# 2 of 124 hotels in Playa Blanca de Yaiza

Hotel Hipotels Natura Palace(4 stars)

Urbanización Montaña Roja 35570 Playa Blanca View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.5
  • Location
    4.6
  • Gastronomy
    5.5
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    130
  • very good
    42
  • acceptable
    5
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.166666666666667

With 295 rooms is the natura palace more a larger hotel on Lanzarote. Whereby the hotel the three floors very good in the landscape paste. The hotel to about 75% of English and about 25% of German booked. The altersstuktur is mixed, whereby during our travels too many older guests were present. Over the cleanliness of the hotel you can't complain. By the size of the hotel one very anonymous treated. More friendliness would be appropriate here. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.3333333333333335

We are really no naggers, have stayed in many 4 star hotels in the hotel group Iberostar, h10 or princess on Lanzarote, Fuerteventura and Tenerife, and were always very satisfied! The top -reviews of this hotel we couldn't understand. The air conditioning, which one unfortunately at night had to use was so dirty and moldy, that one not at all dare you to tell. Something I know only of 2 star hotels in the USA. Airing about open balcony door was but due to …  read hotel review

read more Acceptable, Poor, Terrible reviews
Neil
As good as always
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
This was our 8th visit and although we had not been for two years it still is one of the best hotels we have stayed in within its price bracket. There was a wide improvement in furnishings throughout the reception and bar areas. The rooms are now a little dated but the housekeeping and cleanliness of the rooms is first class. All of the staff throughout the hotel are very helpful, cheerful and efficient. In particular Stephanie on reception and Javier the Maitre D' whose calm and charming demeanour take away the necessity to sometimes queue to be seated at ... breakfast and dinner. The food and range at breakfast is excellent although we felt that at dinner the options and quality of cooking was not as good as it had been in the past. Having said that there were a number of excellent themed dinners. The entertainment in the theatre in the main were very good. Overall we had a great holiday and are looking forward to returning next year. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
Close
Anita
Top favorite
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2014
we come every year and we love it! we already look forward to next year! the staff in the reception and restaurant are extremely friendly. the food is delicious, very fresh and with a lot of variety! read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Andrew
Super Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
The hotel was impressive right from the start. It is very spacious with a grand foyer. The reception staff were multi-lingual and extremely helpful and friendly. Our standard room was very clean and spacious with a good size balcony that caught the afternoon sun. The swimming pools were a good size one being freshwater whilst the other was salt water. Both felt rather cool on entering but this was mainly due to the high air temperature. We were on half board terms and the food was of exceptional quality, each evening having a different theme. There was always something that ... tempted you. Whilst there it tended to be an older age group but there were some young families staying, after all it was during school term time. read hotel review
  • Gastronomy
    6.0

    There was the one main restaurant which was self service. This provided an excellent range of food to a very high standard. The poolside bar also provided food and snacks for lunchtime and again was a good standard. Two further bars were in the main part of the hotel both providing good service. All restaurant/food areas were spotlessly clean with used crockery being cleared away promptly. The bar areas were spacious and comfortable.

  • Service
    6.0

    We found all staff, regardless of their job, very friendly and went out of their way to help. The first night we were there my wife found the bed rather firm so had a word with the reception in the morning - on our return later in the day a thick topper had been fitted on to the bed greatly improving comfort. All the key staff were multi-lingual, those that weren't were quickly able to find someone who could speak fluently in your language. Our room was well maintained and was kept clean to a high standard. Towels were regularly changed with bath robes provided, even in our 'standard' room.

  • Hotel
    6.0

    The hotel was impressive right from the start. It is very spacious with a grand foyer. The reception staff were multi-lingual and extremely helpful and friendly. Our standard room was very clean and spacious with a good size balcony that caught the afternoon sun. The swimming pools were a good size one being freshwater whilst the other was salt water. Both felt rather cool on entering but this was mainly due to the high air temperature. We were on half board terms and the food was of exceptional quality, each evening having a different theme. There was always something that tempted you. Whilst there it tended to be an older age group but there were some young families staying, after all it was during school term time.

  • Location
    5.0

    The hotel was about a half hour journey from the airport on good roads. It was about a 30 min walk into the centre of Playa Blanca along a coastal pathway. The town is relatively small but has a good variety of shops and provided everything we needed. The local bus was 1.4 euro whilst a taxi cost 4.5 euro (one way). There were a number of companies offering excursions in the town but we opted to use the Thompson rep in the hotel to book our trips The pick up times were generally 8.00 - 8.15 for both half and full day trips.

