# 44 of 824 hotels in Vienna

Hotel Holiday Inn Vienna City(4 stars)

Margaretenstraße 53 1050 Wien View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    5.5
  • Location
    5.3
  • Gastronomy
    5.0
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    57
  • very good
    18
  • acceptable
    3
  • poor
    1
  • terrible
    0
Read all hotel reviews
Bernard
Great hotel, wonderful staff
  • Recommended hotel
  • Couples
  • City break
  • October 2015
We asked for a garden room and got a suite at no extra cost. The staff from the Manager, through to the reception staff, the woman who took the drinks order and the cleaners were all so, so friendly and helpful. The room was marvellous, the staff wonderful and overall the hotel was great. We could not have hoped for better. Truly excellent. read hotel review
  • Room
    6.0

    Wonderful room. We asked for a garden room and got a suite with a living area with a sofa and footstool and a chair and a TV. The bedroom area has another sofa and a TV. The room was enormous. Good view over the garden area with a small pond where little birds gather to bathe. Tea and Coffee and a kettle provided, along with an iron. This is one of the best hotel rooms we have ever stayed in for size.

  • Location
    6.0

    Good location, short walk to U Bahn and just 15 minutes walk to the Cathedral. Massive local market called the Naschmarkt nearby. Missed by most tourists but full of locals.

  • Gastronomy
    5.0

    We just had breakfast but it was good. The drinks service was good.

  • Service
    6.0

    We could not have found better. Rooms clean with a choice of pillows and a comfortable bed. But it was the staff friendliness that makes this hotel stand out. Everyone had a ready smile and were willing to help. The manager even carried one of our cases. Everyone was so, so helpful from the manager down to the woman who took the drinks orders, the reception staff and the cleaners. Everyone was friendly. Everyone spoke English fluently.

  • Hotel
    6.0

    We asked for a garden room and got a suite at no extra cost. The staff from the Manager, through to the reception staff, the woman who took the drinks order and the cleaners were all so, so friendly and helpful. The room was marvellous, the staff wonderful and overall the hotel was great. We could not have hoped for better. Truly excellent.

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Tanja
Central and functional hotel
  • Recommended hotel
  • Families
  • Other stay
  • August 2015
Our rooms were fine, air conditioned, functionally equipped, everything there what is necessary, nevertheless not too big. We slept quite well, beds we fine. Bathroom ok although somehow old fashioned with a shower included in a bathtub. We did not have breakfast as 19€ per person is quite expensive although much cheaper options are available close to the hotel. The nice patio ("Innenhof") is really great in the middle of the city. Close to center of the city, quite ideal located for a city trip. Service and personal were friendly and customer orientated. read hotel review
  • Hotel
    3.8
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
    Disabled-friendly
    3.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    1.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    1.0
  • Room
    4.5
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Dominique
Very nice hotel in Vienna city centre
  • Recommended hotel
  • Singles
  • Business trip
  • June 2015
ideal location to visit centre of Vienna - located in middle of street with lots of shops, restaurants etc ... difficulties to park your car in the area- received fine for parking overnight - be careful. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
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My reliable home away from home in Vienna
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • May 2015
I've stayed in this hotel many times before and several of the staff at reception recognize me without showing any document when i get in... that's a personal touch you don't see that often anymore these days. It's a good decent city hotel, everything in working order, with a bar open to a garden and they now have complemented the hotel as well with a 24/7 open fitness / mini-gym in the basement, very convenient. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Masayuki
Keep it up
  • Recommended hotel
  • Couples
  • City break
  • May 2015
Since the last time that I stayed, the management did a good job to the customer cares. All staff that we encountered showed a very good attitudes for handling problems_complaints_personal requests. Well done. To our room there was no elevator, other than that we felt comfortable. read hotel review
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
    Disabled-friendly
    2.0
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    2.8
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    2.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
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Dawn
Cute hotel in good location
  • Recommended hotel
  • Singles
  • City break
  • April 2015
A tiny but cute hotel...I had a single room with twin bed, it was actually great- great use of the space, it felt spacious. Good view out over the city since the single rooms were on top floor, slanted roof. Exercise room was one of nicer ones I've seen at HI's and entire property spotless. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close

Nice hotel near the city
  • Recommended hotel
  • Couples
  • Proof of booking
  • City break
  • January 2015
The hotel Holiday Inn Vienna is located near the Naschmarkt, an underground station is in walking distance. Many interesting bars and restaurants are nearby. Public areas have undergone a renovation recently and appear now cozy and inviting. Our room was rather small, but offered every necessary feature. Friendly staff at reception and at the restaurant. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
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Martin
Good value for money
  • Recommended hotel
  • Couples
  • City break
  • January 2015
The bathroom was well equipped. The bathroom was very clean and well cleaned every day. The location was good with nice surroundings. Check in and check out was very quick and friendly. The breakfast was OK. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Donna
Great hotel, food and service
  • Recommended hotel
  • Couples
  • Business trip
  • November 2014
Quiet room overlooking the patio. Terrific service from two of the front desk people in particular--Frederike Grefer and Tamas Tolvaly. Just went above and beyond to make our stay special. Breakfast each day with great service and the restaurant actually had exceptional food. read hotel review
  • Room
    5.0

    Room was nice, with extra table and chairs for dining, minibar, big closets and big bathroom. Having stayed in European rooms, very happy with the size of this one. We are not fans of the European heating system, but the windows open. Nice radiator in the bathroom to keep it toasty warm.

  • Location
    6.0

    Go out the front door and turn right and within 10 minutes you are right in the heart of the city. We walked everywhere and there is a cab stand across the street, should you want one. We had no problem grabbing cabs except on Sunday night, when it was raining...but, we found one. the international market is just a short distance and the Christmas markets were opening while we were there.

  • Gastronomy
    5.0

    Very clean and nice fresh food. Very accommodating staff. And, really good food1 Plus, this is a city where they still smoke in restaurants--no smoking at the hotel restaurant!

  • Hotel
    6.0

    Quiet room overlooking the patio. Terrific service from two of the front desk people in particular--Frederike Grefer and Tamas Tolvaly. Just went above and beyond to make our stay special. Breakfast each day with great service and the restaurant actually had exceptional food.

  • Service
    6.0

    Staff is very friendly and really went out of their way to assist us. The room was very clean and felt we were well-taken care of by everyone from front desk to maid service to maintenance personnel and waiters/waitresses in the restaurant.

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Oliver
Top Service, good rooms
  • Recommended hotel
  • Singles
  • Business trip
  • September 2014
Top hotel for private and business stays near the Naschmarkt with top service. Clean and calm rooms at the backside of the hotel, some with access to the garden. Public transportation (bus 2 minutes, U-Bahn 8 minutes) read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
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Read all hotel reviews

Information about Hotel Holiday Inn Vienna City

Hotel Information

hotel.de

hotel.de *

Enjoy a relaxing stay at Holiday Inn Vienna City, a family-run hotel in arty Freihausviertel just 5 minutes`walk from Naschmarkt food marked. You`ll receive a warm welcome from the frandly staff at Holiday Inn Vienna City, only 30 minutes from Vienna International Airport. Settle in to your Guest romm, decorated in Wiener Moderne style, and relax in our peaceful courtyart garden. You can discover Vienna`s top sight`s by foot and from the nearby Kettenbrückergasse U-bahn station. Allow our professional team to organise your conference or seminar for up to 50 delegates in our 4 naturally lit meetings romms, all with wireless internet. Holiday Inn Vienna City hotel is only a 5-minute walk from the Austria Chamber of Commerce and companies like Knauf and TTech. You can savour a buffet breakfast or dinner on Viennese and and international cuisine in our restaurant and quet courtyard garden, and linger for drinks in the chic Lobby bar.  
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Enjoy a relaxing stay at Holiday Inn Vienna City, a family-run hotel in arty Freihausviertel just 5 minute walk from Naschmarkt food market. You'll receive a warm welcome from the friendly staff at Holiday Inn Vienna City, only 30 minutes from Vienna International Airport. Settle in to your guest room, decorated in Wiener Moderne style, and relax in our peaceful courtyard garden. You can discover Vienna's top sights by foot and from the nearby Kettenbrückengasse U-Bahn station. Allow our professional team to organize your conference or seminar for up to 50 delegates in our 4 naturally lit meeting rooms, all with wireless Internet. You can savoir a buffet breakfast or dine on Viennese and international cuisine in our restaurant and quiet courtyard garden, and linger for drinks in the chic Lobby bar.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • A la carte
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Cafe

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Honeymoon
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Visa
  • English
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper