# 15 of 90 hotels in St. Moritz

Hotel Europa(4 stars)

Via Suot Chesas 9 7512 Champfer - St. Moritz View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    5.5
  • Service
    5.6
  • Location
    4.7
  • Gastronomy
    4.9
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    5
  • very good
    2
  • acceptable
    1
  • poor
    0
  • terrible
    0
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Yvonne
4* with half board, a Garni with f'stück get.
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
On 22 december than 4 star hotel with hp, a Garni only with breakfast. The stars were from the 01.Jan. Disallowed, but nobody thought it necessary at the time of booking to mention. No restaurant available in the hotel, a pizzeria, not enough spaces for the guests has. Upon arrival the receptionist gave forget to mention, that you in this pizzeria tables need to reserve. So we sat around 20,00 without a possibility to evening to eat. There are no restaurants. It was recommended to us by St. Moritz drive, where we have just returned. The receptionist was ... ready to call us a cab and possibly for a free space in a restaurant to ask - without a guarantee, that we got a table. After a fierce discussion, the hotel manager informs, the promptly responded: it is in the hotel, us a glass of wine were spendiert with peanuts (they were sorely needed, because we hungry were) and schließendlich against 9:00 p. m. a table in the pizzeria concerned. The food was of a very poor quality: the boullion was a finished product, the much too much in the water and the pizza was, like a bad fertgprodukt. After the complaints the boullion a, the was edible, serves. The spa was generous: pool is large, jacuzzi worked, relaxation room above was also ok. The gym could be reached just across the hallway and to the outside. The room was large enough, the bed was a fold away with a large gap between the two single beds, from which it is. The sofa bed was a big misunderstanding: it consisted of 6 individual cushions, during the night always again delayed and several scores were. A restful night's sleep is different. The comforter/duvet had old blood stains from. In the description of the hotel offered transfers to the train station St. Moritz there weren't any more. The bathroom was big enough and sufficiently equipped. Every evening a woman employee came to the beds schlaffertig to make. This service i found very disturbing, the maid always only opened the door and then knocking. A sign 'do not disturb' did the problem. On the other hand, they were very attentive: my son has a blanket under his pillow druntergelegt, because it was too low and the next day he had 2 pillows found. Bravo! Everything considered together: disappointment due to the lack of information on not more existing stars and the related service. I would have not booked, because with the service (restaurant, shuttle, etc.) It is important. If someone this hotel as Garni-hotel bay, will be pleased. read hotel review
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    3.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
  • Sport & Leisure
    3.7
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
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Information about Hotel Europa

Hotel Information

hotel.de

hotel.de *

In Champfér – only 3 km from the town of St. Moritz – you will enjoy quiet days, living right in the middle of natural environment. Yet the health resort and the various activities are immediately available.  Our guests will enjoy the pure EUROPA 4*- infrastructure to the full. Whether on sunny days or with rainy weather, the modern wellness area with steam bath, sauna, sanarium, solarium, and spacious indoor pool will spoil you and keep you occupied. Of course, there is also a hair-dresser’s and a masseur available in the house. The sun terrace provides a magnificent view over the surrounding landscape, providing relaxation and recreation. Also, the new gym has a panorama-view over the mountains and will make you forget all efforts and pain.  Start and end your day in the Allegra-bar, listening to discreet music and enjoying our fine drinks. The spacious and comfortable rooms, situated at the eastern- and southern part of the hotel, invite you to linger and to follow different movies in the numerous TV channels or in pay-TV. For guests concerned about their budget and for short-term stays we recommend our smaller rooms at the northern part or the Grandlit-rooms, which provide the same level of comfort.  In the hotel you don’t only spend your holidays but really “golden” days, as on the second day our guests receive the GOLDCARD (summer season) for free, a card ensuring various extras and diversion. This card enables our guests to use the public transports of the area free of charge. Parking facilities are in our basement garage available. Reception hours: On business days: from 06:30 to 23:59
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Cycling

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Information desk
  • Currency exchange
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service