# 1 of 131 hotels in Playa Blanca de Yaiza

Hotel Hipotels Natura Palace(4 stars)

Urbanización Montaña Roja 35570 Playa Blanca View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.5
  • Location
    4.7
  • Gastronomy
    5.6
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    142
  • very good
    40
  • acceptable
    3
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.166666666666667

With 295 rooms is the natura palace more a larger hotel on Lanzarote. Whereby the hotel the three floors very good in the landscape paste. The hotel to about 75% of English and about 25% of German booked. The altersstuktur is mixed, whereby during our travels too many older guests were present. Over the cleanliness of the hotel you can't complain. By the size of the hotel one very anonymous treated. More friendliness would be appropriate here. …  read hotel review

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The most helpful negative review

2.3333333333333335

We are really no naggers, have stayed in many 4 star hotels in the hotel group Iberostar, h10 or princess on Lanzarote, Fuerteventura and Tenerife, and were always very satisfied! The top -reviews of this hotel we couldn't understand. The air conditioning, which one unfortunately at night had to use was so dirty and moldy, that one not at all dare you to tell. Something I know only of 2 star hotels in the USA. Airing about open balcony door was but due to …  read hotel review

read more Acceptable, Poor, Terrible reviews
Saz
Friendly, welcoming hotel
  • Recommended hotel
  • Couples
  • Other stay
  • February 2015
This was our third visit to the Natura Palace. Why return? Relaxed atmosphere; extremely welcoming/friendly/knowledgeable staff; good food; clean, comfortable rooms. Being picky I suppose free Wi-Fi throughout the hotel would be useful to some guests. Would like a safe in the room. Ignore any gripes about restaurant queues; the staff (esp Javier the maitre d') do a fantastic job at getting guests seated - some folk simply need to chill! 10.30 am stretch class to be recommended. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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James
Good to return for a 4th visit
  • Recommended hotel
  • Couples
  • Other stay
  • February 2015
This was our 4th visit over a 5-year period and we had not thought that the Nature Palace could improve any more but it has done so with the excellent addition of a covered and part glazed 100-seat extension to the dining room. It was so good to be able to have breakfast in the fresh air with an open view across the gardens to the sea and Fuerteventura. Another innovation since our last visit was having a chef preparing food at the entrance to the dining room which took some of the pressure off the chefs cooking at the ... buffet stations. The food was as good as ever and the Gala Dinner was amazing with the choice and good quality of the food. It was like coming home to be greeted by Javier the Maitre d’ with his polite sense of humour and courteous manner when taking people to tables. The waiting staff went about their tasks with smiles and were ever helpful. Although our room was on the Reception level it was excellent with views over the garden and pools to the sea and one we would be happy to have again. The only improvement we would suggest is the provision of safes in the bedrooms instead of at reception. The reception staff were polite and helpful at all times and had a very good command of English. As always the standard of maintenance and cleanliness in the bedroom and throughout the hotel and grounds was “top notch”. Oh if only all hotels had such good staff the world would be a better place. read hotel review
  • Location
    6.0

    Good walks along the coast or to the Marina

  • Room
    6.0

    Good size, well maintained and clean with good views.

  • Gastronomy
    6.0

    Food is excellent with plenty of choice.

  • Hotel
    6.0

    This was our 4th visit over a 5-year period and we had not thought that the Nature Palace could improve any more but it has done so with the excellent addition of a covered and part glazed 100-seat extension to the dining room. It was so good to be able to have breakfast in the fresh air with an open view across the gardens to the sea and Fuerteventura. Another innovation since our last visit was having a chef preparing food at the entrance to the dining room which took some of the pressure off the chefs cooking at the buffet stations. The food was as good as ever and the Gala Dinner was amazing with the choice and good quality of the food. It was like coming home to be greeted by Javier the Maitre d’ with his polite sense of humour and courteous manner when taking people to tables. The waiting staff went about their tasks with smiles and were ever helpful. Although our room was on the Reception level it was excellent with views over the garden and pools to the sea and one we would be happy to have again. The only improvement we would suggest is the provision of safes in the bedrooms instead of at reception. The reception staff were polite and helpful at all times and had a very good command of English. As always the standard of maintenance and cleanliness in the bedroom and throughout the hotel and grounds was “top notch”. Oh if only all hotels had such good staff the world would be a better place.

