# 18 of 341 hotels in Playa Del Carmen / Playacar

Hotel Las Palapas(3.5 stars)

Av. 34 Norte Con 5a Av. 77710 Playa del Carmen View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    5.4
  • Location
    5.8
  • Gastronomy
    5.1
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    28
  • very good
    3
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Regina
Romantic beach hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Beautiful hotel with romantic Cabanas under palm trees very close to the beach. Very family-friendly, good breakfast. Much nicer than the new large hotel locaiton. read hotel review
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Leisebach
Nicest hotel in play del Hotel Carmen.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We felt extremely comfortable. Only toaster in the breakfast it would some more support. The folks at the hotel were extremely hospitable. Many thanks read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Sabine
Super facility - but the dinner.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We had a 'private' bungalow in the amount of the beach bar. There were only a few meters to the sea. The rooms were cleaned every day very tidy. Wi-fi was throughout the hotel area and at the beach very well received. The einzelbugis are really great they are only with a thatched roof set up and inside you can see far up in the spitz to cover. We know from the Maldives. read hotel review
  • Service
    5.0

    Very friendly from the front desk to the bartender. Room cleaning was always top.

  • Hotel
    6.0

    We had a 'private' bungalow in the amount of the beach bar. There were only a few meters to the sea. The rooms were cleaned every day very tidy. Wi-fi was throughout the hotel area and at the beach very well received. The einzelbugis are really great they are only with a thatched roof set up and inside you can see far up in the spitz to cover. We know from the Maldives.

  • Gastronomy
    3.0

    Here there was unfortunately a small drawback. The breakfast was really very good and the selection was also very good and easily manageable. Only with the dinner, there was something to complain about: On so: buffet On monday: dinner The di: menu The mile: the same menu as in the mo The do: the same menu as the di At the sa: buffet We were then a week in the hotel afterwards catalunya royal and there (although this is a huge hotel is) the meal tasted to us better. You could instead of the dinner for lunch as you can from the menu card (and in the evening one goes on the 5th Avenue) the lunch was very good!

  • Room
    6.0

    As already described, the whole area directly on the sea, it stretches from the 5th Avenue to the sea. But you should already at the check in a bungalow in the front (beach) to the there are also some rooms further back and you about 5-8 minutes to the sea - it is but closer to the breakfast/ abendrest.

  • Location
    6.0

    Las palapas is directly at the beginning of the 5th Avenue (the shopping street in Playa del Carmen) here there are plenty of shopping or restaurants or offices for tours. Public access: super simple - you are in the main street the ' colektivo' (collecting taxis) remain is possible you say its aim and objective angerkommen one pays about£ 2 Euro no matter how long the drive took.

  • Sport & Leisure
    5.0

    Pool was cleaned every day. Pool chairs were available. Animation finds no.

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Barbara
Great location in Playa del Carmen, very close to nature.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Very beautiful plant with maintained garden, no luxury, rather typical for the country. read hotel review
  • Hotel
    4.0

    Very beautiful plant with maintained garden, no luxury, rather typical for the country.

  • Gastronomy
    5.0

    We were both with the breakfast buffet, as well as with the dinner very content. The breakfast buffet had a huge selection with a omelettstation, although partly typical for the country, but i also think that this good sunday In the evening there was either buffet or served menus - it was really very tasty. The theme evenings were additionally musical plays. The beverage prices are for european standards were cheap.

  • Location
    6.0

    The location is really great. Directly at the end of the 5th Avenue, thus an ideal starting point for shopping and restaurant and bar visits. Directly on the beautiful beach and quiet in spite of everything. To the airport Cancun it was about 50 minutes.

  • Service
    4.0

    The service, we have very different use. In the restaurant were all waiters and chefs very friendly, courteous and for mexican standards efficient. You are right at the beginning of our room number and the waiters were always to small joke. Also the waiters at the beach bar were very attentive and friendly. At the reception we have the situation in perception. The receptionists were all day only with complaints confronted and rather badly handled. There were no solutions, but only stroppy answers. The deposit was only rückgebucht, after we pointed out. The cleaning staff was very unobtrusive and discreet, the bag boys were extremely slow and expect a tip. The ausflugsberater took a lot of time for us and was very friendly, although we didn't booked.

