# 3 of 31 hotels in Kandersteg

Hotel Victoria Ritter(3 stars)

Usseri Hauptstrasse 3718 Kandersteg View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.8
  • Service
    5.8
  • Location
    5.5
  • Gastronomy
    5.9
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    11
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
James
A great hotel in a wonderful setting
  • Recommended hotel
  • Singles
  • Other stay
  • July 2013
I was especially impressed by how easily I was given a larger room on request. The staff were especially friendly and helpful. The manager stopped briefly by my table each evening and even helped me with German. Doris, at the front desk, mailed some sweaters to me that I'd left behind. The dining room was particularly elegant. My experience here was extraordinarily pleasant. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Reto
A wonderful ambience
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • January 2013
A wonderful ambience. Good value for money (very spacious room). I will this hotel more book. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
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Alexandra
Nostalgic charm in personal atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
Installation-mix of nostalgic elegance with lewd, parquet flooring and rosenschmuck in the dining room and farmers-romantic the room we enjoyed very good; the idea of belle epoque week (only the hotel -sunday experienced) very attractive, a kind of nostalgic Carneval. The food super, varied and always very attractive and well-arranged. The staff was very friendly and measurable personal and attentive care of the guests hard, felt very comfortable. Good excursions in nearby environment, easy to get to. Are like to come again! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
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Daniel
Family friendliness as a principle
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
The hotel we have as a part of the belle-epoque weeks met. We are now over the festive season returned. It is perfect suitable as a family hotel. A competent and friendly childcare offers, we appreciated very. The supervisors the small trips and organise kid. The friendliness and willingness to help falls from the check-in to check-out. It seems to the principle of the hotel to include. The german skills of the foreign staff members of the hotel leave much to be desired. This flaw, but by friendliness made up for it. The room was excellent for our needs and ... the free upgrade due to non-availability of the booked room type was a pleasant festtagsüberraschung. Conclusion gladly anytime again! read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
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Susan
The Perfect Christmas break
  • Recommended hotel
  • Families
  • Proof of booking
  • Other stay
  • December 2012
Old world charm, spotlessly clean, huge bathroom, spacious bedroom with flat screen TV, friendly and helpful staff. Very elegant dining room, attentive waiting staff, wonderful food. A spacious lounge, with bar service. Toboggans to borrow, ski school if needed. We did not use the pool and only discovered the table football as we were checking out. All ages at the hotel, not to many small children, thankfully. There was a spa available which I planned to use but did not get around to. Absolutly perfect Hotel, no complaints whatsoever and I am picky! read hotel review
  • Gastronomy
    6.0

    Delicious, 4 courses every night and 5 courses on Christmas Day! Modern style, portions on the small side but you could ask for more. Beautifully presented. Breakfast was a plentiful buffet, help yourslf to as much as you like - no rush, lovely.

  • Hotel
    6.0

    Old world charm, spotlessly clean, huge bathroom, spacious bedroom with flat screen TV, friendly and helpful staff. Very elegant dining room, attentive waiting staff, wonderful food. A spacious lounge, with bar service. Toboggans to borrow, ski school if needed. We did not use the pool and only discovered the table football as we were checking out. All ages at the hotel, not to many small children, thankfully. There was a spa available which I planned to use but did not get around to. Absolutly perfect Hotel, no complaints whatsoever and I am picky!

  • Location
    6.0

    Surrounded by snow covered mountains. Lovely village, close to the station. Free village busses during our stay. Lots of shops for mooching in, and bars for lounging in. 3 Choices of cable cars to get higher up the mountain. We did not ski but lots of cross country and downhill available. Acres of tabogganning tracks.

  • Room
    6.0

    Spacious room, huge bathroom, both toasty warm. Flat screen TV. Lots of wardrobe and drawer space. The kids (young adults!) had their own room with a balcony. Shower over bath, lots of hot water. Shower worked well. I have never sat on the loo with a mountain view before!!

  • Service
    6.0

    First Class in every regard. Reception staff, waiting staff, cleaners, bar staff - all fantastic.

  • Sport & Leisure
    6.0

    We are not a very sporty family but we enjoyed the toboggoning, curling, torchlit stroll and watching the skiing. The teenagers skated as well. We forgot our swimming kit so did not use the pool, but it looked lovely. Cheapest swimming cossie to buy in the village nearly £80 - be warned! We loved the horse drawn sleigh ride. No free Wi-Fi don't think there is much of that in Switzerland, we did find it sometimes. Simple to buy however and relativley cheap £3ish a day. Father Christmas visited and did the Pelzmartiga - brilliant.

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Information about Hotel Victoria Ritter

Hotel Information

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Amenities

Hotel amenities

  • Ski equipment storage
  • Meeting/Banquet Facilities
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Safe
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Tennis court
  • Skiing

Spa offers

  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Babysitting/Child services
  • Express check in and check out
  • Trainstation
  • Currency exchange
  • Pets allowed
  • Wifi
  • Newspaper
  • Laundry service