# 11 of 341 hotels in Playa Del Carmen / Playacar

ClubHotel Riu Tequila(4 stars)

Avenida Xaman-Ha 77710 Playa del Carmen View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.5
  • Location
    5.1
  • Gastronomy
    5.4
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    184
  • very good
    28
  • acceptable
    7
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

6

The Tequila is located in playacar, a hotelsektor in several hotels. Of which the Riu hotels: Riu Palace Mexico, Riu Palace Riviera Maya, Club Hotel Riu Tequila, hotel RIU Yucatan, hotel RIU Playacar, hotel RIU Lupita. Except for the palace buildings, all units. The Tequila is very tidy and clean. Round around everything green spaces between palms and bushes are the zimmerkomplexe, bars and restaurants. The all-inclusive offer in the Tequila is great! H …  read hotel review

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The most helpful negative review

3.3333333333333335

the complex was nice. Nothing special spacious. A walk from 10 minute is enough for everything to have seen. The first room the was assigned to us was directly at the street. Many noise and vacation feeling no trace. The second room was in the direction golf course. During the day it was relatively pleasant. But every morning from 5:00 A. M. was at the golf course Lawn was mowed, the foliage blown off and so on Thus sleep with the window closed is recomme …  read hotel review

read more Acceptable, Poor, Terrible reviews
Michael
Happy all in all
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2015
All in all a great stay... but I have stayed at better hotels for less money in the Caribbean;-). Particularly impressive on the Yucatan are the pyramids in the interior :)! read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    2.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Room
    5.0
    Cleanliness & linen change
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
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Stefan
Very nice hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2014
Very nice stay. Great food and very clean facilities. Very friendly, competent staff everywhere. Only have good things to say read hotel review
  • Room
    4.3
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
Close
Tamalyn
Super friendly, relaxing, very clean & amazing food
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
lovely hotel, very relaxing, loved the pool and pool bar, the room was very clean, never saw a creepy crawlie in the room! we had a quiet room just set back from the pool. food was delicious and the steak restaurant we visited twice was lovely too. perfect place for couples to enjoy time together, all staff were very friendly and every floor was clean enough to eat off, even the toilets. luckily it still has the mexican charm and has not been done up like the other RUi hotels nearby. will definitely visit again read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Liane
Hotel is recommendable, would love to go again.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
A nice, comfortable hotel for relaxing. Good food and friendly staff. Rooms adequate and clean. read hotel review
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Elvira
Dream vacation.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2014
Once again a fantastic holiday. Even better than two years ago. Will not be the last time! Just highly recommended! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Juan Pablo
Best cost/benefit choice in Playacar!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
Great all-inclusive choice for Playa del Carmen. The rooms were big and very clean. The staff was also very nice. The variety and quality of the food was very good (excellent at the Jalisco restaurant)! The hotel is not on the beach, but it only takes you a 5-minutes walk to get there. Staying at this hotel allows you to access and use installations of many others Riu hotels in Playacar (like Riu Yucatan that is right at the beach) The only things I think that could be better (compared to other all-inclusive resorts I’ve stayed) are the night shows ... at the theatre and the variety of activities. I totally recommend it! read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
    Family friendliness
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Stefanie
Hotel with good price performance ratio.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Well-kept hotel. Distance to the beach was ok (about 800m) shuttle service is available. The only drawback. Evening entertainment was not so great and if you too late to the beach, (for 11 hours) were partly no more couches available. There it in our vacation often rained, we noticed especially on, that little covered land in the evening entertainment was. One found then a bad a seat. It is a Hotel with reasonable service with normal expectations. Who somewhat special expected is wrong here. read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.0
    Distance to the beach
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Britta
Great country and great hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
We can the hotel RIU Tequila only recommend it! If you're on a beautiful beach, good all-inclusive cuisine and cleanliness, is here exactly correct. The hotel consists of approximately 664 rooms (on several small buildings) and always had 2 floors. The facilities of the neighboring hotel Riu yucantan (freshly renovated) can be used. There were all age groups and many different nationalities were available. Many families, younger and older couples, as well as german, french, dutch, americans, canadians, etc. read hotel review
  • Service
    6.0

    The staff was very friendly at the front desk was even german was spoken, which i would not necessarily abroad can expect. The room cleaning was always great, and there were always small ' towel animals' as swan, giraffe, rabbits, etc. For us was tinkered. As we were in a quiet room, had we directly after the arrival the room change, which represented however at all no problem. We could just move and have a beautiful room with a view of the golf course to get. A beautiful view with a lot of green lawn!

