# 3 of 52 hotels in Grand Baie

Veranda Grand Baie Hotel & Spa(3.5 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.6
  • Location
    5.5
  • Gastronomy
    5.1
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    17
  • very good
    3
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

A beautiful small hotel, perfect for all!
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
the hotel is very petite with only around 94 rooms, however it has a lot of character. the hotel rooms are kept very tidy and any time you ask for something it is brought straight away, I asked for some bug tablets to go in the adaptor at reception and they were brought to the room in less then 10 minutes. there is a mini bar in the room and everything is included but the mentos and the mars bar and it is filled with what ever has been taken out everyday after the room has been cleaned. We were ... on all inclusive and the food was of very good quality, however there wasn't a lot of variety especially for a picky eater like myself. There were guests of all ages at the hotel and from many different countries and there was no trouble with anyone everyone was very polite while on their holiday which made the hotel have a very friendly feel. read hotel review
  • Location
    4.0

    The public beach is right on the hotel and you don't just have to stay where the hotel has sun loungers due to it been a public beach you can go and sit anywhere you wish. When we were there we walked to the right from the area of the beach just outside of the hotel and found a beautiful spot that took just over 5 minutes walk to get too. Outside of the hotel is the town area that has a wide variety of shops that are all in walking distance, we enjoyed going for a meal at Luigis which is an Italian restaurant that is only 5 minutes from the hotel and the food is of very good quality and price however the portions are quite large so its a good thing to take into account especially if you have young children. The hotel offers a glass bottom boat trip that leaves every day at around 10 and is 1 hour long you go out on the boat and the boat house staff throw bread into the water to attract the fish and there is also and opportunity to snorkel if you wish too. this I believe is a great trip especially with young children. they also have canoes as well which you can go out on we didn't so im not sure if they cost but many people seemed to go out in them each day. when we were there we went to Casela nature and leisure park, which is about 1 hours drive from the hotel, we took a taxi and you can find the guys just outside of the hotel however some can be quite expensive so make sure to have a look at different prices before you book one. we walked with the lions while we were there which was an amazing experience and I would definitely recommend it however you have to be 15 years or older to take part in this. the park also has many other things you can like the petting farm and the viewing stands to see the lions, which is good for younger children to even enjoy and at each section of the park there is the availability for food and drinks.

  • Hotel
    5.0

    the hotel is very petite with only around 94 rooms, however it has a lot of character. the hotel rooms are kept very tidy and any time you ask for something it is brought straight away, I asked for some bug tablets to go in the adaptor at reception and they were brought to the room in less then 10 minutes. there is a mini bar in the room and everything is included but the mentos and the mars bar and it is filled with what ever has been taken out everyday after the room has been cleaned. We were on all inclusive and the food was of very good quality, however there wasn't a lot of variety especially for a picky eater like myself. There were guests of all ages at the hotel and from many different countries and there was no trouble with anyone everyone was very polite while on their holiday which made the hotel have a very friendly feel.

  • Service
    6.0

    the staff in the hotel are excellent, every single member is very polite and they will go out of their way to make your stay the best it possibility can be. they are very good at both French and English and easy to understand. They always make sure your drinks are filled up and an empty plate is not left on the table for too long. they always make the effort to speak and ask you how you are and always have a smile on their faces. Anything you needed they told us as soon as we arrived to just go to the reception and they would sort anything out and they did live up to this and handled any problem very quickly. there is also an animation team who are very polite and will ask you if you wish to take part but will not hassle you every day if you don't they understand you are here to relax and respect your wishes.

