# 5 of 88 hotels in Kandy

Hotel Topaz & Tourmaline(2 stars)

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Hotel Pictures - Hotel Topaz & Tourmaline
Average
Recommended
Trend

At a glance

  • The food was very (7)
    "The food was very" found in 7 reviews
    • " ... floor was just fantastic. Rooms are equipped with air conditioning, tv and safe. The bathroom is tiny, but OK. There is also a pool for swimming but we were broken. Kandy is nice but very tiring. The food was very , very good and there was something of everything! " 
      5
      July 2011
    • " we only stayed one night in this hotel, it has going for it is the amazing view, the food was good , but the rooms had a very gloomy atmosphere, perhaps with a glass door to the balcony fixed, ... " 
      3.7166666666666672
      April 2011
    • " ... friendly and helpful. 1 night menu in the restaurant of the hotel, what is not so great is. The other evening a bar-B-queue was on the below of the hotel nearby terrace and very good. Lots of different food , good quality and very nice atmosphere. The driving directions is a bit difficult and long ... " 
      4.277777777777778
      April 2012
    • " Hotel lies on a mountain with wonderful view. Hotel for the 1 night our Sri Lanka round trip a very good impression made. Room absolutely okay, clean and spacious. The existing food was good and you always found something. " 
      4.75
      March 2012
    • " ... only partially and when they cooled, we had a huge puddle on the floor. The food was not particularly good. Breakfast could be described as good, lunch menu choice was, unfortunately, not very tasty . At the evening buffet because there were different things which tasted good. But the ... " 
      2.430555555555556
      March 2011
    • " ... evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty. The breakfast left in its selection nothing to be desired. After the ... " 
      5.208333333333333
      July 2012
    • " ... exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty . The breakfast left in its selection nothing to be desired. After the dinner spent the rest of ... " 
      5.208333333333333
      July 2012
  • Good hotel (7)
    "Good hotel" found in 7 reviews
    • " Good hotel " 
      4.75
      March 2012
    • " Hotel lies on a mountain with wonderful view. Hotel for the 1 night our Sri Lanka round trip a very good impression made. Room absolutely okay, clean and spacious. The existing food was good and you always found ... " 
      4.75
      March 2012
    • " ... because there were different things which tasted good. But the cleanliness in the dining room to be desired. The pasta plants about three days under our table, the ants happy. The view from the hotel is really great , you have a view. The staff made an effort, are almost all very friendly, but the condition of ... " 
      2.430555555555556
      March 2011
    • " ... and efficient photographed. But what if an accident should happen, we would like to not imagine. Perhaps the hotel should in this case the safety its guests Worry about. The reception in the hotel was very friendly . And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. ... " 
      5.208333333333333
      July 2012
    • " Again a simple hotel on the round trip " 
      4.2
      May 2012
    • " To middle our round trip we arrived in this very beautiful hotel , which on a mountain it was perched throne-like, and from which you can enjoy a magnificent ... " 
      5.625
      April 2012
    • " Quiet hotel in an elevated location " 
      4.819444444444445
      July 2011
  • The staff were very friendly and helpful (6)
    "The staff were very friendly and helpful" found in 6 reviews
    • " We were 2 nights in the hotel Tourmalines. It and loved it. The room was very reasonable and clean. In terms of size completely fine. The staff were very friendly and helpful . 1 night menu in the restaurant of the hotel, what is not so great is. The other evening a ... " 
      4.277777777777778
      April 2012
    • " ... the dining room to be desired. The pasta plants about three days under our table, the ants happy. The view from the hotel is really great, you have a view. The staff made an effort, are almost all very friendly , but the condition of the hotel and the cleanliness we can't recommend it. It's a pity because ... " 
      2.430555555555556
      March 2011
    • " ... view. The furnishing of the rooms is a little poor and the condition was rather in need of renovation. Nevertheless we stayed during the 2 nights during the round trip definitely felt at ease. The employees are very friendly and the offered meals are great. Good selection and tasted very appealing. From us a clear ... " 
      3.6388888888888893
      June 2012
    • " ... an adapter on the shaving plug in the bathroom loaded. Unfortunately there were whilst showering on both evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly . The dinner offered locals and international cuisine in buffet form. The local dishes were very ... " 
      5.208333333333333
      July 2012
    • " ... was small but functional. The pool is located between two hotels inconvenient over stairs. Pool reasonable size, couches erneuerungswürdig. This hotel is outdated and requires renovation. The staff were very nice and attentive , a birthday cake was as a surprise! The lobby was OK, partially with live music only the ... " 
      4.2
      May 2012
    • " A great, clean and comfortable hotel with a magnificent view. Food class and versatile. Staff was very friendly and accommodating. The hotel deserved more stars. " 
      5.666666666666667
      February 2012
  • The bathroom is tiny (3)
    "The bathroom is tiny" found in 3 reviews
    • " ... the top is quite adventurous. The rooms are more than adequate for one night. View from the balcony or on the top floor was just fantastic. Rooms are equipped with air conditioning, tv and safe. The bathroom is tiny , but OK. There is also a pool for swimming but we were broken. Kandy is nice but very ... " 
      5
      July 2011
    • " ... should in this case the safety its guests Worry about. The reception in the hotel was very friendly. And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. The bathroom is very small and offers little places to put things. For two nights is this but OK. Cell phones and ... " 
      5.208333333333333
      July 2012
    • " The hotel was once again a more simple practical house. The rooms were big enough, the balcony available but not nice, kitchenette in the room available, as well as tv, safe unfortunately not. The bathroom was small but functional. The pool is located between two hotels inconvenient over stairs. Pool ... " 
      4.2
      May 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.0
  • Room
    4.0
  • Service
    4.8
  • Location
    3.6
  • Gastronomy
    4.7
  • Sport
    4.2

