# 11 of 42 hotels in Incekum (Alanya)

Suntopia Hotel Pegasos Royal(5 stars)

Incekum Mevkii 07400 Avsallar / Alanya / Antalya TR Show map
Hotel Pictures - Suntopia Hotel Pegasos Royal
Average
Recommended
Trend

At a glance

  • Great hotel (15)
    "Great hotel" found in 21 reviews
    • " Great hotel " 
      5.6499999999999995
      August 2012
    • " Great hotel , I would fly there again immediately. The beach is wonderful and with the staff one notices ... " 
      5.6499999999999995
      August 2012
    • " If one Scandinavian/English spiced food like, actually a nice hotel . The selection and the taste of the meals is definitely not for Austrian palate (little ... " 
      4.333333333333333
      August 2012
    • " Good hotel , but there is a lack of cleanliness " 
      4.583333333333333
      September 2012
    • " Beach and pool area are in very good condition . The children were with the rutschenangebot very well looked after. The beach is for children ... " 
      4.583333333333333
      September 2012
    • " Very beautiful hotel with direct beach area. Very hotel that is friendly with children. Very friendly staff, to the ... " 
      5.627777777777777
      May 2012
    • " For families in particular with children this hotel was perfect. Next to the kids Club and the countless slides there was every evening a special programme for children. The beach was very nice and clean . The sea water was crystal clear, one could see the ground. The food was excellent, every day ... " 
      5.666666666666667
      August 2011
    • " Very nice hotel , the check in was very relaxed, the rooms (view of the sea) were found to be of the highest ... " 
      5.4305555555555545
      October 2011
    • " Great family hotel just to be recommended " 
      5.866666666666667
      July 2012
    • " ... have been a little varied can be. We stayed for a 4 -headed family, however the room was a little too small, respectively the balcony. Otherwise the view was very nice. The pool' s were in good condition , the sea and the beach also very nice. The staff can also good English :-) As family hotel ... " 
      5.25
      July 2012
    • " ... too small, respectively the balcony. Otherwise the view was very nice. The pool' s were in good condition, the sea and the beach also very nice. The staff can also good English :-) As family hotel you can very good rate. We would love to come back to pegasos royal next year!:-) " 
      5.25
      July 2012
    • " It is a great hotel and we highly recommend it. The food was very good and always fresh. Lots of choice and show ... " 
      5.736111111111112
      September 2011
    • " Great beach and standard hotel " 
      4.652777777777778
      September 2012
    • " The hotel is getting old, mostly british guests and its, family room very small the crib was only extended couch (very narrow ), great beach and great pool areas, for austrian guests rather the pegasos resort recommended, as the whole animation only ... " 
      4.652777777777778
      September 2012
    • " ... lady let (the but it took his time and this on the day of arrival). The cleaning of the rooms left to be leftover, with tip it was then better. if you the cleaning straight in the room was, it was very clean cleaned. the room and the bathroom were large enough and we had enough space. But the ... " 
      4.638888888888888
      January 2012
  • Spiced food (8)
    "Spiced food" found in 8 reviews
    • " If one Scandinavian/English spiced food like, actually a nice hotel. The selection and the taste of the meals is definitely not for ... " 
      4.333333333333333
      August 2012
    • " In short, the hotel is highly recommended in every way, for families with children, young people, simply for all. Food was very good , cleanliness and the location is great. Rooms are very nice, but small! " 
      6
      October 2011
    • " Very beautiful hotel with direct beach area. Very hotel that is friendly with children. Very friendly staff, to the Directors, where one finds that already. The food was simply great . " 
      5.627777777777777
      May 2012
    • " ... to the kids Club and the countless slides there was every evening a special programme for children. The beach was very nice and clean. The sea water was crystal clear, one could see the ground. The food was excellent , every day there was a different menu and a suitable subject. We had a evening for example ... " 
      5.666666666666667
      August 2011
    • " It is a great hotel and we highly recommend it. The food was very good and always fresh. Lots of choice and show cooking. The beach was clean and the ocean too. The ... " 
      5.736111111111112
      September 2011
    • " ... one, you had to 7:30 A. M. reserve. (Nothing for those that want to sleep) umbrellas there was a lot too few. the beach and the sea were wonderful, warm and clean. Nothing to complain about. the food was sufficient , changeable and taste of the food are really good. Something for everyone, also for vegetarians ... " 
      4.638888888888888
      January 2012
    • " Great place & great food ! " 
      5.416666666666667
      June 2012
    • " Great hotel and superb pool area with many childrens slides. Food was excellent with a great variety of different dishes every day. Superb service from the staff (One of the ... " 
      5.416666666666667
      June 2012
  • Very friendly staff (6)
    "Very friendly staff" found in 6 reviews
    • " Very beautiful hotel with direct beach area. Very hotel that is friendly with children. Very friendly staff , to the Directors, where one finds that already. The food was simply great. " 
      5.627777777777777
      May 2012
    • " Travelled with my boyfriend and my children/ Grandchildren and daughter-in-law/ son been in this hotel, for us it was only wonderful vacation, friendly staff ... Service great... Clean complex and hotel. Can only recommend it and will definitely go back ... " 
      5.866666666666667
      July 2012
    • " ... bowling alleys, I would stay away from. In the restaurant there really more than enough selection. And I was already in vieelen hotels on the world. Even Schnitzel you will find it here :-) The staff are very accommodating , and fulfills all wishes. When we after a Rummycub game asked, worried simply one. We were at ... " 
      5.133333333333334
      June 2012
    • " Hotel Pegasos royal especially for families with children suitable. Nearby beach or many pools offer lots of possibilities for good relaxation. Not to forget is cleanliness in the resort and really friendly staff . Can only recommend. " 
      5.858333333333333
      June 2012
    • " ... carried out have been, but which still were taking place were really cool. For example beach volleyball, tischtnnis, water aerobics etc. often twice a day distributed. The entertainers were all very friendly but not pushy. But mostly at the entertainment rather English. The pool was clean and ... " 
      5
      October 2011
    • " There is a Doctors and Dentist in the Hotel. The staff are friendly and polite and there language skills are very good.The Hotel room was very clean and the hotel ... " 
      6
      October 2011
  • The food was always the  (1)
    " The food was always the " found in 1 review
    • " Unfortunately, the hotel is located next to a busy street and it was very noisy. Ask at the booking definitely for sea side. The food was always the same. After three days I already go sick at the thought of that food... Well it is good, ... " 
      3.2694444444444444
      July 2011
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.4
  • Service
    4.5
  • Location
    5.0
  • Gastronomy
    4.7
  • Sport
    5.1

