Sandos Caracol Eco Resort & Spa^{(4 stars)}

At a glance

• Worth the money (15)
  "Worth the money" found in 35 reviews

  • " This holiday was worth the money , very good hotel, very friendly, we felt totally comfortable and well taken care of! Flight ... " 
    5.633333333333333
    July 2011
  • " This holiday was worth the money, very good hotel , very friendly, we felt totally comfortable and well taken care of! Flight Auis all sorts of ... " 
    5.633333333333333
    July 2011
  • " Very nice club style laid out clean Hotel " 
    5.408333333333334
    February 2011
  • " Great complex embedded in Maja Temple and nature " 
    5.691666666666666
    July 2012
  • " Excellent vacation, great complex , however the high season complex too small for maximum occupancy With our vacation 60% ... " 
    5.691666666666666
    July 2012
  • " Very beautiful hotel for young and old for enddecken (the animals in the hotel life) and for relaxing we loved ... " 
    5.8
    May 2012
  • " Great holiday . Only a few small things, what we personally complain about : 1. Often longer waiting times for ... " 
    5.105555555555555
    May 2012
  • " ... everything. Very friendly staff and good foreign languages skills( English, Spanish and German. ). Wi-Fi-front desk in the lobby by the pool and sometimes at the beach. Great evening shows. We were very satisfied and if it is a next time there we become again this Hotel select the select Club. " 
    5.291666666666667
    July 2012
  • " Great Hotel , great holiday! " 
    5.680555555555556
    September 2011
  • " Great Hotel, great holiday ! " 
    5.680555555555556
    September 2011
  • " A really relaxing and great holiday ! Nice Hotel, great nature area in which the healthiness and large rooms (we had one with ... " 
    5.680555555555556
    September 2011
  • " A really relaxing and great holiday! Nice Hotel , great nature area in which the healthiness and large rooms (we had one with Jacuzzi)! Rarely ... " 
    5.680555555555556
    September 2011
  • " A very good and further recommendable Hotel . " 
    4.558333333333334
    May 2011
  • " It is a good hotel I would be happy to recommend can. We had booked the Select club, you need but not, I think in ... " 
    4.558333333333334
    May 2011
  • " ... until at 2:00 o'clock in fullest volume businesses will. Although we in a very remote part of the complex used, we are listened to. How can that be, if you are right next to the disco lives. the complex is very clean and well run, the all inclusive Service was perfect, the staff very attentive. at the beach we ... " 
    5.2
    November 2011
• Very friendly and helpful staff (14)
  "Very friendly and helpful staff" found in 14 reviews

  • " very friendly and helpful staff , except at the front desk. " 
    2.8333333333333335
    January 2012
  • " ... a little to the culture of the country atmosphere. To the next town is only worth by taxi, bus they could also, but since you have to a whole piece outside of the complex to the bus station. The staff are always friendly and helpful to help where's missing. The complex features several restaurants, during our stay 2 with ... " 
    4.877777777777778
    April 2012
  • " The something other hotel you could say as it is right in a art jungle is. We were 14 days here, but even in this period we have not found everything. Very friendly staff and good foreign languages skills( English, Spanish and German. ). Wi-Fi-front desk in the ... " 
    5.291666666666667
    July 2012
  • " ... the Select club and language-it just absolutely recommend separate beach section with service, internet and snacks as well as a extra pool and room service. We have felt ourselves by a nice and courteous staff was always and everywhere very comfortable, may it with good conscience recommend and we will ... " 
    5.652777777777778
    July 2011
  • " the staff are very friendly and attentive . drinks both in the restaurant as well as at the beach super fast served. English is understood ... " 
    5.2
    November 2011
  • " ... because the buffet better. Since food is exceptionally good and varied. for every meal time plays a live band. In the morning, you already with a glass of champagne in the restaurant received. the staff are friendly and considerate. Fast is a dirty table newly set and the desired drinks serves. the buffet is ... " 
    5.2
    November 2011
  • " very friendly staff in all areas. Cleaning of the rooms really nice and clean, but cleaning at different times. ... " 
    5.666666666666667
    January 2012
  • " super great hotel without hesitation simply flies. Hotel is great; beach is a tarum; food is best; cleanliness great; staff very friendly ; Playa del Carmen is an experience the strip; just nothing like we can only say: the long ... " 
    5.7749999999999995
    April 2011
  • " The staff was always very friendly (English and Spanish the best for communication). The beach was daily cleaned and tidied up. ... " 
    6
    July 2011
  • " We had mixed feelings about this hotel, but were positive surprised. Very friendly staff always ready to satisfy the guest. Great food, it does get a bit repetitive but it was always ... " 
    5.5
    April 2011
  • " We had a junior suite with a Jacuzzi on the balcony. Everything was very clean, the people all very friendly . Food was very delicious and varied! We'll be back! " 
    5.958333333333333
    May 2011
  • " great vacation, great hotel, I can only recommend this hotel, the service is great , you could spend a whole day which is great. The various pools are great. The ability to ... " 
    5.875
    February 2011
  • " Anytime again! Hotel area was like a big village with 1500 beds, people got lost in the very well-organised location with very friendly staff . Food was very good, you could every/R content be full. Standard room in the Select club ... " 
    5.597222222222221
    July 2011
  • " For families with kids it is great. At the beach are artificial rock as breakwater recessed, but this didn't bother us. Lots of animals and jungle relaxation. Staff are very friendly and very good food. We found it a successful holiday. " 
    5.558333333333334
    September 2012
• Very tasty (10)
  "Very tasty" found in 10 reviews

