# 12 of 323 hotels in Berlin - Charlottenburg - Wilmersdorf

Hotel Swissotel Berlin(5 stars)

Augsburger Str. 44 10789 Berlin View on map
Average rating
Recommended
Trend

At a glance

  • Great city hotel (16)
    "Great city hotel" found in 16 reviews
    • " Great city hotel right on the Kudamm " 
      5.8
      July 2012
    • " ... with a shower and bathtub, nevertheless yet lots of space. The beds are cozy and comfortable with good mattresses. The breakfast buffet is in the reason nothing to be desired. To us the perfect hotel for a city trip . " 
      5.414285714285714
      September 2012
    • " ... A wobbling table that is unacceptable for a 5 *-hotel. Rolls not crunchy, as of yesterday. Orange juice very good. Staff extremely friendly and accommodating. Hotel room to the street side not suitable for people , the night their peace want. Disturbing volume from Kudammverkehr even in the 7th floor. Good: ... " 
      5.258333333333334
      August 2012
    • " Good hotel for a Berlin-trip. Unfortunately, that the restaurant 44 currently because of renovation is ... " 
      5.013888888888888
      July 2012
    • " ... 44 currently because of renovation is closed. Therefore also the breakfast in a large meeting room. There unfortunately many 'side tables'. The breakfast buffet was reasonable, but could be for a five star hotel a more extensive offer have. The hotel is very well maintained, room very well equipped and ... " 
      5.013888888888888
      July 2012
    • " ... Therefore also the breakfast in a large meeting room. There unfortunately many 'side tables'. The breakfast buffet was reasonable, but could be for a five star hotel a more extensive offer have. The hotel is very well maintained , room very well equipped and clean, employees very friendly. Public transportation, shops, ... " 
      5.013888888888888
      July 2012
    • " ... room. There unfortunately many 'side tables'. The breakfast buffet was reasonable, but could be for a five star hotel a more extensive offer have. The hotel is very well maintained, room very well equipped and clean, employees very friendly. Public transportation, shops, restaurants and bars in the ... " 
      5.013888888888888
      July 2012
    • " There the restaurant was closed, we can't statement over food and so on make, but about the breakfast, the was excellent and five star hotel was. Service exceptionally friendly. Additional wishes are promptly. " 
      5.758333333333333
      July 2012
    • " ... room, thoughtfully equipped. Of coffee machine in the room and ironing board, as well as - Iron, is thought of everything what you need. Striking good service! All wishes were within minutes. Great hotel , first-class run! " 
      6
      August 2012
    • " No doubt a great hotel " 
      5.6000000000000005
      June 2011
    • " We were that 2 times in the Swissotel on Ku'damm, because we for the first time very satisfied were. Unfortunately we must, in our 2. visit complain about, that it was in a five star hotel ... " 
      5.358333333333333
      August 2012
    • " We were that 2 times in the Swissotel on Ku'damm, because we for the first time very satisfied were. Unfortunately we must, in our 2. visit complain about, that it was in a five star hotel not regards for a table for breakfast in the queue is possible to have. At the third day we are ... " 
      5.358333333333333
      August 2012
    • " Great hotel " 
      6
      August 2012
    • " Great hotel for a city trip . Everyone is very friendly and helpful, the best deal with children regards. Super ... " 
      6
      August 2012
    • " Good hotel in even those location " 
      5.3999999999999995
      July 2012
  • Friendly staff (6)
    "Friendly staff" found in 6 reviews
    • " Good location, friendly staff , Wi-Fi too expensive " 
      5.258333333333334
      August 2012
    • " The Swissotel corresponded completely our expectations, friendly and accommodating staff . For breakfast somewhat small selection of sausages, but very good quality of the offered. " 
      5.6000000000000005
      July 2012
    • " We felt in the hotel circular route comfortable. You can tell in some details, that a very good service is offered. So is for example for breakfast a juice the day offered. The choice at the ... " 
      5.62
      July 2012
    • " Very nice and modern room, thoughtfully equipped. Of coffee machine in the room and ironing board, as well as - Iron, is thought of everything what you need. Striking good service ! All wishes were within minutes. Great hotel, first-class run! " 
      6
      August 2012
    • " For a city break is this hotel with its friendly staff very suitable. We had a room in the inner courtyard area and it was a peace, so forget you ... " 
      5.3
      July 2012
    • " Great hotel for a city trip. Everyone is very friendly and helpful , the best deal with children regards. Super Kinderausstattung. Unfortunately the breakfast was ... " 
      6
      August 2012
  • Very good quality (2)
    "Very good quality" found in 2 reviews
    • " The Swissotel corresponded completely our expectations, friendly and accommodating staff. For breakfast somewhat small selection of sausages, but very good quality of the offered. " 
      5.6000000000000005
      July 2012
    • " We felt in the hotel circular route comfortable. You can tell in some details, that a very good service is offered. So is for example for breakfast a juice the day offered. The choice at the breakfast is very good and the waiters excellent. The NESPRESSO -machine in the room speaks us than coffee drinkers in ... " 
      5.62
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.3
  • Service
    5.7
  • Location
    5.8
  • Gastronomy
    5.3
  • Sport & Leisure
    4.5

Rating breakdown

  • excellent
    208
  • very good
    31
  • acceptable
    3
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (16)
      Comments related to "Hotel in general" found in 16 reviews
      • " Great city hotel right on the Kudamm "  read hotel review
        5.8
        July 2012
      • " ... with a shower and bathtub, nevertheless yet lots of space. The beds are cozy and comfortable with good mattresses. The breakfast buffet is in the reason nothing to be desired. To us the perfect hotel for a city trip. "  read hotel review
        5.414285714285714
        September 2012
      • " ... A wobbling table that is unacceptable for a 5 *-hotel. Rolls not crunchy, as of yesterday. Orange juice very good. Staff extremely friendly and accommodating. Hotel room to the street side not suitable for people, the night their peace want. Disturbing volume from Kudammverkehr even in the 7th floor. Good: ... "  read hotel review
        5.258333333333334
        August 2012
      • " Good hotel for a Berlin-trip. Unfortunately, that the restaurant 44 currently because of renovation is ... "  read hotel review
        5.013888888888888
        July 2012
      • " ... 44 currently because of renovation is closed. Therefore also the breakfast in a large meeting room. There unfortunately many 'side tables'. The breakfast buffet was reasonable, but could be for a five star hotel a more extensive offer have. The hotel is very well maintained, room very well equipped and ... "  read hotel review
        5.013888888888888
        July 2012
      • " ... Therefore also the breakfast in a large meeting room. There unfortunately many 'side tables'. The breakfast buffet was reasonable, but could be for a five star hotel a more extensive offer have. The hotel is very well maintained, room very well equipped and clean, employees very friendly. Public transportation, shops, ... "  read hotel review
        5.013888888888888
        July 2012
      • " ... room. There unfortunately many 'side tables'. The breakfast buffet was reasonable, but could be for a five star hotel a more extensive offer have. The hotel is very well maintained, room very well equipped and clean, employees very friendly. Public transportation, shops, restaurants and bars in the ... "  read hotel review
        5.013888888888888
        July 2012
      • " There the restaurant was closed, we can't statement over food and so on make, but about the breakfast, the was excellent and five star hotel was. Service exceptionally friendly. Additional wishes are promptly. "  read hotel review
        5.758333333333333
        July 2012
      • " ... room, thoughtfully equipped. Of coffee machine in the room and ironing board, as well as - Iron, is thought of everything what you need. Striking good service! All wishes were within minutes. Great hotel, first-class run! "  read hotel review
        6
        August 2012
      • " No doubt a great hotel "  read hotel review
        5.6000000000000005
        June 2011
      • " We were that 2 times in the Swissotel on Ku'damm, because we for the first time very satisfied were. Unfortunately we must, in our 2. visit complain about, that it was in a five star hotel ... "  read hotel review
        5.358333333333333
        August 2012
      • " We were that 2 times in the Swissotel on Ku'damm, because we for the first time very satisfied were. Unfortunately we must, in our 2. visit complain about, that it was in a five star hotel not regards for a table for breakfast in the queue is possible to have. At the third day we are ... "  read hotel review
        5.358333333333333
        August 2012
      • " Great hotel "  read hotel review
        6
        August 2012
      • " Great hotel for a city trip. Everyone is very friendly and helpful, the best deal with children regards. Super ... "  read hotel review
        6
        August 2012
      • " Good hotel in even those location "  read hotel review
        5.3999999999999995
        July 2012
  • Location
    Pros
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " Already to 2. Once we were back to 100% of the Swissotel Berlin convinced. In spite of the central location on Kudamm, 5 minutes from the train station zoo with all transport connections,, the rooms are ... "  read hotel review
        5.414285714285714
        September 2012
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " A very modern hotel in great location. Breakfast buffet left nothing to be desired. Very friendly zuforkommendes staff. All together ... "  read hotel review
        5.827777777777778
        August 2012
  • Service
    Pros
    • Service Friendliness (6)
      Comments related to "Service" found in 6 reviews
      • " Good location, friendly staff, Wi-Fi too expensive "  read hotel review
        5.258333333333334
        August 2012
      • " The Swissotel corresponded completely our expectations, friendly and accommodating staff. For breakfast somewhat small selection of sausages, but very good quality of the offered. "  read hotel review
        5.6000000000000005
        July 2012
      • " We felt in the hotel circular route comfortable. You can tell in some details, that a very good service is offered. So is for example for breakfast a juice the day offered. The choice at the ... "  read hotel review
        5.62
        July 2012
      • " Very nice and modern room, thoughtfully equipped. Of coffee machine in the room and ironing board, as well as - Iron, is thought of everything what you need. Striking good service! All wishes were within minutes. Great hotel, first-class run! "  read hotel review
        6
        August 2012
      • " For a city break is this hotel with its friendly staff very suitable. We had a room in the inner courtyard area and it was a peace, so forget you ... "  read hotel review
        5.3
        July 2012
      • " Great hotel for a city trip. Everyone is very friendly and helpful, the best deal with children regards. Super Kinderausstattung. Unfortunately the breakfast was ... "  read hotel review
        6
        August 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " The Swissotel corresponded completely our expectations, friendly and accommodating staff. For breakfast somewhat small selection of sausages, but very good quality of the offered. "  read hotel review
        5.6000000000000005
        July 2012
      • " We felt in the hotel circular route comfortable. You can tell in some details, that a very good service is offered. So is for example for breakfast a juice the day offered. The choice at the breakfast is very good and the waiters excellent. The NESPRESSO -machine in the room speaks us than coffee drinkers in ... "  read hotel review
        5.62
        July 2012
Albert
Room with a view
  • Recommended hotel
  • Couples
  • City break
  • August 2014
Very good hotel close to Kurfiurstendamm , kind and helpfull staff, Nice room with nespresso, tea, Nice upgrade to a room with a view on the kurfurstendamm for a limited proce read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Peter & Heidi
World champion in things front desk
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2014
Everything was tip top, except for intensive rauchemissionen in the room. (previous guest must have been probably chain smokers). Everything else was very recommendable. read hotel review
  • Gastronomy
    4.7
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Bernd
Perfect hotel for a Berlin city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2014
Recommendable hotel for a Berlin visit. Central location directly on the Kurfürstendamm. All public. Transport in the immediate vicinity. Beds with very good mattresses. Cons: lobby and reception in the 3. floor, then fahrstuhlwechsel necessary, to get to the room. Double room with only a blanket. (inconvenient, is always a night) It can be if you have a late breakfast, there is no free space available is the. read hotel review
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
Close
Rolf
Good location, perfect service
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2014
Central and beautiful location, modern facilities, nice design and very friendly staff with good service - for relaxation as well as suitable for a business trip. read hotel review
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Claudia
Highly recommended for a city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
A good hotel with a really good location for a city break. Unfortunately, this good location sometimes a bit annoying, since one very strong (rescue service, police) but food dont hear the cars and drivers aufgemotzter. A room with a window to the courtyard from the prospect was not so nice like, for sensitive people but the better choice. On the beds is also debating: no sattled frame, only boards and only a cover for a double room (a 2 ceiling you got however immediately after asking.). For a 5 star hotel was missing a hair dryer in the ... bathroom (i got one, i would have asked when?). So, it is for me to the basic equipment. Otherwise the decor of the room and bathroom was fine. The atmosphere in the rest of the hotel was very sterile. Great was the breakfast - plenty of choice for different tastes. The service is very attentive and anxious. All in all, we were satisfied, the next time i would probably still choose another hotel. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Read all hotel reviews

