# 1 of 18 hotels in Valles

Hotel Valserhof(4 stars)

Pichlstrasse 24 I-39037 Vals - Mühlbach - Südtirol View on map
Average rating
Recommended
Trend

At a glance

  • Family-run hotel (4)
    "Family-run hotel" found in 4 reviews
    • " family-run hotel directly on the ski slope, which for US left nothing to be desired. The whole family felt very ... " 
      5.821428571428571
      January 2012
    • " family-run hotel directly on the ski slope, which for US left nothing to be desired. The whole family felt very well. The staff in the whole hotel is very friendly and helpful, the owner always present however not pushy. Our family room was big enough, very ... " 
      5.821428571428571
      January 2012
    • " ... can be driven. Heated ski cellar in the underground car park. Different restaurant rooms separately, but in the large hall with full occupancy occasional can be a bit noisy. Apart from that very pleasant atmosphere , the food were very varied and delicious. In the morning great breakfast buffet with a good ... " 
      5.821428571428571
      January 2012
    • " ... nice, good swimming pool with heated outdoor swimming pool, sauna modern and well maintained. In the ' Bäuty area' very well maintained ambience. all together a great and relaxing vacation in a beautiful hotel , which is perfect for families for skiing offers. " 
      5.821428571428571
      January 2012
  • Great breakfast (2)
    "Great breakfast" found in 2 reviews
    • " ... rooms separately, but in the large hall with full occupancy occasional can be a bit noisy. Apart from that very pleasant atmosphere, the food were very varied and delicious. In the morning great breakfast buffet with a good choice, lunch (3/4- guest house) details at the buffet, evenings selection ... " 
      5.821428571428571
      January 2012
    • " ... In the morning great breakfast buffet with a good choice, lunch (3/4- guest house) details at the buffet, evenings selection of the menu between different dishes and mostly 4-5 courses. Very tasty food. SPA area was nice, good swimming pool with heated outdoor swimming pool, sauna modern ... " 
      5.821428571428571
      January 2012
  • Bad service (1)
    "Bad service" found in 1 review
    • " I have stayed in South Tyrol never had such a bad service experienced how in this hotel. coffee it is from the vending machines at the breakfast. ... " 
      3.592857142857143
      February 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.7
  • Service
    5.8
  • Location
    5.1
  • Gastronomy
    5.9
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    517
  • very good
    16
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " family-run hotel directly on the ski slope, which for US left nothing to be desired. The whole family felt very ... "  read hotel review
        5.821428571428571
        January 2012
      • " family-run hotel directly on the ski slope, which for US left nothing to be desired. The whole family felt very well. The staff in the whole hotel is very friendly and helpful, the owner always present however not pushy. Our family room was big enough, very ... "  read hotel review
        5.821428571428571
        January 2012
      • " ... can be driven. Heated ski cellar in the underground car park. Different restaurant rooms separately, but in the large hall with full occupancy occasional can be a bit noisy. Apart from that very pleasant atmosphere, the food were very varied and delicious. In the morning great breakfast buffet with a good ... "  read hotel review
        5.821428571428571
        January 2012
      • " ... nice, good swimming pool with heated outdoor swimming pool, sauna modern and well maintained. In the ' Bäuty area' very well maintained ambience. all together a great and relaxing vacation in a beautiful hotel, which is perfect for families for skiing offers. "  read hotel review
        5.821428571428571
        January 2012
  • Service
    Cons
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " I have stayed in South Tyrol never had such a bad service experienced how in this hotel. coffee it is from the vending machines at the breakfast. ... "  read hotel review
        3.592857142857143
        February 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " ... rooms separately, but in the large hall with full occupancy occasional can be a bit noisy. Apart from that very pleasant atmosphere, the food were very varied and delicious. In the morning great breakfast buffet with a good choice, lunch (3/4- guest house) details at the buffet, evenings selection ... "  read hotel review
        5.821428571428571
        January 2012
      • " ... In the morning great breakfast buffet with a good choice, lunch (3/4- guest house) details at the buffet, evenings selection of the menu between different dishes and mostly 4-5 courses. Very tasty food. SPA area was nice, good swimming pool with heated outdoor swimming pool, sauna modern ... "  read hotel review
        5.821428571428571
        January 2012
Adrian
Nice hotel close to Hotel Brixen.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • February 2014
Very nice hotel in valsertal, only good 15-20 minutes from Hotel Brixen. Good snow standards by altitude. Cross-country ski run about 1 kilometer away. Otherwise is in the village but nothing to do, ideal for winderwandern. There are also some ski lifts. The new or renovated room categories are very stylish! read hotel review
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
Close
Sabine
Great
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2014
For the umpteenth time we were in their ability to communicate in other languages. The location, the service, the food, and the great room for the perfect holiday. Wlan almost everywhere free of charge! The new rooms are a dream, although a little too warm at night. Was however not bad, there are windows ;-) many thanks for the perfect service at Isabella, Hannes, Atilla and of course family Erlacher. read hotel review
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.0
    Child care or playground
    4.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Hugo
Once again a fantastic experience!
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2014
For more than ten year we are coming to the Valserhofhotel, summer and winter, and each time we surprised about the way the Erlacher-family and the team are taking care of their guests. The kitchen, the food and the bar are really superb! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Distance to ski lift