  • Sport & Leisure
    5.0

    The pool could have been cleaner but on our last day they were starting to clean it out fully so it should be in better condition now. There was night time entertainment on every night which is suitable for all ages and is very enjoyable especially the weekly fashion show is a one to watch and if you wish you can even get involved. internet is available in public spaces especially in the area around the bar and is free. the area around the pool is kept very clean and the sunbeds are always usable

  • Gastronomy
    4.0

    there is one restaurant and one bar in the hotel. The quality of the food is very good however there could be a bit more variety because as a picky eater I struggled a few days and some times felt like I was eating the same thing, but close to the end of our holiday they were starting to bring out different food especially at a tea time. They have different types of food on depending on the night, such as Mauritian or Indian nights. there is a collective tip box in the reception which you can use to tip the staff they are not tipped individually but all is divided between all the members

  • Room
    6.0

    The size of the room was create we got upgraded so not sure what the smaller ones are like. everything in the room worked well and we had no problems. the room is always kept clean and there was nothing that broke. the cleaner came back one day to say the phone wasn't working and had someone with her to fix it and we didn't even know that it was broken, showing they check everything in the room when it is cleaned.

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Sandra
Nicely located hotel with watersport activities
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2015
We liked the family atmosphere of the hotel, nice pools and its watersport opportunities. read hotel review
  • Location
    6.0

    Perfectly located in walking distance to Grand Baie and the northern beaches

  • Room
    5.0

    Rooms are very nice in general with a great balcony, clean bathroom and everything you need. But given the opportunities of outside activities we spent very little time in the room.

  • Service
    6.0

    Very nice service, especially any kind of support and advice by Jeff of the Boat House was extremely helpful for us and improved our perception of the hotel and Mauritius itself significantly

  • Gastronomy
    4.0

    We took half-board this time and the food in general is okay, but a little bit monotonous, especially if you are vegetarian. We would very much appreciate a greater choice of fresh green salads (lettuce, cucumber, tomatoes, bell pepper etc.) and real Mauritian cuisine. From time to time they had some Mauritian choices and they were very delicious, also the fresh grilled fish could be highly recommended. Although we know that Europeans are not used to it, we enjoyed the more spicy dishes outside the hotel very much and wished we had them on the buffet. We experienced a friendly service and got nice wine recommendations from Yudish who most of the time served us.

  • Sport & Leisure
    6.0

    There are great opportunities for any kind of activities, from very sporty to relaxing to shopping etc. But we highly recommend to get some advice from the staff (e.g. we asked Jeff from the boat house) and not rely on travel guides or travel agents. The recommendations perfectly fitted to what we had in mind, they never tried to recommend a standard programme for everyone but the advice was highly individual (for example we had a catamaran tour with a lot of younger people whereas the first time we went to Mauritius the catamaran tour of the travel agency was more made for older travelers and bored us a little bit).

  • Hotel
    6.0

    We liked the family atmosphere of the hotel, nice pools and its watersport opportunities.

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Lucy
Excellent location and great customer service
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
We decided to stay here as we were looking for a hotel that did turkey at Christmas and the buffet on Christmas Eve did not disappoint! Though there was a supplement to pay, the variety and quality of the food was well worth it, with choices of scallops, sea urchin, sushi on top of the more classic turkey, served with delicious mango sausage meat. If that was not enough, there was a fish/seafood barbecue, which was excellent and left us well and truly stuffed for Christmas Day. Prior to the meal, we were offered house cocktails, which were included with ... the meal and got the evening off to a great start. The carol singers during dinner were also a lovely touch. They personalised the experience by visiting every table and asking for song requests so we had our own human jukebox! Following dinner, we were treated to a DJ on Christmas Eve and then a live band on Christmas Day and it created a fun party vibe on the dance floor. As for the location, it was truly unbeatable for visitors wanting to be on the beach but also within close proximity to the shops and bars in Grand Baie. The mix of Mauritian and international guests made for a good ambiance at the hotel and the room was spacious with great air conditioning and a large but private balcony. The hotel staff were fantastic; always friendly, helpful and on hand to respond to any requests or questions. The great customer service was topped off by having Vikash, the hotel manager, around and available, offering advice on how to make the best of our stay. Overall, a great hotel we will definitely be returning to. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Mark
Fantastic
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
From the moment we arrived for our honeymoon we were welcomed with open arms. Nothing was too much trouble. Accommodation, gardens and restaurant are immaculate. read hotel review
  • Gastronomy
    6.0

    There is a lovely open plan restaurant with food types to accommodate everyone. A wide selection of main meals, fresh bread and an excellent salad selection. Food and drinks are excellent and the entire area is spotless.

