# 2 of 232 hotels in Playa Blanca de Yaiza

Hotel Hipotels Natura Palace(4 stars)

Calle Lanzarote, 9 Urbanización Montaña Roja 35570 Playa Blanca Lanzarote View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.6
  • Location
    4.7
  • Gastronomy
    5.6
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    233
  • very good
    53
  • acceptable
    4
  • poor
    2
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.166666666666667

With 295 rooms is the natura palace more a larger hotel on Lanzarote. Whereby the hotel the three floors very good in the landscape paste. The hotel to about 75% of English and about 25% of German booked. The altersstuktur is mixed, whereby during our travels too many older guests were present. Over the cleanliness of the hotel you can't complain. By the size of the hotel one very anonymous treated. More friendliness would be appropriate here. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.3333333333333335

We are really no naggers, have stayed in many 4 star hotels in the hotel group Iberostar, h10 or princess on Lanzarote, Fuerteventura and Tenerife, and were always very satisfied! The top -reviews of this hotel we couldn't understand. The air conditioning, which one unfortunately at night had to use was so dirty and moldy, that one not at all dare you to tell. Something I know only of 2 star hotels in the USA. Airing about open balcony door was but due to …  read hotel review

read more Acceptable, Poor, Terrible reviews
RICHARD
Another great break at Natura
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
We're not long back from what I think was our tenth visit to the Hotel - which in its self clearly reflects how we feel about taking breaks there!! We have always found it a 'pleasure' to be a guest here! The size of the Hotel is right; the team always want to make you feel at home as well as helping in every way; the food is always terrific, and with a great selection, better than we have found at any other hotel. The other factor that always gives confidence is the number of other guests who are regulars; ... I've spoken to people who go 4-5 times a year. I wish we could be that lucky!! Do we recommend a visit - absolutely, will we be back - I'm looking already!! Richard & Kath Vinnicombe - Scotland read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    4.3
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Margaret
Quiet & friendly, comfortable, good food
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
Loved the large rooms,older building but didn't seem to matter. We were.able to walk along the sea front to the Marina and Ferry Terminal with plenty of seats on the way. Enjoyed the buffet food,lots to choose from and the staff were very friendly and professional. Reception were very good also, everything we requested was sorted immediately. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
Close
Elaine and Ian
We loved it again
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
We have been to this hotel a number of times over the last few years and it never disappoints us. Staff, food, location, cleanliness; we cannot find fault with any of them. We certainly hope to visit again. read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Jan Heppell
Fab Hotel - Have Booked Again !
  • Recommended hotel
  • Friends
  • Beach holiday
  • October 2015
Superb Rooms - Very clean ! Massive reception with 2 shops. Excellent reception staff read hotel review
  • Room
    6.0

    Excellent room, superb view. Mini bar could have been colder, Air con excellent.

  • Location
    5.0

    Next to the Beach ! - lovely promenade walks toi the Marina or Light House

  • Hotel
    6.0

    Superb Rooms - Very clean ! Massive reception with 2 shops. Excellent reception staff

  • Service
    6.0

    Excellent all staff good and very friendly

  • Sport & Leisure
    6.0

    2 Pools, 1 Jacuzzi, very clean, always got a sun bed

  • Gastronomy
    6.0

    1 Restaurant, and 1 outside "Chill Out" bar. Superb food, with a truly international theme !

Close
Don
What you are missing
  • Recommended hotel
  • Couples
  • Other stay
  • October 2015
We have been to this hotel before and will be going back again if possible. Please make your own judgement to visit this hotel because by reading other reports could well detere you from visiting. it could be that people have so enjoyed it that they are trying to keep it quite by writing all the wrong things about the hotel as we have no calms about it what so ever. welcoming staff, happy people, very clean rooms, excellent service all around. what more do you want from a holiday ????? read hotel review
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
Close
Rose Denise Jackson
Fantastic standards at this hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2015
Hotel was absolutely 1st class for cleanliness and Staff attitude and helpfulness. Food was gorgeous and varied with excellent hygiene measures in place. I am a very fussy person so this says a lot for my review and findings read hotel review
  • Service
    6.0

