# 18 of 288 hotels in Dusseldorf

Hotel Melia Düsseldorf(4 stars)

Inselstr. 2 40479 Dusseldorf View on map
Average rating
Recommended
Trend

At a glance

  • Great hotel (5)
    "Great hotel" found in 5 reviews
    • " Great hotel with of high quality wellness area " 
      6
      June 2012
    • " Nice hotel in Madrid " 
      5.086111111111111
      August 2012
    • " ... pillows were within a very short time delivered to your room. The breakfast buffet was very good, rich and above all things varied. It was a wide selection offered. All together the ideal hotel for a city trip . " 
      5.8
      June 2012
    • " Really beautiful hotel , exactly as described " 
      5.8999999999999995
      July 2012
    • " The hotel has a very good location, directly am hofgarten. Short walk to the town center and Kneipengasse. The hotel is very clean and tidy . Very nice, spacious rooms flat screen TV large bathroom and comfortable beds. A kettle or ... " 
      5.7
      July 2012
  • Very beautiful hotel in a central location (3)
    "Very beautiful hotel in a central location" found in 3 reviews
    • " Very beautiful hotel in a central location " 
      6
      August 2012
    • " Very nice hotel in the middle of town . You can on foot in the historic part and kö walk. Taxi Fares in the historic part are about ... " 
      6
      August 2012
    • " Very great hotel in a top location am hofgarten " 
      5.7
      July 2012
  • The staff were friendly (2)
    "The staff were friendly" found in 2 reviews
    • " The hotel lies within walking distance from the Dusseldorf city center and the Rhein away. The rooms are tastefully and classily furnished. The bathroom has a completely new impression made. The staff were friendly and accommodating. The pieces of exercise equipment were high quality, the fitness room can it ... " 
      6
      June 2012
    • " ... and somehow in every hotel is the staff at breakfast the most stressed... But it is now time to rush hour so. Apart from that we have the spa area try out, also here everything very clean, pleasant staff . 2 saunas, steam bath and small peace area. Altogether for a indulgence in any case the right ... " 
      5.227777777777777
      June 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    4.8
  • Location
    5.2
  • Gastronomy
    5.2
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    54
  • very good
    23
  • acceptable
    5
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (5)
      Comments related to "Hotel in general" found in 5 reviews
      • " Great hotel with of high quality wellness area "  read hotel review
        6
        June 2012
      • " Nice hotel in Madrid "  read hotel review
        5.086111111111111
        August 2012
      • " ... pillows were within a very short time delivered to your room. The breakfast buffet was very good, rich and above all things varied. It was a wide selection offered. All together the ideal hotel for a city trip. "  read hotel review
        5.8
        June 2012
      • " Really beautiful hotel, exactly as described "  read hotel review
        5.8999999999999995
        July 2012
      • " The hotel has a very good location, directly am hofgarten. Short walk to the town center and Kneipengasse. The hotel is very clean and tidy. Very nice, spacious rooms flat screen TV large bathroom and comfortable beds. A kettle or ... "  read hotel review
        5.7
        July 2012
  • Location
    Pros
    • Surroundings (2)
      Comments related to "Location" found in 2 reviews
      • " Really beautiful and new hotel in a good location. "  read hotel review
        5.227777777777777
        June 2012
      • " The hotel has a very good location, directly am hofgarten. Short walk to the town center and Kneipengasse. The hotel is very clean ... "  read hotel review
        5.7
        July 2012
    • Is Central (3)
      Comments related to "Location" found in 3 reviews
      • " Very beautiful hotel in a central location "  read hotel review
        6
        August 2012
      • " Very nice hotel in the middle of town. You can on foot in the historic part and kö walk. Taxi Fares in the historic part are about ... "  read hotel review
        6
        August 2012
      • " Very great hotel in a top location am hofgarten "  read hotel review
        5.7
        July 2012
  • Service
    Pros
    • Service Friendliness (2)
      Comments related to "Service" found in 2 reviews
      • " The hotel lies within walking distance from the Dusseldorf city center and the Rhein away. The rooms are tastefully and classily furnished. The bathroom has a completely new impression made. The staff were friendly and accommodating. The pieces of exercise equipment were high quality, the fitness room can it ... "  read hotel review
        6
        June 2012
      • " ... and somehow in every hotel is the staff at breakfast the most stressed... But it is now time to rush hour so. Apart from that we have the spa area try out, also here everything very clean, pleasant staff. 2 saunas, steam bath and small peace area. Altogether for a indulgence in any case the right ... "  read hotel review
        5.227777777777777
        June 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " ... function had, I asked for a different room. This was from the staff at the reception immediately in the motion. Also additional pillows were within a very short time delivered to your room. The breakfast buffet was very good, rich and above all things varied. It was a wide selection offered. All together the ideal ... "  read hotel review
        5.8
        June 2012
      • " ... to the town center and Kneipengasse. The hotel is very clean and tidy. Very nice, spacious rooms flat screen TV large bathroom and comfortable beds. A kettle or coffee machine are in the room. Very good breakfast, "  read hotel review
        5.7
        July 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " The hotel has a very good location, directly am hofgarten. Short walk to the town center and Kneipengasse. The hotel is very clean and tidy. Very nice, spacious rooms flat screen TV large bathroom and comfortable beds. A kettle or coffee machine are in the room. ... "  read hotel review
        5.7
        July 2012
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " Very nice hotel in the middle of town. You can on foot in the historic part and kö walk. Taxi Fares in the historic part are about 5€, the breakfast is very delicious and can only be recommended. Rooms are very clean and tastefully decorated. The staff at the hotel was very polite and accommodating. "  read hotel review
        6
        August 2012
    • Bathroom (1)
      Comments related to "Room" found in 1 review
      • " The hotel has a very good location, directly am hofgarten. Short walk to the town center and Kneipengasse. The hotel is very clean and tidy. Very nice, spacious rooms flat screen TV large bathroom and comfortable beds. A kettle or coffee machine are in the room. Very good breakfast, "  read hotel review
        5.7
        July 2012
Oleg
Nice hotel, poor staff
  • Hotel not recommended
  • Friends
  • City break
  • April 2014
Nice hotel, close to the center of Dusseldorf. Near a beautiful park where you can walk, enjoying the forest. Pleasant bar with inexpensive prices. Large comfortable room. When the check was written off a miss again the money already paid for the room! Long had to deal with this, even though we were in a taxi. After this incident, three times, wrote to the hotel manager about the situation. In response received nothing conclusion - after the eviction hotel manager indifferent attitude towards the customer. read hotel review
  • Service
    3.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
    Disabled-friendly
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    3.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    3.0
Close

