# 6 of 233 hotels in Zell am See

Hagleitner Family Active & Relax Resort(4 stars)

Karl-Flieher-Strasse 1 5700 Zell am See Show map
Hotel Pictures - Hagleitner Family Active & Relax Resort
Average
Recommended
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At a glance

  • Great hotel (15)
    "Great hotel" found in 56 reviews
    • " Great hotel for kids and adults. Incredibly friendly staff in a pleasant atmosphere. Dine on very good ... " 
      5.722222222222222
      November 2011
    • " Great hotel for kids and adults. Incredibly friendly staff in a pleasant atmosphere . Dine on very good level. Children's swimming pool was on the small side but adequate, slight ... " 
      5.722222222222222
      November 2011
    • " A top hotel for families. Great complex and great food. The childcare is excellent, the offer for children ... " 
      5.933333333333334
      August 2012
    • " A top hotel for families. Great complex and great food. The childcare is excellent, the offer for children very extensive and nicely ... " 
      5.933333333333334
      August 2012
    • " ... were in the low season there), and serenata kids enjoyed the surprisingly good part, at least you wanted lunch not with us, but with the other children in the care of food. The Hagleitner is not a cheap hotel , but the price/performance ratio, especially with regard to the child care and the food-is true. " 
      5.708333333333333
      October 2011
    • " A great hotel for families with a very service package for the whole family. The staff was very helpful in every situation and for us to help us to find the best possible solutions. We can only recommend this hotel . " 
      5.283333333333333
      February 2011
    • " Great hotel for children with care under 3-year-old " 
      6
      October 2011
    • " This great hotel for children you can most warmly recommend, we drive next year certainly again, our 2-year-old ... " 
      6
      October 2011
    • " family hotel with child care in a good location " 
      5.655555555555556
      February 2012
    • " Great hotel for children and their parents " 
      5.625
      September 2012
    • " Good hotel where children everything was there and for the parents everything for relaxing as with the ... " 
      5.625
      September 2012
    • " Very beautiful hotel and really friendly staff. As only drawback I the missing ventilation in the toilet and the ... " 
      5.708333333333333
      January 2012
    • " Just a great hotel would come back any time again, very relaxing and the child care really great. The food with ... " 
      6
      August 2012
    • " Nice hotel but in need of renovation " 
      4.402777777777778
      November 2011
    • " The hotel is all in all a nice hotel . The children's area and the pool are very good for smaller children. Unfortunately for twelve ... " 
      4.402777777777778
      November 2011
  • The food was very (15)
    "The food was very" found in 28 reviews
    • " Our Winter break was perfect! Children had have fun and the next visit Bongo. Everything has wonderful worked. The food was very very good sometimes maybe too good. We would have liked just a pizza or burger...=) " 
      5.527777777777778
      January 2012
    • " The children could choose from a buffet every night whilst the parents had a choice of a gourmet 3 course meal....and a great wine list. Quality o f food is very go od. " 
      5.333333333333333
      March 2011
    • " A top hotel for families. Great complex and great food . The childcare is excellent, the offer for children very extensive and nicely carried ... " 
      5.933333333333334
      August 2012
    • " this hotel has all around our expectations, the room was very spacious with extra bedroom for our small. It was all very, very clean and the food was great good. The supervisors at the kids club were very, very sweet and made with the children. " 
      6
      October 2011
    • " ... more towel hooks and area for storage space in the bathroom/toilet. The mattresses for us were just perfect, we slept very well after wonderful skiing days, relaxing hour in the sauna and the great food ! " 
      5.5
      February 2012
    • " Good hotel where children everything was there and for the parents everything for relaxing as with the mavida spa. Great food something there for everyone, itself the children have children buffet, ice and drinks because ... " 
      5.625
      September 2012
    • " ... reception over the service to the child care - are very friendly and dedicated. Great is the uncomplicated and free bicycle ( with car seat or trailer, sufficiently available) and Buggyverleih. The food was really delicious ( and we are spoiled, we have every day freshly cooked ) and diverse. Brilliant is the ... " 
      5.625
      August 2012