    Staff are courteous at all times and every member of staff smile constantly and speak daily. Resteraunt staff are also working in bars at night and are fabulous people that work extremely hard and still manage to stay on the ball and freindly. Rooms are kept beautiful with extra treats as toiletries left and nicely fanned and folded towels etc to add an extra touch, Staff are very trustworthy also as we left money lying around etc and never ever touched. Maid service was wonderful and fill up in minibar fridge done daily. Cant praise this Hotel enough for staff and stay there 1st oct- 8th oct 2015

  • Location
    4.0

    Beach not too far away but could do with some shops around imediately outside but only one supermarket over the road so is as bit isolated if you don't like walking far - however you don't need to go out of hotel if you like just to relax, as it is a wonderful place - but nice to walk along to nearest resort on prom, but if you dont like walking then is only 4 euro's for a taxi which arrives in seconds when reception call one for you without any hesitation! Staff are more than helpful.

  • Sport & Leisure
    6.0

    2Pools was always very clean and cleaned daily - lots of room to leisurely swim as not crowded and also an extra jacuzzi pool in centre with a life gaurd at hand all day.....no need to hold sunbeds but people do put towels on beds as everywhere you go but there are always spare beds so really no need unless you require an area with shade more and an umbrella.

  • Gastronomy
    6.0

    Pool bar outside is open until winter when apparantly gets cooler on a night and take entertainment indoors at night but was wonderful to sit and eat in through day also and also restaraunts and food were perfect in dining area everyday and very well organised by staff accompanied to table, which if request another table than one chosen could easily change to your choice. Lovely to sit outside to eat also although limited space but staff tried best to get table if required. Perfect!

  • Hotel
    6.0

    Hotel was absolutely 1st class for cleanliness and Staff attitude and helpfulness. Food was gorgeous and varied with excellent hygiene measures in place. I am a very fussy person so this says a lot for my review and findings

  • Room
    6.0

    Fantastic spacious room but that is because we were given a free upgrade on arrival as a guest and had not know we were getting a suite.- Which made our hoilday as large room with plenty wardrobe space and large bathroom with BDay and Jacuzzi bath included with shoer overhead and hairdryer etc and lots of nice toiletry's /slippers and robes. Kettle with filled coffee milk etc daily stocked as minifridge with lager and soft drinks also. Beautiful rooms and so comfortable - home from home..I defo would pay next time for an upgrade as they have just spoilt me now!

Close
Dale
Quality Hotel Surrounded by wonderful Staff.
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2015
This hotel if you are looking for quality in a tranquil relaxing enviroment look no further,the staff make the hotel work they will deal with any matters and are always happy to assist with a happy approach to their work,the food is of a very good quality and the hotel is cleaned to a very good standard its like a palace with lovely marble floors,the reception staff greet you with a glass of chamagne or a soft juice if required once again so cheerful and supportive giving excellent first impressions,i would strongly recommend this hotel exceptional. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
David
Great service from a very disabled friendly hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
We stayed at Natura Palace Lanzarote in early May as a family group of five. I am disabled and had hired an electric scooter locally and asked for a room adjacent to the lift and convenient for charging scooter overnight. We were given a larger than average room at no extra cost. It was easy to get from the room to hotel restaurant to the pools and to the long walk on the front. There was an excellent choice of food no matter what your requirements were and it was all of excellent quality. Wine by the bottle in restaurant ... was very reasonably priced. If you wanted entertainment in the evening this was of a high standard. There were plenty of loungers around pool although could have done with replacing and not all had umbrellas, as usual guests booked them early in the morning, which the hotel tried to stop. There is a very good bar (with excellent G and T s) just outside hotel, it is part of the hotel group it seems. Only negative comment is that some of the furniture in our room had signs of wear and tear. The weather was perfect when we were there, into the 40 s the second week. I would recommend it for a four star hotel. Especially if you are disabled. read hotel review
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Elaine and Ian
What can I say? For us it is the ideal holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2015
We have stayed on a number of occasions and now repeatable visit this hotel because we cannot fault it. We talk to a number of people and most have visited on more occasions than we ourselves have. Staff, location, cleanliness, choice and quality of food we find to be of a consistently high standard. Nothing is too much trouble and virtually all staff are friendly yet professional. There is such an abundance of good food my tip would be to use small plates if you are worried about eating too much as it is only too easy to fill large ... plates at all courses and meals. There are plenty of flat walks leading from the hotel to help you keep fit and walk off some of the meals. We walk towards and beyond the marina, stopping at different points to rest and admire the views. Also we walk towards the lighthouse and beyond though unfortunately there are no open cafes on the sea front and fewer seats to rest on, but it is quieter, if often more windy. We also walk along the back way to the marina, passing the Aqualava and walk the back way to the lighthouse and on the paths beyond. After a long day and a pleasant evening meal we are more than happy to sit in the lounge and this we can do without feeling the need to buy drinks in the adjoining bar area. We would like to hear more light music here more than twice a week as it now is because we prefer this to sitting watching other forms of entertainment. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Karl
Always Alain, very very nice vacation
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2015
We stayed there for the second time and surely not the last time. Very friendly and helpful personal, close to perfect service in the restaurant and bars. Clean and good maintained facility. read hotel review
  • Hotel
    6.0

