# 12 of 307 hotels in Playa Del Carmen / Playacar

Hotel Las Palapas(3.5 stars)

Av. 34 Norte Con 5a Av. 77710 Playa del Carmen View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    5.4
  • Location
    5.7
  • Gastronomy
    5.1
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    41
  • very good
    8
  • acceptable
    0
  • poor
    1
  • terrible
    0
Read all hotel reviews
Leisebach
Nicest hotel in play del Hotel Carmen.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We felt extremely comfortable. Only toaster in the breakfast it would some more support. The folks at the hotel were extremely hospitable. Many thanks read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Regina
Romantic beach hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Beautiful hotel with romantic Cabanas under palm trees very close to the beach. Very family-friendly, good breakfast. Much nicer than the new large hotel locaiton. read hotel review
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Barbara
Great location in Playa del Carmen, very close to nature.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Very beautiful plant with maintained garden, no luxury, rather typical for the country. read hotel review
  • Hotel
    4.0

    Very beautiful plant with maintained garden, no luxury, rather typical for the country.

  • Gastronomy
    5.0

    We were both with the breakfast buffet, as well as with the dinner very content. The breakfast buffet had a huge selection with a omelettstation, although partly typical for the country, but i also think that this good sunday In the evening there was either buffet or served menus - it was really very tasty. The theme evenings were additionally musical plays. The beverage prices are for european standards were cheap.

  • Location
    6.0

    The location is really great. Directly at the end of the 5th Avenue, thus an ideal starting point for shopping and restaurant and bar visits. Directly on the beautiful beach and quiet in spite of everything. To the airport Cancun it was about 50 minutes.

  • Service
    4.0

    The service, we have very different use. In the restaurant were all waiters and chefs very friendly, courteous and for mexican standards efficient. You are right at the beginning of our room number and the waiters were always to small joke. Also the waiters at the beach bar were very attentive and friendly. At the reception we have the situation in perception. The receptionists were all day only with complaints confronted and rather badly handled. There were no solutions, but only stroppy answers. The deposit was only rückgebucht, after we pointed out. The cleaning staff was very unobtrusive and discreet, the bag boys were extremely slow and expect a tip. The ausflugsberater took a lot of time for us and was very friendly, although we didn't booked.

  • Sport & Leisure
    4.0

    For bathing in the pool was unfortunately too cold, as the whole area in the shady is, this may in the high summer great, with our rather murky weather that was not so good. Otherwise there was a pool table and a community television, because the room no tv is possible. At the beach there was a watersports point, due to the rainy weather had these but mostly closed. The gym was very small and rather dingy, if you really a must, it is still the possibility. There is no entertainment, but you could excursions directly in the hotel book.

  • Room
    5.0

    We had a deluxe garden view rooms (111), this was very big and should been recently remodeled. Set with a palapa-roof - here it must be mentioned, that this already very close to the natural lives. In our roof had lizards and birds used, they have us in the early loudly woke us up. Also everything possible kleintier lives in this roof, thus were of course Motten, mites, spiders, beetles etc. in our room. If you just look, then everything moves on sheet and co. prettily the room was however in any case. Therefore, that the room didn't really seal can, since it ' belüftungsschlitze' has, and with 20 degrees quite cool. One day we also had no hot water. The hair dryer was only after a complaint refilled. The balcony was a dream, with roof (was good with us, as there has been lots of rain) and 2 hammocks and a seating area.

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Sabine
Super facility - but the dinner.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We had a 'private' bungalow in the amount of the beach bar. There were only a few meters to the sea. The rooms were cleaned every day very tidy. Wi-fi was throughout the hotel area and at the beach very well received. The einzelbugis are really great they are only with a thatched roof set up and inside you can see far up in the spitz to cover. We know from the Maldives. read hotel review
  • Service
    5.0

    Very friendly from the front desk to the bartender. Room cleaning was always top.

