# 1 of 107 hotels in Kandy

Hotel Topaz & Tourmaline(2 stars)

Antedate Kandy View on map
Average rating
Recommended
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At a glance

  • A simple hotel (5)
    "A simple hotel" found in 5 reviews
    • " Again a simple hotel on the round trip " 
      4.2
      May 2012
    • " ... and efficient photographed. But what if an accident should happen, we would like to not imagine. Perhaps the hotel should in this case the safety its guests Worry about. The reception in the hotel was very friendly . And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. ... " 
      5.206666666666666
      July 2012
    • " Good hotel " 
      4.76
      March 2012
    • " Hotel lies on a mountain with wonderful view. Hotel for the 1 night our Sri Lanka round trip a very good impression made. Room absolutely okay, clean and spacious. The existing food was good and you always found ... " 
      4.76
      March 2012
    • " To middle our round trip we arrived in this very beautiful hotel , which on a mountain it was perched throne-like, and from which you can enjoy a magnificent ... " 
      5.621428571428572
      April 2012
  • Great location (4)
    "Great location" found in 4 reviews
    • " Great location , OK for one night " 
      3.9142857142857146
      August 2012
    • " Hotel lies on the top of a mountain, great view you have from up there. Hotel is already a bit outdated, however for one night during our ... " 
      3.9142857142857146
      August 2012
    • " The hotel lies on a hill the hilly Kandy. From there one has with good weather a great view . The furnishing of the rooms is a little poor and the condition was rather in need of ... " 
      3.6333333333333333
      June 2012
    • " To middle our round trip we arrived in this very beautiful hotel, which on a mountain it was perched throne-like, and from which you can enjoy a magnificent view on Kandy and the area had. The pool area was in terraces designed and very nice with bar. The ... " 
      5.621428571428572
      April 2012
  • The staff were very nice and attentive (4)
    "The staff were very nice and attentive" found in 4 reviews
    • " ... was small but functional. The pool is located between two hotels inconvenient over stairs. Pool reasonable size, couches erneuerungswürdig. This hotel is outdated and requires renovation. The staff were very nice and attentive , a birthday cake was as a surprise! The lobby was OK, partially with live music only the ... " 
      4.2
      May 2012
    • " ... view. The furnishing of the rooms is a little poor and the condition was rather in need of renovation. Nevertheless we stayed during the 2 nights during the round trip definitely felt at ease. The employees are very friendly and the offered meals are great. Good selection and tasted very appealing. From us a clear ... " 
      3.6333333333333333
      June 2012
    • " ... an adapter on the shaving plug in the bathroom loaded. Unfortunately there were whilst showering on both evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly . The dinner offered locals and international cuisine in buffet form. The local dishes were very ... " 
      5.206666666666666
      July 2012
    • " We were 2 nights in the hotel Tourmalines. It and loved it. The room was very reasonable and clean. In terms of size completely fine. The staff were very friendly and helpful . 1 night menu in the restaurant of the hotel, what is not so great is. The other evening a ... " 
      4.280952380952381
      April 2012
  • The bathroom was small (2)
    "The bathroom was small" found in 2 reviews
    • " The hotel was once again a more simple practical house. The rooms were big enough, the balcony available but not nice, kitchenette in the room available, as well as tv, safe unfortunately not. The bathroom was small but functional. The pool is located between two hotels inconvenient over stairs. Pool ... " 
      4.2
      May 2012
    • " ... should in this case the safety its guests Worry about. The reception in the hotel was very friendly. And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. The bathroom is very small and offers little places to put things. For two nights is this but OK. Cell phones and ... " 
      5.206666666666666
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    4.7
  • Service
    5.2
  • Location
    3.6
  • Gastronomy
    5.0
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    17
  • very good
    17
  • acceptable
    9
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (5)
      Comments related to "Hotel in general" found in 5 reviews
      • " Again a simple hotel on the round trip "  read hotel review
        4.2
        May 2012
      • " ... and efficient photographed. But what if an accident should happen, we would like to not imagine. Perhaps the hotel should in this case the safety its guests Worry about. The reception in the hotel was very friendly. And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. ... "  read hotel review
        5.206666666666666
        July 2012
      • " Good hotel "  read hotel review
        4.76
        March 2012
      • " Hotel lies on a mountain with wonderful view. Hotel for the 1 night our Sri Lanka round trip a very good impression made. Room absolutely okay, clean and spacious. The existing food was good and you always found ... "  read hotel review
        4.76
        March 2012
      • " To middle our round trip we arrived in this very beautiful hotel, which on a mountain it was perched throne-like, and from which you can enjoy a magnificent ... "  read hotel review
        5.621428571428572
