# 1 of 133 hotels in Abu Dhabi

Hotel Emirates Palace(5.5 stars)

West Corniche Road, Abu Dhabi View on map
Average rating
Recommended
Trend

At a glance

  • The staff are very friendly (1)
    "The staff are very friendly" found in 1 review
    • " It was already much about this hotel and everything positive is true. Negative we did not experience or found. The service and the staff are very friendly . We will be back! " 
      5.8999999999999995
      October 2012
  • Wonderful hotel (1)
    "Wonderful hotel" found in 1 review
    • " Wonderful hotel , definitely again Be warned, that the Cappuccino 8 Euro and the beer 9 Euro costs We booked ... " 
      5.571428571428571
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.9
  • Service
    5.7
  • Location
    5.5
  • Gastronomy
    5.8
  • Sport & Leisure
    5.8

Rating breakdown

  • excellent
    197
  • very good
    8
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " Wonderful hotel, definitely again Be warned, that the Cappuccino 8 Euro and the beer 9 Euro costs We booked ... "  read hotel review
        5.571428571428571
        September 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " It was already much about this hotel and everything positive is true. Negative we did not experience or found. The service and the staff are very friendly. We will be back! "  read hotel review
        5.8999999999999995
        October 2012
Kenneth
Amazing palace hotel !
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Amazing stretched out palace hotel decorated with plenty of gold and marmer. Breathtaking entry, huge friendly reception, stunning open middlepoint surrounded with royal suites (5 floors high), excellent foodcuisines, feeling safe by security allover (from entry to rooms), beautiful pools (westside with family lazypool & eastside more relaxing with jacuzzi's), caddies and/or bikes to use inbetween pools (distance is abt 1km!). Simply a must-visit/stay when in Abu Dhabi ! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
GINA ABRENICA
Exceptionally helpful and courteous staff
  • Recommended hotel
  • Families
  • City break
  • June 2014
The hotel staff were exceptionally professional, courteous, very helpful, and would go an extra mile to assist guests. You have this feeling that you are the most important person in the hotel, since everyone was ever ready to assist you, greeted you all the time, and would leave behind everything to help you. Since the hotel is really huge, you have to walk a kilometer from one end to the other to see the stunning interior of this hotel. The buffet dinner and the buffet breakfast the following day did not, however, live up to our expectation. Not much selection ... to choose from. This is just one restaurant though. My daughter loves the Gold ATM. Although, it's a bit overpriced compared to the gold souk in the city. It's tourist destination anyway. The only thing that left a bad taste to the mouth is that there is no toothbrush in our bathroom! Although, the housekeeping personnel immediately delivered the sets of toothbrush upon our request, it's still not good for guests to personally request for such things. With such luxurius hotel, the basic necessities,e.g. toothbrush, should be readily available and we, the hotel guests, shouldn't be requesting for it. Another notable thing was that, the gold finishings, e.g. the gold tissue holder, the gold container which holds the cotton buds. were already tarnished. read hotel review
  • Sport & Leisure
    5.3
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Suhail
Wonderfull from check in until check out
  • Recommended hotel
  • Couples
  • Other stay
  • May 2014
i book anormal room for 1 night for wedding Anniversary, when i reached the hotel they surprise me by upgrading my room to the palace suite which is the best suite available in the hotel and also they prepare anniversary poster on the suite. i like it not only for room upgrading but for their exccelent services. any one should visit it once to know what i mean. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Richard
Amazing as always
  • Recommended hotel
  • Couples
  • Other stay
  • May 2014
This is our 4th stay in this wonderful palace and it will not be our last. Everything is done to make your stay memorable from the moment you check in. The food in both the buffet restaurant and the other dining options is amazing. Just book to go you will not be disappointed. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
Close
Jean
Fantastic hotel in a wonderful location.
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
This was our third visit to emirates palace, and it was fantastic as usual. Check in was busy but we got our room immediately. We got a garden view this time but still impressed as overlooking Etihad Towers, and in the evening it was spectacular. The pool/beach area can't be faulted. The only downside is that they now do not offer free water by the beach, which is a shame. A must is to walk along the vast beach front towards the marina, and visit the Bedouin tent for tea and a short camel ride. The views of the new ... sheiks palace are unbelievable. The rooms have everything except tea/coffee, but if you need that there is a butler service. The palace is in a good location for marina mall and the corniche which is worth walking down if not too hot. We had the buffet evening meal, which was good, and breakfast sitting on the terrace was wonderful - we could have sat there all morning. We will be back!! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Read all hotel reviews