    • " Excellent kitchen , very good child care " 
      5.097222222222222
      October 2011
    • " Hotel with excellent kitchen and super child care. The only drawback: in the bathroom the shower facilities should be ... " 
      5.097222222222222
      October 2011
    • " Pleasant staff, great food , beautiful rooms. " 
      6
      August 2012
    • " The hotel is all in all a nice hotel. The children's area and the pool are very good for smaller children. Unfortunately for twelve year old children not much. The food tasted good , but took the refill at the buffet for a very long time, especially early. It would also be ... " 
      4.402777777777778
      November 2011
    • " super delicious food ! Good assorted wine List! Hard-working and patient service! the food is great. Super coffeeand ... " 
      5.833333333333333
      February 2012
    • " super delicious food! Good assorted wine List! Hard-working and patient service! the food is great . Super coffeeand tea selection all day, juice bar, fruit basket and cookies for children! the ... " 
      5.833333333333333
      February 2012
    • " Already for the third time we spent our autumn holiday in Hagleitner. We were as always very satisfied, it was just great. The food was very , very good and varied. The room generously equipped and clean. The child care was very good. We ... " 
      5.611111111111111
      October 2011
    • " Very relaxing family vacation by competent child care and fantastic playground, the food was also really good and for everyone, there was always the right choice. Very friendly service, would go back again. " 
      5.652777777777779
      August 2012
  • Friendly staff (15)
    "Friendly staff" found in 23 reviews
    • " Great hotel for kids and adults. Incredibly friendly staff in a pleasant atmosphere. Dine on very good level. Children's swimming pool was on the small ... " 
      5.722222222222222
      November 2011
    • " Gladly come again. Alone due to the food! Most friendly staff . Beautiful choice of meals. A benefit for Kaffeevieltrinker. Nice child care. %BLANK% gladly ... " 
      5.958333333333333
      July 2012
    • " Very hospitable and pro-active staff. They helped arrange everything from private skiing lessons to extending ... " 
      5.333333333333333
      March 2011
    • " We have as a family a very relaxing short vacation spent and we were impressed by the service and the friendliness of the staff , as well as the offered comfort pleasantly impressed! " 
      5.4444444444444455
      February 2012
    • " Very beautiful hotel and really friendly staff . As only drawback I the missing ventilation in the toilet and the small bathroom felt. Also the ... " 
      5.708333333333333
      January 2012
    • " outside are all very friendly , solve but the problems of the guests not. Hotel is for babies rather unsuitable. Water in the ... " 
      4.438888888888889
      January 2012
    • " ... mini-Club, a care would have been possible, but our daughter didn't want to stay there. The rooms were clean and the size was alright. The restaurant is very clean, the food was varied and good. The staff was always very friendly and helpful. We will definitely take a vacation in the hotel make Hagleitern ☺ " 
      5.483333333333333
      September 2011
    • " Pleasant staff , great food, beautiful rooms. " 
      6
      August 2012
    • " Great service . competent advice for questions. Very friendly service and good advice. We are the second time ... " 
      5.875
      September 2011
    • " Great service. competent advice for questions. Very friendly service and good advice. We are the second time and loved this hotel. We shall go 2012 " 
      5.875
      September 2011
    • " Very relaxing family vacation by competent child care and fantastic playground, the food was also really good and for everyone, there was always the right choice. Very friendly service , would go back again. " 
      5.652777777777779
      August 2012
    • " A great vacation for the whole family-everything was fine. The hotel is very nice, the area was huge. The staff was extremely friendly , and the food was excellent. The hotel is only three minutes away from the ski lift, there is ... " 
      5.736111111111112
      February 2011
    • " Great service with tiny drawbacks... " 
      5.791666666666667
      October 2011
    • " ... kids hotel Hagleitner! The staff is very nice, friendly, attentive and helpful. The hotel offers everything, what you want for a family vacation week: great food, great free time possibilities, great service and nice rooms. We are coming again with great pleasure... " 
      5.75
      November 2011
    • " Very good care for the small, great Gastronomic in general and very friendly staff . The cheapest room type offers unfortunately absolutely no atmosphere as the rest of the rooms ... " 
