# 2 of 9 hotels in St. Moritz

Hotel Europa(4 stars)

Via Suot Chesas 9 7512 Champfer - St. Moritz View on map
Average rating
Recommended
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At a glance

  • Very friendly hotel (2)
    "Very friendly hotel" found in 2 reviews
    • " Very friendly hotel staff, manager of the hotel is always a model. Outwardly, the Hotel Europa not adapted to the ... " 
      5.671428571428572
      August 2012
    • " ... and the laundry very clean! The kitchen was excellent. The serving staff very friendly. We could wonderful hikes undertake. Luckily was us the weather well-disposed the whole atmosphere in the hotel really pleased us ! We can really recommend this hotel! " 
      5.304761904761905
      August 2012
  • The staff were very friendly (2)
    "The staff were very friendly" found in 2 reviews
    • " The staff were very friendly . The room was for us big enough. The room and the laundry very clean! The kitchen was ... " 
      5.304761904761905
      August 2012
    • " The staff were very friendly. The room was for us big enough. The room and the laundry very clean! The kitchen was excellent. The serving staff very friendly . We could wonderful hikes undertake. Luckily was us the weather well-disposed the whole ... " 
      5.304761904761905
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.5
  • Service
    5.3
  • Location
    4.8
  • Gastronomy
    5.1
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    11
  • very good
    2
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " Very friendly hotel staff, manager of the hotel is always a model. Outwardly, the Hotel Europa not adapted to the ... "  read hotel review
        5.671428571428572
        August 2012
      • " ... and the laundry very clean! The kitchen was excellent. The serving staff very friendly. We could wonderful hikes undertake. Luckily was us the weather well-disposed the whole atmosphere in the hotel really pleased us! We can really recommend this hotel! "  read hotel review
        5.304761904761905
        August 2012
  • Service
    Pros
    • Service Friendliness (2)
      Comments related to "Service" found in 2 reviews
      • " The staff were very friendly. The room was for us big enough. The room and the laundry very clean! The kitchen was ... "  read hotel review
        5.304761904761905
        August 2012
      • " The staff were very friendly. The room was for us big enough. The room and the laundry very clean! The kitchen was excellent. The serving staff very friendly. We could wonderful hikes undertake. Luckily was us the weather well-disposed the whole ... "  read hotel review
        5.304761904761905
        August 2012
Yvonne
4* with half board, a Garni with f'stück get.
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
On 22 december than 4 star hotel with hp, a Garni only with breakfast. The stars were from the 01.Jan. Disallowed, but nobody thought it necessary at the time of booking to mention. No restaurant available in the hotel, a pizzeria, not enough spaces for the guests has. Upon arrival the receptionist gave forget to mention, that you in this pizzeria tables need to reserve. So we sat around 20,00 without a possibility to evening to eat. There are no restaurants. It was recommended to us by St. Moritz drive, where we have just returned. The receptionist was ... ready to call us a cab and possibly for a free space in a restaurant to ask - without a guarantee, that we got a table. After a fierce discussion, the hotel manager informs, the promptly responded: it is in the hotel, us a glass of wine were spendiert with peanuts (they were sorely needed, because we hungry were) and schließendlich against 9:00 p. m. a table in the pizzeria concerned. The food was of a very poor quality: the boullion was a finished product, the much too much in the water and the pizza was, like a bad fertgprodukt. After the complaints the boullion a, the was edible, serves. The spa was generous: pool is large, jacuzzi worked, relaxation room above was also ok. The gym could be reached just across the hallway and to the outside. The room was large enough, the bed was a fold away with a large gap between the two single beds, from which it is. The sofa bed was a big misunderstanding: it consisted of 6 individual cushions, during the night always again delayed and several scores were. A restful night's sleep is different. The comforter/duvet had old blood stains from. In the description of the hotel offered transfers to the train station St. Moritz there weren't any more. The bathroom was big enough and sufficiently equipped. Every evening a woman employee came to the beds schlaffertig to make. This service i found very disturbing, the maid always only opened the door and then knocking. A sign 'do not disturb' did the problem. On the other hand, they were very attentive: my son has a blanket under his pillow druntergelegt, because it was too low and the next day he had 2 pillows found. Bravo! Everything considered together: disappointment due to the lack of information on not more existing stars and the related service. I would have not booked, because with the service (restaurant, shuttle, etc.) It is important. If someone this hotel as Garni-hotel bay, will be pleased. read hotel review
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    3.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
  • Sport & Leisure
    3.7
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
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Regula
Clean, pleasant atmosphere, comfortable and informal
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • February 2013
I was in the Hotel Europa we felt comfortable all around. Extremly friendly staff gives the guests the feeling, welcome! Only small point of criticism: unfortunately it is in the dining room not possible, 'tap water' to drink. At the excellent quality the engadine water is very regrettable. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Heidy
Homey, very hospitable hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
In spite of the at short notice reservation in Hotel Europa all facilities experience. The rooms are very spaciously furnished with beautiful view on the mountains. If all host and employees in Switzerland to be as friendly, then would be the swiss food very good. Can recommend this hotel. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Mia
Fun in the snow
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
The hotel is approximately 40 years old, has several connecting doors, large, delicious breakfast and very delicious dinner (we booked half board). Very friendly service. International guests. read hotel review
  • Gastronomy
    6.0