        April 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " The hotel is outdated, the rooms are small and with a simple and somewhat runtergekommener decor and furnishings. The ... "  read hotel review
        3.3000000000000003
        August 2012
  • Location
    Pros
    • Surroundings (4)
      Comments related to "Location" found in 4 reviews
      • " Great location, OK for one night "  read hotel review
        3.9142857142857146
        August 2012
      • " Hotel lies on the top of a mountain, great view you have from up there. Hotel is already a bit outdated, however for one night during our ... "  read hotel review
        3.9142857142857146
        August 2012
      • " The hotel lies on a hill the hilly Kandy. From there one has with good weather a great view. The furnishing of the rooms is a little poor and the condition was rather in need of ... "  read hotel review
        3.6333333333333333
        June 2012
      • " To middle our round trip we arrived in this very beautiful hotel, which on a mountain it was perched throne-like, and from which you can enjoy a magnificent view on Kandy and the area had. The pool area was in terraces designed and very nice with bar. The ... "  read hotel review
        5.621428571428572
        April 2012
  • Service
    Pros
    • Service Friendliness (4)
      Comments related to "Service" found in 4 reviews
      • " ... was small but functional. The pool is located between two hotels inconvenient over stairs. Pool reasonable size, couches erneuerungswürdig. This hotel is outdated and requires renovation. The staff were very nice and attentive, a birthday cake was as a surprise! The lobby was OK, partially with live music only the ... "  read hotel review
        4.2
        May 2012
      • " ... view. The furnishing of the rooms is a little poor and the condition was rather in need of renovation. Nevertheless we stayed during the 2 nights during the round trip definitely felt at ease. The employees are very friendly and the offered meals are great. Good selection and tasted very appealing. From us a clear ... "  read hotel review
        3.6333333333333333
        June 2012
      • " ... an adapter on the shaving plug in the bathroom loaded. Unfortunately there were whilst showering on both evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very ... "  read hotel review
        5.206666666666666
        July 2012
      • " We were 2 nights in the hotel Tourmalines. It and loved it. The room was very reasonable and clean. In terms of size completely fine. The staff were very friendly and helpful. 1 night menu in the restaurant of the hotel, what is not so great is. The other evening a ... "  read hotel review
        4.280952380952381
        April 2012
  • Food
    Pros
    • Quality (4)
      Comments related to "Food" found in 4 reviews
      • " ... evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty. The breakfast left in its selection nothing to be desired. After the ... "  read hotel review
        5.206666666666666
        July 2012
      • " ... exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty. The breakfast left in its selection nothing to be desired. After the dinner spent the rest of ... "  read hotel review
        5.206666666666666
        July 2012
      • " Hotel lies on a mountain with wonderful view. Hotel for the 1 night our Sri Lanka round trip a very good impression made. Room absolutely okay, clean and spacious. The existing food was good and you always found something. "  read hotel review
        4.76
        March 2012
      • " ... friendly and helpful. 1 night menu in the restaurant of the hotel, what is not so great is. The other evening a bar-B-queue was on the below of the hotel nearby terrace and very good. Lots of different food, good quality and very nice atmosphere. The driving directions is a bit difficult and long ... "  read hotel review
        4.280952380952381
        April 2012
  • Room
    Cons
    • Bathroom (2)
      Comments related to "Room" found in 2 reviews
      • " The hotel was once again a more simple practical house. The rooms were big enough, the balcony available but not nice, kitchenette in the room available, as well as tv, safe unfortunately not. The bathroom was small but functional. The pool is located between two hotels inconvenient over stairs. Pool ... "  read hotel review
        4.2
        May 2012
      • " ... should in this case the safety its guests Worry about. The reception in the hotel was very friendly. And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. The bathroom is very small and offers little places to put things. For two nights is this but OK. Cell phones and ... "  read hotel review
        5.206666666666666
        July 2012
Kristine
A hotel, the you can recommend.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • December 2013
On the trip through Sri Lanka was in this hotel 2 nights station. When we arrived and looked at the exterior, we were first relieved: scaffolding, eingerissene walls etc., inside poorly replaced banisters. When we got to our room, we were thrilled! We had a unit with two rooms. When entering one came first in a living room with a large table and 4 chairs, a sofa, coffee table and flat screen tv. From there it was in the sleeping area with a double bed, 2 chairs and a small table, dressing table, closet and mini bar. Adjacent then the ... bathroom. Everything was newly renovated, modern, bright, friendly and clean. The hotel is on a mountain. The pool was, together with the sister hotel tourmaline and was a hike downhill (stairs) between the two hotels. Beach chairs and towels were free of charge. Wireless internet was available free in the lobby. Bewertung lesen
  • Zimmer
    6.0