      5.422222222222222
      March 2012
  • Not suitable for families (1)
    "Not suitable for families" found in 1 review
    • " ... not ski runs is on vacation surely correctly to! As only point of criticism is the bathroom to call. Very small, inconvenient and standard no comparison to the remaining Hotelumfeld. In short: not suitable for families . However here, after the winter construction start and thus the bathrooms on the level of the ... " 
      5.75
      April 2012
  • Small tv (1)
    "Small tv" found in 1 review
    • " The hotel had a spacious room with old. Badlosungen but, for example, no fan in the toilet, no sink in the toilet. Ateraktiven schl in the bathroom, not in the bathroom. An old small tv , not the large rooms suitable. Otherwise very pleasant atmosphere and hotel facilities thought ... " 
      5.319444444444445
      November 2011
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.3
  • Service
    5.6
  • Location
    5.3
  • Gastronomy
    5.7
  • Sport
    5.4

Rating breakdown

  • Excellent
    244
  • Very Good
    23
  • Acceptable
    8
  • Poor
    3
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

  • " Great, small hotel with a very nice Spa area "  Read more
    5.333333333333333
    November 2011
  • " very beautiful, relaxing vacation. Excellent service, very nice Spa area and great restaurant with a more demanding map. We felt very comfortable, I would definitely recommend this hotel! "  Read more
    5.333333333333333
    November 2011
  • " Was very skeptical populace trip couple we were with decor and service of the hotel pleasantly surprised-here and there but lacks the view for the detail around the mavida a great hotel to count. "  Read more
    5.458333333333333
    September 2011
  • " ... leaves nothing to be desired. You can also select at the room... either new, top renovated, larger bathroom or kleieneres bathroom, large rooms and therefor cheaper... therefor, but everything was very clean. Complimentary baby phone at the front desk available. The staff was very friendly and also ... "  Read more
    5.6805555555555545
    March 2011
  • " ... were in the low season there), and serenata kids enjoyed the surprisingly good part, at least you wanted lunch not with us, but with the other children in the care of food. The Hagleitner is not a cheap hotel, but the price/performance ratio, especially with regard to the child care and the food-is true. "  Read more
    5.708333333333333
    October 2011
  • " A top hotel for families. Great complex and great food. The childcare is excellent, the offer for children ... "  Read more
    5.933333333333334
    August 2012
  • " A top hotel for families. Great complex and great food. The childcare is excellent, the offer for children very extensive and nicely ... "  Read more
    5.933333333333334
    August 2012
  • " This is a great kids hotel Hagleitner! The staff is very nice, friendly, attentive and helpful. The hotel offers everything, what you want for a family vacation week: great food, great free time possibilities, great ... "  Read more
    5.75
    November 2011
  • " Already for the third time we spent our autumn holiday in Hagleitner. We were as always very satisfied, it was just great. The food was very, very good and varied. The room generously equipped and ... "  Read more
    5.611111111111111
    October 2011
  • " ... furnishing is in good taste and decay, but without neglecting the comfort. You feel like you are in this hotel immediately. Also the rooms are puristic kept, but miss nothing. The kitchen of the hotel is excellent and don't need to fear comparison. The staff are very friendly, professional and accommodating ... "  Read more
    6
    March 2011
  • " ... are puristic kept, but miss nothing. The kitchen of the hotel is excellent and don't need to fear comparison. The staff are very friendly, professional and accommodating and yet of course. The atmosphere was excellent and focuses primarily on the wines from Austria. Only the prices for the drinks were despite ... "  Read more
    6
    March 2011
  • " ... atmosphere was excellent and focuses primarily on the wines from Austria. Only the prices for the drinks were despite good level on the more expensive side. Wellness & Spa area of the hotel is well equipped and features in view of the size of the hotel enough space. The lighting in the rest rooms ... "  Read more
    6
    March 2011
  • " ... wellness hotel in my opinion it is a must! The direct connection to the families and kids hotel Hagleitner is an excellent idea, since this would bring the various interests. All in all a great hotel, the leaves are calmed recommend. "  Read more
    6
    March 2011
  • " Too few wine deals; wine from the wine was missing. We were very satisfied. For families with children really recommendable! :-) we enjoyed very much! We will be back! "  Read more
    5.958333333333333
    August 2012
  • " Super Hotel "  Read more
    5.9444444444444455
    May 2011
  • " Great Family Vacation "  Read more
    5.6805555555555545
    March 2011
  • " Great family vacation in the Hotel Hagleitner "  Read more
    5.933333333333334
    August 2012
  • " A top hotel for families. Great complex and great food. The childcare is excellent, the offer for children very extensive and nicely carried out. Parents and children can a ... "  Read more
    5.933333333333334
    August 2012
  • " We have a great family vacation spent, there was nothing to complain about. Our kids have itself felt completely comfortable ... "  Read more
    5.875
    September 2012
  • " Great as always in the hotel mavida! Great Hotel great for families. Stayed with our children (13.10, 8 years). Also for two very good! "  Read more
    5.8055555555555545
    May 2011
  • " Great family vacation "  Read more
    5.652777777777779
    August 2012
  • " The facilities of the hotel are great for families with children as there is enough for the children to do (BIG indoor play area, swimming pool, kids theater, ... "  Read more
    5.333333333333333
    March 2011
  • " spacious, bright rooms. Just cozy and great value for money. "  Read more
    5.5
    November 2011
  • " ... Babywasser in the restaurant (no abgekochtes and cooled Tap water). The selection of baby food is very low and not by ' specialists' selected. Also after my complaint was not amended. This is the worst hotel for babies what we visited. The 2-year-old son was also from the meal does not inspire. Was ... "  Read more
    4.438888888888889
    January 2012
  • " ... not ski runs is on vacation surely correctly to! As only point of criticism is the bathroom to call. Very small, inconvenient and standard no comparison to the remaining Hotelumfeld. In short: not suitable for families. However here, after the winter construction start and thus the bathrooms on the level of the ... "  Read more
    5.75
    April 2012
  • " Hotel way too expensive, price-performance isn't right! "  Read more
    3.483333333333333
    February 2012
  • " the hotel is centrally located is located in the schüttdorf district; ATM, café, etc. are within walking distance reachable, ... "  Read more
    5.666666666666667
    November 2011
  • " If you wellness-oriented environment in design, with the best trained staff and excellent cuisine, then the mavida is great. The only drawback is the very nice location of the hotel. "  Read more
    5.875
    September 2011
  • " Great hotel with excellent service. Children very welcome, staff very, very friendly. Rooms are very individually and nicely ... "  Read more
    5.966666666666666
    January 2012
  • " ... always found something. Swim by the pool very nice. Playground for children the wonderful garden very good visible, so you can also as parents in peace have a drink or meal. A very caring and competent staff, take care of everything quickly. The rooms well equipped ( where you if the weather is nice ... "  Read more
    5.916666666666667
    August 2012
  • " We would have been in this great hotel for more than three days ☺ The quality of the cuisine, the competent and friendly staff, but also the Spa offers very convinced. Middle November travel time very recommendable as the ... "  Read more
    5.833333333333333
    November 2011
  • " very beautiful, relaxing vacation. Excellent service, very nice Spa area and great restaurant with a more demanding map. We felt very comfortable, I ... "  Read more
    5.333333333333333
    November 2011
  • " Excellent service in an average location "  Read more
    5.458333333333333
    September 2011
  • " ... new, top renovated, larger bathroom or kleieneres bathroom, large rooms and therefor cheaper... therefor, but everything was very clean. Complimentary baby phone at the front desk available. The staff was very friendly and also 'screaming' children with good nerves equipped. All around a successful vacation also ... "  Read more
    5.6805555555555545
    March 2011
  • " The staff is great! Friendliness and expertise in the restaurant and the bar was exemplary. The kitchen is easy ... "  Read more
    5.916666666666667
    October 2011
  • " ... kids hotel Hagleitner! The staff is very nice, friendly, attentive and helpful. The hotel offers everything, what you want for a family vacation week: great food, great free time possibilities, great service and nice rooms. We are coming again with great pleasure... "  Read more
    5.75
    November 2011
  • " We have as a family a very relaxing short vacation spent and we were impressed by the service and the friendliness of the staff, as well as the offered comfort pleasantly impressed! "  Read more
