# 1 of 131 hotels in Playa Blanca de Yaiza

Hotel Hipotels Natura Palace(4 stars)

Urbanización Montaña Roja 35570 Playa Blanca View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.6
  • Location
    4.7
  • Gastronomy
    5.6
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    156
  • very good
    42
  • acceptable
    3
  • poor
    1
  • terrible
    0
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The most helpful positive review

4.166666666666667

With 295 rooms is the natura palace more a larger hotel on Lanzarote. Whereby the hotel the three floors very good in the landscape paste. The hotel to about 75% of English and about 25% of German booked. The altersstuktur is mixed, whereby during our travels too many older guests were present. Over the cleanliness of the hotel you can't complain. By the size of the hotel one very anonymous treated. More friendliness would be appropriate here. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.3333333333333335

We are really no naggers, have stayed in many 4 star hotels in the hotel group Iberostar, h10 or princess on Lanzarote, Fuerteventura and Tenerife, and were always very satisfied! The top -reviews of this hotel we couldn't understand. The air conditioning, which one unfortunately at night had to use was so dirty and moldy, that one not at all dare you to tell. Something I know only of 2 star hotels in the USA. Airing about open balcony door was but due to …  read hotel review

read more Acceptable, Poor, Terrible reviews
Graham
Perhaps the best hotel ever
  • Recommended hotel
  • Couples
  • Other stay
  • March 2015
This top quality hotel is about 15 years old and we found it excellent in every way. A beautiful and innovative design right on the sea front with the waterside walkway immediately outside. This provided an easy stroll into town with several watering holes on the way or in the opposite direction. a beautiful walk to a lighthouse. The hotel grounds are large and beautifully kept, much bigger than at first appears. Within 100 metres is a bus stop where there are buses every half hour into the town The food in the very pleasent restaurant was more or less ... endless and of excellent quality with a different theme every day. Perhaps the most amazing feature is an 1100 seater indoor entertainment area. The entertainment itself was generally top quality. On the 2 nights a week when there was no show in the Theatre there was entertainment in the lobby bar including one of the best pianists I have ever heard. This gentleman was simply astonishing Did we like this hotel? We absolutely loved it and will certainly be back next year. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Chris
Superb Hotel. Seaview location.
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
An attractive & smart looking hotel situated adjacent to the sea with a view across the water to Fuerteventura. Stunning sunsets observed from the grounds of the garden. The bedrooms are spacious, comfortable, peaceful & cleaned to a high standard. The pools & gardens are well maintained & all on one level, with beautiful sea views. The nearest sandy beach 'Flamingo beach', is a 10 minute picturesque walk. This area has restaurants/bars & supermarket. Overall an excellent hotel, friendly & helpful staff. Good choice of food. A very relaxed atmosphere. read hotel review
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Maggie
First class hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
We keep coming back as we know we will be well catered for by wonderful friendly staff in a spotless environment. Impressed by the changes in dining room, -- new outdoor seating area and specialty cooking area. The food is top class as ever and the garlic prawns at Gala Dinner are largest we've seen. Reluctant to leave and look forward to next visit. read hotel review
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Susan
Winter sunshine
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
We were greeted with a glass of champagne and the reception staff were really friendly and efficient. We stayed for 10 days on a half board basis. Our room on the 2nd floor was facing east so it was lovely to see the sun rise and hear and sea the sea when we woke up. The whole hotel and garden were spotlessly clean and beach towels available from reception to use. The food quality and selection was outstanding. All staff were very friendly and cheerful. The outside bar did lovely snacks for lunchtime which were very reasonably priced. read hotel review
  • Room
    5.0

    The room was fine for us. We stayed in a normal twin room, which was really clean and we could have fresh towels when needed. There was a minibar but no free tea/coffee making facilities. However we had read this on previous reviews so took and travel kettle and coffee etc with us, so it was not a problem.

  • Service
    6.0

    All staff were very friendly and cheerful, always speaking when we passed.

  • Gastronomy
    6.0

    The food in the main restaurant was excellent and so much variety. There was something for everyone no matter what their likes. The Maitre d' takes diners to their tables both at breakfast and dinner, which we were really happy with, as then the waiting staff know that you have just been seated and are there to help you with drinks quickly.

  • Location
    6.0

    There is a promenade outside the hotel which makes easy walking one way to the lighthouse and the other way to the marina. The hotel is outside the main part of Playa Blanca which suited us. There are supermarkets selling the normal holiday requirements and bars nearby.

  • Hotel
    6.0

    We were greeted with a glass of champagne and the reception staff were really friendly and efficient. We stayed for 10 days on a half board basis. Our room on the 2nd floor was facing east so it was lovely to see the sun rise and hear and sea the sea when we woke up. The whole hotel and garden were spotlessly clean and beach towels available from reception to use. The food quality and selection was outstanding. All staff were very friendly and cheerful. The outside bar did lovely snacks for lunchtime which were very reasonably priced.

Close
Sam
You won't find better anywhere
  • Recommended hotel
  • Singles
  • Beach holiday
  • February 2015
This is a wonderful place to relax. The staff are friendly,welcoming and cheerful at all times .The maitre'd,Javier remembers and welcomes back returning visitors like me and the bar staff are the same.Iwill be back for my tenth visit later this year read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
Close
Arthur
Nice hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
Hotel in quiet location - pool area very good but pool bar /restaurant very poor - no service in around pool area - bars in general quite expensive - not convinced large beer is 40 cl in size as stated on tariff dining room charges 2.5 € for 0.5 l of water, ought to be free - most of evening entertainment is quite good all staff generally quite cheerful and friendly read hotel review
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
    Family friendliness
    5.0
  • Location
    3.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
Close
Donna
Lovely hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
We stayed here in February, the hotel was clean, food in restaurant there was a good variety even for picky eaters like us. outside pool was freezing, could do with being heated more. Mini disco was good although could of lasted a little longer with a little more variety of songs although my daughter enjoyed it. It is a good 15 min walk to beach and 30 min in to centre but it is a lovely walk along the front. We would definitely stay here again. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    3.7
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    3.5
    Distance to the beach
    4.0
    Proximity to shopping areas
    3.0
Close
Elaine and Ian
We just love it!
  • Recommended hotel
  • Couples
  • Other stay
  • February 2015
We have visited the Natura Palace 7 times over the past few years: at different times of year. We have thoroughly enjoyed each visit. The hotel is attractive and clean inside and out, has friendly, hard working and knowledgeable staff. Nothing is too much trouble for them and they all seem to enjoy their work. The food is varied, fresh and, in our opinion, caters for all tastes. Whilst it has had few children in when we have stayed there they have always been made most welcome and we have yet to see a badly behaved child there (thanks to ... their responsible parents I feel). It has spoilt us for other hotels and whilst we hope to stay in other hotels this is the one we hope to keep returning to. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
Close
Saz
Friendly, welcoming hotel
  • Recommended hotel
  • Couples
  • Other stay
  • February 2015
This was our third visit to the Natura Palace. Why return? Relaxed atmosphere; extremely welcoming/friendly/knowledgeable staff; good food; clean, comfortable rooms. Being picky I suppose free Wi-Fi throughout the hotel would be useful to some guests. Would like a safe in the room. Ignore any gripes about restaurant queues; the staff (esp Javier the maitre d') do a fantastic job at getting guests seated - some folk simply need to chill! 10.30 am stretch class to be recommended. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
James
Good to return for a 4th visit
  • Recommended hotel
  • Couples
  • Other stay
  • February 2015
This was our 4th visit over a 5-year period and we had not thought that the Nature Palace could improve any more but it has done so with the excellent addition of a covered and part glazed 100-seat extension to the dining room. It was so good to be able to have breakfast in the fresh air with an open view across the gardens to the sea and Fuerteventura. Another innovation since our last visit was having a chef preparing food at the entrance to the dining room which took some of the pressure off the chefs cooking at the ... buffet stations. The food was as good as ever and the Gala Dinner was amazing with the choice and good quality of the food. It was like coming home to be greeted by Javier the Maitre d’ with his polite sense of humour and courteous manner when taking people to tables. The waiting staff went about their tasks with smiles and were ever helpful. Although our room was on the Reception level it was excellent with views over the garden and pools to the sea and one we would be happy to have again. The only improvement we would suggest is the provision of safes in the bedrooms instead of at reception. The reception staff were polite and helpful at all times and had a very good command of English. As always the standard of maintenance and cleanliness in the bedroom and throughout the hotel and grounds was “top notch”. Oh if only all hotels had such good staff the world would be a better place. read hotel review
  • Location
    6.0

    Good walks along the coast or to the Marina

  • Room
    6.0

    Good size, well maintained and clean with good views.