    Size, facilities and cleanliness gave no reason to complain.

  • Hotel
    5.0

    On the trip through Sri Lanka was in this hotel 2 nights station. When we arrived and looked at the exterior, we were first relieved: scaffolding, eingerissene walls etc. , inside poorly replaced banisters. When we got to our room, we were thrilled! We had a unit with two rooms. When entering one came first in a living room with a large table and 4 chairs, a sofa, coffee table and flat screen tv. From there it was in the sleeping area with a double bed, 2 chairs and a small table, dressing table, closet and mini bar. Adjacent then the bathroom. Everything was newly renovated, modern, bright, friendly and clean. The hotel is on a mountain. The pool was, together with the sister hotel tourmaline and was a hike downhill (stairs) between the two hotels. Beach chairs and towels were free of charge. Wireless internet was available free in the lobby.

  • Service
    5.0

    English are required. Room cleaning was good and the staff very nice.

  • Lage und Umgebung
    4.0

    For shopping or entertainment you had to downhill to kandy with the Tuk-tuk drive.

  • Gastronomie
    5.0

    The food was tasty and good, although the food for the german taste very cold.

  • Sport und Unterhaltung
    5.0

    The pool was sufficient, although we did not swim, because the water was too cold.

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Thomas&Uschi
Great hotel with very pleasant staff
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Andere
  • October 2013
Nice, clean hotel with a view of kandy. Wi-fi is available in the entire hotel free of charge. Bewertung lesen
  • Service
    6.0

    The friendliness of the staff is really incredible. Everyone was very hard to make everything right.

  • Hotel
    6.0

    Nice, clean hotel with a view of kandy. Wi-fi is available in the entire hotel free of charge.

  • Lage und Umgebung
    5.0

    Due to the location of the hotel it is only with a Tuk-tuk possible evening after kandy to come. Did not disturb us however, since we only one night as part of our round trip holiday spent there. The view of kandy is due to the location even better.

  • Zimmer
    6.0

    The rooms were completely renovated. The rooms are really spacious, superbly furnished and absolutely clean!

  • Gastronomie
    6.0

    The evening buffet was great. The meals were well presented and were very tasty. Also the breakfast left nothing to be desired. The staff was also extremely friendly. ,

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Andre & Anja
Best hotel on the round trip.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • October 2013
The hotel has 75 rooms a bit larger than the other rundreisehotels, that we visited. Everything is very clean. We are at the parking lot and had still some stages highly. There, you could tell, that the hotel is very well-kept. Bewertung lesen
  • Zimmer
    6.0

    We had probably a suite and it was great. Everything is new and modern. There is a safe, a minibar, extra pillows and a free coffee and tea corner. Water is available for free. In the chic bathroom there was a hair dryer and a few cosmetic stuff. The air conditioning is well adjustable and quiet.

  • Hotel
    5.0

    The hotel has 75 rooms a bit larger than the other rundreisehotels, that we visited. Everything is very clean. We are at the parking lot and had still some stages highly. There, you could tell, that the hotel is very well-kept.

  • Service
    5.0

    The staff were all very nice and attentive. There were no problems with the communication.

  • Gastronomie
    6.0

    The buffet was large and varied. Us everything tasted great. Both in the evening and in the morning you could have a big belly anfuttern.

  • Sport und Unterhaltung
    5.0

    The pool is large and nice. There is a good tennis court, table tennis, a children's playground, a spa and wellness centre, and you can enjoy a massage.

  • Lage und Umgebung
    6.0

    The location is not so good actually. It is located on a hill and the walk to the center of kandy is quite long. But you get guaranteed from the front desk a Tuk-tuk called. We found the location fantastic. The view is simple grandios. Since our last evening on our trip was, we wanted anyway only relaxed one or two sip cocktails. The roof terrace was exactly the right place. In the lobby there were a few shops.

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Katharina
Good hotel for trip in kandy!
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • May 2013
This hotel is good location for a round trip. The view over kandy is lovely. Our room was very modern furnished and has convinced us. The food in the rather old-fashioned dining room was ok, but could be tasted nor be better. The selection was good. The staff was friendly and helpful and we have also for an excursion a small lunch package. On the roof there is a terrace, from which you about kandy can see. The pool we didn't use. This hotel we could overall recommend. Bewertung lesen
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Gastronomie
    5.3
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
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Julia
Great hotel
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Andere
  • March 2013
I really enjoyed the hotel and i was surprised, that it partly worse reviews in the past. This is probably however, that the rooms not all have been renovated. The renovated rooms are modern, in nice-depending on the room also different color and modern/in straight lines designed. Also the bathroom is fancy, so you can look through a glass window in the bathroom to the bedroom. Very clean and tidy, staff was extremely polite. The pool is over stairs, also clean and refreshing. There is nothing to moan about! Bewertung lesen
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Zimmer
    5.8
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    5.8
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
Weniger anzeigen
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Information about Hotel Topaz & Tourmaline

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Clothes shop
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Lounge
  • TV
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Toilets
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast in the room
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Special massages

Other hotel information

  • 24 hour reception
  • Airport transfer
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Laundry service