    5.4444444444444455
    February 2012
  • " ... the comfort. You feel like you are in this hotel immediately. Also the rooms are puristic kept, but miss nothing. The kitchen of the hotel is excellent and don't need to fear comparison. The staff are very friendly, professional and accommodating and yet of course. The atmosphere was excellent and focuses ... "  Read more
    6
    March 2011
  • " ... the hotel is well equipped and features in view of the size of the hotel enough space. The lighting in the rest rooms could have been a bit better be, as there is still likes to read. Here, too, the staff was very friendly and competent. A unique and informative experience the sauna is accompanied by a sauna master ... "  Read more
    6
    March 2011
  • " Pleasant small wellness Hotel, nice, clean but rather small rooms, very good restaurant, small outdoor swimming pool, friendly staff, location, in the heart of the village, free parking facilities are available "  Read more
    5.041666666666667
    August 2011
  • " ... enough time (2a 3 hours) must be included for dinner. The hotel offers a wide range of free activities on yoga, hiking, biking, golf and p. W., rent bicycles is also available free of charge. Very friendly staff in all areas of all needs. An ideal hotel for couples who want to relax and enjoy. "  Read more
    5.777777777777779
    July 2011
  • " ... buffet was great and made the start to the day. Mostly the delicious cakes and the yeast nut bread. The dinner was very tasty, especially, because all the dishes of the exchange could be changed. The staff was always very friendly and attentive. Special praise for the excellent introduction to great cheese selection of ... "  Read more
    5.583333333333333
    March 2011
  • " Pleasant staff, great food, beautiful rooms. "  Read more
    6
    August 2012
  • " Gladly come again. Alone due to the food! Most friendly staff. Beautiful choice of meals. A benefit for Kaffeevieltrinker. Nice child care. %BLANK% gladly ... "  Read more
    5.958333333333333
    July 2012
  • " ... but also still which other for do you have a large choice of sport as for example BBP, Yoga, Pilates... Switches every day or you can take a Einzelstunde with Sophie( I can only recommend). The service is great and the staff totally nice! "  Read more
    5.916666666666667
    March 2012
  • " Great service. competent advice for questions. Very friendly service and good advice. We are the second time ... "  Read more
    5.875
    September 2011
  • " ... The child care inside were very hard. Unfortunately, it was often not possible with smaller children level. Ski school came to the hotel. Children are deported with the shuttle bus and picked up. The food was great (varied and delicious). Plus-throughout the day, Segafredo CAFE-free of charge. Wellness ... "  Read more
    5.6805555555555545
    March 2011
  • " The mavida with friendliness, good food, as well as glorious competence and convinced a very positive impression. This hotel is ... "  Read more
    5.666666666666667
    May 2011
  • " It was a very pleasant wellness weekend. The kitchen is excellent, the service in the restaurant. In the übirgen areas such as front desk, bar and wellness area ... "  Read more
    5.75
    November 2011
  • " Top service and excellent food "  Read more
    5.916666666666667
    October 2011
  • " A top hotel for families. Great complex and great food. The childcare is excellent, the offer for children very extensive and nicely carried ... "  Read more
    5.933333333333334
    August 2012
  • " This is a great kids hotel Hagleitner! The staff is very nice, friendly, attentive and helpful. The hotel offers everything, what you want for a family vacation week: great food, great free time possibilities, great service and nice rooms. We are coming again with great ... "  Read more
    5.75
    November 2011
  • " From the first minute to check out a successful vacation in a nice and pleasant surroundings. Relax in a great equipped wellness area. By great food! The mavida again and again ☺ "  Read more
    6
    March 2011
  • " ... have a very small table assigned, we have requested, whether we have a larger table could get, as we the most expensive room in the hotel have, so after 2 days it did with our table worked well. The food was very well, if you have something else choose as the planned menu, cheese or veal so you again 4 ... "  Read more
    3.483333333333333
    February 2012
  • " Already for the third time we spent our autumn holiday in Hagleitner. We were as always very satisfied, it was just great. The food was very, very good and varied. The room generously equipped and clean. The child care was very good. We ... "  Read more