Rating breakdown

  • Excellent
    33
  • Very Good
    8
  • Acceptable
    17
  • Poor
    2
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

  • " Great hotel "  Read more
    5.6499999999999995
    August 2012
  • " Great hotel, I would fly there again immediately. The beach is wonderful and with the staff one notices ... "  Read more
    5.6499999999999995
    August 2012
  • " If one Scandinavian/English spiced food like, actually a nice hotel. The selection and the taste of the meals is definitely not for Austrian palate (little ... "  Read more
    4.333333333333333
    August 2012
  • " Good hotel, but there is a lack of cleanliness "  Read more
    4.583333333333333
    September 2012
  • " Beach and pool area are in very good condition. The children were with the rutschenangebot very well looked after. The beach is for children ... "  Read more
    4.583333333333333
    September 2012
  • " Very beautiful hotel with direct beach area. Very hotel that is friendly with children. Very friendly staff, to the ... "  Read more
    5.627777777777777
    May 2012
  • " For families in particular with children this hotel was perfect. Next to the kids Club and the countless slides there was every evening a special programme for children. The beach was very nice and clean. The sea water was crystal clear, one could see the ground. The food was excellent, every day ... "  Read more
    5.666666666666667
    August 2011
  • " Very nice hotel, the check in was very relaxed, the rooms (view of the sea) were found to be of the highest ... "  Read more
    5.4305555555555545
    October 2011
  • " Great family hotel just to be recommended "  Read more
    5.866666666666667
    July 2012
  • " ... have been a little varied can be. We stayed for a 4 -headed family, however the room was a little too small, respectively the balcony. Otherwise the view was very nice. The pool' s were in good condition, the sea and the beach also very nice. The staff can also good English :-) As family hotel ... "  Read more
    5.25
    July 2012
  • " ... too small, respectively the balcony. Otherwise the view was very nice. The pool' s were in good condition, the sea and the beach also very nice. The staff can also good English :-) As family hotel you can very good rate. We would love to come back to pegasos royal next year!:-) "  Read more
    5.25
    July 2012
  • " It is a great hotel and we highly recommend it. The food was very good and always fresh. Lots of choice and show ... "  Read more
    5.736111111111112
    September 2011
  • " Great beach and standard hotel "  Read more
    4.652777777777778
    September 2012
  • " The hotel is getting old, mostly british guests and its, family room very small the crib was only extended couch (very narrow ), great beach and great pool areas, for austrian guests rather the pegasos resort recommended, as the whole animation only ... "  Read more
    4.652777777777778
    September 2012
  • " ... lady let (the but it took his time and this on the day of arrival). The cleaning of the rooms left to be leftover, with tip it was then better. if you the cleaning straight in the room was, it was very clean cleaned. the room and the bathroom were large enough and we had enough space. But the ... "  Read more
    4.638888888888888
    January 2012
  • " The hotel is getting old, mostly british guests and its, family room very small the crib was only extended couch (very ... "  Read more
    4.652777777777778
    September 2012
  • " In short, the hotel is highly recommended in every way, for families with children, young people, simply for all. Food was very good, cleanliness and the location is great. Rooms are very nice, but small! "  Read more
    6
    October 2011
  • " Perfect location on the beach, and walkingdistance to shoppingareas. Plenty of pools and poolactivities. "  Read more
    5.833333333333333
    September 2011
  • " Great beach and standard hotel "  Read more
    4.652777777777778
    September 2012
  • " The hotel is getting old, mostly british guests and its, family room very small the crib was only extended couch (very narrow ), great beach and great pool areas, for austrian guests rather the pegasos resort recommended, as the whole ... "  Read more
    4.652777777777778
    September 2012
  • " Very beautiful hotel with direct beach area. Very hotel that is friendly with children. Very friendly staff, to the Directors, where one finds that already. The food was simply great. "  Read more
    5.627777777777777
    May 2012