Nice location, Slow internet
  • Recommended hotel
  • Couples
  • City break
  • April 2014
Rather good location. Next to the park. 10-minutes taxi drive from/to the airport. Try their Weisse Beer in the lobby bar. One minus to the hotel: Wireless internet is very slow & limited with 50 Mb. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    4.7
    Variety of food and drinks
    4.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
Close
Erwin
Quiet, right on the courtyard garden.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
Very nice hotel, modern, stylish, nice, clean and well furnished rooms. %singlelinebreak % The hotel is located directly on the hofgarten, a few minutes walk to the sights and shopping streets of the city. Very good breakfast, as we are meeting here, we could also the buffet on lunch. Great selection of appetizers, fresh salads and fish, meat. %singlelinebreak % The only drawback. Wlan cost extra, in hotels of this category actually of course. Parking is free at the simplest directly in the hotel garage (25 Euro per day), since there in the environment are very difficult, discontd to find. ... But it is right on the corner a u-bahn station. %singlelinebreak % Nice italian restaurants can be found in the immediate vicinity! %singlelinebreak % Conclusion - very good choice for your stay in the city. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
Close
Roland
Deduction in the b-note.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2013
The hotel has about 200 rooms with 10 floors. The hotel is relatively clean, unfortunately we had to determine that certain spaces gave the not so well taken care of. We had booked with breakfast. There were all nationalities and every age as guests. read hotel review
  • Hotel
    4.0

    The hotel has about 200 rooms with 10 floors. The hotel is relatively clean, unfortunately we had to determine that certain spaces gave the not so well taken care of. We had booked with breakfast. There were all nationalities and every age as guests.

  • Location
    6.0

    This melia is situated directly at the garden and you can in a short time all points of interest of Düsseldorf reach. Access to public transport (tram) is given. Airport 6 kilometer away.

  • Gastronomy
    4.0

    There was a restaurant and a bar. We wanted sunday afternoon against 16 o'clock in the restaurant something eat, but as we toured, we unfortunately had to somewhat annoyed to say, the whole area from breakfast not cleaned and it looked accordingly down at the floor. Also the window sills were totally dirty and i saw with disgust the many small white animals from the louvered doors from the window sills were crawling. Therefore, our appetite and we have only one drinks were consumed. Also on the shelves where bonsai is possible was a clear layer of dust. The waiter noticed our conversation about the condition and took a rag and wiped the window sills clean. When we turn right out of the hotel rausgingen we realized that the outer window sills full of small bugs were, may be a temporary problem. Therefore only three star. The breakfast was good and the quality was in order. Only the breakfast staff was a bit slow and you had to always ask for coffee, although two to three times a walked past. Due to coupons we visited twice the bar. Large selection of cocktails, as well as new creations with us. Very good and quickly served as the master was present. With the 2. visit without 'master' it took nearly 30 minutes until we to order could enjoy. The present barmaid enjoyed on the challenge of our orders and apologized also friendly. The question, whether the drinks' so ' correct if we lack of knowledge not sure beanworten. Had tasted however very good.

  • Room
    4.0

    Our junior suite was in the 10. floor and was from the size and from the appearance very nice. As the service already described, we had the door a complaint as for the fan over the bath, also the first day reported, but the whole three days not started to put it off. At the same time, it was a used drinking glass the whole three days not changed. On the first day we got a newspaper at the door the remaining two days no. The whole is for a 4 star hotel at this price range very disappointing.

  • Service
    3.0

    Our welcome was friendly and our room desire was fulfilled. Thank you for that. Unfortunately, we had to us on the same day at the front desk, since in our room the door handle the bathroom door loose and the door would not close and unfortunately the exhaust over the bathtub was not clean. We reported this to the front desk on the same day. This was also a lady noted and noticed, the someone into it worried about. Unfortunately it was the whole three days of our stay not cleaned, also the extractor fan over the tub was the three days not deseamed. The room cleaning was unfortunately not to our satisfaction. There was dust in the room, as if it were for longer time not inhabited could have been. A tumbler the visibly use found, in the three days never had been changed. On monday we had a newspaper on our room door lock, the next two days we unfortunately did not get any.

Close
Rok
Excellent modern hotel, staff needs to improve
  • Recommended hotel
  • Singles
  • City break
  • August 2013
This was my second stay at this hotel. I have clearly written the remarks on my reservation but the type and room location was not met. Check in and check out was slow and inacurrate. Lots of mistakes in billing and long waiting times. 15 min to check in once at the desk, and 20 mins to check out. The hotel itself is very beautiful, functional and modern. Tv has lot of chanells that do not work, bathroom is very nice and the bed excellent. I like the neighbourghood, which is very cosy and calm. A 10 min walk through ... the park will get you to the shopping area. Breakfst was excellent, but staff did not clean the tables properly and were slow. The SPA is great with all necessary treatments. I would like to point out, that this is one of the most expensive hotels in Dusseldorf. My only reason I chose it was because I am a Melia member and could get points for my stay. The location is also very convenient, which is a big plus. Last but not least: Staff is confused, need to improve a lot, especially dealing with problems and coordination between them. They are slow and would send you from one to another.do not really know about the meal vouchers.and other stuff regarding the hotel and customer's needs. If they imporved this area, than I would give it 4 stars. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Location
    4.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    3.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    2.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
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Read all hotel reviews

Information about Hotel Melia Düsseldorf

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The city hotel is located in the centre of the state capital Düsseldorf, right next to the city's green heart and Germany's oldest public park, the Hofgarten. The world famous strip of fashion boutiques, the Königsallee (KÖ), with its exclusive shopping arcades and the historical city centre are within walking distance. The closest tram station Sternstraße, is about 100 m from the conference hotel. Dusseldorf's most important destinations can be reached within minutes, such as the central train station, the trade fair grounds and congress centre (CCD) or the Tonhalle. Guests will find restaurants, bars and nightlife in the immediate vicinity and Düsseldorf International Airport (Rhein-Ruhr) is approximately 6 km from the business hotel.
  • The hotel was built in 2009. The hotel features 201 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a safe and currency exchange facilities. Internet access (for a fee) and wireless internet access (for a fee) are available in the public areas. The hotel offers a range of amenities for a comfortable stay, including gastronomic options such as a restaurant, a dining area, a breakfast room, a café and a bar. Shopping facilities are available. Children can have fun playing in the garden. Parking facilities available to guests include a garage (for a fee) and a car park. Among the additional services available are room service and a laundry.
  • All rooms feature air conditioning, central heating, a living room and a bathroom. The carpeted accommodation units feature a double bed or a king-size bed. A safe, a minibar and a desk also feature. The accommodation units offer a range of amenities, including a mini-fridge. An ironing set is also available to guests. Convenient features include internet access, a telephone, a TV, a radio and wireless internet access. In each of the bathrooms, guests will find a shower, a bath, a hairdryer and a vanity mirror.
  • The hotel offers indoor sporting opportunities in the form of a gym. A spa, a sauna and a steam bath, or for a fee, a beauty salon and massage treatments are among the spa options available. Further available options include a nightclub.
  • The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, B & B, half board and full board. The hotel additionally offers special deals.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    It’s easy to feel good when you’re walking around Düsseldorf and when you walk into the hotel; every detail inspires your imagination. But what really makes you feel at ease is the sensation received from our service. You like the new essence of Meliá, it’s inevitable. Maybe it’s because we created it with you in mind. It is not our job, it is our passion. Welcome to Meliá Düsseldorf.
  • Location
    In the heart of Düsseldorf right next to Germany’s oldest public park Hofgarten, within close proximity to the city centre, the historical old town, the renowned Königsallee with its fashionable boutiques and shopping galleries, a short drive from the International Fairground / Congress Centre Düsseldorf and 10 minutes from Düsseldorf International Airport.
  • Accommodation
    178 Meliá Guestrooms, 12 Premium Rooms, 8 Junior Suites and 3 Executive Junior Suites. Walk-in shower, 32´flat screen TV, mini bar, individual temperature control, direct dial telephone, inroom internet, room service, in room safe, complimentary use of fitness area, sauna and steam bath. Wi-Fi access. Tea & coffee making facilities, slippers & bathrobe in Premium Rooms, choice of newspapers and pillow menu.
  • Food and Drink
    Market products, creative international cuisine and the best local specialities… Aqua Restaurant is a unique space and a place to enjoy international and local cuisine.
  • Leisure
    YHI Spa is what your senses have been waiting for. An Oasis of tranquility where your thoughts get diluted amongst Saunas; Turkish bath and beauty treatments.
  • Other facilities and services
    Meliá breakfast buffet, Aqua restaurant, Purple Lounge, Fitness & Yhi Spa, saunas, steam bath, ice fountain, relaxation area, personalised massages, beauty treatments, doctor and childcare on request, 80 on-site underground parking places, laundry service, 1200sqm of meeting facilities and business centre with 9 contemporary and fully equipped conference rooms.

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Playground
  • Business Centre Use: charged
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Additional childrens' bed
  • Computer connection
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • International
  • Vegetarian dishes
  • Dishes for those with allergies
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Breakfast in the room
  • Packed lunches

A choice of sports

  • Fitness centre
  • Bicycle hire

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Number of saunas: 2
  • Finnish sauna

Other hotel information

  • 24 hour reception
  • Check in from: 15:00
  • Check out no later than: 12:00
  • Gay friendly
  • Cash payment
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Dry cleaning