# 12 of 35 hotels in Makadi Bay

Jaz Makadi Saraya Resort(4.5 stars)

Madinat Makadi Makadi Bay Hurghada/Safaga View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.6
  • Service
    5.6
  • Location
    5.2
  • Gastronomy
    5.3
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    550
  • very good
    86
  • acceptable
    20
  • poor
    3
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.535714285714286

We were with our family for the 2. time in this hotel in a row. We everybody was satisfied and we will definitely come back to this hotel, because we know what to expect. Of course you must always keep in mind, it is Egypt and not Europa. However this hotel where a german manager, the is always on site. And all of them try to make you feel good. Thank you it was great …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.0944444444444446

On the way there we only 2 hours waited until our room key got. When entering the room, we had to find out, that it is extremely dirty. Everywhere hairs even in bed and even in the fridge, really disgusting. Then we the beds closer and is almost gone bad, because the sheets were full of schweißflecken, holes and even blood stains were it. Thereupon we could the room change. Until we new key got, it has again 2a 3 hours lasted and the new room did not much …  read hotel review

read more Acceptable, Poor, Terrible reviews
Coral
Lovely stay at Saraya
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2016
Our first time in Egypt, the hotel exceeded our expectations. Staff made us feel welcome and comfortable, food was tasty and facilities were above and beyond what we anticipated. Thank you to all who mase the holiday one to remember. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Tammy scott
Greeting from England
  • Recommended hotel
  • Friends
  • Proof of booking
  • Beach holiday
  • February 2016
Excellent service very friendly staff food is wonderful i reccomend the Grill the staff can not do enough for you ; Room was perfet Mustafa is very good;)))) Waiters are very good; Reception are perfect they were princ;) Be sure we will be back and highly recommended!!!!! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Lone
Nice holidays
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2016
We have had a great time in your hotel.very good food and good staff.everything has been perfect, we would like to come back:) The room was big and had all that we needed. All inclusive is great.... read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Malene
Child friendly and nice staff
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2016
First time in Makadi Bay, and we have had a great time. The staff was nice and forthcoming, and we have enjoyed their hospitality. As we wanted to relax and snorkling, Makadi Bay is perfect, but if you want more nightlife you should stay in Hurghada. read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    4.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
Close
Dawn
Hotel staff at Saraya
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2016
We had a lovely two week stay here, hotel staff were fantastic especially the reception staff Entertainment wasn't good apart from the cuban band & the oriental dancing. Food was lovely & hotel & surrounding very clean & tidy. Room cleaned to a good standard every day A lovely place read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Fiona
Greetings!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
What a truly wonderful holiday! Cannot find any faults at all, the staff were incredible from the room cleaner to the manager. Food was first class, all environments are perfecly clean. I have OCD and am a fussy eater, all I can say is........ I've never been to such an excellent hotel! We will definately return to this wonderful hotel and will tell all our friends to visit, thank you sooooo much x read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Winnington
Sunshine and smiles
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Rest and relaxation was needed and the Saraya Resort delivers it all. Hospitality is second to none and everyone is treated as a valued guest. The quality associated with the Iberotel/Jaz resorts shines through along with the Egyptian sun. Many thanks for the welcome, the facilities and the service we have enjoyed throughout our holiday. For us it has been a marvellous start to the year, and hopefully, sooner rather than later, we will be back to recharge our batteries. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Bradliy
Amazing 10 days!
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2016
There is absolutely Nothing i can fault with my stay here. Service was excellent everywhere and unlimited use of the a la carte restaurants was an added bonus. I would recommend this hotel to anyone!!! read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Amy
Absolutely fantastic holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2016
The hotel is absolutely stunning the staff here are so helpfull and friendly nothing is to much trouble always smiling and welcoming. The pool area is lovely and also has a heated pool for those who dont like to fresh. The resturants are fantastic especially the chinese the staff here are wonderful and the food is really fantastic. The rooms are really good really big and very spacious and homely really good aswell that there is english tv all in all a fantastic holiday the staff here are amazing and would definetly return just to see them all again. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Michelle Maguire
Exceptional
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2016
Very little to fault with this hotel its been excellent. Staff are always prepared to go the extra mile. Special mention to Kamal at pool, moustafa and mohammed at main bar and all the reception staff especially talaat, mahmoud and ahmed. Food in the al la cartes exceptional. Could not fault the food or the chefs who cooked my shakshoker every morning. Would recommend this hotel to anyone who wants everything on site would say not suitable to the nightclubers or may want to venture out but to attract this market some work on the evening entertainment required. Also for ... the late nighters staying here could a late night food option not be offered people would be willing to pay but no where to go for late night munchies. Thanks for a brilliant time read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Read all hotel reviews

Information about Jaz Makadi Saraya Resort

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Luggage room
  • Non-smoking room
  • Shops in the hotel
  • Clothes shop
  • Play rooms
  • Cash machine on site
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Private entrance
  • Wake up call/Alarm clock
  • Complementary bottle of water
  • Shower

Gastronomy

  • Restaurant
  • Vegetarian
  • Vegetarian dishes
  • Dishes for those with allergies
  • Lactose-free
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Tennis court
  • Number of tennis courts: 1
  • Equipment rental
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Early check in
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • English
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service