  • " Travelled with my boyfriend and my children/ Grandchildren and daughter-in-law/ son been in this hotel, for us it was only wonderful vacation, friendly staff... Service great... Clean complex and hotel. Can only recommend it and will definitely go back ... "  Read more
    5.866666666666667
    July 2012
  • " ... bowling alleys, I would stay away from. In the restaurant there really more than enough selection. And I was already in vieelen hotels on the world. Even Schnitzel you will find it here :-) The staff are very accommodating, and fulfills all wishes. When we after a Rummycub game asked, worried simply one. We were at ... "  Read more
    5.133333333333334
    June 2012
  • " Hotel Pegasos royal especially for families with children suitable. Nearby beach or many pools offer lots of possibilities for good relaxation. Not to forget is cleanliness in the resort and really friendly staff. Can only recommend. "  Read more
    5.858333333333333
    June 2012
  • " ... carried out have been, but which still were taking place were really cool. For example beach volleyball, tischtnnis, water aerobics etc. often twice a day distributed. The entertainers were all very friendly but not pushy. But mostly at the entertainment rather English. The pool was clean and ... "  Read more
    5
    October 2011
  • " There is a Doctors and Dentist in the Hotel. The staff are friendly and polite and there language skills are very good.The Hotel room was very clean and the hotel ... "  Read more
    6
    October 2011
  • " If one Scandinavian/English spiced food like, actually a nice hotel. The selection and the taste of the meals is definitely not for ... "  Read more
    4.333333333333333
    August 2012
  • " In short, the hotel is highly recommended in every way, for families with children, young people, simply for all. Food was very good, cleanliness and the location is great. Rooms are very nice, but small! "  Read more
    6
    October 2011
  • " Very beautiful hotel with direct beach area. Very hotel that is friendly with children. Very friendly staff, to the Directors, where one finds that already. The food was simply great. "  Read more
    5.627777777777777
    May 2012
  • " ... to the kids Club and the countless slides there was every evening a special programme for children. The beach was very nice and clean. The sea water was crystal clear, one could see the ground. The food was excellent, every day there was a different menu and a suitable subject. We had a evening for example ... "  Read more
    5.666666666666667
    August 2011
  • " It is a great hotel and we highly recommend it. The food was very good and always fresh. Lots of choice and show cooking. The beach was clean and the ocean too. The ... "  Read more
    5.736111111111112
    September 2011
  • " ... one, you had to 7:30 A. M. reserve. (Nothing for those that want to sleep) umbrellas there was a lot too few. the beach and the sea were wonderful, warm and clean. Nothing to complain about. the food was sufficient, changeable and taste of the food are really good. Something for everyone, also for vegetarians ... "  Read more
    4.638888888888888
    January 2012
  • " Great place & great food! "  Read more
    5.416666666666667
    June 2012
  • " Great hotel and superb pool area with many childrens slides. Food was excellent with a great variety of different dishes every day. Superb service from the staff (One of the ... "  Read more
    5.416666666666667
    June 2012
  • " Unfortunately, the hotel is located next to a busy street and it was very noisy. Ask at the booking definitely for sea side. The food was always the same. After three days I already go sick at the thought of that food... Well it is good, ... "  Read more
    3.2694444444444444
    July 2011
  • " ... at the check-in there were some difficulties, as the TUI only a room booked, although 2. Nevertheless we got as compensation already times 2 family room. The next morning was all resolved. The rooms are really big, and clean. There is a living room with sliding door. And balcony. Not the newest furniture, ... "  Read more
    5.133333333333334
    June 2012
  • " The Pegasos Royal Hotel is a beautiful hotel very clean. The rooms are spacious and i had a family room with a gorgeous sea view,they are cleaned every day they have a ... "  Read more
    6
    October 2011
  • " We were a family of 16 persons who went on a all inclusive for two weeks, and it couldn't have been better. Big rooms with aircondition. The whole hotel was clean and nice. "  Read more
    5.833333333333333
    September 2011
  • " Big rooms with aircondition. TV with a lots of channels. Could need new carpets. "  Read more