    5.611111111111111
    October 2011
  • " Our Winter break was perfect! Children had have fun and the next visit Bongo. Everything has wonderful worked. The food was very very good sometimes maybe too good. We would have liked just a pizza or burger...=) "  Read more
    5.527777777777778
    January 2012
  • " Egypt was planned, but due to the political situation, this was not possible, so I was looking for a replacement and find it. The stay in the mavida was really great. Food was excellent, service was excellent. On the first day was not cleaned the room and the bed. Wellness area is ... "  Read more
    5.416666666666667
    March 2011
  • " Wellness hotel-good relaxation, great food "  Read more
    5.861111111111112
    November 2011
  • " Super recommendable wellness hotel with top food "  Read more
    6
    June 2011
  • " Ulrich found the cleanliness of hotel mavida for a week very comfortable. Super nice staff and very good food. The breakfast buffet was great and made the start to the day. Mostly the delicious cakes and ... "  Read more
    5.583333333333333
    March 2011
  • " Ulrich found the cleanliness of hotel mavida for a week very comfortable. Super nice staff and very good food. The breakfast buffet was great and made the start to the day. Mostly the delicious cakes and the yeast nut bread. The dinner ... "  Read more
    5.583333333333333
    March 2011
  • " Pleasant small wellness Hotel, nice, clean but rather small rooms, very good restaurant, small outdoor swimming pool, friendly staff, location, in the heart of the village, free ... "  Read more
    5.041666666666667
    August 2011
  • " ... set up. There was a small bar, and in the associated hotel there was a larger bar. The food was very well, beautifully displayed and very much. For children it has a buffet for children give. The restaurant was very clean and the whole hotel. The food was very varied. The atmosphere for the food was very pleasant. "  Read more
    5.5
    November 2011
  • " ... from such a star hotel. Cleanliness, friendliness and service were very important in the hotel. The sauna was very nice former. There were a lot of activities in and around the hotel possible. The food was very varied and tasted very good. We would stay there again. Is very ewmpfehlenswerd. "  Read more
    5.9444444444444455
    May 2011
  • " ... the child care for a lot of variety. One always had the feeling there is always someone who can, if you do it. The hotel itself is very well maintained and equipped not only appropriate, but also the food was very varied. and of the highest quality! Even I always found something, although it is very difficult as ... "  Read more
    6
    June 2011
  • " ... Our small we were often in the mini-Club, a care would have been possible, but our daughter didn't want to stay there. The rooms were clean and the size was alright. The restaurant is very clean, the food was varied and good. The staff was always very friendly and helpful. We will definitely take a vacation in the ... "  Read more
    5.483333333333333
    September 2011
  • " We were total thrilled by this hotel. The shopping opportunities near the hotel directly upon arrival we noticed positive. The food was varied and very good. We'll be back! "  Read more
    5.402777777777778
    October 2011
  • " ... hotel there was a larger bar. The food was very well, beautifully displayed and very much. For children it has a buffet for children give. The restaurant was very clean and the whole hotel. The food was very varied. The atmosphere for the food was very pleasant. "  Read more
    5.5
    November 2011
  • " dinner perfect... Great wine selection, beautiful bar area, extensive breakfast buffet "  Read more
    4.5
    November 2011
  • " friendly staff in the restaurant area. Very nice staff in the wellness area. And upgradeable "  Read more
    4.5
    November 2011
  • " Nice pool area outside and inside. Quiet with no kids and few people hanging around in the area. "  Read more
    5.666666666666667
    September 2011
  • " ... was it. On the second day one could drink from the water tap, since neither the cleaning bottle was not replaced, nor is it the option to use the minibar, because it was simply not exist! 4 * S? The bathroom was okay, the bath and shower very good. In the brochure much-vaunted fireplace is a nice touch, but a ... "  Read more
    4.041666666666667
    April 2011
  • " Pleasant small wellness Hotel, nice, clean but rather small rooms, very good restaurant, small outdoor swimming pool, friendly staff, location, in the heart of ... "  Read more
    5.041666666666667
    August 2011
  • " Very good care for the small, great Gastronomic in general and very friendly staff. The cheapest room type offers unfortunately absolutely no atmosphere as the rest of the rooms in the offer "  Read more
