# 2 of 127 hotels in Kandy

Hotel Topaz & Tourmaline(2 stars)

Antedate Kandy View on map
Average rating
Recommended
Trend

At a glance

  • Great location (2)
    "Great location" found in 2 reviews
    • " Great location , OK for one night " 
      3.9142857142857146
      August 2012
    • " Hotel lies on the top of a mountain, great view you have from up there. Hotel is already a bit outdated, however for one night during our ... " 
      3.9142857142857146
      August 2012
  • Dishes were very good (2)
    "Dishes were very good" found in 2 reviews
    • " ... evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty. The breakfast left in its selection nothing to be desired. After the ... " 
      5.206666666666666
      July 2012
    • " ... exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty . The breakfast left in its selection nothing to be desired. After the dinner spent the rest of ... " 
      5.206666666666666
      July 2012
  • Hotel was very friendly (1)
    "Hotel was very friendly" found in 1 review
    • " ... and efficient photographed. But what if an accident should happen, we would like to not imagine. Perhaps the hotel should in this case the safety its guests Worry about. The reception in the hotel was very friendly . And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. ... " 
      5.206666666666666
      July 2012
  • The bathroom is very small (1)
    "The bathroom is very small" found in 1 review
    • " ... should in this case the safety its guests Worry about. The reception in the hotel was very friendly. And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. The bathroom is very small and offers little places to put things. For two nights is this but OK. Cell phones and ... " 
      5.206666666666666
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    4.9
  • Service
    5.2
  • Location
    3.5
  • Gastronomy
    5.0
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    18
  • very good
    13
  • acceptable
    9
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " ... and efficient photographed. But what if an accident should happen, we would like to not imagine. Perhaps the hotel should in this case the safety its guests Worry about. The reception in the hotel was very friendly. And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. ... "  read hotel review
        5.206666666666666
        July 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " The hotel is outdated, the rooms are small and with a simple and somewhat runtergekommener decor and furnishings. The ... "  read hotel review
        3.3000000000000003
        August 2012
  • Location
    Pros
    • Surroundings (2)
      Comments related to "Location" found in 2 reviews
      • " Great location, OK for one night "  read hotel review
        3.9142857142857146
        August 2012
      • " Hotel lies on the top of a mountain, great view you have from up there. Hotel is already a bit outdated, however for one night during our ... "  read hotel review
        3.9142857142857146
        August 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... an adapter on the shaving plug in the bathroom loaded. Unfortunately there were whilst showering on both evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very ... "  read hotel review
        5.206666666666666
        July 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " ... evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty. The breakfast left in its selection nothing to be desired. After the ... "  read hotel review
        5.206666666666666
        July 2012
      • " ... exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty. The breakfast left in its selection nothing to be desired. After the dinner spent the rest of ... "  read hotel review
        5.206666666666666
        July 2012
  • Room
    Cons
    • Bathroom (1)
      Comments related to "Room" found in 1 review
      • " ... should in this case the safety its guests Worry about. The reception in the hotel was very friendly. And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. The bathroom is very small and offers little places to put things. For two nights is this but OK. Cell phones and ... "  read hotel review
        5.206666666666666
        July 2012
Kristine
A hotel, the you can recommend.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
On the trip through Sri Lanka was in this hotel 2 nights station. When we arrived and looked at the exterior, we were first relieved: scaffolding, eingerissene walls etc., inside poorly replaced banisters. When we got to our room, we were thrilled! We had a unit with two rooms. When entering one came first in a living room with a large table and 4 chairs, a sofa, coffee table and flat screen tv. From there it was in the sleeping area with a double bed, 2 chairs and a small table, dressing table, closet and mini bar. Adjacent then the ... bathroom. Everything was newly renovated, modern, bright, friendly and clean. The hotel is on a mountain. The pool was, together with the sister hotel tourmaline and was a hike downhill (stairs) between the two hotels. Beach chairs and towels were free of charge. Wireless internet was available free in the lobby. read hotel review
  • Hotel
    5.0

    On the trip through Sri Lanka was in this hotel 2 nights station. When we arrived and looked at the exterior, we were first relieved: scaffolding, eingerissene walls etc. , inside poorly replaced banisters. When we got to our room, we were thrilled! We had a unit with two rooms. When entering one came first in a living room with a large table and 4 chairs, a sofa, coffee table and flat screen tv. From there it was in the sleeping area with a double bed, 2 chairs and a small table, dressing table, closet and mini bar. Adjacent then the bathroom. Everything was newly renovated, modern, bright, friendly and clean. The hotel is on a mountain. The pool was, together with the sister hotel tourmaline and was a hike downhill (stairs) between the two hotels. Beach chairs and towels were free of charge. Wireless internet was available free in the lobby.

  • Room
    6.0

    Size, facilities and cleanliness gave no reason to complain.

  • Location
    4.0

    For shopping or entertainment you had to downhill to kandy with the Tuk-tuk drive.

