# 10 of 32 hotels in Makadi Bay

Hotel Iberotel Makadi Saraya Resort(4.5 stars)

Madinat Makadi, Hurghada, Red Sea, Egypt. View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.7
  • Location
    5.2
  • Gastronomy
    5.3
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    495
  • very good
    67
  • acceptable
    17
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.535714285714286

We were with our family for the 2. time in this hotel in a row. We everybody was satisfied and we will definitely come back to this hotel, because we know what to expect. Of course you must always keep in mind, it is Egypt and not Europa. However this hotel where a german manager, the is always on site. And all of them try to make you feel good. Thank you it was great …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.0944444444444446

On the way there we only 2 hours waited until our room key got. When entering the room, we had to find out, that it is extremely dirty. Everywhere hairs even in bed and even in the fridge, really disgusting. Then we the beds closer and is almost gone bad, because the sheets were full of schweißflecken, holes and even blood stains were it. Thereupon we could the room change. Until we new key got, it has again 2a 3 hours lasted and the new room did not much …  read hotel review

read more Acceptable, Poor, Terrible reviews
Martin
Service with a smile
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
I have never stayed in a hotel where I've felt more special. We were treated like family by all the staff and will definitely return. Spotlessly clean, large family room with aircon, lovely on site restaurants, seven bars, good entertainment. read hotel review
  • Location
    6.0

    Five minutes from private beach with free drinks, snacks, towels etc. shops attached to hotel but a little expensive. Loads of excursions available. We did a half day snorkelling which was fantastic.

  • Sport & Leisure
    6.0

    Lots of daily activities organised by an enthusiastic and friendly animation team. Pool area was immaculately clean and the beach was private and had all the facilities you could wish for. There was a great snorkelling area close in to the beach area.

  • Service
    6.0

    The staff were unbelievably friendly and efficient. Best I have ever experienced. It was almost like they knew what you needed before you did. Mahmood was particularly brilliant and seemed to work 24 hours a day.

  • Gastronomy
    6.0

    All inclusive restaurants had a variety of food but did seem to cater for Eastern Europeans more than the British palate. However, the a la carte restaurants on site were great and as a Thomson's client, we were allowed to use them free of charge each night for dinner.

  • Hotel
    6.0

    I have never stayed in a hotel where I've felt more special. We were treated like family by all the staff and will definitely return. Spotlessly clean, large family room with aircon, lovely on site restaurants, seven bars, good entertainment.

  • Room
    6.0

    Can't fault the room. We had a family room which had all the amenities and facilities you could wish for. Mini bar, fridge, cooker, microwave, shower, aircon, TV, verandah at poolside.

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Joana
Again and again in Saraya Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
just got back from a fantastic week here. 3 generations traveling together,(all adults), and it suited all! staff fantastic, especially in main restaurant, couldn,t fault them at all. Not the place to go if you want lots of other english guests as the hotel appears to be mainly german but don,t let this put you off. Rooms, food, cleanliness and most of all service are first class and exceed standards in most other hotels in this price bracket that I have stayed ingreat entertainment team(tito-basem-alex-julia-urgy and ibeza)doing good work with Ismail on the face all the ... time.we will return one more time this year read hotel review
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
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Kerry
Brilliant holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
I visited this hotel previously for one week on a work trip, liked it and decided to book it for my family holiday. It lived up to my expectations. All staff were friendly and very helpful. A special mention for Hamdi Ali my house keeper as he was my friend for 2 weeks not just my room cleaner! Plenty of choice for food and always found something good to eat, however my only gripe was the change of menu in Nino's Italian A La Carte. If I'm going to an Italian Restaurant I don't want to be offered Shepherds pie ... or nuggets and chips! The staff on the beach worked very hard looking after you with drinks etc and deserve a pat on the back! Would definitely recommend this hotel to anyone and one day I shall go back myself. I would like to thank the animation team for the good work out they do in day time. A very big THANK YOU to all staff and management. read hotel review
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Danial
Egypt 2014
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
It was a pleasure to stay on this hotel and the service and facilities were on top quality. The staff was very helpful and always smiling and friendly. The overall atmosphere was with a touch of humor. a lot of thanks for the animation team for the great time we had with all of them...see you soon read hotel review
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Lisa
Great holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
Our first time in Hugharda and what a holiday.....hotel was brilliant, food was superb, entertainment team were fantastic and just about everything else was just as good. Every single person in the hotel couldn't do enough for you they made us all feel at ease!!! You don't have to move as everything is brought to you at the pool side and the beach!! How anybody has a bad word to say about this hotel is beyond me...best holiday I've ever had. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Read all hotel reviews

