# 1 of 22 hotels in Guildford

Radisson Blu Hotel Edwardian Guildford(4 stars)

3 Alexandra Terrace High Street GU1 3DA Guildford View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.6
  • Service
    4.3
  • Location
    5.3
  • Gastronomy
    5.3
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    5
  • very good
    0
  • acceptable
    1
  • poor
    0
  • terrible
    0
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William
Worst 4 Star
  • Hotel not recommended
  • Couples
  • Other stay
  • September 2013
Front office staff and management void of their customers concerns. Did not honour confirmed booking request for two single beds and had to take a double. When I requested another night stay, the staff confirmed yet upon returning to the Hotel the next afternoon, I found myself locked out of the car park and my room. Apparently Radisson policy dictates you have to check out and pay for the room and re check in again on such a simple request for a one night extension of the booking, even when they have my American Express guarantee for the room. I ... have never ever had a hotel treat me in such a manner nor have I heard of such a ridiculous bureaucratic policy. To add insult to injury they promote ''Welcome To Blu' which details their 100% Guest Satisfaction & Yes I Can! policies. What a sad joke. read hotel review
  • Gastronomy
    6.0

    Food was good including breakfast buffet

  • Hotel
    1.0

    Front office staff and management void of their customers concerns. Did not honour confirmed booking request for two single beds and had to take a double. When I requested another night stay, the staff confirmed yet upon returning to the Hotel the next afternoon, I found myself locked out of the car park and my room. Apparently Radisson policy dictates you have to check out and pay for the room and re check in again on such a simple request for a one night extension of the booking, even when they have my American Express guarantee for the room. I have never ever had a hotel treat me in such a manner nor have I heard of such a ridiculous bureaucratic policy. To add insult to injury they promote ''Welcome To Blu' which details their 100% Guest Satisfaction & Yes I Can! policies. What a sad joke.

  • Location
    6.0

    Lovely area and town, historical walks.

  • Room
    1.0

    Small for a 4 Star - shower tiny no room to move, large bathtub. Hair Dryer attached inside a closet with no mirror bad design all through suite

  • Service
    1.0

    Although staff seemed well their robotic insincerely obsequious replies added nothing positive to our stay

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Mark
Modern hotel with funky twists
  • Recommended hotel
  • Couples
  • City break
  • August 2013
The hotel had a very funky lobby with a set up of various modernist pieces of furniture and a couple of large stag sculptures. The check in process was a little slow and we had to check in before we could drive down into the car park (so the car was left running outside the entrance). The car park itself was very busy and it wasn't clear how to get back up into the hotel (no markings were on the lifts or various other doors at the time). The room was a good size as was the bathroom. Breakfast was ... well run and food was served swiftly. Very convenient for the high street shopping in Guildford and restaurants near the hotel are very good. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
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Information about Radisson Blu Hotel Edwardian Guildford

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    A bold new landmark on Surrey’s most celebrated street, the Radisson Blu Edwardian, Guildford gives the town a striking new 4 star hotel, and with it a stylish new place to meet, eat or retreat to a serene urban spa. Equipped for business but designed for relaxation, the hotel’s sleek glass and cool stone fuses with the fabric of the town and brings a new heart to its social scene.
  • Location
    Directions by Train and Car From London Road station; Follow signs to the town centre, the hotel is on the right hand side, just past the G Live Centre, after about 400 metres. From Guildford Station Follow signs to the town centre, then follow directions to G Live, which is next door to our hotel. From the A3 Parking is available at £10 per 24 hours
  • Accommodation
    The hotel’s 181 rooms and 2 suites are light, spacious and equally good for work or play. Natural materials, smart finishes and thoughtful detailing make for a restful experience. All rooms feature generous workspaces with advanced technology, and high speed WiFi is complimentary. • 2 Suites • 37 Deluxe • 18 Twin • 126 Standard Queen
  • Food and Drink
    Scoff & Banter Guildford Along the colonnade, Scoff & Banter’s ‘best of British’ philosophy makes the most of the area’s fresh produce. Guildford’s destination restaurant, this café brasserie does British classics exceptionally well, from breakfasts to weekend roasts and indulgent afternoon teas. MKB Cocktail Bar Mixing a metropolitan vibe with an earthy soul, MKB is a rendezvous you can always rely on to bring great cocktails and good times together. By day it's a place to catch up and enjoy the simple pleasures of stylish surroundings and friendly service. By night, when the lights go down and music infuses the atmosphere, the bar comes to life with lip-quenching cocktails and well chosen wines.
  • Leisure
    The Spa Guildford Welcome to a serene urban retreat that gives you everything you'd expect from a London spa, without the trip to London. Immerse yourself in a jet-propelled pool encased in frosted glass. Lose yourself in the enveloping mists of our crystal steam room and the calm of our relaxation room. Restore your reserves in our spacious gym. Emerge indulged, energised and assured of lasting results. All treatments include full use of the spa's facilities, including: •Stone oven sauna •Aromatic crystal steam room •Two refreshing showers •Fitness pool with Contra-Flow Jets* •Relaxation room Hotel guests can enjoy use of our spa facilities by purchasing a day pass for £10 per person. Please be advised that advanced booking is recommended when wishing to use the spa facilities on weekends.
  • Other facilities and services
    • Cocktail bar • Restaurant • Spa and Gym* • Fitness Pool with Contra-Flow jets* • 7 meeting rooms • Large event space • Business centre • 24 hour room service • Air conditioning in bedrooms and conference rooms

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Air conditioning

Room amenities

  • Minibar
  • Safe
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • Car hire