# 77 of 326 hotels in San Antonio

Menger Hotel(3.5 stars)

204 Alamo Plaza 78205 San Antonio Texas View on map
Average rating

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview


Rating by categories

  • Hotel in general
  • Room
  • Service
  • Location
  • Gastronomy
  • Sport & Leisure

Rating breakdown

  • excellent
  • very good
  • acceptable
  • poor
  • terrible
Read all hotel reviews
Nightmare at the Menger, and not in a good way
  • Hotel not recommended
  • Couples
  • City break
  • August 2015
Historic Hotel since 1859; Owners allowing it to be run down read hotel review
  • Room

    The Mengar has gone to the Dogs and has been run into the ground, the management is horrid and should be replaced with properly trained personnel who care. The Owners should be ashamed of themselves for letting this historical building be downgraded to the extreme state it is currently in. The Mengar use to be a 4-5 Star Hotel that catered to the upper echelon of society, now it is just a rundown ruin with crappy management.

  • Hotel

    Historic Hotel since 1859; Owners allowing it to be run down

  • Location

    a block off San Antonio Riverwalk

  • Service

    On 8-9-2015 booked room at the Menger. Arrived and had to work our way through the construction areas we were not told about when booking the room. Upon arriving we unpacked and noticed we did not have any wash clothes, so we called the front desk and asked for some to be sent up. Strike one on the Mengar Management, the manager on duty was “D.”. Went to the River Walk to have a quick snack and tour a little and came back to the Mengar to have a few drinks in the bar and swim. The chair in the bar almost broke under me, the front leg gave way. I am not overly heavy, 190 at 5’10”; it was just an unmaintained item in the bar. Strike Two on the Mengar Management, the manager on duty was “D.”. While trying to get to the pool we found locked pool gates without any signage directing us on how to get to the pool and upon arriving at the pool there was no towels at the pool side. Add another trip to the front desk to get some towels and/or to get them to do their jobs. We finally get back to the room at around 2-3 hours later and still have no wash clothes, call the front desk again and wait 30 minutes to get the washcloths; my wife decides to just wash with the hand towel. After the 30 minute wait I decide to do the same, while I am in the shower an elderly crippled lady shows up at the door with the washcloths which breaks my wife’s heart as she is obviously suffering and tells my wife sorry as the Hotel is extremely understaffed.

  • Sport & Leisure

    Strike Three on the Mengar Management, the manager on duty was “D.”. I don’t know if she was sent to tug at our heart strings or not, but it just pissed me off and my wife and I had a disagreement on the merits of the Mengar. She has been coming here, it is her favorite Hotel, and I have been coming to it for the last 10 years. I will never go back until I see the owners and management fix their cavalier treatment of the staff and disregard of their clientele.

Read all hotel reviews

Information about Menger Hotel

Hotel Information

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile


Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Iron
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Fire alarm
  • Hair dryer


  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • 24 hour reception
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper