# 4 of 41 hotels in Pontresina

Hotel Saratz(4 stars)

Via da la Staziun 2 7504 Pontresina View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.8
  • Service
    5.8
  • Location
    5.6
  • Gastronomy
    5.7
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    73
  • very good
    3
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Beverley
Excellent hotel with great views
  • Recommended hotel
  • Friends
  • Countryside & spa
  • October 2014
Beautiful hotel in Pontresina, close to many attractions and St. Moritz. They have a fantastic terrace overlooking the park and the glacier. The staff was excellent, very friendly and helpful. The breakfast room is spacious and the buffet is outstanding. There is plenty to do at the hotel including spa, fitness, golf and hiking. The south facing room was clean and bright with a fantastic view to the glacier. Plenty of storage space and a large well appointed bathroom. I would definitely stay here again. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close

A nice hotel in a unique landscape
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2014
Very beautiful furnishings in a family friendly hotel with great service. The food can be enjoyed in the various areas. Recommended for families. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Distance to ski lift
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
Close
Edith
Friendliness and service were exemplary.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
A hotel in which we felt very feel welcome. It tuned simply everything. And the food was excellent. The whole staff was very friendly and helpful. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Distance to ski lift
    4.0
    Other leisure activities available
    6.0
Close
Stephan
Joy in Engadin.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Very good and comfortable hotel with a good selection of wellness and genussmöglichkeiten. Anytime again. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Rolf
Very recommendable.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
We were very happy with this hotel. There was only little things, which are not fit and even after possibility was solved. Conclusion very recommendable, read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Hanna
Nice hotel in pontresina.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2013
The hotel has a beautiful sun terrace, with wonderful views of the engadine mountains. The rooms are large and spacious and functional. read hotel review
  • Room
    4.0

    Rooms facing south have a wonderful view. Bright and friendly. The bathroom was functional. Coffee and tea in the room. Well-stocked minibar.

  • Hotel
    4.0

    The hotel has a beautiful sun terrace, with wonderful views of the engadine mountains. The rooms are large and spacious and functional.

  • Service
    5.0

    Very nice staff, friendly and unobtrusive.

  • Location
    5.0

    In the middle in pontresina and nevertheless calmly convenient. On thursday evening bands live concerts.

  • Gastronomy
    5.0

    Breakfast is very rich. There is a cozy raclette and fondüstube.

  • Sport & Leisure
    4.0

    Nice spa. Ski and hiking possibilities in the proximity.

Close
Beat
Saratz makes addicted!
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • July 2013
The hotel saratz is addictive! Hardly you arrived there, you feel at home. The wonderful location, excellent amenities, a loving attention of the hotel and the friendly staff make this hotel (again!) To the winner. A very large compliment to the kitchen team under the leadership of the new head chef Thorsten stegemann : simply sensational! Conclusion: i have to come back! Thank you, dear saratz team! read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Gallus
Grandiose additional offers in the summer
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2013
Free use of very good bicycles and motorcycles (except insurance) and nice offer in the spa area. Train-bergbahn and postautotickets for the whole region is included in the price. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.3
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Roland
Everything was great and perfect, gladly again!
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • June 2013
Everything was perfect, the offer body, at least & spirit was brilliant, the care by mrs. h. (tour guide) was great! The staff's hospitality was exemplary. The food was culinary of the highest quality. Gladly again! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Britta
Home in pontresina
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2013
The saratz is wonderful of hotel. When you arrive, you feel welcome. The team made a very balanced impression, they are all very friendly and nothing is forgotten. We have already been on several occasions and will definitely stay here again. read hotel review
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Read all hotel reviews

Information about Hotel Saratz

Hotel Information

hotel.de

hotel.de *

Hotel Saratz in Pontresina is a very special and modern oasis of relaxation. In our property contemporary luxury unifies with modern colours and shapes as well as art and nostalgia from the end of the century, creating thus a unique harmony. We provide modern, bright and luxurious rooms in the Ela Tuff designer wing or in the more than 130-year-old Chesa Nouva Art Nouveau style wing. All rooms offer a bathroom with a bathtub and shower, designer furniture, cable TV, radio, telephone, modem and fax connection, Wi-Fi and mini bar. Dining at the Saratz Art Nouveau style restaurant is an experience to savour. With its breathtaking view of the Val Roseg and the glacier, the Belle Epoque gourmet restaurant (whose cuisine has been awarded by Gault Millau) is a fantastic veranda for our unforgettable Belle Epoque menu. Enjoy live concerts and DJ events in our Szenebeiz Pitschna Scena or treat yourself to cheese fondues or raclette (scraped melted cheese) in the La Cuort vaulted cellar. The spa area includes an indoor swimming pool with Jacuzzi pool, sauna and steam bath with chill-out area as well as Sarazenen bath with Rhassoul. There is a heated outdoor swimming pool with children’s area available in the summer. Pamper yourself with a soothing massage or a cosmetic treatment. Within the hotel grounds is also a 35 000 m² park with pitching, putting green and teeing ground, tennis court, table tennis, boccia, schach, children’s playgrounds, swingset, trampoline, teepee, adventure castle and sandbox. Our youngest guests will be cared for in the play paradise and there is a teenie corner available for the teenagers. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Playground
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Minibar
  • Free minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Cycling

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Babysitting/Child services
  • Check out no later than: 11:00
  • Non-hotel guests can/cannot access the area: open
  • English
  • Early check in
  • Gay friendly
  • Late check out
  • Trainstation
  • Eurocard/Mastercard
  • German
  • 24 hour security
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service