# 1 of 50 hotels in Long Beach

Hotel The Queen Mary(3.5 stars)

1126 Queens Hwy View on map
Average rating
Recommended
Trend

At a glance

  • The staff are very friendly (1)
    "The staff are very friendly" found in 1 review
    • " ... is unique-and huge. Our cabin was very big and the bed also. We slept very well. The parking costs however 15 American Dollar the night and you have little choice as to parking. However is the staff are very friendly . Breakfast it does not include, however there is a café, in which you café and bit can buy. " 
      5.326666666666666
      May 2012
  • Very good quality (1)
    "Very good quality" found in 1 review
    • " ... definitely the champagne Sunday brunch book! This consists of a massive buffet with over 50 hot and cold dishes from various countries in the former first-class dining. The dishes were varied and very good quality , prepared with love. The buffet is beautifully arranged and accompanied the brunch from a ... " 
      5.757142857142857
      June 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    4.5
  • Service
    4.8
  • Location
    4.4
  • Gastronomy
    4.8
  • Sport & Leisure
    4.2

Rating breakdown

  • excellent
    10
  • very good
    10
  • acceptable
    5
  • poor
    2
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... is unique-and huge. Our cabin was very big and the bed also. We slept very well. The parking costs however 15 American Dollar the night and you have little choice as to parking. However is the staff are very friendly. Breakfast it does not include, however there is a café, in which you café and bit can buy. "  read hotel review
        5.326666666666666
        May 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... definitely the champagne Sunday brunch book! This consists of a massive buffet with over 50 hot and cold dishes from various countries in the former first-class dining. The dishes were varied and very good quality, prepared with love. The buffet is beautifully arranged and accompanied the brunch from a ... "  read hotel review
        5.757142857142857
        June 2012
Philip
An experience!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • December 2013
The stay on the queen Mary is an experience - on a ocean liners of the past days stay you can also not all days. Our room was a inner room, the nostalgic decorated and still comfortable. Parking sadly cost extra, but you can the ship free explore, which otherwise also relatively expensive. Bewertung lesen
  • Sport und Unterhaltung
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Service
    5.5
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    3.8
    Größe des Zimmers
    3.0
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Lage und Umgebung
    4.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Hotel
    4.3
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    3.0
    Familienfreundlichkeit
    5.0
Weniger anzeigen
Alicja
Saub. Hotel in a central location / (hidden) costs.
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Städtereisen
  • September 2013
In general, i have to say, that the hotel was clean and quiet. The location is central, so you can reach everything well. The style of the hotel is a matter of taste. We stayed at the booking the cheapest room. When we entered the room we were very disappointed: it was extremely small, rather run down and there was no natural light (the last point, but not surprised). (fortunately!) The water in the bathroom wasn't, which we quickly discovered, so we got a upgrade. The new room was much bigger, had 2 windows with a good view and 2 ... big comfortable beds. Confusing was the thing with the service charge, as we upon check-in a note got, it the appearance made, that one for wlan extra would have to pay. That this was not the case, we found only on check-out, that was a little annoying. In addition came still the extremely high parking fee, at the time of booking the of course was not mentioned. The at $1 7/day of course annoyed, since the hotel was at the end but not as favorably as thought was. Bewertung lesen
  • Service
    5.0

    The staff at the reception was always friendly and the room was cleaned every day. After the lack of water in the room had complained, we were immediately without further a new larger room assigned.

  • Sport und Unterhaltung
    4.0

    There is a free self- guided tour of the ship.

  • Lage und Umgebung
    5.0

    The hotel is located in the harbor, the motorway is only about 5 minutes away drive. Since long beach middle, is everything fast to reach.

  • Hotel
    4.0

    In general, i have to say, that the hotel was clean and quiet. The location is central, so you can reach everything well. The style of the hotel is a matter of taste. We stayed at the booking the cheapest room. When we entered the room we were very disappointed: it was extremely small, rather run down and there was no natural light (the last point, but not surprised). (fortunately!) The water in the bathroom wasn't, which we quickly discovered, so we got a upgrade. The new room was much bigger, had 2 windows with a good view and 2 big comfortable beds. Confusing was the thing with the service charge, as we upon check-in a note got, it the appearance made, that one for wlan extra would have to pay. That this was not the case, we found only on check-out, that was a little annoying. In addition came still the extremely high parking fee, at the time of booking the of course was not mentioned. The at $1 7/day of course annoyed, since the hotel was at the end but not as favorably as thought was.