  • Gastronomy
    6.0

    Food is excellent with plenty of choice.

  • Hotel
    6.0

    This was our 4th visit over a 5-year period and we had not thought that the Nature Palace could improve any more but it has done so with the excellent addition of a covered and part glazed 100-seat extension to the dining room. It was so good to be able to have breakfast in the fresh air with an open view across the gardens to the sea and Fuerteventura. Another innovation since our last visit was having a chef preparing food at the entrance to the dining room which took some of the pressure off the chefs cooking at the buffet stations. The food was as good as ever and the Gala Dinner was amazing with the choice and good quality of the food. It was like coming home to be greeted by Javier the Maitre d’ with his polite sense of humour and courteous manner when taking people to tables. The waiting staff went about their tasks with smiles and were ever helpful. Although our room was on the Reception level it was excellent with views over the garden and pools to the sea and one we would be happy to have again. The only improvement we would suggest is the provision of safes in the bedrooms instead of at reception. The reception staff were polite and helpful at all times and had a very good command of English. As always the standard of maintenance and cleanliness in the bedroom and throughout the hotel and grounds was “top notch”. Oh if only all hotels had such good staff the world would be a better place.

  • Sport & Leisure
    5.0

    Entertainment available most nights with music in lounge bar on other nights

  • Service
    6.0

    Excellent in all parts of the hotel

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Information about Hotel Hipotels Natura Palace

Hotel Information

hotel.de

hotel.de *

Perched in a quiet spot on the sea front the hotel is far enough away to give you that feeling of escape, but close enough to be able to re-acquaint yourself with the rest of the world whenever you fancy. It's right beside the wide seafront promenade that leads to the centre of Playa blanca, passing beach and harbour along the way. It's a 30 to 45 minute walk but you can alwasys get a bus or taxi back. Inside de lobbby with its schining marble floor, indoor palms and floor-to-ceiling glass walls-sets a scene of contemporary chic.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The 4 star Hipotels Natura Palace Hotel in Playa Blanca (Lanzarote), is a Hotel located in on the seafront in Lanzarote and offers its guests a garden and pool area of 52.000m2. Furthermore, we offer 269 comfortable rooms with spectacular sea views.
  • Accommodation
    The Hotel Hipotels Natura PalaceLanzarore has 269 rooms distributed in 251 doubles in Playa Blanca, twelve junior suites, four senior suites and two villas. All are equipped with a full bathroom, hair dryer, direct telephone, air conditioning (regulated by sensors according to outside temperature), minibar, satellite T.V., balcony or terrace and hydro-massage bathtub (Junior and Senior Suites + Villas). Your best Hotel in Lanzarote.
  • Food and Drink
    The gastronomic offer at the best hotel in Playa Blanca (Hotel Hipotels Natura Palace) is based on quality and the perfect harmony between the tastes of the Canarian Cuisine, with a special touch if the Atlantic. Enjoy delicious meals at the Buffet- Restaurant* with show-cooking and if you want a light meal or beverage visit our Pool Bar. *Please enter with appropriate clothing (shorts for dinner are not allowed)
  • Leisure
    The animation team prepares a program full of activities de for the whole family and at night you can enjoy our shows and live music. We offer an exclusive pool for children, a children’s playground, and a miniclub service (4-12 years).
  • Other facilities and services
    The services of the Hotel Hipotels Natura Palace(Playa Blanca) are designed to offer you a stay full of comfort. At the Hotel Hipotels Natura Palace(Playa Blanca) we offer Spa in Lanzarote services with beauty center, treatments and massages, all of which are highly personalized. Free Wifi in the Hall. Wifi in rooms ( additional charge ) We have a large terrace where you can enjoy the sun and relax beside one of our two exterior pools. If you prefer you can practice sports in our tennis courts in Lanzarote, padel or multigames courts. We also offer petanca, mini golf, and fully equipped gym. For celebrating perfect events, we offer fully equipped meeting rooms*. *With additional charge.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Air conditioning
  • Free parking

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • Airport hotel
  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Newspaper
  • Laundry service