  • Gastronomy
    5.0

    The food was tasty and good, although the food for the german taste very cold.

  • Sport & Leisure
    5.0

    The pool was sufficient, although we did not swim, because the water was too cold.

  • Service
    5.0

    English are required. Room cleaning was good and the staff very nice.

Close
Thomas&Uschi
Great hotel with very pleasant staff
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • October 2013
Nice, clean hotel with a view of kandy. Wi-fi is available in the entire hotel free of charge. read hotel review
  • Service
    6.0

    The friendliness of the staff is really incredible. Everyone was very hard to make everything right.

  • Hotel
    6.0

    Nice, clean hotel with a view of kandy. Wi-fi is available in the entire hotel free of charge.

  • Location
    5.0

    Due to the location of the hotel it is only with a Tuk-tuk possible evening after kandy to come. Did not disturb us however, since we only one night as part of our round trip holiday spent there. The view of kandy is due to the location even better.

  • Room
    6.0

    The rooms were completely renovated. The rooms are really spacious, superbly furnished and absolutely clean!

  • Gastronomy
    6.0

    The evening buffet was great. The meals were well presented and were very tasty. Also the breakfast left nothing to be desired. The staff was also extremely friendly. ,

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Andre & Anja
Best hotel on the round trip.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2013
The hotel has 75 rooms a bit larger than the other rundreisehotels, that we visited. Everything is very clean. We are at the parking lot and had still some stages highly. There, you could tell, that the hotel is very well-kept. read hotel review
  • Room
    6.0

    We had probably a suite and it was great. Everything is new and modern. There is a safe, a minibar, extra pillows and a free coffee and tea corner. Water is available for free. In the chic bathroom there was a hair dryer and a few cosmetic stuff. The air conditioning is well adjustable and quiet.

  • Hotel
    5.0

    The hotel has 75 rooms a bit larger than the other rundreisehotels, that we visited. Everything is very clean. We are at the parking lot and had still some stages highly. There, you could tell, that the hotel is very well-kept.

  • Service
    5.0

    The staff were all very nice and attentive. There were no problems with the communication.

  • Gastronomy
    6.0

    The buffet was large and varied. Us everything tasted great. Both in the evening and in the morning you could have a big belly anfuttern.

  • Sport & Leisure
    5.0

    The pool is large and nice. There is a good tennis court, table tennis, a children's playground, a spa and wellness centre, and you can enjoy a massage.

  • Location
    6.0

    The location is not so good actually. It is located on a hill and the walk to the center of kandy is quite long. But you get guaranteed from the front desk a Tuk-tuk called. We found the location fantastic. The view is simple grandios. Since our last evening on our trip was, we wanted anyway only relaxed one or two sip cocktails. The roof terrace was exactly the right place. In the lobby there were a few shops.

Close
Katharina
Good hotel for trip in kandy!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • May 2013
This hotel is good location for a round trip. The view over kandy is lovely. Our room was very modern furnished and has convinced us. The food in the rather old-fashioned dining room was ok, but could be tasted nor be better. The selection was good. The staff was friendly and helpful and we have also for an excursion a small lunch package. On the roof there is a terrace, from which you about kandy can see. The pool we didn't use. This hotel we could overall recommend. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Julia
Great hotel
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • March 2013
I really enjoyed the hotel and i was surprised, that it partly worse reviews in the past. This is probably however, that the rooms not all have been renovated. The renovated rooms are modern, in nice-depending on the room also different color and modern/in straight lines designed. Also the bathroom is fancy, so you can look through a glass window in the bathroom to the bedroom. Very clean and tidy, staff was extremely polite. The pool is over stairs, also clean and refreshing. There is nothing to moan about! read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about Hotel Topaz & Tourmaline

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is situated in Kandy, the last royal capital of Sri Lanka which is a major tourist destination. The hotel is atop a hill overlooking the breathtaking Hantana, Hunnas Giriya, and Matale hills and the famous Bible Rock.
  • Services such as a cloakroom, a safe and currency exchange facilities make for a comfortable stay. Internet access is available in public areas. Gastronomic options include a restaurant, a café and a bar. Shopping facilities are available. The grounds of the establishment feature a playground and an attractive garden. Additional features of the establishment include a TV room and a playroom. Guests arriving in their own vehicles can park in the car park. Among the additional services available are medical assistance, room service, a laundry and a hairdressing salon.
  • All accommodation units feature air conditioning and a bathroom. A balcony completes the range of amenities available in most rooms. A safe and a minibar also feature. A fridge and tea and coffee making equipment contribute to a comfortable stay. All accommodation units offer internet access, a telephone and a TV. In the bathrooms, guests will find a shower, a bath and a hairdryer.
  • Sun loungers and parasols are also available. The poolside bar serves a selection of refreshing drinks. Leisure options in the establishment also include a gym, a steam bath, a hammam and massage treatments.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, B & B, half board and full board.
  • The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Special massages

Other hotel information

  • 24 hour reception
  • Airport transfer
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Laundry service