  • Zimmer
    4.0

    Our upgraded room was large, with television, 2 comfortable beds and a clean, large enough bathroom. The style of the hotel is, however, a matter of taste, since it was a older vessel.

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Sandra
Expectations unfortunately far untertroffen.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • August 2013
The idea is a night at the queen Mary to spend we loved from the beginning. Already after our arrival we were however glad, that we with only a night leave. The ship is in a terrible condition and we find it really annoying, that there was such a unique forfeited left, instead of it regularly to clear. Bewertung lesen
  • Lage und Umgebung
    4.0

    The place long beach is very cute and looking at photos waonderful. Especially with the imposing queen Mary in the background. However here some dtunden enough to everything to have seen. The infrastructure and the free shuttle bus to the opposite harbor side is optimal. The view from the deck on the sunset a dream.

  • Service
    2.0

    The ladies at the reception were very polite, to a more expensive room to sell but also pretty dumpy. Internet is, contrary to our expectations, was not free of charge. The internet of the cafes on the port used, we can to the cost not remember. The beds were very worn out, the carpet in the hallway and in the rooms is completely renewed. You got the impression he lives... The bathtub was completely broken/cracked. The taps had calcified in such a way the only hard water came out and the air conditioning system on freezing set. Rules the room. Also on demand not.

  • Gastronomie
    2.0

    The drinks in the bar are ok, the style on the map not the most creative, but ok. The service was very slow and not very friendly, it was also the deck not very nice. There were also dirty floors, sticky poseur tables, rusty traces the white wall long and dirty disks, by the then unfortunately not more look could. Breakfast was not inkludiertt and since we didn't have booked, we cannot provide feedback when you leave.

  • Hotel
    2.0

    The idea is a night at the queen Mary to spend we loved from the beginning. Already after our arrival we were however glad, that we with only a night leave. The ship is in a terrible condition and we find it really annoying, that there was such a unique forfeited left, instead of it regularly to clear.

  • Zimmer
    1.0

    Since we first had a room with two single beds received, we have to charge a room with a double bed can be. Both rooms were large and with the same old, durchgelaufenen carpeted. The beds were saggy and the portholes so scratched, that it was only from one of four (two per room) could see. The bathrooms were fossil and in 2. room was the bathtub inside completely were partly splintered - put on and the paint chipped.

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Carolin
The ship has its own atmosphere
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • June 2013
Good hotel with very friendly staff. The check-in and check-out was a breeze. The ship has its own atmosphere Bewertung lesen
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    5.3
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Gastronomie
    4.5
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Familienfreundlichkeit
    5.0
  • Lage und Umgebung
    4.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    4.0
Weniger anzeigen
Sven
Definitely again
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • April 2013
Very nice stay. It makes you feel like you are in the 30. years back. Good value for money. Can only be recommended. Bewertung lesen
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    5.5
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Hotel
    5.5
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    4.0
    Familienfreundlichkeit
    6.0
  • Lage und Umgebung
    5.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Sonstige Freizeitmöglichkeiten
    6.0
Weniger anzeigen
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Information about Hotel The Queen Mary

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This legendary ocean liner is now a unique hotel, centrally located in Long Beach Harbor.
  • This former luxury liner, constructed in 1936 and renovated in 2006, is fully air-conditioned and comprises a total of 348 rooms set over 12 floors. Guests are welcomed in the lobby with 24-hour reception, cloakroom, currency exchange facility, lift access, a hotel safe, a hairdresser, and a conference room. It is also possible to visit the hotel bar or go shopping in the unique shops here. In addition, guests have the pick of three air-conditioned à la carte restaurants offering everything from casual to fine dining. Room and laundry services round up the offerings, and parking is available for those arriving by car (charges apply).
  • The first-class cabins are decorated in original Art Deco style and all come with an en suite bathroom, carpeting, and a double or king-size bed. A direct dial telephone, satellite/ cable TV, and an Internet connection are also provided as standard. The air conditioning and heating may be individually adjusted.
  • There are several sun terraces on the decks of the ship. Guests can also enjoy a massage, try a workout in the gym, or experience a free guided tour of the ship.
  • American Express, Diners Club, MasterCard and VISA are accepted as methods of payment.
  • Family plan: 2 adults and 2 children (up to the age of 12) are able to share a double room. Parking fee: around 10 USD per day.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Safe
  • Fridge
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Indoor pool

Spa offers

  • Spa centre
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Eurocard/Mastercard
  • 24 hour security
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Laundry service