# 66 of 977 hotels in Madrid

Hotel Ritz(5 stars)

Plaza de la Lealtad 5 28014 Madrid View on map
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Hotel review overview


Rating by categories

  • Hotel in general
  • Room
  • Service
  • Location
  • Gastronomy
  • Sport & Leisure

Rating breakdown

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Distinguished hotel in a great location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2014
The hotel - rightly so - is an institution in Madrid. The charm of the hotel is felt everywhere. The location is top, consistently friendly staff. The breakfast is varied and tasty, it is most beautiful on the terrace. In the garden you can start a very pleasant evening with an aperitif. The rooms are decorated very classically, but have everything you need. The room is big enough, however the bathroom was very small. read hotel review
  • Hotel
    Condition of the Hotel
    General cleanliness of the different areas
  • Room
    Size of the room
    Cleanliness & linen change
    Size of the bathroom
    Room amenities (TV, balcony, safe, etc.)
  • Service
    Staff's knowledge of foreign language
    Reception, check-in & check-out
    Friendliness and helpfulness
    Competence (handling complaints)
  • Location
    Transportation connection and available excursions
    Restaurants & bars in the area
    Proximity to shopping areas
    Other leisure activities available
  • Gastronomy
    Variety of food and drinks
    Overall cleanliness in the restaurant and in the dining areas
    Quality of food and drinks
    Atmosphere & furnishings
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Information about Hotel Ritz

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    Hotel Ritz The Hotel Ritz Madrid is a luxury 5 star hotel located in the very center of one of the Madrid's most popular tourist areas. The hotel is particularly favored by couples. The Hotel Ritz operates in a real baroque palace built in 1910. It offers number of rooms all of which are elegantly designed with attention to the smallest detail. Hotel has on site Wellness Center with gym. There is a choice of dining options at the hotel. The reception is open 24 hours a day, while wireless internet access is available throughout the hotel.
  • Location
    Located in easy walking distance to some of Madrid's most famous attractions, the Hotel Ritz is a perfect starting point for sightseeing. The Prado Museum, the Thyssen-Bornemisza Museum and the Reina Sofia Museum are within short stroll from the hotel, while the Retiro Park and the Botanical Gardens are still within walking distance from the hotel. The hotel is connected with the city's metro, with the closest station, the Banco de Espana, 250 meters away. Accomodation There are different standards of the rooms and suites in the hotel, all of which provide guests with luxury amenities and interior design. Each room has its own fully-equipped bathroom, while modern amenities such as television with CD/DVD players, a desk, an electronic safe, mini-bar, a telephone and internet access are available starting from Standard Room.
  • Food and Drink
    The Hotel Ritz is served by two restaurant, lobby bar and a cocktail bar. Extensive menus are offered, including children menu. Breakfast buffet is served in the Goya Restaurant or on the terrace, which is opened depending on weather. In the Lobby Bar, guests can enjoy afternoon tea, while the Velazquez Bar offers choice of cocktails, beverages and snacks from noon till 1:00 a.m. Both Goya Restaurant and Terrace & Gardens restaurant serves lunch and dinner.
  • Leisure
    Leisure activities in the Hotel Ritz center mainly around its wellness center, with personal treatments available to guests. The hotel's gym is opened 24/7. Location of the hotel allows guests to enjoy the city's attractions, including sightseeing, shopping and nightlife. Other services The Hotel Ritz is child-friendly, offering number of amenities for children, including DVD library of cartoons and bathrobes for the young guest. Babysitting service is available on request.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer


  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper