# 7 of 72 hotels in Albena

Hotel Gergana Beach(4 stars)

Albena, 9620 Bulgarien View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    4.4
  • Service
    4.8
  • Location
    4.6
  • Gastronomy
    4.7
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    43
  • very good
    18
  • acceptable
    14
  • poor
    3
  • terrible
    3
Read all hotel reviews

The most helpful positive review

4.569444444444445

We felt good and would gladly again in Gergana vacation make. After all negative reviews we had serious doubts, but we had a very nice vacation. Price-Achievement fits in any case. Everybody speaks German and were friendly. The room was bit small but it was more than enough. There was little space for storage space in the bathroom however therefor we had a great sea view. Every day were the beds and when required the room cleaned. Also with the food we we …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.9916666666666667

The hotel itself is well equipped. At first glance the rooms are very nice and comfortable. The next day, however, after the S. Room cleaning was gram, I had to say, that only new towels and the ashtray and trash emptied was. The sand, the my son and I had dragged from the beach with clean, was still on the same and I could watch the entire week. What this hotel is under all-inclusive understand, is totally incomprehensible. Any alcoholic beverages had on …  read hotel review

read more Acceptable, Poor, Terrible reviews
Kirsty
3 stars not 4
  • Hotel not recommended
  • Families
  • Beach holiday
  • September 2014
i have travelled all over bulgaria for the past decade and this hotel is certainly not one of the best, hotel is very clean and staff on the whole are very helpful and friendly but we travelled with our grandma who is 79 and to leave the hotel the walk is 30 mins to the town so you need to be aware that you will need a taxi if mobility is a problem. hotel food was our biggest complaint although food in bulgaria is generally not to my liking there are other hotels in albana where food is of a ... better quality and variety. i personally will not be staying in gergana again but i cant say i had a bad holiday just little things that could be improved would have made the holiday more enjoyable read hotel review
  • Room
    3.8
    Size of the room
    1.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    3.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    1.0
  • Gastronomy
    2.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    3.0
Close
Sofia
Nice place, perfect location
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
Excellent location, the best in Bulgaria. Everything is on the beach with perfect views. Rooms are clean but very much depending on the chambermaid willingness to do her job properly. Parts of the hotel need a bit of repair. Food is excellent, big variety and very tasty all the time. read hotel review
  • Gastronomy
    6.0

    Food is tasty and with ggod variety.

  • Sport & Leisure
    5.0

    Animation team is all the time great. However there was one turkish guy in 2012 who was a real professional. He made the best evening shows and has created the best animation team.

  • Service
    5.0

    Service at the reception is perfect. Chambermaid's service needs to be checked more often by the management.

  • Hotel
    5.0

    Excellent location, the best in Bulgaria. Everything is on the beach with perfect views. Rooms are clean but very much depending on the chambermaid willingness to do her job properly. Parts of the hotel need a bit of repair. Food is excellent, big variety and very tasty all the time.

  • Room
    5.0

    Size if perfect. Some parts of the room need repair. But nothing is better than the sea view from the terrace.

  • Location
    6.0

    Best location! Everything is on the beach.

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TINA
Value for money in pretty resort
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
Good quality hotel in a pleasant, clean, green resort. The hotel is at the far end of the resort next to the Baltata forest but there is a regular tourist road train around the resort. We booked B&B (most guests all-inclusive) in order to sample local restaurants but few were open at the end of Sept. We therefore mostly used the hotel's evening buffet which was excellent value, including local drinks (only 16 leva, about 7 GBP).The only minor issues: the shower screen leaked; the packed breakfast was small and poor (compared to other meals); and loud music started ... at 10.00a.m. near the pool. read hotel review
  • Location
    5.0
    Distance to the beach
    6.0
    Restaurants & bars in the area
    4.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
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Geoff
The Gargana hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
enjoyed my stay in the gargana hotel, i would of liked more english programes to watch ,i will come back again to see every one because i enjoyed the company, and met alot of good people here they was friendly atmosthere, just like to say me and my wife realy enjoyed the entertainment. read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Marius
A big dissapointment, wouldn't recommend
  • Hotel not recommended
  • Families
  • Beach holiday
  • August 2014
I would not recommend this hotel to anyone. The rooms are small, the food is terrible and it is quite expensive for what they offer. The sea was full of algea and other stuff, no one was cleaning it. We paid for a sea view room and we got a room with a big three in front. It took a lot of convincing the people at the reception to finally change it. read hotel review
  • Hotel
    1.7
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Family friendliness
    2.0
  • Sport & Leisure
    2.0
    Quality of the beach
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    2.0
  • Service
    2.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    2.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
  • Gastronomy
    2.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Room
    1.5
    Size of the room
    1.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
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Read all hotel reviews

Information about Hotel Gergana Beach

Hotel Information

Hotel description

Hotel description

Hotel News

04/03/2008:

Complex “Gergana” ,situated exactly on the coast line, consist former hotels “Mura”, “ Slavuna” , “Gergana”, “Gergana” hotel is in to the national reserve “Balata” –unique area for your pleasant healthy holiday. Hotels work on the All Inclusive plus formula, difference is that in All Inclusive plus includes 2 sun beds and 1 umbrella on the beach area or on the pool free of charge. The Complex has two restaurants, indoor and outdoor swimming pool with water attraction and a special area for children.

Amenities

Hotel amenities

  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Horse riding

Spa offers

  • Spa centre
  • Special massages

Other hotel information

  • 24 hour reception
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service