  • Hotel
    6.0

    We had a 'private' bungalow in the amount of the beach bar. There were only a few meters to the sea. The rooms were cleaned every day very tidy. Wi-fi was throughout the hotel area and at the beach very well received. The einzelbugis are really great they are only with a thatched roof set up and inside you can see far up in the spitz to cover. We know from the Maldives.

  • Gastronomy
    3.0

    Here there was unfortunately a small drawback. The breakfast was really very good and the selection was also very good and easily manageable. Only with the dinner, there was something to complain about: On so: buffet On monday: dinner The di: menu The mile: the same menu as in the mo The do: the same menu as the di At the sa: buffet We were then a week in the hotel afterwards catalunya royal and there (although this is a huge hotel is) the meal tasted to us better. You could instead of the dinner for lunch as you can from the menu card (and in the evening one goes on the 5th Avenue) the lunch was very good!

  • Room
    6.0

    As already described, the whole area directly on the sea, it stretches from the 5th Avenue to the sea. But you should already at the check in a bungalow in the front (beach) to the there are also some rooms further back and you about 5-8 minutes to the sea - it is but closer to the breakfast/ abendrest.

  • Location
    6.0

    Las palapas is directly at the beginning of the 5th Avenue (the shopping street in Playa del Carmen) here there are plenty of shopping or restaurants or offices for tours. Public access: super simple - you are in the main street the ' colektivo' (collecting taxis) remain is possible you say its aim and objective angerkommen one pays about£ 2 Euro no matter how long the drive took.

  • Sport & Leisure
    5.0

    Pool was cleaned every day. Pool chairs were available. Animation finds no.

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Denise
Beautiful hotel - gladly again.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
We enjoyed our time at las palapas and the benefits of hammocks, on each balcony/each terrace are installed, to appreciate. A section of the hotel during our stay was renovated, which did not disturb us however, since this well insulated was - the other area of the hotel will follow, which is positive. Also the proximity to a beach club and therefore also in the room music was no negative interference, since this day was turned off. The staff was very friendly and the choice of the food adequate. A half board is not necessary, since many nightlife around the ... hotel are available. The pool area and the beach chairs on the beach were in a good condition. read hotel review
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
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Read all hotel reviews

Information about Hotel Las Palapas

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel is surrounded by tropical gardens, direct on a fine sandy beach. Cancún is around 60 km away. The resort centre can be reached by using public transport and lies just 1 km away. Playa del Carmen is around a 20 minute walk away along a beautiful sandy beach. Here guests will find a wide array of restaurants, bars, shopping and entertainment facilities. Travel connections to Conzumel are available.
  • Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a breakfast room, a café and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. A garden is among the features contributing to a pleasant stay. Additional features of the establishment include a TV room and a library. Parking facilities available to guests include a garage and a car park. Additional services include a babysitting service and a laundry.
  • All accommodation units feature air conditioning, a fan and a bathroom. Most rooms also feature a balcony or terrace. Many of the rooms also offer a sea view, adding to the ambience. Each accommodation unit features a double bed, a queen-size bed or a king-size bed. A safe and a minibar also feature. All accommodation units offer a telephone and wireless internet access. In the bathrooms, guests will find a shower and a hairdryer.
  • The swimming pool is ideal for a refreshing dip. The sun loungers and parasols on the sun terrace offer a great place to unwind. A hot tub provides an opportunity for relaxation. Those wishing to enjoy sports whilst on holiday can have fun on-site with golf. Guests of the establishment can enjoy themselves with watersports such as sailing, kayaking, snorkelling and diving. The establishment offers numerous indoor sporting opportunities, with activities such as a gym, table tennis and pool/billiards, as well as yoga for a fee. Live music and a disco complete the range of options available.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner and half board.
  • The following credit cards are accepted in the establishment: American Express, VISA and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Air conditioning
  • Free parking

Room amenities

  • Additional childrens' bed
  • Computer connection
  • Safe
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Dry cleaning