# 41 of 368 hotels in Cusco

Hotel Sonesta Cusco(4 stars)

Av. El Sol, 954 View on map
Average rating
Recommended
Trend

At a glance

  • The room is ok (1)
    "The room is ok" found in 1 review
    • " ... reception leaves however to be desired and the foreign languages skills of the staff keep on English in limits-as it is without interpreters very difficult its wishes understood. The furniture the room is ok , however the leisure activity options at the hotel were a disaster-who a room to the street ... " 
      3.5357142857142856
      September 2012
We are searching for the best available offers...

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.1
  • Service
    4.8
  • Location
    4.4
  • Gastronomy
    4.7
  • Sport & Leisure
    2.0

Rating breakdown

  • excellent
    1
  • very good
    2
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... reception leaves however to be desired and the foreign languages skills of the staff keep on English in limits-as it is without interpreters very difficult its wishes understood. The furniture the room is ok, however the leisure activity options at the hotel were a disaster-who a room to the street ... "  read hotel review
        3.5357142857142856
        September 2012
Julia
Hotel lies directly at main street
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
The hotel is directly at a main street, the luckily during our stay because of a construction site was closed. In our room to the street but we have from the street was a lot of noise to get any. The balcony door had a gap of about 3 centimeter! As it is of course nothing to do with sound insulation. Otherwise were the rooms however reasonable. The breakfast was plentiful. The breakfast room is however quite small and not very nice. To the center you have to about 10 minutes walk. Cusco is a beautiful, vibrant city. read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Room
    4.5
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.0
    Friendliness and helpfulness
    5.0
Close
Petra
Roundtrip hotel rather middle class
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • November 2012
Size alright. Old window, had a view to the backyard, had itself no air conditioning rather bad, wi-fi for free. With breakfast read hotel review
  • Gastronomy
    5.0

    Had only breakfast good white bread which is rare in america no scrambled eggs otherwise american breakfast

  • Hotel
    4.0

    Size alright. Old window, had a view to the backyard, had itself no air conditioning rather bad, wi-fi for free. With breakfast

  • Location
    5.0

    Centrally located the hauptstr. Comes one in 15 minutes in the city center

  • Room
    3.0

    The rooms were not to our taste

  • Service
    5.0

    Had travel guide with us therefore no complaints

Close
Carsten
Something from the center
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • August 2012
Who the hotel probably 4 stars? The hotel is out of the way from the center - 15 minutes for the simple distance should be one there already times into account. At least there is nearby a mini market and 2 restaurants. The lobby makes a tidy impression. The service at the reception leaves however to be desired and the foreign languages skills of the staff keep on English in limits-as it is without interpreters very difficult its wishes understood. The furniture the room is ok, however the leisure activity options at the hotel were a disaster-who a room to ... the street has, can also right there, sleep is not really to think. A appropriate room service is unfortunately not given. During the 5 days stay and 3 nights were at any time enough towels available ( thus always beautifully to efficient to the front desk.), missing toilettenwartung and poor rinsed/ clean glasses are now times no signboard for a four-star hotel. The drain the breakfast was badly organized-a waitress for 60 people - there, you should have a bit of time, if you have a coffee want to have, same goes for the eierservice, apart from that corresponds the breakfast the standard. read hotel review
  • Gastronomy
    4.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    3.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    2.0
  • Room
    3.3
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    3.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
Close
Read all hotel reviews

Information about Hotel Sonesta Cusco

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is strategically located near important places like Qoricancha, the Temple of the Sun, and the traditional main square Plaza de Armas. It is a 10-minute cab ride to the airport and 5-minute walk to the railroad station to Puno.
  • The establishment was renovated in 2009. Guests can reach the upper floors by lift. Services such as a cloakroom, a safe and currency exchange facilities make for a comfortable stay. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a dining area, a breakfast room, a café and a bar. Additional services include medical assistance, room service and a laundry. A conference area with a conference room and a business centre is available.
  • All accommodation units feature air conditioning, central heating and a bathroom. A balcony or terrace is also included as standard. Each accommodation unit features a double bed or a king-size bed. Among the amenities are a safe and a minibar. Other features include internet access, a telephone and a TV. Wheelchair-accessible rooms are bookable. In the bathrooms, guests will find a shower, a bath and a hairdryer.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner and B & B. Staff are also happy to prepare special dietary cuisine. Special deals can be enjoyed at the establishment.
  • All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Phone
  • Minibar
  • Safe
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Breakfast
  • Restaurant
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Hiking

Other hotel information

  • 24 hour reception
  • 24 hour security
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Laundry service