  • Room
    5.0

    The room was a good size with two large single beds pushed together to make a huge double. There was the usual dressing table and wardrobes plus two chairs and an occasional table. On the balcony were another two chairs and table. There was a television and minibar but there was no tea/coffee making facilities. A kettle could be hired from reception for 7 euro for the week, it was then down to you to get cups etc.

  • Sport & Leisure
    5.0

    The main focus were the swimming pools and area. For those more energetic there was a well equipped gym, tennis courts, darts, table tennis and crazy golf. Pool towels could be obtained from reception, however a 10 euro deposit was required which was fully refundable. Around the pool there were several showers and a changing cubicle. A good number of sunbeds were available but the age old problem of people reserving beds carried on to some extent. There was some evening entertainment each evening but this generally lasted about an hour.

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Carolyn
Wonderful holiday hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
A wonderful hotel we have stayed here many times since they opened in 2000. The staff are welcoming and friendly, the rooms clean and have a daily maid service. The restaurant, for us, has a wide range and choice of food, cooked to order with meat and fish dishes each evening, a good range of salads and cold meats, lovely desserts and always fresh fruit available. Spacious, clean and well kept pool areas and gardens, plenty of sunbeds and a pool bar for drinks and snacks throughout the day. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Pauline
Lovely hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
We have stayed at natura many times and always had a great holiday..excellent staff , lovely variety of food. The rooms are very clean and most have very good views over the sea or the well tended gardens. The walk along the sea front to the town is about 25 minutes and if you take a taxi back it's around 4 euros.. This was our second visit to natura palace this year so we hope to visit again early next year. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
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Read all hotel reviews

Information about Hotel Hipotels Natura Palace

Hotel Information

hotel.de

hotel.de *

Perched in a quiet spot on the sea front the hotel is far enough away to give you that feeling of escape, but close enough to be able to re-acquaint yourself with the rest of the world whenever you fancy. It's right beside the wide seafront promenade that leads to the centre of Playa blanca, passing beach and harbour along the way. It's a 30 to 45 minute walk but you can alwasys get a bus or taxi back. Inside de lobbby with its schining marble floor, indoor palms and floor-to-ceiling glass walls-sets a scene of contemporary chic.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The 4 star Hipotels Natura Palace Hotel in Playa Blanca (Lanzarote), is a Hotel located in on the seafront in Lanzarote and offers its guests a garden and pool area of 52.000m2. Furthermore, we offer 269 comfortable rooms with spectacular sea views.
  • Accommodation
    The Hotel Hipotels Natura PalaceLanzarore has 269 rooms distributed in 251 doubles in Playa Blanca, twelve junior suites, four senior suites and two villas. All are equipped with a full bathroom, hair dryer, direct telephone, air conditioning (regulated by sensors according to outside temperature), minibar, satellite T.V., balcony or terrace and hydro-massage bathtub (Junior and Senior Suites + Villas). Your best Hotel in Lanzarote.
  • Food and Drink
    The gastronomic offer at the best hotel in Playa Blanca (Hotel Hipotels Natura Palace) is based on quality and the perfect harmony between the tastes of the Canarian Cuisine, with a special touch if the Atlantic. Enjoy delicious meals at the Buffet- Restaurant* with show-cooking and if you want a light meal or beverage visit our Pool Bar. *Please enter with appropriate clothing (shorts for dinner are not allowed)
  • Leisure
    The animation team prepares a program full of activities de for the whole family and at night you can enjoy our shows and live music. We offer an exclusive pool for children, a children’s playground, and a miniclub service (4-12 years).
  • Other facilities and services
    The services of the Hotel Hipotels Natura Palace(Playa Blanca) are designed to offer you a stay full of comfort. At the Hotel Hipotels Natura Palace(Playa Blanca) we offer Spa in Lanzarote services with beauty center, treatments and massages, all of which are highly personalized. Free Wifi in the Hall. Wifi in rooms ( additional charge ) We have a large terrace where you can enjoy the sun and relax beside one of our two exterior pools. If you prefer you can practice sports in our tennis courts in Lanzarote, padel or multigames courts. We also offer petanca, mini golf, and fully equipped gym. For celebrating perfect events, we offer fully equipped meeting rooms*. *With additional charge.

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Phone
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Phone
  • Cable TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Newspaper
  • Laundry service