    5.833333333333333
    September 2011
  • " There is a Doctors and Dentist in the Hotel. The staff are friendly and polite and there language skills are very good.The Hotel room was very clean and the hotel grounds are beautiful. "  Read more
    6
    October 2011
Rudolf
Austria
  • Couple
  • Age 56-60
4 Other hotel reviews
3.0
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
Staff unfriendly and incompetent, only plastic cup at the bar evenings, very friendly the manager the very speaks German well … read more
Ulli
Austria
  • Family
  • Age 36-40
7 Other hotel reviews
4.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
The staff are demotivated-after summersplash understandable. Mainly english and russian are spoken, few danish, m norwegian and swedish. Almost no german and above all no child animation on german Room cleaning-well, if at all then always too few towels. Before 17 o'clock anyway not \u263a Complaints were with a smile but it happened nothing at all... You had to deal with the lack of laundry help themselves (uncovered bins outside)Food was basically reasonable, if also always the same!Sufficient size, tv, safe and fridge available. About the cleaning must however be urgently worked!The hotel is already somewhat older and you can tell, that this … read more
Harald
Austria
  • Couple
  • Age 66-70
3 Other hotel reviews
4.0
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
All together friendly staff, good foreign languages skills, although 'hotel language' English, the cleanliness leaves something to be desired, our room was not cleaned once, laundry, doctor, indoor pool with 25 meters pool and paddling pool for children, the complaints will be followed up1 main restaurant and several à la carte restaurant Which partly not like: the all inclusive food, whereas you differentiate must: Breakfast, cold appetizers, side dishes about the main courses, desserts: very good, the actual main courses are too few varied: only poultry and fish, the less tastily prepared. Altogether is the kitchen in my opinion very turkish, which … read more
Caroline
Austria
  • Couple
  • Age 51-55
1 Other hotel reviews
3.5
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
So the complex with us over: An ageing hotel; room simply furnished, especially bathroom very dirty-Absolutely in need of renovation. Cleaning the room included Linen very poor; also the cleanliness in the hallways and in the otherwise. Öffentlichkeitsbereich leaves much to be desired. The staff speaks almost no English or German, is not very concerned for the guests, seemed Unmotivated and shows little competence. Breakfast is versatile and very good, offer during the day ok. , dinner - excluding Süßspeisentheke, which never was regularly replenished, - reasonable; the selection of drinks isn't very large, the quality rather bad. Top is the direct location on … read more
3.2
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
It would be a wonderful family hotel but unfortunately lacks drastically to cleanliness and friendliness. For children it is a real paradise. The staff speaks only English or Russian. The rooms were the whole week not once cleaned properly. Really a great shame, that you a great hotel so come down leaves. We have our first family vacation with our 1 years allten daughter expected. … read more
Read all hotel reviews

Information about Suntopia Hotel Pegasos Royal

11/02/2013:

We would like to thank all visitor comments regarding their experiences in our hotel. A significant number of guest have experienced a fantastic holidays but there are also an important number of guest who could not get their holiday expectations properly fulfilled on our hotels. We have carefully gone through all comments both negative and positive. We have learned a lot by doing that and all those comments have become a guideline for our how to improve ourselves project. Now we are happy to inform that a total renovation plan is in place and approximately 4,5 million euro will be spent on Pegasos Royal and Resort to make all those improvements visitors have pointed out in their comments. Our investments are not only for hardware such as complete renovation of all the rooms, restaurant and general areas but also we have set a training plan for all our employees to give best possible service in the coming season specially Food and Beverage side. We have upload new pictures, which indicate how our hotel will look in coming season. Thanks again for all critics and comments that helped us a lot. Suntopia Hotels.

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