  • " ... because they have looked strange and other things that I tried tasted not me personally. But I am a bit spoiled here! ☺ But you always found something tasty. Freshly roasted meat or the fish were very tasty and also the reservation required restaurants I can only recommend it. The steak at the beach ... " 
    4.972222222222222
    May 2011
  • " A really relaxing and great holiday! Nice Hotel, great nature area in which the healthiness and large rooms (we had one with Jacuzzi)! Rarely seen such a great buffet ! Varied theme nights in the restaurant! Just the best! " 
    5.680555555555556
    September 2011
  • " ... by a nice and courteous staff was always and everywhere very comfortable, may it with good conscience recommend and we will be back next year, then in May! If the beach, sun, sea, comfort, good food , no pushy entertainment, good mood and the one or the other good party here looking for a nice ... " 
    5.652777777777778
    July 2011
  • " ... newly set and the desired drinks serves. the buffet is always refilled all are very attentive. at any time of the day you could have something eating and drinking. The cocktails were great. The wine is good . The beer not after Bavarian Art. " 
    5.2
    November 2011
  • " ... annoying. The staff (very friendly and helpful) spoke no German, which for us adults played no role, only for the children it was a bit inconvenient, since no English understands and speaks. The food was great and the check-in process was exceptional. In short, highly recommendable! " 
    5.805555555555556
    April 2011
  • " We had mixed feelings about this hotel, but were positive surprised. Very friendly staff always ready to satisfy the guest. Great food , it does get a bit repetitive but it was always very tasty for us. It was a great deal for ... " 
    5.5
    April 2011
  • " We had mixed feelings about this hotel, but were positive surprised. Very friendly staff always ready to satisfy the guest. Great food, it does get a bit repetitive but it was always very tasty for us. It was a great deal for tourists together, for example in MEX. Evening food stalls in ... " 
    5.5
    April 2011
  • " Anytime again! Hotel area was like a big village with 1500 beds, people got lost in the very well-organised location with very friendly staff. Food was very good , you could every/R content be full. Standard room in the Select club spacious, clean. Air ... " 
    5.597222222222221
    July 2011
  • " ... were often not complied with. Much unfriendly staff, the nice are directly noticed. Queues at buffet restaurants until 30 minutes Train station atmosphere in the Hauptbüfettrestaurant- Monotonous food , the more often cold food. Often dirty tablecloths in the buffet restaurants. -Often lip pin ... " 
    3.3333333333333335
    February 2011
  • " For families with kids it is great. At the beach are artificial rock as breakwater recessed, but this didn't bother us. Lots of animals and jungle relaxation. Staff are very friendly and very good food . We found it a successful holiday. " 
    5.558333333333334
    September 2012

• The bathroom was small (1)
  "The bathroom was small" found in 1 review

  • " ... thatched roof was dirty). Unfortunately the air conditioning not really cooled. the mini bar was every other day refilled-also beer. safe is free in the room. The cleaning was very considerate. the bathroom was small but nice everything was clean. Since the whole complex perhaps piece for piece renovated, it is ... " 
    5.2
    November 2011
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