# 1 of 18 hotels in Valles

Hotel Valserhof(4 stars)

Pichlstrasse 24 I-39037 Vals - Mühlbach - Südtirol View on map
Average rating
Recommended
Trend

At a glance

  • Great hotel (9)
    "Great hotel" found in 9 reviews
    • " Great hotel in wonderful environment " 
      5.914285714285714
      September 2012
    • " A top hotel " 
      5.097619047619048
      October 2012
    • " A very nice hotel . But eighth, in the renovated part to book. The food is amazing, the staff are friendly. A ... " 
      4.73095238095238
      September 2012
    • " family-run hotel directly on the ski slope, which for US left nothing to be desired. The whole family felt very ... " 
      5.821428571428571
      January 2012
    • " family-run hotel directly on the ski slope, which for US left nothing to be desired. The whole family felt very well. The staff in the whole hotel is very friendly and helpful, the owner always present however not pushy. Our family room was big enough, very ... " 
      5.821428571428571
      January 2012
    • " ... can be driven. Heated ski cellar in the underground car park. Different restaurant rooms separately, but in the large hall with full occupancy occasional can be a bit noisy. Apart from that very pleasant atmosphere , the food were very varied and delicious. In the morning great breakfast buffet with a good ... " 
      5.821428571428571
      January 2012
    • " ... nice, good swimming pool with heated outdoor swimming pool, sauna modern and well maintained. In the ' Bäuty area' very well maintained ambience. all together a great and relaxing vacation in a beautiful hotel , which is perfect for families for skiing offers. " 
      5.821428571428571
      January 2012
    • " We used the fall promotion as a hiking-and wellness vacation in their ability to communicate in other languages and were once again very satisfied . By Animie and Karl guided hikes make a lot of fun, depending on the condition, each ... " 
      5.464285714285714
      September 2012
    • " ... tour. The wonderful area and view of the hotel offers ideal for hiking at. Our rooms ( Classic standard) were somewhat older, therefore also reasonably priced, but perfectly adequate. Everything was very clean . The couch in the next room needs to be replaced, as they get quite used appears. The swimming ... " 
      5.464285714285714
      September 2012
  • The food was great (6)
    "The food was great" found in 6 reviews
    • " A hotel with modern, clear concept, bright and friendly, nevertheless traditionally. Very well maintained, pleasant staff. Everything very stimmig. The food was great . Environment offers great possibilities for hiking - for every fitnesslevel. Landscape ... " 
      5.914285714285714
      September 2012
    • " A very nice hotel. But eighth, in the renovated part to book. The food is amazing , the staff are friendly. A highlight are the offered hikes with guide Karl. In the in short: ... " 
      4.73095238095238
      September 2012
    • " ... rooms separately, but in the large hall with full occupancy occasional can be a bit noisy. Apart from that very pleasant atmosphere, the food were very varied and delicious. In the morning great breakfast buffet with a good choice, lunch (3/4- guest house) details at the buffet, evenings selection ... " 
      5.821428571428571
      January 2012
    • " ... In the morning great breakfast buffet with a good choice, lunch (3/4- guest house) details at the buffet, evenings selection of the menu between different dishes and mostly 4-5 courses. Very tasty food. SPA area was nice, good swimming pool with heated outdoor swimming pool, sauna modern ... " 
      5.821428571428571
      January 2012
    • " ... pool, the relax-and the sauna area are always clean and inviting. We used the opportunity for a Rückenentspannungsmassage ( very pleasant) and the fitness room. A very special praise goes to the excellent kitchen , the dishes were very tasty and varied. The waiters are always very attentive and really ... " 
      5.464285714285714
      September 2012
    • " ... are always clean and inviting. We used the opportunity for a Rückenentspannungsmassage ( very pleasant) and the fitness room. A very special praise goes to the excellent kitchen, the dishes were very tasty and varied. The waiters are always very attentive and really friendly. We would gladly come ... " 
      5.464285714285714
      September 2012
  • Beautiful environment (4)
    "Beautiful environment" found in 4 reviews
    • " To many years we are still gladly again at any time. Who a relaxing hotel in the most beautiful environment searches, has the right address found. Keep up the good work, so that we often return can! " 
      5.964285714285714
      September 2012
    • " ... to communicate in other languages and were once again very satisfied. By Animie and Karl guided hikes make a lot of fun, depending on the condition, each participant/in the fitting for him tour. The wonderful area and view of the hotel offers ideal for hiking at. Our rooms ( Classic standard) were somewhat ... " 
      5.464285714285714
      September 2012
    • " The hotel is wonderfully located in a valley surrounded of mountains. Some rooms but also of the pool you had a great view of ... " 
      5.757142857142857
      September 2012
    • " The hotel is wonderfully located in a valley surrounded of mountains. Some rooms but also of the pool you had a great view of Dolomites and the mountains in the area. I can the location of the hotel, the hospitality, ... " 
      5.757142857142857
      September 2012
  • Bad service (1)
    "Bad service" found in 1 review
    • " I have stayed in South Tyrol never had such a bad service experienced how in this hotel. coffee it is from the vending machines at the breakfast. ... " 
      3.592857142857143
      February 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.7
  • Service
    5.8
  • Location
    5.1
  • Gastronomy
    5.9
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    519
  • very good
    20
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Cost Effectiveness (1)
      Comments related to "Hotel in general" found in 1 review
      • " Superhotel MIT great value for money "  read hotel review
        5.816666666666667
        September 2012
    • Hotel in general (9)
      Comments related to "Hotel in general" found in 9 reviews
      • " Great hotel in wonderful environment "  read hotel review
        5.914285714285714
        September 2012
      • " A top hotel "  read hotel review
        5.097619047619048
        October 2012
      • " A very nice hotel. But eighth, in the renovated part to book. The food is amazing, the staff are friendly. A ... "  read hotel review
        4.73095238095238
        September 2012
      • " family-run hotel directly on the ski slope, which for US left nothing to be desired. The whole family felt very ... "  read hotel review
        5.821428571428571
        January 2012
      • " family-run hotel directly on the ski slope, which for US left nothing to be desired. The whole family felt very well. The staff in the whole hotel is very friendly and helpful, the owner always present however not pushy. Our family room was big enough, very ... "  read hotel review
        5.821428571428571
        January 2012
      • " ... can be driven. Heated ski cellar in the underground car park. Different restaurant rooms separately, but in the large hall with full occupancy occasional can be a bit noisy. Apart from that very pleasant atmosphere, the food were very varied and delicious. In the morning great breakfast buffet with a good ... "  read hotel review
        5.821428571428571
        January 2012
      • " ... nice, good swimming pool with heated outdoor swimming pool, sauna modern and well maintained. In the ' Bäuty area' very well maintained ambience. all together a great and relaxing vacation in a beautiful hotel, which is perfect for families for skiing offers. "  read hotel review
        5.821428571428571
        January 2012
      • " We used the fall promotion as a hiking-and wellness vacation in their ability to communicate in other languages and were once again very satisfied. By Animie and Karl guided hikes make a lot of fun, depending on the condition, each ... "  read hotel review
        5.464285714285714
        September 2012
      • " ... tour. The wonderful area and view of the hotel offers ideal for hiking at. Our rooms ( Classic standard) were somewhat older, therefore also reasonably priced, but perfectly adequate. Everything was very clean. The couch in the next room needs to be replaced, as they get quite used appears. The swimming ... "  read hotel review
        5.464285714285714
        September 2012
  • Location
    Pros
    • Surroundings (4)
      Comments related to "Location" found in 4 reviews
      • " To many years we are still gladly again at any time. Who a relaxing hotel in the most beautiful environment searches, has the right address found. Keep up the good work, so that we often return can! "  read hotel review
        5.964285714285714
        September 2012
      • " ... to communicate in other languages and were once again very satisfied. By Animie and Karl guided hikes make a lot of fun, depending on the condition, each participant/in the fitting for him tour. The wonderful area and view of the hotel offers ideal for hiking at. Our rooms ( Classic standard) were somewhat ... "  read hotel review
        5.464285714285714
        September 2012
      • " The hotel is wonderfully located in a valley surrounded of mountains. Some rooms but also of the pool you had a great view of ... "  read hotel review
        5.757142857142857
        September 2012
      • " The hotel is wonderfully located in a valley surrounded of mountains. Some rooms but also of the pool you had a great view of Dolomites and the mountains in the area. I can the location of the hotel, the hospitality, ... "  read hotel review
        5.757142857142857
        September 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " A hotel with modern, clear concept, bright and friendly, nevertheless traditionally. Very well maintained, pleasant staff. Everything very stimmig. The food was great. Environment offers great possibilities for hiking ... "  read hotel review
        5.914285714285714
        September 2012
      • " Our expectations were in all areas exceeded. The food variety in its variety and quality, as well as the friendly staff in all areas, can only positively highlight. We will definitely go back there again as guests ... "  read hotel review
        5.914285714285714
        August 2012
      • " A very nice hotel. But eighth, in the renovated part to book. The food is amazing, the staff are friendly. A highlight are the offered hikes with guide Karl. In the in short: comfort- and active hotel! "  read hotel review
        4.73095238095238
        September 2012
    Cons
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " I have stayed in South Tyrol never had such a bad service experienced how in this hotel. coffee it is from the vending machines at the breakfast. ... "  read hotel review
        3.592857142857143
        February 2012
  • Food
    Pros
    • Quality (6)
      Comments related to "Food" found in 6 reviews
      • " A hotel with modern, clear concept, bright and friendly, nevertheless traditionally. Very well maintained, pleasant staff. Everything very stimmig. The food was great. Environment offers great possibilities for hiking - for every fitnesslevel. Landscape ... "  read hotel review
        5.914285714285714
        September 2012
      • " A very nice hotel. But eighth, in the renovated part to book. The food is amazing, the staff are friendly. A highlight are the offered hikes with guide Karl. In the in short: ... "  read hotel review
        4.73095238095238
        September 2012
      • " ... rooms separately, but in the large hall with full occupancy occasional can be a bit noisy. Apart from that very pleasant atmosphere, the food were very varied and delicious. In the morning great breakfast buffet with a good choice, lunch (3/4- guest house) details at the buffet, evenings selection ... "  read hotel review
        5.821428571428571
        January 2012
      • " ... In the morning great breakfast buffet with a good choice, lunch (3/4- guest house) details at the buffet, evenings selection of the menu between different dishes and mostly 4-5 courses. Very tasty food. SPA area was nice, good swimming pool with heated outdoor swimming pool, sauna modern ... "  read hotel review
        5.821428571428571
        January 2012
      • " ... pool, the relax-and the sauna area are always clean and inviting. We used the opportunity for a Rückenentspannungsmassage ( very pleasant) and the fitness room. A very special praise goes to the excellent kitchen, the dishes were very tasty and varied. The waiters are always very attentive and really ... "  read hotel review
        5.464285714285714
        September 2012
      • " ... are always clean and inviting. We used the opportunity for a Rückenentspannungsmassage ( very pleasant) and the fitness room. A very special praise goes to the excellent kitchen, the dishes were very tasty and varied. The waiters are always very attentive and really friendly. We would gladly come ... "  read hotel review
        5.464285714285714
        September 2012
Hugo
Once again a fantastic experience!
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2014
For more than ten year we are coming to the Valserhofhotel, summer and winter, and each time we surprised about the way the Erlacher-family and the team are taking care of their guests. The kitchen, the food and the bar are really superb! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Distance to ski lift
    6.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Adrian
Nice hotel close to Hotel Brixen.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • February 2014
Very nice hotel in valsertal, only good 15-20 minutes from Hotel Brixen. Good snow standards by altitude. Cross-country ski run about 1 kilometer away. Otherwise is in the village but nothing to do, ideal for winderwandern. There are also some ski lifts. The new or renovated room categories are very stylish! read hotel review
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
Close
Sabine
Great
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2014
For the umpteenth time we were in their ability to communicate in other languages. The location, the service, the food, and the great room for the perfect holiday. Wlan almost everywhere free of charge! The new rooms are a dream, although a little too warm at night. Was however not bad, there are windows ;-) many thanks for the perfect service at Isabella, Hannes, Atilla and of course family Erlacher. read hotel review
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.0
    Child care or playground
    4.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Sabine
Favorite.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
It gives to complain simply nothing. Since years ago my favorite hotel! Family Erlacher are perfect hosts. The proximity to the ski lift is just perfect. The massages a dream. The food varied and of high quality. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    4.5
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
Close
Jörg
Absolute recommendation! Gladly again!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2014
Our 2. winter vacation in their ability to communicate in other languages was excellent. The room was very large (family suite), 2 separate bedrooms for parents and children, large bathroom, separate toilet. Very friendly staff, including the owner! Wellness very well maintained, was supposed to be still be increased. Food at any time of the day absolutely great, with several choices, very extensive mostly south tyrolean wine list. Highly recommended also for children, which fortunately no special kinderaniamtion there! Walk to the slopes, 100 metres! Definitely very recommendable hotel, also for families, because the ski area is very family friendly! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
Close
Read all hotel reviews

Information about Hotel Valserhof

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Shops in the hotel
  • Playground
  • Cash machine on site
  • Hotel safe
  • Lift
  • Number of lifts: 2
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Central heating
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Evening programs and entertainment
  • Number of stars/domestic category: 4 Stars
  • German
  • Early check in
  • Business travellers
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Cash payment
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service