Information about Hotel Swissotel Berlin

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This modern, luxury hotel is situated in a prime location in the west of Berlin on the famous Kurfürstendamm shopping street and within walking distance of the main railway station, Zoological Garden. It is less than 20 km to Schönefeld airport and the ICC trade fairground lies approximately 2.3 km from the hotel.
  • The hotel features 316 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a cloakroom, a safe and currency exchange facilities. Internet access and wireless internet access are available in the public areas. The hotel offers various facilities for guests with disabilities. Gastronomic options include a restaurant, a café and a bar. A garden is among the features contributing to a pleasant stay. Parking facilities available to guests include a garage and a car park (for a fee). Additional services include a DVD hire service, room service and a laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. In addition, a conference room and a business centre are also available.
  • All rooms feature air conditioning, central heating and a bathroom. The carpeted accommodation units feature a double bed or a queen-size bed. Cots are available for children. A safe and a minibar also feature. A fridge and tea and coffee making equipment contribute to a comfortable stay. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Slippers are among the comforts offered in the accommodation units. Each of the bathrooms features a shower, a hairdryer and bathrobes.
  • The hotel offers a selection of sport and leisure opportunities. The terrace is the perfect place to while away the time. Leisure options at the hotel also include a gym and a sauna. A spa area with a solarium is available.
  • The hotel offers the following bookable meals and board options: breakfast, lunch and dinner.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Hotel News

15/01/2013:

At Swissôtel Hotels & Resorts you will start the New Year fresh and vitalised! The past year was an exciting one and also 2013 will have many surprises for sure. At the beginning of the year our hotels in Germany and Switzerland will offer you 20% discount on all room categories including breakfast. In addition you may enjoy the non alcoholic Apple-Basil Cocktail with a lot of fresh ingredients – for a vital start into the new year with our "Vitality Kick-Off 2013"!

Amenities

Hotel amenities

  • Recreation room
  • Meeting/Banquet Facilities
  • Double room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • Double bed
  • TV
  • Satellite TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Coffee and tea
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • International
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast buffet

A choice of sports

  • Fitness centre

Spa offers

  • Massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Early check in
  • Family
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Visa
  • English
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Shoe shine service