  • Location
    6.0

    It's location is fantastic, quiet surroundings with a view over the bay where catamarans, speedboats and yachts are moored. There are shops within a 5/10 minute walk with everything you could possibly want. There are many restaurants and bars to choose from, fast food or lovely restaurants to relax in. While there we did a number of excursions but the catamaran and dolphin watching were the best as well as the zip-lining, paraglyding, interacting with white lions, snorkling and deep sea fishing.

  • Hotel
    6.0

    From the moment we arrived for our honeymoon we were welcomed with open arms. Nothing was too much trouble. Accommodation, gardens and restaurant are immaculate.

  • Sport & Leisure
    6.0

    There are two swimming pools which are cleaned daily and are spotless. Every evening has a theme which we found to be excellent. There is free wi-fi in the bar area and around the pool but there is a charge if you choose to use this in your room, we never enquired about the cost so can't comment. There are lots of sunbeds around the pools and some on the beach overlooking the bay.

  • Room
    6.0

    As it was our honeymoon they upgraded our room. It was fantastic with a balcony, satalite tv, coffee machine, mini-bar, safe, telephone, air conditioning. Well sized with a fantastic bathroom - great shower.

  • Service
    6.0

    Staff are so friendly and helpful and their cocktails are excellent. The hotel manager is fantastic and employs a fantastic team. Rooms are spotless and there laundry service is not only quick it's reasonably priced as well.

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Bettina
Unforgettable holidays in Veranda Grand Baiae!!
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
We stayed for 2 weeks 1 week in Mauritius Veranda Palmar Beach and 1 week at the Veranda Grand Baie, we really had an unforgettable time. Both hotels are really beautiful, but as we still belong to the younger audience gave us the Veranda Grand Baiae like better, it is about a 10 minute walk directly into Grand Baie and you have many entertainment options. Even the guests at the Veranda Grand Baie were really all very nice and we made really nice and funny acquaintances, we will keep this in the future further. The hotel itself, you feel completely ... comfortable, each employee strives to make every wish unfulfilled. Really all employees to ask you every time how you are and have a smile on your face! Upon arrival you will be received extremely nice, Stefanie from the reception was very friendly and explained everything to us in detail. Especially the nice service and bar staff Manav, Sheev, Avi, Rai, Suffe and all the others are really very very friendly and helpful. They really make the best cocktails, and a thank you to Rai for the wonderful cocktails! Manav showed us personally for a long working day in Grand Baie and he has us really fulfilled every wish !! He always has a smile on his face and always has a fun stock !! He came always at the beach and pool and has enchanted us with its fabulous cocktails. Solely because Manav we would have been going back to Veranda Grand Baie, he made our holiday unforgettable. A really very nice person, Veranda Grand Baie can be really happy and proud to have such employees with heart !! Again a big thank you to Manav !! The rooms, pool, beach, beautiful palm garden are really comfortable. The Boat House boys are really helpful and always have a smile on your face! The spa area with its employees are extremely friendly and make great massages, really recommended! A big thank you also to Vikash Dawoo who gives us a late check out! In summary, a paradise in Mauritius !! We can highly recommend it! And will definitely come again! Thank you for this amazing holiday !! Greetings to Mauritius from Bettina & Gerald read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Manfred
Hotel alright, but the weak staff oh dear.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Overall, the hotel is alright, but totally on french laid out, that staff in the restaurant and the front desk is unqualified, very slow, a catastrophe! German controlled only the entertainer? Would be to be expected, if german speaking guests holidays? Cleanliness of the pool is not always given, sometimes swam an oily residue floating on it, as if the pool pump filter running, rooms service is good, the hotel very well maintained- nice! Tv no german programs strange satellite area? The drinks prices are extremely overpriced! (in its own thing) if someone, at the beach a, very good german ... speaking hindu man named Helmuth, on the way is, the tours offered, it is can only be recommended, he makes it great! read hotel review
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Service
    3.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
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Information about Veranda Grand Baie Hotel & Spa

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Other hotel information

  • City hotel
  • 24 hour reception
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome