# 35 of 369 hotels in Cusco

Hotel Sonesta Cusco(4 stars)

Av. El Sol, 954 View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    4.5
  • Service
    4.9
  • Location
    4.7
  • Gastronomy
    5.3
  • Sport & Leisure
    0.0

Rating breakdown

  • excellent
    1
  • very good
    2
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Carolina
Good hotel, but a bit noisy
  • Recommended hotel
  • Couples
  • Other stay
  • August 2014
The hotel was modern and well kept. The room we had was big, had stylish furniture and was well equipped with a safe, flat screen TV and centralized heating. The bathroom was big and spotless. The only complaint about the room was the single glassed windows which meant we could hear all the traffic noise as if the windows would have been open. A room in the back of the hotel might therefore be preferable. The breakfast buffet was diverse and had something for everyone. Most of the staff was friendly and the staff working at the reception spoke good ... English. There's a small coffee shop in the lobby selling snacks (empanadas, instant noodles etc.). The food here was a bit overpriced and the lady serving us did not know how to use the oven to heat up an empanada - had to go back to heat it up again and the second time she put a plastic container in the oven which melted around the empanada that she then gave back. Room service food was also overpriced and not worth ordering. The hotel was about 10 min walking distance (on a main street) from Plaza de Armas. The hotel is an excellent choise when staying in Cusco. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Read all hotel reviews

Information about Hotel Sonesta Cusco

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • TV
  • Minibar
  • Safe
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Volleyball

Other hotel information

  • 24 hour reception
  • 24 hour security
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Laundry service