    We stayed there for the second time and surely not the last time. Very friendly and helpful personal, close to perfect service in the restaurant and bars. Clean and good maintained facility.

  • Service
    6.0

    Very, very good. The front desk staff speak 3+ languages and even most of the waiters can communicate in 3 languages. The rooms are clean, realy clean and they try at several times to clean if the note "do not disturb" is on the doors. If something is broken or wrong it is fixed in a short time frame.

  • Gastronomy
    6.0

    Big variety, changing buffets for dinner. Good quality. If something didn't taste well it was because I tried unknown things. And I always found enough tasteful food to get satisfied.

  • Room
    6.0

    We had a standard room. It was spacious, with a 2x2 m bed, a small table and 2 club chairs. Plus a desk with a chair. In addition there is a balcony with sea view and to chairs.

  • Location
    5.0

    The location itself is very good. However the area could be improved. But this isn't in the hand of the Hote.

  • Sport & Leisure
    5.0

    2 pools, fresh and salt water, a whirlpool and a kind pool. Well maintained a a very, very friendly liveguard. Unfortunately the weather this time wasn't that good (high expectations), so the water temperatures were lower than expected.

Close
Read all hotel reviews

Information about Hotel Hipotels Natura Palace

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    The 4 star Hipotels Natura Palace Hotel in Playa Blanca (Lanzarote), is a Hotel located in on the seafront in Lanzarote and offers its guests a garden and pool area of 52.000m2. Furthermore, we offer 269 comfortable rooms with spectacular sea views.
  • Accommodation
    The Hotel Hipotels Natura PalaceLanzarore has 269 rooms distributed in 251 doubles in Playa Blanca, twelve junior suites, four senior suites and two villas. All are equipped with a full bathroom, hair dryer, direct telephone, air conditioning (regulated by sensors according to outside temperature), minibar, satellite T.V., balcony or terrace and hydro-massage bathtub (Junior and Senior Suites + Villas). Your best Hotel in Lanzarote.
  • Food and Drink
    The gastronomic offer at the best hotel in Playa Blanca (Hotel Hipotels Natura Palace) is based on quality and the perfect harmony between the tastes of the Canarian Cuisine, with a special touch if the Atlantic. Enjoy delicious meals at the Buffet- Restaurant* with show-cooking and if you want a light meal or beverage visit our Pool Bar. *Please enter with appropriate clothing (shorts for dinner are not allowed)
  • Leisure
    The animation team prepares a program full of activities de for the whole family and at night you can enjoy our shows and live music. We offer an exclusive pool for children, a children’s playground, and a miniclub service (4-12 years).
  • Other facilities and services
    The services of the Hotel Hipotels Natura Palace(Playa Blanca) are designed to offer you a stay full of comfort. At the Hotel Hipotels Natura Palace(Playa Blanca) we offer Spa in Lanzarote services with beauty center, treatments and massages, all of which are highly personalized. Free Wifi in the Hall. Wifi in rooms ( additional charge ) We have a large terrace where you can enjoy the sun and relax beside one of our two exterior pools. If you prefer you can practice sports in our tennis courts in Lanzarote, padel or multigames courts. We also offer petanca, mini golf, and fully equipped gym. For celebrating perfect events, we offer fully equipped meeting rooms*. *With additional charge.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Gay friendly
  • EC Maestro
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Newspaper
  • Laundry service