  • Sport & Leisure
    4.0

    For bathing in the pool was unfortunately too cold, as the whole area in the shady is, this may in the high summer great, with our rather murky weather that was not so good. Otherwise there was a pool table and a community television, because the room no tv is possible. At the beach there was a watersports point, due to the rainy weather had these but mostly closed. The gym was very small and rather dingy, if you really a must, it is still the possibility. There is no entertainment, but you could excursions directly in the hotel book.

  • Room
    5.0

    We had a deluxe garden view rooms (111), this was very big and should been recently remodeled. Set with a palapa-roof - here it must be mentioned, that this already very close to the natural lives. In our roof had lizards and birds used, they have us in the early loudly woke us up. Also everything possible kleintier lives in this roof, thus were of course Motten, mites, spiders, beetles etc. in our room. If you just look, then everything moves on sheet and co. prettily the room was however in any case. Therefore, that the room didn't really seal can, since it ' belüftungsschlitze' has, and with 20 degrees quite cool. One day we also had no hot water. The hair dryer was only after a complaint refilled. The balcony was a dream, with roof (was good with us, as there has been lots of rain) and 2 hammocks and a seating area.

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Denise
Beautiful hotel - gladly again.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
We enjoyed our time at las palapas and the benefits of hammocks, on each balcony/each terrace are installed, to appreciate. A section of the hotel during our stay was renovated, which did not disturb us however, since this well insulated was - the other area of the hotel will follow, which is positive. Also the proximity to a beach club and therefore also in the room music was no negative interference, since this day was turned off. The staff was very friendly and the choice of the food adequate. A half board is not necessary, since many nightlife around the ... hotel are available. The pool area and the beach chairs on the beach were in a good condition. read hotel review
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
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Nadine
A quiet spot in the middle of Playa del Carmen
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
- small two-story houses, located in the super well-kept garden area. - located right by the sea with it's own beach section, beach chairs and screen free of charge, There are bath-towels at the check-in - rooms were cleaned every day, everything clean and tidy. - we had booked half board. Breakfast was super tasty of everything as, dinner was not used by us. Other guests were very satisfied. Mostly german and swiss guests. Average age from young couples to retirees everything was there - from the hotel to the 5. avenue around 5 minutes away on foot and one ... is in the middle of action. From the hustle and bustle you get but nothing in the hotel read hotel review
  • Gastronomy
    5.0

    Buffet breakfast adequate, everything you need, fresh fruit, jams, different kinds of bread, eggs, yogurt, cereal, sausage, cheese, croissants, bacon... Everything as Dinner we had always outside. Pool bar with daily happy hour, restaurant for lunch...

  • Service
    6.0

    Staff was always friendly and helpful, speak well spanish and english, french partly, german only few. Rooms are always super clean, We didn't have any complaints.

  • Sport & Leisure
    6.0

    Small pool with beach chairs and umbrellas, Beach, super clean, enough pool chairs (free) Shower and toilet in the proximity No flying dealers, Security on the beach...

  • Room
    5.0

    We had a double room with gardenview. 2 great beds, shower, toilet, desk, safe, On the terrace/balcony 2 hammocks, 2 chairs and a table No tv, no telephone (amazing calm) Partly in need of renovation

  • Hotel
    5.0

    - small two-story houses, located in the super well-kept garden area. - located right by the sea with it's own beach section, beach chairs and screen free of charge, There are bath-towels at the check-in - rooms were cleaned every day, everything clean and tidy. - we had booked half board. Breakfast was super tasty of everything as, dinner was not used by us. Other guests were very satisfied. Mostly german and swiss guests. Average age from young couples to retirees everything was there - from the hotel to the 5. avenue around 5 minutes away on foot and one is in the middle of action. From the hustle and bustle you get but nothing in the hotel

  • Location
    6.0

    Distance to the airport about 45 minutes Shopping, restaurants, bars etc. In 5 minuten erreichbach (as i said right nearby the 5. avenue 9 Excursions were offered by the different tour operators from the hotel offered, we highly recommend but on own fist to pull. Is much cheaper and not as a mass processing. Taxi and bus right nearby

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Frank
Green oasis in Playa del Carmen
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
Green oasis in the heart of Playa del Carmen. Not brand new anymore but incredibly nicely laid out. Very nice green belt area and fantastic access to the beach. Beach under palm trees with complimentary palapas (hut umbrellas) and beach chairs. Very friendly service in the hotel and on the beach. Unfortunately surrounded by modern, loud, american oriented hotels. Would go back anytime. read hotel review
  • Gastronomy
    5.0

    Very rich but not changing breakfast buffet.

  • Sport & Leisure
    5.0

    Sports facilities at the beach. Pool, beach chairs, umbrellas, showers in good condition.

  • Room
    4.0

    Rooms and facilities were fine. Bathrooms are ok but past its best. Renovation would not hurt.

  • Service
    5.0

    Very friendly and helpful. English and partially german. Clean. Lack were repaired immediately.

  • Hotel
    5.0

    Green oasis in the heart of Playa del Carmen. Not brand new anymore but incredibly nicely laid out. Very nice green belt area and fantastic access to the beach. Beach under palm trees with complimentary palapas (hut umbrellas) and beach chairs. Very friendly service in the hotel and on the beach. Unfortunately surrounded by modern, loud, american oriented hotels. Would go back anytime.

  • Location
    5.0

    Directly on the palm-tree beach and the lively Avenida 5. Very good location.

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Irene
Great stay, really recommendable!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
A relaxing overall very nice stay. Evaluation of the pool area is not, as didn't use it. Direct beach location, ideal for kids. Ideal location for excursions, water sports and diving, diving center directly at the beach. Rooms basic but with charm. No large concrete hotel with hundreds of rooms. Who rest and relaxation in the hammock may, the is in good hands here. Beautiful garden with lots of birds and animals. Enjoyed everything very much. read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Sebastian
Nice hotel, great location, great complex
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2013
A nice hotel with a great garden area. The beach istebenfalls beautiful. The pool is in my view, unnecessary, we have overnight stay with breakfast booked, what we also do it again would, as in the adjacent Avenida 5 plenty of restaurants are. In spite of the direct location on the Avenida you didn't notice anything of the trouble with. Breakfast in the hotel is good, we ate a dinner (caribbean buffet) which we found quite boring what the dishes wise found. We would come again. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    2.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Axel
A maintained clean jungle to be comfortable
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2013
A landscaped extremely neat jungle with small nice Cabanas for the guests. The complex is right next to very clean beach with attached external diving station. In the entgegengsetzten direction you reached after rd. 200 meters the lively area of Playa del Carmen. The pool is already a bit dated and is suitable for its relatively small size definitely not for swimming. The staff (at the front desk german) is in all areas very friendly and helpful. The rooms are very auberm with air-conditioning, safe and a functional bathroom. read hotel review
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    3.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    4.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Read all hotel reviews

Information about Hotel Las Palapas

Hotel Information

hotel.de

hotel.de *

  SIMPLY PARADISE Welcome to Hotel Las Palapas, strategically located in Playa del Carmen on 5th Avenue, next to Mamita’s Beach Club, and directly on a magnificent beach of white sand, turquoise sea and soft breeze among the palm trees. In Hotel Las Palapas we are committed to providing a unique and unrepeatable ambiance so during your vacation you can really relax and enjoy the Mexican Caribbean as never before. Enjoy the best beach in Playa del Carmen; sunbathe on the soft sand, unique to this beach, enjoying the crystalline waters and the perfect weather. Take some time to be in contact with nature and the exuberant vegetation in the ecological section of the hotel; fully 75% of the land is untouched and remains in its natural state. Or simply head for the garden area and enjoy our tropical gardens while resting in a hammock, being refreshed by the breeze from the Mexican Caribbean. The services and facilities that Hotel Las Palapas offers you and the Mexican and cosmopolitan ambiance of 5th Avenue will make of your stay in Playa del Carmen a vacation to remember.  ***** Mamita´s Beach Club in Playa del Carmen organizes different events during the year. These events are recognized in the world of Techno Music. Since the location of the Festival is next to our hotel we expect to hear the music in our resort and at certain hours of the day, which may cause disturbances, please consider these events when planning your vacation (Specially at the end of December and January when the music and concerts are during the day and night)***** Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Garden
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Lounge
  • Additional childrens' bed
  • Fan
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Fire alarm
  • Shower

Gastronomy

  • Welcome cocktail
  • Restaurant
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Tanning booth

Other hotel information

  • Airport hotel
  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Laundry service