Information about Hotel Iberotel Makadi Saraya Resort

Hotel Information

hotel.de

hotel.de *

The “Iberotel Makadi Saraya Resort” is setting new standards of quality and luxury accommodation. The hotel offers a warm and relaxing atmosphere and satisfies all desires for calm living and well-being. It combines the soft touch of the Orient with warm Egyptian hospitality. The 325 guest rooms, including 199 suites, are generously sized with bright interiors and comfortable furnishing. All rooms and suites are equipped in oriental style, with shower/WC, hair-dryer, individually controlled air conditioning, safe, satellite-TV, direct-dial telephone and balcony. Our main restaurant with lovely, traditional decor offers international and oriental specialties. All in all, you can choose between 14 restaurants and bars, which provide dishes for all kind of tastes. In your free time, you can do different sport activities or just relax. Our entertainers will amuse you and your children, who can enjoy themselves in our playground and in the separate freshwater pool. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Iberotel Makadi Saraya offers superior five-star holidays in the heart of Madinat Makadi only 400 metres from the beach. This new and vibrant holiday destination provides something for everyone. You can explore the Red Sea or simply relax on the stunning beaches of Makadi Bay. The Souk Makadi complex with a variety of restaurants and shops at the heart of the development is very close to hand. Iberotel Makadi Saraya is setting new standards of quality and luxury in a warm and relaxing atmosphere having gained a TUI Environment Award, Tui Eco Resort, Hygiene Silver Award and ISO-14001 Awards in 2008 and 2009. This hotel offers spacious family and standard rooms with the charm and style of the Orient delivered with warm Egyptian hospitality. Extremely spacious suites have a separate living area and their own kitchen, although you will certainly be tempted by the variety of excellent restaurants
  • Location
    Madinat Makadi, Hurghada, Red Sea, Egypt.
  • Accommodation
    Iberotel Makadi Saraya offers 325 guest rooms sumptuously decorated in an Oriental style: 36 Superior rooms (33 m²) 90 Superior Family rooms (42 m²) 59 Junior Suites (55 m²) 105 Makadi Suites (70 m²) 35 Royal Suites (100 m²) All rooms are individually air conditioned and feature a balcony with table and chairs. Every room is equipped with its own mini-bar and fridge and the suites feature a full kitchenette. Non smoking rooms are available upon request. All rooms are equipped with: Luxury bathroom with shower and WC Satellite TV and direct dial international telephone Personal safe Hairdryer and shaving point
  • Food and Drink
    Iberotel Makadi Saraya offers a truly international selection of excellent buffet style, al la carte and specialist restaurants within the hotel itself or in the Souk Makadi which is just a short stroll away. Within equally easy reach are a variety of convenient snack bars and convivial cocktail bars and pubs. Guests may also use the pre-paid “dine around” facility available at reception to dine out in several restaurants in Souk Makadi as well as the Beach Restaurant and the Amaya Indian restaurant in nearby sister Iberotel and Jaz hotels. Sunflower Restaurant is the main restaurant with a Middle Eastern décor offering international and oriental specialties as well as live cooking stations. Al Nakhil Restaurant located near the main pool, serves outstanding and delicious buffet style dishes. Sofra Oriental, a la Carte Restaurant, (Souk Makadi) serves local Egyptian dishes and selected a la carte specialties with the traditional Egyptian Hospitality. Dine around facility is available for this restaurant. NINO'S Restaurant, (Souk Makadi) charming Italian restaurant with a lovely shaded terrace serving antipasti, pizzas, delicious pasta, seafood and meat dishes and selected Italian desserts preparing in an open kitchen. Dine around facility is available for this restaurant. Le Grill - Grill Restaurant, (Souk Makadi) serves up the best grills in Madinat Makadi. Dine around facility is available