# 1 of 126 hotels in Kandy

Hotel Topaz & Tourmaline(2 stars)

Antedate Kandy View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    5.2
  • Service
    5.3
  • Location
    3.8
  • Gastronomy
    5.2
  • Sport & Leisure
    4.4

Rating breakdown

  • excellent
    19
  • very good
    12
  • acceptable
    4
  • poor
    0
  • terrible
    0
Read all hotel reviews
Kristine
A hotel, the you can recommend.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
On the trip through Sri Lanka was in this hotel 2 nights station. When we arrived and looked at the exterior, we were first relieved: scaffolding, eingerissene walls etc., inside poorly replaced banisters. When we got to our room, we were thrilled! We had a unit with two rooms. When entering one came first in a living room with a large table and 4 chairs, a sofa, coffee table and flat screen tv. From there it was in the sleeping area with a double bed, 2 chairs and a small table, dressing table, closet and mini bar. Adjacent then the ... bathroom. Everything was newly renovated, modern, bright, friendly and clean. The hotel is on a mountain. The pool was, together with the sister hotel tourmaline and was a hike downhill (stairs) between the two hotels. Beach chairs and towels were free of charge. Wireless internet was available free in the lobby. read hotel review
  • Hotel
    5.0

    On the trip through Sri Lanka was in this hotel 2 nights station. When we arrived and looked at the exterior, we were first relieved: scaffolding, eingerissene walls etc. , inside poorly replaced banisters. When we got to our room, we were thrilled! We had a unit with two rooms. When entering one came first in a living room with a large table and 4 chairs, a sofa, coffee table and flat screen tv. From there it was in the sleeping area with a double bed, 2 chairs and a small table, dressing table, closet and mini bar. Adjacent then the bathroom. Everything was newly renovated, modern, bright, friendly and clean. The hotel is on a mountain. The pool was, together with the sister hotel tourmaline and was a hike downhill (stairs) between the two hotels. Beach chairs and towels were free of charge. Wireless internet was available free in the lobby.

  • Room
    6.0

    Size, facilities and cleanliness gave no reason to complain.

  • Location
    4.0

    For shopping or entertainment you had to downhill to kandy with the Tuk-tuk drive.

  • Gastronomy
    5.0

    The food was tasty and good, although the food for the german taste very cold.

  • Sport & Leisure
    5.0

    The pool was sufficient, although we did not swim, because the water was too cold.

  • Service
    5.0

    English are required. Room cleaning was good and the staff very nice.

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Thomas&Uschi
Great hotel with very pleasant staff
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • October 2013
Nice, clean hotel with a view of kandy. Wi-fi is available in the entire hotel free of charge. read hotel review
  • Service
    6.0

    The friendliness of the staff is really incredible. Everyone was very hard to make everything right.

  • Hotel
    6.0

    Nice, clean hotel with a view of kandy. Wi-fi is available in the entire hotel free of charge.

  • Location
    5.0

    Due to the location of the hotel it is only with a Tuk-tuk possible evening after kandy to come. Did not disturb us however, since we only one night as part of our round trip holiday spent there. The view of kandy is due to the location even better.

  • Room
    6.0

    The rooms were completely renovated. The rooms are really spacious, superbly furnished and absolutely clean!

  • Gastronomy
    6.0

    The evening buffet was great. The meals were well presented and were very tasty. Also the breakfast left nothing to be desired. The staff was also extremely friendly. ,

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Andre & Anja
Best hotel on the round trip.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2013
The hotel has 75 rooms a bit larger than the other rundreisehotels, that we visited. Everything is very clean. We are at the parking lot and had still some stages highly. There, you could tell, that the hotel is very well-kept. read hotel review
  • Room
    6.0

    We had probably a suite and it was great. Everything is new and modern. There is a safe, a minibar, extra pillows and a free coffee and tea corner. Water is available for free. In the chic bathroom there was a hair dryer and a few cosmetic stuff. The air conditioning is well adjustable and quiet.

  • Hotel
    5.0

    The hotel has 75 rooms a bit larger than the other rundreisehotels, that we visited. Everything is very clean. We are at the parking lot and had still some stages highly. There, you could tell, that the hotel is very well-kept.

  • Service
    5.0

    The staff were all very nice and attentive. There were no problems with the communication.

  • Gastronomy
    6.0

    The buffet was large and varied. Us everything tasted great. Both in the evening and in the morning you could have a big belly anfuttern.

  • Sport & Leisure
    5.0

    The pool is large and nice. There is a good tennis court, table tennis, a children's playground, a spa and wellness centre, and you can enjoy a massage.

  • Location
    6.0

    The location is not so good actually. It is located on a hill and the walk to the center of kandy is quite long. But you get guaranteed from the front desk a Tuk-tuk called. We found the location fantastic. The view is simple grandios. Since our last evening on our trip was, we wanted anyway only relaxed one or two sip cocktails. The roof terrace was exactly the right place. In the lobby there were a few shops.

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Katharina
Good hotel for trip in kandy!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • May 2013
This hotel is good location for a round trip. The view over kandy is lovely. Our room was very modern furnished and has convinced us. The food in the rather old-fashioned dining room was ok, but could be tasted nor be better. The selection was good. The staff was friendly and helpful and we have also for an excursion a small lunch package. On the roof there is a terrace, from which you about kandy can see. The pool we didn't use. This hotel we could overall recommend. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Julia
Great hotel
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • March 2013
I really enjoyed the hotel and i was surprised, that it partly worse reviews in the past. This is probably however, that the rooms not all have been renovated. The renovated rooms are modern, in nice-depending on the room also different color and modern/in straight lines designed. Also the bathroom is fancy, so you can look through a glass window in the bathroom to the bedroom. Very clean and tidy, staff was extremely polite. The pool is over stairs, also clean and refreshing. There is nothing to moan about! read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
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Read all hotel reviews

Information about Hotel Topaz & Tourmaline

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast in the room
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Special massages

Other hotel information

  • Rehabilitation centre
  • 24 hour reception
  • Airport transfer
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Laundry service