    Every evening delicious 4-course menu, much praise goes to the chef and his staff. Fantastic dessert buffet.

  • Hotel
    6.0

    The hotel is approximately 40 years old, has several connecting doors, large, delicious breakfast and very delicious dinner (we booked half board). Very friendly service. International guests.

  • Location
    6.0

    Hotel lies in a quiet suburb of St. Moritz. Both ski areas (corvatsch and corviglia) are easy to reach, both by car, as well as by bus. There is a small supermarket in the village and two bus stops.

  • Room
    6.0

    Big room, much freedom of movement, lots of space, the whole skiing clothes to stow away, large bathroom with a bath!

  • Service
    6.0

    Very friendly service, everything very clean, the ladies at the reception were always very helpful and welcoming

  • Sport & Leisure
    6.0

    Everything there, around itself after a sporting ski day again warm and to relax, who wants to, can get a massage. Ski storage room for skis and boots next to the hotel

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Andrea
No star hotel!
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
The hotel is 40-years-old and looks like it! However the rooms are quite large, with a terrace or balcony! The bathroom is renovated, room is rustikalisch, you feel however probably! Lots of guests from Germany and Italy, average age from 50! read hotel review
  • Gastronomy
    2.0

    Had only breakfast! The quality and quantity is moderate or not special, little choice, no variation, no fresh juice(a shame for a 4 star hotel)! No friend for breakfast!

  • Hotel
    4.0

    The hotel is 40-years-old and looks like it! However the rooms are quite large, with a terrace or balcony! The bathroom is renovated, room is rustikalisch, you feel however probably! Lots of guests from Germany and Italy, average age from 50!

  • Location
    4.0

    Location is good, to St. Moritz it is 3 kilometer, minutes by car!

  • Room
    5.0

    Rather large, carpet, all in wood, the bathroom was renovated! Necessarily in the new part book!

  • Service
    4.0

    All very nice and friendly in the hotel! The only complaint, bathrobe for a fee (10 franc) i find it sad in a star hotel should be included, since it was a spa, as well as no hausfinken! After hausfinken asked, i was in the room and on the final morning in! 17.70.- Was a big disappointment!

  • Sport & Leisure
    6.0

    The spa area is really top! Big pool, jacuzzi, sauna, steam bath, everything that you ask for!

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Read all hotel reviews

Information about Hotel Europa

Hotel Information

hotel.de

hotel.de *

In Champfér – only 3 km from the town of St. Moritz – you will enjoy quiet days, living right in the middle of natural environment. Yet the health resort and the various activities are immediately available.  Our guests will enjoy the pure EUROPA 4*- infrastructure to the full. Whether on sunny days or with rainy weather, the modern wellness area with steam bath, sauna, sanarium, solarium, and spacious indoor pool will spoil you and keep you occupied. Of course, there is also a hair-dresser’s and a masseur available in the house. The sun terrace provides a magnificent view over the surrounding landscape, providing relaxation and recreation. Also, the new gym has a panorama-view over the mountains and will make you forget all efforts and pain.  Start and end your day in the Allegra-bar, listening to discreet music and enjoying our fine drinks. The spacious and comfortable rooms, situated at the eastern- and southern part of the hotel, invite you to linger and to follow different movies in the numerous TV channels or in pay-TV. For guests concerned about their budget and for short-term stays we recommend our smaller rooms at the northern part or the Grandlit-rooms, which provide the same level of comfort.  In the hotel you don’t only spend your holidays but really “golden” days, as on the second day our guests receive the GOLDCARD (summer season) for free, a card ensuring various extras and diversion. This card enables our guests to use the public transports of the area free of charge. Parking facilities are in our basement garage available. Business hours of reception: On business days: from 06:30 to 23:59
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Internet
  • Lift
  • Central heating

Room amenities

  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast in the room
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Bicycle hire

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Information desk
  • Currency exchange
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Dry cleaning