# 3 of 50 hotels in Townsville

Jupiters Hotel & Casino Townsville(5 stars)

Sir Leslie Thiess Drive View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.1
  • Location
    4.4
  • Gastronomy
    5.3
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    2
  • very good
    2
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Desiree
Great hotel with stunning view
  • Recommended hotel
  • Couples
  • Other stay
  • July 2015
Good hotel quietely situated near the harbour side. The view on Magnetic Island is stunning. The bathroom had a window, so you look from the bath on the sea and Magnetic Island. The harbour for trips to Magnetic Island ( a must see) is only a 5 minute walk. Here is also the busstation (bus from airport). It is a 15 minute walk to the city centre and good restaurants. There is also a big park on 15 minutes walking distance with a lot of war memorials. read hotel review
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Room
    5.7
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
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Stephan
Great hotel, ideal for visiting Magnetic Island
  • Recommended hotel
  • Couples
  • Proof of booking
  • Countryside & spa
  • July 2015
The hotel has a luxious look. The entree is spacious and the casino is direct on the right side, which gives it an international athmosphere. The bus station and the ferry are only a 5 minute walk, the city for entertainment and cafe's are minimal a 20 minute walk away. The view from the room was stunning and spectaculair. The view is on the pool and Magnetic Island, choppers landing in the garden of the hotel and the red baron waterplain starting from the sea in front of the hotel. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
Close
Jeffrey
Great hotel, was upgraded, fantastic views
  • Recommended hotel
  • Singles
  • City break
  • October 2014
I was upgraded to Executive room on the top floor but have stayed in the lower class rooms before at this hotel. Executive rooms have been upgraded and are a beautiful room to stay in. The lower level class rooms need some work done on them but are still clean and nice to stay in. the food is great and the casino area is fantastic. Had room service it is very over priced. read hotel review
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Location
    3.8
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
Close
Jeffrey
Great Hotel, Friendly Staff
  • Recommended hotel
  • Singles
  • Other stay
  • May 2014
Great Hotel, Have stayed many times in the past. Some of the older rooms on the lower floors really need some money spent on them but the higher floor rooms are nice. Good choices for food and drinks and the room service is good. Beds comfy and rooms clean. Ask for a island view room. Nice pool and make sure you do the all you can eat breakfast. read hotel review
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    3.8
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Read all hotel reviews

Information about Jupiters Hotel & Casino Townsville

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Newspaper
  • Laundry service