# 90 of 173 hotels in Washington D.C.

The Westin Hotel Washington D.C. City Center(4 stars)

1400 M Street NW 20005 Washington Washington View on map

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    4.8
  • Service
    5.2
  • Location
    4.6
  • Gastronomy
    5.3
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    0
  • very good
    0
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Markus
Good city hotel.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • January 2014
The hotel is being renovated, most of the rooms are new. Here expected an upscale Westin-standard with the heavenly bed. When i arrived, however, was the bed dirty or old sheets used. After short complaint at the reception, they were however exchanged and with some spg points credited. read hotel review
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    6.0
  • Room
    4.8
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Tao
Good for Cherry Blossom Festival
  • Recommended hotel
  • Couples
  • City break
  • March 2013
My wife and I went to DC for the Cherry Blossom Festetival in the end of March this year. We stayed in Westin. We are totally satisfied the hotel. The location of the hotel is good. The room is very clean and the sheets feel very comfortable, even the soap is fancy. The only thing we were not so happy is when we arrived we had to wait for about 15 minutes to be asked if we need check in although I am a SPG gold member. There are only two reception desks, one reserved for elite member. When the ... regular one is busy, the staff at the reserved desk were busying with something himself. read hotel review
  • Room
    4.8
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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