  • Hotel
    5.0

    We can the hotel RIU Tequila only recommend it! If you're on a beautiful beach, good all-inclusive cuisine and cleanliness, is here exactly correct. The hotel consists of approximately 664 rooms (on several small buildings) and always had 2 floors. The facilities of the neighboring hotel Riu yucantan (freshly renovated) can be used. There were all age groups and many different nationalities were available. Many families, younger and older couples, as well as german, french, dutch, americans, canadians, etc.

  • Location
    5.0

    The hotel is located in playacar, but it is not directly on the beach. The beautiful sandy beach could be reached via a private privatweg in about 800 m, but it runs several times a day and free of charge a golf cart. Almost directly next to it is the small shopping center playacar (very expensive!) And a small Starbucks. After Playa del Carmen it was about 3 kilometer (about 20-30 - minute walk). From there out can one also with the ferry to the neighboring island cozumel (circa 40 minutes trip) for 1 3 $each way drive. The transfer time from the airport Cancun is approximately 1 hour.

  • Room
    5.0

    We had a very nice and large double room with balcony. The air conditioning system could one central taxes, ceiling fan, separate shower, toilet, hair dryer, safe (at no charge), mini bar (every 2 days was filled up), tv with satellite channels (Deutsche Welle), ironing board and iron. The room cleaning was always perfect and there was always small towel animals.

  • Sport & Leisure
    5.0

    Every day there was a international restaurant, and a fitness room in the Riu yucantan. The gym room was in my eyes too small, since this by two hotels used and the elliptical trainer, bikes and treadmills always immediately occupied. You should not a device more than 20 minutes use, since the other guests also have a chance to have wanted to use them. Otherwise there was still diving, diving, beach volleyball and water sports such as kayaking, catamaran, surfing and snorkelling. Against fee: golf and bike!

  • Gastronomy
    6.0

    There are several restaurants: main restaurant with buffet and terrace and 3 theme restaurants (mexican, asian and steakhouse). The steakhouse is absolutely recommendable, we are even 2 time there! The main restaurant (buffet) was always very varied and there was always something for everyone. For breakfast there were delicious and freshly made fruit juice such as banana, melon, pineapple, carrots etc. Of course many bread, - and rolls, cakes, biscuits, eggs, pancakes, fresh fruit and dried fruit, cereals and nuts. The lunch we always Riu yucantan taken, since this hotel is right on the beach and you the facilities allowed to use. There were many salads, fresh fish, meat, rice, pasta, pizza, vegetables, fruit, cakes, ice cream, coffee machine etc. The dinner was just as extensive as the lunch. Of course there was also always a show cooking, several times per week theme nights (asian, mexican etc.) And even vegetarian fare! Top!

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Tim
Nice hotel in a great location.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
We can RIU Tequila absolutely recommend. If you want a good hotel of the elevated middle class searches, tasteful kitchen to appreciate, value on a good service and cleanliness as well as a beautiful beach, in the RIU Tequila not disappointed! read hotel review
  • Gastronomy
    5.0

    Breakfast: extensive offer the has something for everyone. (delicious freshly prepared fruit juices). Lunch: from our point of view a few to criticize, as selection, optics and quality both in the pool bar as well as in the beach bar (RIU Yucatan must be used) partially not at the level of breakfast and dinner could not reach. With hearty breakfast and dinner, the offer for a snack was absolutely suitable. Dinner: there was a main restaurant and 3 theme restaurants (mexican, steakhouse, asian). We only used the main restaurant and can therefore the theme restaurants are not closer rate. The main restaurant (buffet) was varied, fresh and visually appealing. We were mostly very content with the meal. Basically is something for everyone and the alternation shall barbecue evenings, italian corner and local cuisine. The you also times something on the plates, which maybe not so appealing, could happen. But due to the variety you can always avoid. Also very attractive essenspräsentation including decoration (every evening ice sculptures, carvings from fruit, etc.).

  • Service
    6.0

    Always friendly service staff both in the bar, restaurant and at the front desk (german). The cleanliness in general, but especially of the rooms was good. Depending on the cleaning staff there were little touches in from of ' towel animals ' ☺. German speaking doctor in the neighboring hotel RIU Yucatan usable. We had no complaints to report, but were polite at the reception (several times) asked, whether we were happy with everything. This was from our point of view very attentive.

  • Sport & Leisure
    6.0

    The entertainment wasn't used. Offer and appearance of the entertainers extensive and pleasant. Beautifully landscaped pool area including a pool bar and enough beach chairs. However, we have the sea the pool early. Every evening entertainment in the theater with daily changing shows. Often dance and singers but also, for example, magic show, casino night etc. Who likes, can the evening with a cocktail.

  • Room
    5.0

    The hotel was built in 1998 and as a result, the location in comparison to the neighboring RIU Yucatan rather traditional than modern. (but not in need of renovation!) From our point of view is here more the mexkanische style and provides for a presentation ambience. Therefore the rooms are adequate for the style decorated and furnished. (according to description of catalog, no frills neither positively nor negatively). Drinks in the minibar are every two days refilled (also alcoholic) - all-inclusive. Cleanliness was adequate, and nothing to complain about.

  • Hotel
    6.0

    We can RIU Tequila absolutely recommend. If you want a good hotel of the elevated middle class searches, tasteful kitchen to appreciate, value on a good service and cleanliness as well as a beautiful beach, in the RIU Tequila not disappointed!

  • Location
    5.0

    The hotel is located on the edge Playa del carmen, together with other hotels in the village of playacar. Therefore, you had to a sufficient distance to the center of the lively city Playa del carmen, but also with the taxi or on foot (30 minutes) on an evening stroll through the ' quinta Avenida' in Playa del camren break (highly recommended!). There are various shopping possibilities and small bars. From the airport Cancun is a mins away. The man-made, fine sandy beach is about a privatweg in ten minutes on foot or by golf cart (shuttle) quickly reached. Hotel is located in 2. number, no direct beach location. From our view the hotel is excellent both for trips in the direction of Tulum (1 hour by car) as also in the direction of Cancun (also 1 hour).

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Stephan
Just top.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
Top top top, would go back. This hotel offers a lot for a cosy vacation. Very quiet, not a party hotel. Staff is extremely helpful. Waiters in the restaurant are very attentive. Food and bars on the beach are sensational. Varied and there was something for every taste. If it does not fit, is at home with mum stay. For variety, one could book different excursions. Ok, these are not cheap, but very great. Kilometer long beach for walks. Annoying were only the vacationers which not to the standards of the hotel. A request to the german vacationers: let your ... Euro's home and pay with mexican pesos especially, if you with the locals buy something. Thank you. Finally one must not forget. It is not the Switzerland, Germany or central europe, the place is in Mexico in central america. Other countries, other customs! We expect yes, that foreigners to adapt. You know what i mean. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Read all hotel reviews

Information about ClubHotel Riu Tequila

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

< 500m Hotel Beach
  • What the hotel offers
    ClubHotel Riu Tequila is a four star hotel situated in a lovely Mexican riviera. The facility is deal for a family holiday. Minimum check-in requirement is 21 years of age. Check-in time starts at 3 PM , check out must be done before noon. Pets are not allowed in the rooms.
  • Location
    Cancun International Airport is approximately 60 kilometers or 40 minute drive from Riu Tequila Club Hotel. The beach is nearby with loungers, parasols and a variety of water sports on offer. Guests are invited to explore the neighboring villages and walk paths.18-hole golf course inside Playa del Carmen's exclusive resort area is situated close nearby.
  • Accommodation
    Each of the 664 guest rooms at Riu Tequila include direct dial telephone, satellite and or cable TV, a fridge, hire safe and a balcony or terrace. Minibar with a liquor dispenser is available in room. Bathroom are equipped with complimentary toiletries. Guest rooms are tastefully and elegantly designed and every room comes with alarm clock with radio and ceiling fan in an invaluable setting.
  • Food and Drink
    Dining options include a steakhouse and an Asian restaurant plus a beach club serving Mexican specials. Locally produced alcoholic and non-alcoholic drinks, beer, wine and soft drinks are served throughout the day. Additionally, the neighborhood offers a variety of affordable restaurants and cafes.
  • Leisure
    All guests receive one complimentary introductory scuba-diving lesson in a pool. On-site recreation includes two separate swimming pools with an artificial beach, a children's pool with toys, a spa tub, and a playground. Windsurfing, catamaran, kayaking, body board and snorkeling equipment is available for a fee.
  • Other facilities and services
    Supervised activities for children between 4 and 12 years old are available. Wireless Internet access is available for a surcharge.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Garden
  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Air conditioning

Room amenities

  • Radio
  • Fan
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service