# 9 of 337 hotels in Playa Del Carmen / Playacar

ClubHotel Riu Tequila(4 stars)

Avenida Xaman-Ha 77710 Playa del Carmen View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.4
  • Location
    5.1
  • Gastronomy
    5.6
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    157
  • very good
    30
  • acceptable
    5
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

6

The Tequila is located in playacar, a hotelsektor in several hotels. Of which the Riu hotels: Riu Palace Mexico, Riu Palace Riviera Maya, Club Hotel Riu Tequila, hotel RIU Yucatan, hotel RIU Playacar, hotel RIU Lupita. Except for the palace buildings, all units. The Tequila is very tidy and clean. Round around everything green spaces between palms and bushes are the zimmerkomplexe, bars and restaurants. The all-inclusive offer in the Tequila is great! H …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.3333333333333335

the complex was nice. Nothing special spacious. A walk from 10 minute is enough for everything to have seen. The first room the was assigned to us was directly at the street. Many noise and vacation feeling no trace. The second room was in the direction golf course. During the day it was relatively pleasant. But every morning from 5:00 A. M. was at the golf course Lawn was mowed, the foliage blown off and so on Thus sleep with the window closed is recomme …  read hotel review

read more Acceptable, Poor, Terrible reviews
Victor
Very good
  • Recommended hotel
  • Couples
  • Proof of booking
  • Beach holiday
  • December 2015
Very good! The only one "minus" is the beach is to far from the hotei about 15 minutes walking (however, one could wait a little for a free shuttle) read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    4.0
Close
Tiago
Basic hotel with a nice beach
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
The Riu Tequia is a basic hotel. The rooms are quite old and and basic, however cleaned and spacious. The food is very good, better than other AI hotels arround Mexico. The beach is very good with lot of coconuts trees and space. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
  • Room
    3.0
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
    Family friendliness
    4.0
  • Sport & Leisure
    3.3
    Quality of the beach
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    2.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
Close
Michael
Happy all in all
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2015
All in all a great stay... but I have stayed at better hotels for less money in the Caribbean;-). Particularly impressive on the Yucatan are the pyramids in the interior :)! read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    2.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Room
    5.0
    Cleanliness & linen change
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
Close
Emiliano
Average resort
  • Hotel not recommended
  • Singles
  • Other stay
  • November 2014
Nothing too bad and nothing too good...this is how I would describe this hotel. The price was quite high but in that area it is hard to find something decent at an inexpensive price....food was ok. read hotel review
  • Location
    3.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Room
    3.8
    Size of the room
    3.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    3.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    3.0
    Disabled-friendly
    3.0
  • Service
    3.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
Close
Stefan
Very nice hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2014
Very nice stay. Great food and very clean facilities. Very friendly, competent staff everywhere. Only have good things to say read hotel review
  • Room
    4.3
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
Close
Tamalyn
Super friendly, relaxing, very clean & amazing food
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
lovely hotel, very relaxing, loved the pool and pool bar, the room was very clean, never saw a creepy crawlie in the room! we had a quiet room just set back from the pool. food was delicious and the steak restaurant we visited twice was lovely too. perfect place for couples to enjoy time together, all staff were very friendly and every floor was clean enough to eat off, even the toilets. luckily it still has the mexican charm and has not been done up like the other RUi hotels nearby. will definitely visit again read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Liane
Hotel is recommendable, would love to go again.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
A nice, comfortable hotel for relaxing. Good food and friendly staff. Rooms adequate and clean. read hotel review
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Elvira
Dream vacation.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2014
Once again a fantastic holiday. Even better than two years ago. Will not be the last time! Just highly recommended! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Juan Pablo
Best cost/benefit choice in Playacar!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
Great all-inclusive choice for Playa del Carmen. The rooms were big and very clean. The staff was also very nice. The variety and quality of the food was very good (excellent at the Jalisco restaurant)! The hotel is not on the beach, but it only takes you a 5-minutes walk to get there. Staying at this hotel allows you to access and use installations of many others Riu hotels in Playacar (like Riu Yucatan that is right at the beach) The only things I think that could be better (compared to other all-inclusive resorts I’ve stayed) are the night shows ... at the theatre and the variety of activities. I totally recommend it! read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
    Family friendliness
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Read all hotel reviews

Information about ClubHotel Riu Tequila

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach < 100 km
  • What the hotel offers
    ClubHotel Riu Tequila is a four star hotel situated in a lovely Mexican riviera. The facility is deal for a family holiday. Minimum check-in requirement is 21 years of age. Check-in time starts at 3 PM , check out must be done before noon. Pets are not allowed in the rooms.
  • Location
    Cancun International Airport is approximately 60 kilometers or 40 minute drive from Riu Tequila Club Hotel. The beach is nearby with loungers, parasols and a variety of water sports on offer. Guests are invited to explore the neighboring villages and walk paths.18-hole golf course inside Playa del Carmen's exclusive resort area is situated close nearby.
  • Accommodation
    Each of the 664 guest rooms at Riu Tequila include direct dial telephone, satellite and or cable TV, a fridge, hire safe and a balcony or terrace. Minibar with a liquor dispenser is available in room. Bathroom are equipped with complimentary toiletries. Guest rooms are tastefully and elegantly designed and every room comes with alarm clock with radio and ceiling fan in an invaluable setting.
  • Food and Drink
    Dining options include a steakhouse and an Asian restaurant plus a beach club serving Mexican specials. Locally produced alcoholic and non-alcoholic drinks, beer, wine and soft drinks are served throughout the day. Additionally, the neighborhood offers a variety of affordable restaurants and cafes.
  • Leisure
    All guests receive one complimentary introductory scuba-diving lesson in a pool. On-site recreation includes two separate swimming pools with an artificial beach, a children's pool with toys, a spa tub, and a playground. Windsurfing, catamaran, kayaking, body board and snorkeling equipment is available for a fee.
  • Other facilities and services
    Supervised activities for children between 4 and 12 years old are available. Wireless Internet access is available for a surcharge.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Air conditioning

Room amenities

  • TV
  • Satellite TV
  • Fan
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Evening programs and entertainment
  • Babysitting/Child services
  • English
  • Car hire
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service