# 16 of 197 hotels in Kaprun

Das Alpenhaus Kaprun(4 stars)

Schloßstrasse 2, 5710 Kaprun View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.5
  • Service
    5.2
  • Location
    5.3
  • Gastronomy
    5.3
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    37
  • very good
    7
  • acceptable
    0
  • poor
    1
  • terrible
    1
Read all hotel reviews
Rene
Absolutely try out - great house!
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2014
Great hotel - very tastefully decorated - ideal for a schiwochenende - very friendly staff - completely new spa - wide selection of massages, etc. - in all cases a further weekend value! read hotel review
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Nice Alpenhotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Very nice house %singlelinebreak % Friendly staff %singlelinebreak % Good kitchen %singlelinebreak % Prices rather demanding %singlelinebreak % Russian invasion mind %singlelinebreak % Apart from that, everything was perfect. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    3.0
    Distance to ski lift
    3.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Florian
Vacation close to the alps.
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2014
I felt very comfortable in the hotel! Friendly staff, great atmosphere with lots of wood but modern and stylish furnishings and coordinated. Great spa area where you could relax and feel comfortable. I can only recommend it! read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close

Perfect superb house!
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • January 2014
Many thanks to the whole team, especially the directorate friday Tina m. Verdi for the Unforgettable days! Great hotel and very courteous staff! You can absolutely't criticize! As i many hotels and also much on the way am, i am all the more pleased the alpenhaus now to my personal 'top hotels',! Keep up the good work and i'll definitely be back soon! All love! R. w. (room 324) read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Stefan
Nice hotel in the centre of kaprun.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • December 2013
Nice hotel in the centre of kaprun. The hotel looks new/newly renovated and is very well maintained. Great spa and gym. read hotel review
  • Hotel
    5.0

    Nice hotel in the centre of kaprun. The hotel looks new/newly renovated and is very well maintained. Great spa and gym.

  • Service
    4.0

    Front desk was very friendly, rooms and hotel generally very clean and well maintained. The only drawback were the extra parking fees from 8 Euro / night. Lack of alternative in the surrounding area is the not in order. Throughout the hotel is free wi-fi available.

  • Room
    5.0

    We had a junior suite. This was huge and very well appointed. The bathroom was large and the separate toilet separated. Everything was very clean and looked quite new.

  • Location
    4.0

    The hotel is located in the centre of kaprun. Distance to the kitzsteinhorn and schmittenhöhe / Zell am See each about 15 minutes. There are frequent buses to the ski resorts. A few nice bars in walking distance. Supermarket opposite.

  • Gastronomy
    4.0

    Breakfast buffet is very nice. Everything looked freshly and was varied. The restaurant and the bar we did not visit.

  • Sport & Leisure
    5.0

    Great spa area with indoor and outdoor pools, saunas and a separate spa area. Everything was very spacious, clean and comfortable. There is also a modern gym, but we didn't use it.

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Karsten
Good relaxation in a central location
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2013
Vorwegzuschicken is, that we the building already longer know. All in all it was again good. You can see the house but gradually, that it somewhat older is. In this respect, the planned modernization construction also necessary. Furthermore, it was told, it is however not more of Steigenberger managed. Furthermore you can tell, that a new management is. Was the previous director almost omnipresent, so now the new director hardly seen. A bit poor is the internet service. There are now daily 30 minutes free, but that is not quite the conditions of the time, as it in many hotels ... now unlimited, free internet access there is. Furthermore it is a bit of an inconvenience, daily a new zugansgcode getting. read hotel review
  • Hotel
    5.0

    Vorwegzuschicken is, that we the building already longer know. All in all it was again good. You can see the house but gradually, that it somewhat older is. In this respect, the planned modernization construction also necessary. Furthermore, it was told, it is however not more of Steigenberger managed. Furthermore you can tell, that a new management is. Was the previous director almost omnipresent, so now the new director hardly seen. A bit poor is the internet service. There are now daily 30 minutes free, but that is not quite the conditions of the time, as it in many hotels now unlimited, free internet access there is. Furthermore it is a bit of an inconvenience, daily a new zugansgcode getting.

  • Location
    6.0

    The entire area is and remains a dream; particularly if the weather is nice. The skiing are excellent (3 areas nearby: kitzsteinhorn, Zell am See, saalbach -Hinterglemm) and one has evening a wide selection of restaurants and bars.

  • Room
    4.0

    The rooms are clean and well maintained. The furnishing is but ' in the years' old. Something needs to be done about it, which is also available for this year is planned. %blank% is recommendable, somewhat more schrankkapazität be provided. It has just in the winter nevertheless somewhat more for everyone, so that it could quickly be tight.

  • Service
    5.0

    The staff is friendly and courteous. You can tell, that Steigenberger accordingly selected is. Something ' ruckelig' it was at the beginning with the housekeeping. So was at two days the room to the lunch still not made, especially my wife, the not more ski runs, bothered us. This was then but taken care of. Also, i had to the ain or other times in the evening in the bar wait a bit, before it (again) something.

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Dirk
All in all a decent stay
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Business trip
  • February 2013
All in all a decent stay. However the staff was in the restaurant area very inflexible. To in the morning a Cappuccino to get, it took some effort. Lunch had it to blow to blow again, appetizer/soup, main course and dessert. We were a larger group and if some participants late, they sat before the cold soup. In the evening the bar at 23:00 o'clock, which was a shame. The surrounding bars were an alternative, but only for après-ski lovers. Over the furnishing from Steigenberger hotel is splendid arguments, i think they could once the interior decorators and change ... somewhat modern-but that was a matter of taste. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    3.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
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Florian
Great comfortable hotel
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2013
The location of the hotel is very good reachable mmittem in the center of kaprun. Friendly and courteous front desk on arrival and professionalism at the check-in. Very friendly staff in the entire place and also at the restaurant and the bar accommodating. Generous designed room with a large bathroom! Pleasant atmosphere in the entire hotel where you just be comfortable can. The hotel you can highly recommend and will stay there again. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close

Sport and good food - very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2013
A great thing about the hotel is his friendly atmosphere and its cleanliness. The device in the fitness room are new and clean. The dining room is big and exudes comfort, the food fulfilles all wishes - also a good wine list is available. The pool was we didn't use it, the sauna area is sufficient, however there were only a few relaxing loungers available. While we were there, there were lots of guests from the former eastern bloc countries present, so we were the only nudists in Of the sauna, towels were also not always under-there was no sauna ... rules on display, we had to accept this. We didn't use the spa facilities. Ski rental in the hotel was excellent, the bus ride to the kitzsteinhorn again expect pleasant, the stop almost directly in front of the hotel. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Read all hotel reviews

Information about Das Alpenhaus Kaprun

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift
  • Central heating
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Phone
  • Cable TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 2
  • Number of restaurants for non-guests: 2
  • Number of restaurant seats altogether: < 100
  • Vegetarian
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Cycling

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Non-hotel guests can/cannot access the area: open
  • Eurocard/Mastercard
  • German
  • 24 hour security
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service