  • Sport & Leisure
    5.0

    Entertainment available most nights with music in lounge bar on other nights

  • Service
    6.0

    Excellent in all parts of the hotel

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Wendy
Great Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
There was no safe in the room - but one was available in the reception area. The walk into the town area was longer than I thought it would be but as the weather was not too bad we did the walk every day. There were taxis available outside the hotel if we needed them. The hotel was huge and immaculate and the food was excellent - I would recommend it to anyone. read hotel review
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Rod
This hotel gets better and better
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
This was our third visit to this hotel and in our opinion it has got better and better. The staff are very smily , helpful and competent. A recent innovation is the outside dining room that makes dining a more pleasurable experience. The food is always good with lots of variety. In addition there are theme nights and gala nights. read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Patrick
Our 5th stay at this hotel - that says it all
  • Recommended hotel
  • Couples
  • Other stay
  • January 2015
This is our 5th stay at Natura Palace - roughly same room each time - the hotel, food, view from balcony etc are so good we think that we would probably be disappointed with anywhere else. The buffet breakfasts and dinners must have about 100 different items to choose from. The views across to Fuerta Ventura are superb. Looking from the balcony is like being on your own desert island with palm trees and pools. HIGHLY RECOMMENDED. read hotel review
  • Location
    4.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
Close
John
Delightful retreat which never fails to please
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
The hotel has 269 rooms which is the perfect size for us. The hotel has well maintained grounds with two large swimming pool and views out to sea. The public areas of the hotel are immaculate and the general state of cleanliness both here and in the rooms is excellent. Many nationalities use this hotel; mainly middle aged and older couples although families with young children are well catered for. read hotel review
  • Service
    6.0

    We have stayed at this hotel many times over the last few years and some of the staff were there on our first visit and welcome us back very warmly. However, we have always found all the staff very pleasant even if they have met us for the first time. We rely on the staff speaking English and we have always found them able to communicate effectively with us, such as when we are ordering drinks etc.. The rooms are cleaned to a very high standard with regular bedding changes.

  • Hotel
    6.0

    The hotel has 269 rooms which is the perfect size for us. The hotel has well maintained grounds with two large swimming pool and views out to sea. The public areas of the hotel are immaculate and the general state of cleanliness both here and in the rooms is excellent. Many nationalities use this hotel; mainly middle aged and older couples although families with young children are well catered for.

  • Gastronomy
    6.0

    Terms are half board. The Hotel has one restaurant where breakfast and dinner is served and a poolside bar/restaurant for lunchtime snacks which are sometimes too filling! The main restaurant offers a buffet service with a wide variety on offer for dinner and includes fish and meats cooked to order and there is always a roast on offer. There are 'themed nights' e.g. Italian, Asian, Mexican with dishes from these countries to try.

  • Sport & Leisure
    6.0

    Evening entertainment is on offer five days a week. There is something to suit all tastes but in addition there is the delightful piano bar which is more conducive to sitting and chatting. There are two shops in the hotel foyer where holiday incidentals can be purchased. There is also a cash machine in the foyer. Daytime leisure activities are available six days a week if you wish to participate and a weekly timetable of events is available. There are always plenty of sunbeds available. There is internet access.

  • Location
    5.0

    The hotel is situated approximately 30 minutes walk from the shops in Playa Blanca which are very good and can be accessed by a Promenade along the coast. Walking along this pathway for about a further twenty minutes will take you to the Rubicon Marina where there are more shops and bars which are great for people watching! There are interesting excursions available through your tour operator or locally.

  • Room
    5.0

    We have stayed at this hotel many times and the rooms are adequately sized. Safety deposit boxes are situated in the foyer and it has to be said that it would be more convenient if the box was sited in the room. We understand that the hotel is in the process of refurbishing the bedrooms and this is necessary as the hotel is now fifteen years old. However, any minor shortcomings in the bedroom furniture due to constant usage is, for us, offset by the cleanliness of the rooms. Coffee and tea making facilities are not provided in the rooms.