    5.422222222222222
    March 2012
  • " The hotel had a spacious room with old. Badlosungen but, for example, no fan in the toilet, no sink in the toilet. ... "  Read more
    5.319444444444445
    November 2011
  • " The room was brilliant and spacious. The cleanliness of the rooms was always given. The children's room are furnished ... "  Read more
    5.666666666666667
    November 2011
  • " the rooms are beautiful designed, the size is absolutely sufficient and the furnishing is of high quality and very ... "  Read more
    6
    October 2011
  • " the rooms are very spacious, comfortable and practically furnished and always very clean! "  Read more
    5.833333333333333
    February 2012
  • " ... most of the time in the kiddy club on the way. There was a varied program. Our small we were often in the mini-Club, a care would have been possible, but our daughter didn't want to stay there. The rooms were clean and the size was alright. The restaurant is very clean, the food was varied and good. The staff ... "  Read more
    5.483333333333333
    September 2011
  • " ... don't know, but it seems it was cramped and eventual very noisy (with indoor pool, pool chairs, buffet, restaurant). We got an upgrade (from family room Hundstein on family room Sonnberg). Super! The apartment was clean and large, but somehow obstructed and inconsistent( children's room with old carpet and ... "  Read more
    5.138888888888888
    January 2012
  • " super friendly staff, excellent and very kind Baby care, rooms were very clean and this was even toys tidy, very nice and courteous waiters "  Read more
    4.333333333333333
    January 2012
  • " The whole Hagleitner team was friendly, accommodating, the waiters were With the children very friendly. The rooms were clean and large. "  Read more
    5.5
    November 2011
  • " Very beautiful hotel and really friendly staff. As only drawback I the missing ventilation in the toilet and the small bathroom felt. Also the mattress was for my taste somewhat too soft. The child care was great and the ... "  Read more
    5.708333333333333
    January 2012
  • " The hotel had a spacious room with old. Badlosungen but, for example, no fan in the toilet, no sink in the toilet. Ateraktiven schl in the bathroom, not in the bathroom. An old small tv, not the large rooms suitable. Otherwise very pleasant atmosphere and hotel facilities thought ... "  Read more
    5.319444444444445
    November 2011
4.5
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
The staff is very friendly, not only to the children. The waiters are courteous and nice.The restaurant is very nice and the food was very extensive. Breakfast was great, the lunch great, nachmittagssnack and the dinner a force. The cleanliness in the restaurant could not have been better. Unfortunately in the restaurant no gaming for children, like for instance books etc. For a children's hotel, this should be offered.Room hundstein was great designed. Unfortunately the room was very badly soundproofed, our little during the day never slept and at night is very bad asleep. The balcony door to a small … read more
André
Germany
  • Family
  • Age 41-45
1 Other hotel reviews
4.2
Rated:  
  • 1 week
  • Sports
  • Hotel not recommended
Unfortunately our actually great vacation through the handling of a complaint ruined. The hotel advertise on the internet with 2 half days ski kindergarten included. This offer does not exist more! Our complaint was ignored, to our instruction, these with the boss (which we in the entire week not 1 time seen!) Discuss to want, we were as possible: we have nothing in writing, the only on the internet confessed (on the homepage of the hotel!) , pretend 'depending on availability'... The hotel has but the skischulpartner changed and it offers not any more at! On the day of departure finally, … read more
Sabine
Austria
  • Couple
  • Age 26-30
1 Other hotel reviews
5.7
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
My husband and i were very satisfied with all. And we find the bad criticism is not completely true. The only thing which we didn't like so much, is the water in the indoor pool was very cold! Apart from that great hotel with great service and delicious food. … read more
4.8
Rated:  
  • 3 to 5 days
  • Sports
  • Hotel recommended
The staff is friendly and make an effort, the frontdesk employees could better begin school until his. Most of the questions could not be answered and i was partly wrong information given. The staff in the restaurant is very friendly and very helpful, and speaks good german. The caregivers are competent and very friendly and tried hard.We the food very good.The room was nice, large and clean, but unfortunately in the anteroom and bathroom of sewer smell. What disturbed me the most was the lack of elevators, because packed with diaper bag, jackets and child i'm rather with the lift … read more