Rating breakdown

  • Excellent
    8
  • Very Good
    14
  • Acceptable
    12
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

  • " Good hotel "  Read more
    4.75
    March 2012
  • " Hotel lies on a mountain with wonderful view. Hotel for the 1 night our Sri Lanka round trip a very good impression made. Room absolutely okay, clean and spacious. The existing food was good and you always found ... "  Read more
    4.75
    March 2012
  • " ... because there were different things which tasted good. But the cleanliness in the dining room to be desired. The pasta plants about three days under our table, the ants happy. The view from the hotel is really great, you have a view. The staff made an effort, are almost all very friendly, but the condition of ... "  Read more
    2.430555555555556
    March 2011
  • " ... and efficient photographed. But what if an accident should happen, we would like to not imagine. Perhaps the hotel should in this case the safety its guests Worry about. The reception in the hotel was very friendly. And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. ... "  Read more
    5.208333333333333
    July 2012
  • " Again a simple hotel on the round trip "  Read more
    4.2
    May 2012
  • " To middle our round trip we arrived in this very beautiful hotel, which on a mountain it was perched throne-like, and from which you can enjoy a magnificent ... "  Read more
    5.625
    April 2012
  • " Quiet hotel in an elevated location "  Read more
    4.819444444444445
    July 2011
  • " Round trip hotel should be urgently renovated "  Read more
    2.430555555555556
    March 2011
  • " The hotel is outdated, the rooms are small and with a simple and somewhat runtergekommener decor and furnishings. The ... "  Read more
    3.3
    August 2012
  • " Great location, OK for one night "  Read more
    3.9166666666666665
    August 2012
  • " Hotel lies on the top of a mountain, great view you have from up there. Hotel is already a bit outdated, however for one night during our ... "  Read more
    3.9166666666666665
    August 2012
  • " The hotel lies on a hill the hilly Kandy. From there one has with good weather a great view. The furnishing of the rooms is a little poor and the condition was rather in need of ... "  Read more
    3.6388888888888893
    June 2012
  • " A great, clean and comfortable hotel with a magnificent view. Food class and versatile. Staff was very friendly and accommodating. The hotel deserved more ... "  Read more
    5.666666666666667
    February 2012
  • " To middle our round trip we arrived in this very beautiful hotel, which on a mountain it was perched throne-like, and from which you can enjoy a magnificent view on Kandy and the area had. The pool area was in terraces designed and very nice with bar. The ... "  Read more
    5.625
    April 2012
  • " We were 2 nights in the hotel Tourmalines. It and loved it. The room was very reasonable and clean. In terms of size completely fine. The staff were very friendly and helpful. 1 night menu in the restaurant of the hotel, what is not so great is. The other evening a ... "  Read more
    4.277777777777778
    April 2012
  • " ... the dining room to be desired. The pasta plants about three days under our table, the ants happy. The view from the hotel is really great, you have a view. The staff made an effort, are almost all very friendly, but the condition of the hotel and the cleanliness we can't recommend it. It's a pity because ... "  Read more
    2.430555555555556
    March 2011
  • " ... view. The furnishing of the rooms is a little poor and the condition was rather in need of renovation. Nevertheless we stayed during the 2 nights during the round trip definitely felt at ease. The employees are very friendly and the offered meals are great. Good selection and tasted very appealing. From us a clear ... "  Read more
    3.6388888888888893
    June 2012
  • " ... an adapter on the shaving plug in the bathroom loaded. Unfortunately there were whilst showering on both evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very ... "  Read more
    5.208333333333333
    July 2012
  • " ... was small but functional. The pool is located between two hotels inconvenient over stairs. Pool reasonable size, couches erneuerungswürdig. This hotel is outdated and requires renovation. The staff were very nice and attentive, a birthday cake was as a surprise! The lobby was OK, partially with live music only the ... "  Read more
    4.2
    May 2012
  • " A great, clean and comfortable hotel with a magnificent view. Food class and versatile. Staff was very friendly and accommodating. The hotel deserved more stars. "  Read more
    5.666666666666667
    February 2012
  • " The hotel is not safe, bad food, little choice, unfriendly staff in the restaurant. Please note: mold! Especially our bathroom was moldy and the traveling ... "  Read more
    3.4
    September 2011
  • " ... floor was just fantastic. Rooms are equipped with air conditioning, tv and safe. The bathroom is tiny, but OK. There is also a pool for swimming but we were broken. Kandy is nice but very tiring. The food was very, very good and there was something of everything! "  Read more
    5
    July 2011
  • " we only stayed one night in this hotel, it has going for it is the amazing view, the food was good, but the rooms had a very gloomy atmosphere, perhaps with a glass door to the balcony fixed, ... "  Read more
    3.7166666666666672
    April 2011
  • " ... friendly and helpful. 1 night menu in the restaurant of the hotel, what is not so great is. The other evening a bar-B-queue was on the below of the hotel nearby terrace and very good. Lots of different food, good quality and very nice atmosphere. The driving directions is a bit difficult and long ... "  Read more
    4.277777777777778
    April 2012
  • " Hotel lies on a mountain with wonderful view. Hotel for the 1 night our Sri Lanka round trip a very good impression made. Room absolutely okay, clean and spacious. The existing food was good and you always found something. "  Read more
    4.75
    March 2012
  • " ... only partially and when they cooled, we had a huge puddle on the floor. The food was not particularly good. Breakfast could be described as good, lunch menu choice was, unfortunately, not very tasty. At the evening buffet because there were different things which tasted good. But the ... "  Read more
    2.430555555555556
    March 2011
  • " ... evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty. The breakfast left in its selection nothing to be desired. After the ... "  Read more
    5.208333333333333
    July 2012
  • " ... exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty. The breakfast left in its selection nothing to be desired. After the dinner spent the rest of ... "  Read more
    5.208333333333333
    July 2012
  • " The hotel is not safe, bad food, little choice, unfriendly staff in the restaurant. Please note: mold! Especially our bathroom ... "  Read more
    3.4
    September 2011
  • " ... the top is quite adventurous. The rooms are more than adequate for one night. View from the balcony or on the top floor was just fantastic. Rooms are equipped with air conditioning, tv and safe. The bathroom is tiny, but OK. There is also a pool for swimming but we were broken. Kandy is nice but very ... "  Read more
    5
    July 2011
  • " ... should in this case the safety its guests Worry about. The reception in the hotel was very friendly. And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. The bathroom is very small and offers little places to put things. For two nights is this but OK. Cell phones and ... "  Read more
    5.208333333333333
    July 2012
  • " The hotel was once again a more simple practical house. The rooms were big enough, the balcony available but not nice, kitchenette in the room available, as well as tv, safe unfortunately not. The bathroom was small but functional. The pool is located between two hotels inconvenient over stairs. Pool ... "  Read more
    4.2
    May 2012
Hans
Germany
  • Couple
  • Age 70 +
14 Other hotel reviews
4.8
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
As roundtrip hotel the hotel is definitely. It is located on a hilltop and is only about a narrow winding road to reach. Since the rundreisebus to large was, was a hotel-transfer furnished, the worked well, however sometimes waiting time required. The view from the hotel on kandy and the surrounding area is terrific,. The hotel is currently rebuilt, the inside but not noticeable. The restaurant and the service are excellent. It would be a very peaceful hotel, if not evening shouting young russians the atmosphere bothered us at all. … read more
Bettina
Germany
  • Family
  • Age 41-45
12 Other hotel reviews
5.0
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
Very nicely located hotel on the hill above kandy. We were in one of the renovated room on the 3. floor and they are really great, the bathroom is though a bit small, however very nice. Food was also very good and the staff is as everywhere very friendly. The only thing which not at all folded was the safe. It was free, but despite technician he has not worked and so it was almost all of our group. … read more
Gudrun
Germany
  • Couple
  • Age 51-55
9 Other hotel reviews
4.0
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
Just for one night ok. Very remote, room not very sound proof. The wide view is very nice, only directly under our bedraggled balcony a yard with more herumstehendem scrap metal as charm. But that didn't bother us. We musstet on the round trip eh always very early and were only for sleeping there. Dinner with an extensive buffet was very good. … read more
Gertraude
Austria
  • Couple
  • Age 66-70
29 Other hotel reviews
4.1
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
Great location with a view of kandy, however during our stay extensive renovation in progress. Our floor was already finished, great design of inefficient craftsmen. Light switches you had to up to 10'. Activities before the light-and had switched it off. Assembling shower wrong, no rails for towels. May is still everything okay brought, then thoroughly recommended. … read more
Martina
Germany
  • Couple
  • Age 31-35
27 Other hotel reviews
3.3
Rated:  
  • 1 to 3 days
  • Other
  • Hotel not recommended
The route to the hotel decorated because of the narrow and winding street rather difficult. At the hotel arrived the view than first on the worn down facade and the ugly air-conditioning devices outside balconies. The hotel lobby and the front desk are actually really beautiful. During our short stay (two nights) was in the floor about us a large construction site, the construction noises of course was in the late afternoon on arrival to hear clearly. The dusty course on the way to our room was with a bauvorhang sealed, but much has it not. The dinner found one … read more
Read all hotel reviews

Information about Hotel Topaz & Tourmaline

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Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre

Other hotel information

  • 24 hour reception
  • Airport transfer
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Laundry service
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