    6.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Sabine
Favorite.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
It gives to complain simply nothing. Since years ago my favorite hotel! Family Erlacher are perfect hosts. The proximity to the ski lift is just perfect. The massages a dream. The food varied and of high quality. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    4.5
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
Close
Jörg
Absolute recommendation! Gladly again!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2014
Our 2. winter vacation in their ability to communicate in other languages was excellent. The room was very large (family suite), 2 separate bedrooms for parents and children, large bathroom, separate toilet. Very friendly staff, including the owner! Wellness very well maintained, was supposed to be still be increased. Food at any time of the day absolutely great, with several choices, very extensive mostly south tyrolean wine list. Highly recommended also for children, which fortunately no special kinderaniamtion there! Walk to the slopes, 100 metres! Definitely very recommendable hotel, also for families, because the ski area is very family friendly! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
Close
Gunde
Their ability to communicate in other languages was pure hol
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
We are the 6 time in their ability to communicate in other languages and have always been satisfied, we have always thought it was a great stay and could each time a increased, the family owners were extremely welcoming, the staff is for years and knows allestammgäste, we feel always immediately. A very tasteful spa makes the holiday for true relaxation. The kitchen was super varied and tasty! The rooms are all of a high standard renovated. Every day fitness and there are guided walks and/or skiing excursions. We will definitely be going back again and enjoy and be pampered. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Distance to ski lift
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Tanja
A hotel, where one feels absolutely well.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • December 2013
A very familiar and cordially managed hotel, where one feels good. The rooms are very spacious and well appointed. Pool and saunaberreich enough from the size, the ellnessanwendungen are good. Great food, very varied and very tasty. The wine list leaves nothing to be desired - great recommendations from the junior manager personally... The staff were all very friendly and helpful - also with children! The distance to the ski slope is approximately 50 meter We enjoyed our stay very much and stayed for the next year reserves. read hotel review
  • Location
    4.5
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    3.0
    Distance to ski lift
    6.0
    Other leisure activities available
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
Close
Martin
A real dream hotel - nothing like ☺
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2013
We have high expectations and were not disappointed - a real dream hotel, where almost everything is. After i very much in hotels sleep, here still a few points, the i think you could improve: • we had a panorama suite. This is really great success, but one has occasionally the feeling, that the design of the function of a room being brought forward. So unfortunately, there was no store, boxes etc., what the room quickly messy appearance. Only a nightstand (actually only a stool is) is not comfortable. • the climate was marginal - the suite is very nice ... and you can in the room the temperature not local taxes - so you have to open the windows over night to have. • for a hotel of this price range, it would be nice, if one with the journey as gift of the house a bottle of water in the rooms. • the restaurant is really a sensation. Only, that breakfast omelets only against a surcharge of 6 Euro available are brings a point deduction. Why a apfelsaftschorle equal much costs as a pure apple juice has not developed - actually water should be more favourable than juice (i have not seen). • the wi-fi is for today's time very slow - as i had in the deepest Afrika already better connections.-) • for an absolute high season was my opinion too few staff in spa area - you could only appointments in 3-4 days reserve, because otherwise everything was completely booked - so definitely already prior to reserve the spa is very good! Like i said, this is really just complaining on a high level. The hotel is thoroughly recommended, perhaps you can one or the other verbesserungspunkt ja memory. We are already looking forward to our next stay in this great hotel! You can tell, that the family owners and each individual coworker with soul at de thing! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Hildegard
Comfortable hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2013
A hotel for all around comfort. Excellent kitchen and good wines. Friendly staff. Just wonderful! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Hans-Jürgen
Evaluation vratz /judges for october 2013.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2013
We were with our stay at the october 2013 so very satisfied, that we in the next year in october with our children back would. I shall give you a request in the next few days to send. We wish you all the best in 2014! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    4.5
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Read all hotel reviews

Information about Hotel Valserhof

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Garden
  • Non-smoking room
  • Shops in the hotel
  • Gift shop
  • Playground
  • Cash machine on site
  • Hotel safe
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Lounge
  • Additional childrens' bed
  • Radio
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Shower

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Indoor pool
  • Cycling

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Evening programs and entertainment
  • Non-hotel guests can/cannot access the area: closed
  • Early check in
  • Gay friendly
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Trainstation
  • Eurocard/Mastercard
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service