Ilse
Germany
  • Family
  • Age 36-40
1 Other hotel reviews
5.2
Rated:  
  • 3 to 5 days
  • Sports
  • Hotel recommended
A wonderful hotel for families with small children, with baby because of long distances sometimes difficult. Rooms are newly renovated, the bathroom was only for 1 person large enough. Varied child care with consistently competent staff. Pool area for children and extra relax area for adults. Friendly staff in the catering trade and houskeepingbereich. Only at the front desk is expertise and friendliness hit and miss, the ladies are rather slow and inform partly very bad (already when booking!). Only a young man has hospitality and dedication from. The remains in memory. … read more
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Information about Hagleitner Family Active & Relax Resort

Hotel own description

  • What the hotel offers
    The HAGLEITNER Family Balance Hotel & Spa, awarded with 4 stars, gives your family holiday space: the perfect hotel for all families – single with child, grandparents or extended family. HAGLEITNER Facts: 45 family rooms and 2 suites, all-inclusive or half board, Pongo’s Family Spa with sauna and tepidarium, indoor pool with paddling pool, outdoor pool with paddling pool in summer, special massages for babies and children, 1.400 sq Balance Center & Spa for adults only (Private Spa Suite, Blue Box, Floating Pool, outdoor sport pool with terrace in summer, indoor pool, bio-, herb- and Finnish sauna, Kneipp pool, tepidarium, fitness centre and relax rooms), property at the Zeller lake (summer), shuttle service to the ski area Schmittenhöhe (Areitbahn in Schüttdorf)
  • Location
    • 5 minutes walk to the ski and hiking area Schmittenhöhe • 5 minutes by car to the 2 x 18 holes Leading Golf Club Zell am See/Kaprun • 10 minutes walk to the Zeller lake • 10 minutes by car to the hotel’s property at the Zeller lake • 20 minutes by car to the glacier skiing area Kitzsteinhorn (October-May) • 5 minutes by car to the centre and train station Zell am See
  • Accommodation
    The hotel has over 45 rooms and 2 large suites decorated in country or modern style. Family-friendly furnishings cater for a feeling of wellbeing and offer the perfect possibility to also withdraw for once and relax or have time for oneself. Which child is not happy to have a story read to them by mummy or daddy?
  • Food and Drink
    All-Inclusive board: breakfast buffet, lunch buffet, cake and snacks in the afternoon, fruits, cookies and ice cream, in the evening three menus of choice or buffet, separate buffet for children. Baby and infant food by HIPP, soft drinks, coffee, tea, milk and hot chocolate all day long. Half board does not include the lunch buffet.
  • Other facilities and services
    Child care 800 sq Pongo’s Adventure Land with 100 sq indoor fun park, theatre with show stage and dolby-surround-cinema. Child care in the Mini-Kiddyclub for children from 3 months old, 7 days a week! In summertime: Family programme “On nature’s trail” with adventure days, children’s kitchen, pony riding, free-of-charge bike rental, etc. In wintertime: Pongo’s mini ski area in the hotel’s garden for children from 3 years old, Pongo’s ski school special for kids from 4 years old, ski rental directly in the hotel, free-of-charge ski lockers at the Areitbahn station.
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25/07/2012:

From July 2012 on the HAGLEITNER Family Balance Hotel & Spa shines in a new look! Look forward to a wellbeing ambience in the new alpine lifestyle! An architectural concept for adults and children which focuses the connection between human and nature. The concept of colors is a well-done mixture of natural earthy tones and lively colors like purple, orange, yellow and blue. The colors represent the variety of nature, materials like old forest, Swiss stone pine, leather and loden underline the effect. The design the newly created family rooms Hundstein, Sonnberg Superior, Sonnberg Deluxe, Kitzsteinhorn Superior and Kitzsteinhorn Deluxe combine tradition and modern lifestyle. The lobby invites to comfortable be-together with open chimney and a bar! The restaurant is presented in a new modern design!

Hotel amenities

  • Non-smoking room
  • Play rooms
  • Central heating
  • Free parking
  • Car park

Room amenities

  • CD Player
  • Satellite TV
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Full board
  • Restaurant
  • Vegetarian
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 2
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Kids club (6-9 years)
  • English
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service
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