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Ceri
Fabulous and relaxing, we will be back!
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
What a wonderful and relaxing hotel. The restaurant staff were wonderful and the show cooking chefs cooked my food accordingly. Thank you. The bar staff were friendly and consistent and so was the pool bar. A swift check in experience, as we arrived just before closing of the restaurant we were shown to the restaurant where there was an array of food to choose from and constantly like that for the rest of our stay. Our room was clean with linen changed and toiletries replenished daily. Plush surroundings and very very relaxing in which staff work as a team to ... make your holiday enjoyable. A big thank you to all staff because they helped make our holiday enjoyable! Always friendly and smiley. fabulous location. A few restaurants and manea bar next to hotel. A supermarket hidden away across the road and a lovely stroll into Playa Blanca about 20 mins. We preferred the hotel because of the ambience and relaxation there. The prices of drinks and snacks are very reasonable and quality throughout. Going back next year. Cannot wait. read hotel review
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Helen
December Delight at The Natura Palace
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
I couldn't fault this hotel. The Natura Palace is situated in a quiet picturesque area overlooking the Atlantic. The grounds are well tended and interestingly planted. The pool area and sun bathing areas are extensive and immaculate. The reception, lounge area and bar are impressive and once again immaculate. The staff are very friendly. The restaurant is well managed and the Maitre Di is a delight - very impressed. The food is excellently presented, cooked and presented. The chefs are helpful and friendly. The choice is extensive. The design of the hotel is such that all the bedrooms have good ... views either of the pool area or garden and sea view. The rooms are of good size, well maintained, clean and pleasing to the eye. The hotel's ambience is one of calm and good practice. So - if you are looking for a relaxing holiday in an excellent hotel in a beautiful location then look no further than The Natura Palace. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
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Neil
As good as always
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
This was our 8th visit and although we had not been for two years it still is one of the best hotels we have stayed in within its price bracket. There was a wide improvement in furnishings throughout the reception and bar areas. The rooms are now a little dated but the housekeeping and cleanliness of the rooms is first class. All of the staff throughout the hotel are very helpful, cheerful and efficient. In particular Stephanie on reception and Javier the Maitre D' whose calm and charming demeanour take away the necessity to sometimes queue to be seated at ... breakfast and dinner. The food and range at breakfast is excellent although we felt that at dinner the options and quality of cooking was not as good as it had been in the past. Having said that there were a number of excellent themed dinners. The entertainment in the theatre in the main were very good. Overall we had a great holiday and are looking forward to returning next year. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
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Anita
Top favorite
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2014
we come every year and we love it! we already look forward to next year! the staff in the reception and restaurant are extremely friendly. the food is delicious, very fresh and with a lot of variety! read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Read all hotel reviews

Information about Hotel Hipotels Natura Palace

Hotel Information

hotel.de

hotel.de *

Perched in a quiet spot on the sea front the hotel is far enough away to give you that feeling of escape, but close enough to be able to re-acquaint yourself with the rest of the world whenever you fancy. It's right beside the wide seafront promenade that leads to the centre of Playa blanca, passing beach and harbour along the way. It's a 30 to 45 minute walk but you can alwasys get a bus or taxi back. Inside de lobbby with its schining marble floor, indoor palms and floor-to-ceiling glass walls-sets a scene of contemporary chic.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The 4 star Hipotels Natura Palace Hotel in Playa Blanca (Lanzarote), is a Hotel located in on the seafront in Lanzarote and offers its guests a garden and pool area of 52.000m2. Furthermore, we offer 269 comfortable rooms with spectacular sea views.
  • Accommodation
    The Hotel Hipotels Natura PalaceLanzarore has 269 rooms distributed in 251 doubles in Playa Blanca, twelve junior suites, four senior suites and two villas. All are equipped with a full bathroom, hair dryer, direct telephone, air conditioning (regulated by sensors according to outside temperature), minibar, satellite T.V., balcony or terrace and hydro-massage bathtub (Junior and Senior Suites + Villas). Your best Hotel in Lanzarote.
  • Food and Drink
    The gastronomic offer at the best hotel in Playa Blanca (Hotel Hipotels Natura Palace) is based on quality and the perfect harmony between the tastes of the Canarian Cuisine, with a special touch if the Atlantic. Enjoy delicious meals at the Buffet- Restaurant* with show-cooking and if you want a light meal or beverage visit our Pool Bar. *Please enter with appropriate clothing (shorts for dinner are not allowed)
  • Leisure
    The animation team prepares a program full of activities de for the whole family and at night you can enjoy our shows and live music. We offer an exclusive pool for children, a children’s playground, and a miniclub service (4-12 years).
  • Other facilities and services
    The services of the Hotel Hipotels Natura Palace(Playa Blanca) are designed to offer you a stay full of comfort. At the Hotel Hipotels Natura Palace(Playa Blanca) we offer Spa in Lanzarote services with beauty center, treatments and massages, all of which are highly personalized. Free Wifi in the Hall. Wifi in rooms ( additional charge ) We have a large terrace where you can enjoy the sun and relax beside one of our two exterior pools. If you prefer you can practice sports in our tennis courts in Lanzarote, padel or multigames courts. We also offer petanca, mini golf, and fully equipped gym. For celebrating perfect events, we offer fully equipped meeting rooms*. *With additional charge.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Air conditioning
  • Free parking

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • Airport hotel
  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Newspaper
  • Laundry service