# 5 of 33 hotels in Samana

Villa Serena(4 stars)

Las Galeras 32000 Samana View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.7
  • Service
    5.5
  • Location
    5.4
  • Gastronomy
    5.5
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    16
  • very good
    3
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Elke
Las galeras
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2014
The hotel is even nicer than on the internet in brochures and see! We have never stayed so calmly and relaxed. Only the breakfast was absolutely not in accordance with the price-performance ratio, since little varied and good quality not high-quality. If you overlook that can spend a holiday in a quiet, natural setting. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
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Anke & Jürgen
Incredibly, which one can experience...
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
The hotel is an oasis of calm and relaxation, even if all 21 rooms were occupied! Through intensive care, the complex is very well maintained and has a very special charm! There were all age groups were represented and also many nationalities. The wireless has always worked well, in our case on the balcony. read hotel review
  • Service
    6.0

    The entire staff is unbelievably friendly and helpful. We are against midnight arrived and we could immediately move into our room, in the fridge waiting for a very delicious lunch to us and to the declaration was the next morning in the peace and quiet! It is spanish, english and german spoken. The cleanliness of the whole hotel is outstanding! We had problems with the air conditioning and could immediately move into another room! Briefly and scarcely: here everything is done, so that you feel at home!

  • Hotel
    6.0

    The hotel is an oasis of calm and relaxation, even if all 21 rooms were occupied! Through intensive care, the complex is very well maintained and has a very special charm! There were all age groups were represented and also many nationalities. The wireless has always worked well, in our case on the balcony.

  • Location
    5.0

    The place is in about 3 minutes walking distance, where you can find everything, What you need: restaurants, souvenir shops, pharmacy, bank etc. For a larger selection is a drive to Santa Barbara de samana. Also 2 other beaches are within walking distance. The airports are far away, from Puerto Plata we 4 hours. Next time we will on santo domingo are kindly, this transfer takes only 2.5 hours.

  • Room
    6.0

    The rooms are very large and furnished with attention to detail. Very good we liked, that really much reservoir available and a sofa with a table! The bathroom is very spacious and there are toiletries. Every day the refrigerator is with 1.5 liter of mineral water and also the towels were changed every day! A safe is also available, and can without costs be used! And although we had a room in the ground floor, we stayed in 3 weeks not even bugs in the room or on the balcony! We know that different! A truly outstanding housekeeping!

  • Sport & Leisure
    6.0

    The pool is nestled in a beautiful garden, very clean and well maintained. You can over 3 steps to the sea and then on pure sand! Beach chairs are enough available, also without towel-reservation! There is a shower and every day there were fresh beach towels. If you want a real sandy beach, can these in few minutes reach.

  • Gastronomy
    6.0

    Small, but fine restaurant. The here no offer as in all-inclusive hotels offer is, goes without saying. But the menu offers wide selection and everyone can be food to their own taste and put together. We were very satisfied with the food and the service at the table very much! Extra desires without surcharge fulfilled! (we had half board). And in terms of cleanliness: there was nothing to complain about! We know that from all inclusive resorts, but very different! The staff is friendly, courteous and always tried, the guests right to make!

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Alexander
Perfect
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2013
It was a beautiful very well maintained hotel. We had nothing to complain about. Every day there was fresh beach towels. You could always a kayak or snorkel hire. Everything was perfect. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Susanne
Relaxing gorgeous vacation
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • February 2013
Very nice located, quiet hotel (no tv, no telephone, no music, no animation ),spacious rooms with lovely decor in caribbean style, already a bit worn, the bathroom was likewise very roomy, technical a bit dated, and therefore vulnerable to disruption (but schnedll be repaired ), beautiful garden with enough chairs, small pool with a view of the sea, rocky coast with sand entrance to the sea, wonderful for swimming, swim and snorkel, very friendly, mostly helpful staff, communication worked with hands, feet, as well as spanish and englischbrocken, restaurant in a beautiful, airy Pavillon, breakfast is in the long ... run somewhat monotonous, dinner easy, and diverse (for fourteen days), for excursions is a car advisable, if you do not have group tours may the hotel is located a little at the end of the world; we had a wonderful vacation read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
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Martina
A peaceful oasis, nice relaxed atmosphere
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Small and quiet cozy hotel with beautiful garden area and a small private beach with rocks and sand. The entrance into the sea is at high tide not always easy. We really enjoyed it. To change recommend excursions (organised) and walks to las galeras and after playito. After a week half board you want a bit more variety, particularly for breakfast. However the service is very pleasant and everything is very relaxed and friendly. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
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Information about Villa Serena

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Amenities

Hotel amenities

  • Air conditioning

Room amenities

  • Safe
  • Wake up call/Alarm clock