Information about Hotel Emirates Palace

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand)
  • What the hotel offers
    Hotel Emirates Palace is a luxury hotel overlooking the Corniche with everything you would expect from top class accommodation in the United Arab Emirates. Emirates Palace offers a stunning iconic luxury hotel for its guests to enjoy ultimate relaxation.
  • Location
    Located near the major business areas and only 5 minutes from Marina Shopping mall and various other attractions. It is within easy reach of both Abu Dhabi and Dubai Airports, a 35 minute and 90 minute drive respectively.
  • Accommodation
    All rooms experience the same level of service and contain a vast range of amenities and offer different views depending on the preferences of the guests. The Coral rooms offers views of the lush landscaped gardens and Abu Dhabi’s skyline. The Pearl rooms offer views of the tropical gardens and swimming pools. The Diamond rooms provide beautiful magnificent panoramic views of the sparkling Arabian Gulf. The Emirates Suites offer world class luxury and provide its guests with an unforgettable experience on their stay at the hotel. Breathtaking views, latest technology and facilities and private butler in each suite. Each consists of a spacious lounge area, superior bathroom, bedroom and private terrace.
  • Food and Drink
    The lounges and bars allow guests to enjoy a thrilling nightlife experience or alternatively a relaxed social setting for a drink or two. Guests can enjoy musician performances, premium cognacs and rare cigars as well as cocktails and light dining. There are many dining opportunities at the Emirates Palace and guests can enjoy any type of food they wish. Indulge in some delectable seafood or try some rich Italian culinary delights at the Mezzaluna restaurant. During the day Las Brisas offer delicious freshly prepared salads and grills near the pool allowing guests to make the most of the sunny weather.
  • Leisure
    Enjoy some of the leisure facilities provided at the Emirates Palace. Numerous swimming pools provide a perfect place to relax and enjoy the heat. For guests interested in sport and fitness, Emirates Palace has 4 tennis courts, fitness studios, vibro gyms and various watersports, also a championship golf course and horse riding are nearby. At the Anantara Spa there is the option to experience many luxurious treatments and massages to stimulate your senses with a combination of the finest therapies from East and West worlds.
  • Family
    Children can enjoy games and get involved in many fun activities at the kids club whilst parents can relax in the beautiful sunny weather.
  • Other facilities and services
    • Limousine service • High speed internet • Personal Butler service • Meeting room available • Weddings • Palace Lounge • Yacht Marina
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

  • What the hotel offers
    An enchanting landmark that's a wonder to behold for all who venture through its magnificent gates. Fairytales come to life as your senses are treated to an extraordinary and unforgettable experience. Breathe the air of luxury that fills every corner of this serene paradise.
  • Location
    •Abu Dhabi Airport 38 km (25 - 30 minutes approx) •Dubai Airport 180 km (100-120 minutes approx) •Abu Dhabi City Centre 3 km (5-10 minutes approx)
  • Accommodation
    Each of the exceptional rooms and suites provides guests with uncompromising indulgence. These include 302 Grand Rooms, 40 splendid Khaleej & Khaleej Deluxe suites, 4 Royal Khaleej suites, 16 three-bedroom Palace Suites divisible into a total of 48 one-bedroom individual suites.
  • Food and Drink
    The Palace offers a variety of restaurants and bars for local and international delights
  • Leisure
    Emirates Palace is second to none in regards to recreational facilities. Unlimited avenues are available whether one is looking for family fun activities or to a more private time alone with ones spouse
  • Other facilities and services
    The Hotel offers any kind of service according to the wishes and demands of our guests

Hotel News

04/03/2014:

We would like to kindly inform you that recreational areas will undergo annual maintenance during Ramadan 2014, to ensure that we offer the best facilities at our Beach Club. All West Wing facilities will be closed from 27th June to 12th July, and all East Wing facilities will be closed from 13th July to 28th July. Please ask our Beach Club Reception for more information. Dates may be subject to change and will be communicated accordingly. We would like to thank you for your cooperation and apologize for any inconveniences this may cause. Please note that there is a mandatory charge of AED 2,750 per person and AED 1,375 per child for all bookings passing through 31st December. The charge includes New Year’s Eve dinner, New Year’s Day brunch, special room amenities and an aperitif.

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Check out no later than: 12:00
  • German
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service