# 4 of 33 hotels in Kandersteg

Belle Epoque Hotel Victoria(3 stars)

Usseri Hauptstrasse 3718 Kandersteg View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    4.9
  • Location
    5.2
  • Gastronomy
    5.4
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    10
  • very good
    2
  • acceptable
    1
  • poor
    1
  • terrible
    0
Read all hotel reviews
Mark
Excellent meals and friendly staff
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • January 2015
Excellent hotel, our second stay here. One of the highlights was the very good evening meals, and the staff in the restaurant were also very friendly and helpful. Breakfasts also had a good choice read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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David
Fabulous stay
  • Recommended hotel
  • Couples
  • Other stay
  • January 2015
We recently stayed at the Belle Epoque for the second time, and once again found the experience very enjoyable. Superb evening meals (beautifully presented); efficient and very helpful and friendly staff; very comfortable, very clean, well-appointed rooms; very good facilities; lovely public areas; beautiful setting. And, now, free wifi in public areas. Highly recommended. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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James
A great hotel in a wonderful setting
  • Recommended hotel
  • Singles
  • Other stay
  • July 2013
I was especially impressed by how easily I was given a larger room on request. The staff were especially friendly and helpful. The manager stopped briefly by my table each evening and even helped me with German. Doris, at the front desk, mailed some sweaters to me that I'd left behind. The dining room was particularly elegant. My experience here was extraordinarily pleasant. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Alexandra
Nostalgic charm in personal atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
Installation-mix of nostalgic elegance with lewd, parquet flooring and rosenschmuck in the dining room and farmers-romantic the room we enjoyed very good; the idea of belle epoque week (only the hotel -sunday experienced) very attractive, a kind of nostalgic Carneval. The food super, varied and always very attractive and well-arranged. The staff was very friendly and measurable personal and attentive care of the guests hard, felt very comfortable. Good excursions in nearby environment, easy to get to. Are like to come again! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
Close
Reto
A wonderful ambience
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • January 2013
A wonderful ambience. Good value for money (very spacious room). I will this hotel more book. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
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Read all hotel reviews

Information about Belle Epoque Hotel Victoria

Hotel Information

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Playground
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Safe
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Tennis court
  • Cycling

Spa offers

  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Babysitting/Child services
  • Express check in and check out
  • Trainstation
  • Currency exchange
  • Pets allowed
  • Wifi
  • Newspaper
  • Laundry service