for this restaurant. Makai Tukai Asian, a la Carte Restaurant (Souk Makadi) features dishes from the magical Far East. Dine around facility is available for this restaurant. Cabaret Snack Pool Bar where you can relax in the warmth of the sun at the pool restaurant and bar serving fresh, light and healthy, national and international cuisines. Tamerina Bar (Lobby Bar) serving tea, coffee, cocktails and drinks while you take your ease indoors or outside under the parasols on the veranda. Chez Fritz (Souk Makadi) friendly and attractive classic beer-cellar style pub to accompany a fresh draft beer. Beach Bar located on the resort's beach front offering a selection of cold beverages, snacks , daily one freshly cooked hot dish and ice cream. Ganzabil Pool Bar right on the quiet swimming pool area, serving all kinds of local soft and alcoholic drinks, snacks and continental late breakfast. Café Blue (Souk Makadi) modern trendy atmosphere serving home made pastries as well as tasty sandwiches and snacks complemented by a huge variety of coffee specialties. In the evening this place turns into an enjoyable and relaxing bar with cocktails. El Shisha Café (Souk Makadi) traditional Arabian water pipe café with oriental drinks.
  • Leisure
    An array of sporting activities and health programmes are in place for those who prefer a more energetic Egypt holiday experience. Private sandy beach Diving centre (www.extra-divers.de) available at an extra charge Learn to surf and windsurf at the surf centre (www.surfmotion.com) for an extra charge Two heated swimming pools with water polo and basketball Beach volleyball Basketball Darts Lessons or rounds at the nearby Golf Course Fully equipped gym and health club with steam baths, sauna, Jacuzzi. Floodlit tennis courts (available for hire at extra charge) Billiards and squash courts (extra charge) Croquet and shuffle board. Boccia (similar to bowls, petanque or French boules) Paralympics level recreation for those who require a wheelchair because of physical disability. Belly dancing classes Those who prefer more sedate entertainment will be delighted with the six-days a week entertainment programmes arrange by the animation team and the shows and live music with national and international dancing that are regularly presented in the evenings. For the youngsters, there’s a children's pool, supervised playground and a daily Kids Club with animation activities ideal for young guests between the ages of 4 and 11.
  • Other facilities and services
    Hotel facilities are excellent, including a selection of buffet style and a la carte restaurants and bars in the hotel itself and throughout the Souk Makadi. Gallery shopping and easy access to the numerous retail outlets in Souk Makadi give almost 110 shops at your disposal for gifts and souvenirs. Heated swimming pools and a well equipped Health Club with gym, sauna, steam bath and Jacuzzi are all to hand. For the guest’s convenience, Iberotel Makadi Saraya also offers 24 hour , laundry service and fax and wireless Internet access as well as a regular shuttle bus service to and from Hurghada. There’s a pharmacy and super market within easy reach. The hotel also provides a Kid’s Club (ages 4 – 11 ) that will keep your youngsters safely occupied with a children's pool and activities, playroom and special menus. For your ultimate peace of mind and on-call doctor is also available in-house. Baby cots and extra beds are available and baby sitting services can be provided at extra charge on request

Amenities

Hotel amenities

  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Play rooms
  • Cash machine on site
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Additional childrens' bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Private entrance
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Vegetarian
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Tennis court
  • Outdoor
  • Horse riding

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: open
  • English
  • Early check in
  • Late check out
  • Airport transfer
  • City
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service