# 8 of 72 hotels in Albena

Hotel Gergana Beach(4 stars)

Albena, 9620 Bulgarien View on map
Average rating
Recommended
Trend

At a glance

  • Large bathroom (1)
    "Large bathroom" found in 1 review
    • " I can only recommend the hotel. There was nothing which I would criticize must. There are small room with very small bathroom, we had large room with a large bathroom . The food is very good, the beach is great, with enough sunbeds and sun screens. " 
      6
      September 2012
  • The food is very good (1)
    "The food is very good" found in 1 review
    • " I can only recommend the hotel. There was nothing which I would criticize must. There are small room with very small bathroom, we had large room with a large bathroom. The food is very good , the beach is great, with enough sunbeds and sun screens. " 
      6
      September 2012
  • Enough sunbeds (1)
    "Enough sunbeds" found in 1 review
    • " ... the hotel. There was nothing which I would criticize must. There are small room with very small bathroom, we had large room with a large bathroom. The food is very good, the beach is great, with enough sunbeds and sun screens. " 
      6
      September 2012
  • Small room (1)
    "Small room" found in 1 review
    • " I can only recommend the hotel. There was nothing which I would criticize must. There are small room with very small bathroom, we had large room with a large bathroom. The food is very good, the ... " 
      6
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    4.5
  • Service
    4.8
  • Location
    4.7
  • Gastronomy
    4.6
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    44
  • very good
    21
  • acceptable
    12
  • poor
    3
  • terrible
    3
Read all hotel reviews

The most helpful positive review

4.569444444444445

We felt good and would gladly again in Gergana vacation make. After all negative reviews we had serious doubts, but we had a very nice vacation. Price-Achievement fits in any case. Everybody speaks German and were friendly. The room was bit small but it was more than enough. There was little space for storage space in the bathroom however therefor we had a great sea view. Every day were the beds and when required the room cleaned. Also with the food we we …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.9916666666666667

The hotel itself is well equipped. At first glance the rooms are very nice and comfortable. The next day, however, after the S. Room cleaning was gram, I had to say, that only new towels and the ashtray and trash emptied was. The sand, the my son and I had dragged from the beach with clean, was still on the same and I could watch the entire week. What this hotel is under all-inclusive understand, is totally incomprehensible. Any alcoholic beverages had on …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " I can only recommend the hotel. There was nothing which I would criticize must. There are small room with very small bathroom, we had large room with a large bathroom. The food is very good, the beach is great, with enough sunbeds and sun screens. "  read hotel review
        6
        September 2012
  • Sport
    Pros
    • Pool (1)
      Comments related to "Sport" found in 1 review
      • " ... the hotel. There was nothing which I would criticize must. There are small room with very small bathroom, we had large room with a large bathroom. The food is very good, the beach is great, with enough sunbeds and sun screens. "  read hotel review
        6
        September 2012
  • Room
    Pros
    • Bathroom (1)
      Comments related to "Room" found in 1 review
      • " I can only recommend the hotel. There was nothing which I would criticize must. There are small room with very small bathroom, we had large room with a large bathroom. The food is very good, the beach is great, with enough sunbeds and sun screens. "  read hotel review
        6
        September 2012
    Cons
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " I can only recommend the hotel. There was nothing which I would criticize must. There are small room with very small bathroom, we had large room with a large bathroom. The food is very good, the ... "  read hotel review
        6
        September 2012
    • Bathroom (1)
      Comments related to "Room" found in 1 review
      • " I can only recommend the hotel. There was nothing which I would criticize must. There are small room with very small bathroom, we had large room with a large bathroom. The food is very good, the beach is great, with ... "  read hotel review
        6
        September 2012
Marius
A big dissapointment, wouldn't recommend
  • Hotel not recommended
  • Families
  • Beach holiday
  • August 2014
I would not recommend this hotel to anyone. The rooms are small, the food is terrible and it is quite expensive for what they offer. The sea was full of algea and other stuff, no one was cleaning it. We paid for a sea view room and we got a room with a big three in front. It took a lot of convincing the people at the reception to finally change it. read hotel review
  • Hotel
    1.7
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Family friendliness
    2.0
  • Sport & Leisure
    2.0
    Quality of the beach
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    2.0
  • Service
    2.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    2.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
  • Gastronomy
    2.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Room
    1.5
    Size of the room
    1.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
Close
Stefan
Thirteen years in Gergana hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
This is our 23rd summer stay in Albena resort - a complimentary 14 day stay - a present from the hotel management for our regular visits. The hotel is a perfect combination of beach and forest - sublime location of the hotel, restaurant next to the beach. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Antoaneta
Hotel Gergana in Albena
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The complete stuff is friendly and helpfull. The varoius and quality of the food and the drinks are very good. The entertainment is ok. We can absolutely recomend this Hotel. We will come again. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    4.8
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Room
    5.0
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Nick
A wonderful stay in Gergana hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The hotel is located right on the beach and features "all inclusive" service as well as animation and other services. Hotel is very clean, excellent cuisine and lots of fun for children. read hotel review
  • Hotel
    6.0

    The hotel is located right on the beach and features "all inclusive" service as well as animation and other services. Hotel is very clean, excellent cuisine and lots of fun for children.

  • Service
    6.0

    All staff are friendly, proffesional and meet guest' expectations.

  • Room
    6.0

    Apartment is fully air-conditioned, very large, clean and equipped with everything which a guest may expect on a summer vacation.

  • Location
    6.0

    Distance to beach is "zero" as the hotel is right on the beach. It is also surrounded by natural forest in a national protected area which gives even more comfort for guests.

  • Sport & Leisure
    5.0

    Good entertaintment with the animation team, especially for kids. Swimming pool and sport activities were OK.

  • Gastronomy
    6.0

    Excellent cuisine, big variety of food.

Close
Svetlana
The animation team in hotel Gergana
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Everything was amazing! The hotel, the beach, the meals....everything!! But among all- the animation team in hotel Mura, Slavuna and Gergana was the main reason for me and my family to enjoy our holiday this much! These wonderful young people are the best animators I have ever seen! They were always so friendly and helpful! What best speaks for itself is the fact that we became friends and at the end of my holiday we exchanged contacts and I really hope to keep in touch with all of them! Best of the best team! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Read all hotel reviews

Information about Hotel Gergana Beach

Hotel Information

Information from the hotel

Information from the hotel *

  • A lobby and a reception are available to guests. The establishment features various services and facilities for a comfortable and relaxing stay, including wireless internet access, a restaurant, a café, a bar, a babysitting service and a childcare service. Shopping facilities are available. Children can have fun playing in the garden. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.
  • All accommodation units feature air conditioning and a bathroom. Guests will also find a balcony in most accommodation units. Many of the rooms also offer a sea view, adding to the ambience. Cots are available for children. A safe and a minibar also feature. Most rooms are equipped with a telephone, a TV and a radio. In the bathrooms, guests will find a shower and a hairdryer.
  • The establishment offers an outdoor pool and a children's pool. Sun loungers and parasols offer the ideal way to unwind. A hot tub (for a fee) provides an opportunity for relaxation. The poolside bar serves a selection of refreshing drinks. The establishment offers outdoor sports options, including cycling/mountain biking, tennis, bocce, volleyball, crazy golf and horse riding. For those who enjoy watersports, water skiing is available. Water skiing and jet skiing are organised by third-party operators. The establishment also offers sports enthusiasts a wide range of indoor activities, such as a gym, table tennis, darts, bowling and gymnastics. Spa options offered include. For additional fees, guests can enjoy numerous other facilities and services, such as a spa, a sauna and a steam bath. Entertainment options and leisure facilities include live music and a kids' club.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, half board and All-inclusive. The establishment additionally offers snacks. Guests can enjoy the show cooking, during which the chefs create delicious specialities. Alcohol-free drinks and alcoholic drinks are available.
  • All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Hotel News

04/03/2008:

Complex “Gergana” ,situated exactly on the coast line, consist former hotels “Mura”, “ Slavuna” , “Gergana”, “Gergana” hotel is in to the national reserve “Balata” –unique area for your pleasant healthy holiday. Hotels work on the All Inclusive plus formula, difference is that in All Inclusive plus includes 2 sun beds and 1 umbrella on the beach area or on the pool free of charge. The Complex has two restaurants, indoor and outdoor swimming pool with water attraction and a special area for children.

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Special massages

Other hotel information

  • City hotel
  • 24 hour reception
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service