# 8 of 50 hotels in Santa Ponsa

Hesperia Playas de Mallorca(3 stars)

Gran Via del Puig Major, 2 07180 Mallorca View on map
Average rating
Recommended
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At a glance

  • Clean hotel (7)
    "Clean hotel" found in 7 reviews
    • " Clean hotel with some downsides " 
      4.328571428571428
      July 2012
    • " ... we didn't stay there. At the sea there are chairs and sunscreens for a fee ( 2 chairs and 1 sun screen for 13,50 Euro). Evenings is very busy in Santa Ponsa. All together I would say, that the value for money for 3 stars appropriate and I would recommend it for a short break recommend, but I would ... " 
      4.871428571428571
      July 2012
    • " Clean three star hotel " 
      4.592857142857143
      July 2012
    • " Very clean, well-kept three star hotel in the wonderful place Santa Ponsa. Negative: very badly soundproofed, room with a view of the ... " 
      4.592857142857143
      July 2012
    • " Great location, standard hotel " 
      4.497619047619048
      August 2012
    • " Good hotel but so-so location " 
      4.40952380952381
      July 2012
    • " The hotel is good , unfortunately the place is more for English Partykids thought. The check in is very bad ... " 
      4.40952380952381
      July 2012
  • Hotel in a great location (3)
    "Hotel in a great location" found in 3 reviews
    • " Hotel in a great location ( beach, shops, bus station, excursions, beach,.) , guest structure very mixed ( German, ... " 
      4.328571428571428
      July 2012
    • " ... room with a view of the sea directly on the lively street, no mini bar in the room ( thus no possibility, own drinks cool), plates at the buffet often dirty. The hotel we would recommend, great location for old and young. You outside of the hotel more right, so you will get Ballermann mood, turn ... " 
      4.592857142857143
      July 2012
    • " Great location , standard hotel " 
      4.497619047619048
      August 2012
  • Rooms are very clean (2)
    "Rooms are very clean" found in 2 reviews
    • " Hotel in a great location ( beach, shops, bus station, excursions, beach,.) , guest structure very mixed ( German, British, Dutch, French, Italian, Russians,.) , rooms are very clean , loungers by the pool in very poor condition, no hair dryer ( however, you can at front desk ... " 
      4.328571428571428
      July 2012
    • " The hotel's location is a dream! The rooms are clean but a bit noisy. The food is OK but nothing for gourmets, also the atmosphere in the dining ... " 
      4.497619047619048
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.7
  • Service
    4.6
  • Location
    5.4
  • Gastronomy
    4.1
  • Sport & Leisure
    4.5

Rating breakdown

  • excellent
    38
  • very good
    38
  • acceptable
    10
  • poor
    5
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.95

With the statements the other guests, if many statements fully for example 1. The rooms were clean, but badly soundproofed 2. The staff were friendly and spoke German 3. The food was good, but not well seasoned 4. The hotel has very good location, near to the beach, for three stars surprisingly good. 5. the odors of the channel, the mostly in the morning quite were strong. ( no room from the street!) 6. Many british people, however it didn't bother us, in …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.5

Unfortunately we had the first night in a room to the parking lot and on the street side to spend, where we the whole night to progress were to investigate, where the permanent motorgeheule of came, which alredy sleep. Also it smelled of air circulation, which it was -5 riesenabzugsventilatoren of a neighboring hotel. The next morning i another 'more peaceful room' asked, which i got. This was really not a problem. This room was to the pool and on the 3. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Cost Effectiveness (1)
      Comments related to "Hotel in general" found in 1 review
    • Hotel in general (7)
      Comments related to "Hotel in general" found in 7 reviews
      • " Clean hotel with some downsides "  read hotel review
        4.328571428571428
        July 2012
      • " ... we didn't stay there. At the sea there are chairs and sunscreens for a fee ( 2 chairs and 1 sun screen for 13,50 Euro). Evenings is very busy in Santa Ponsa. All together I would say, that the value for money for 3 stars appropriate and I would recommend it for a short break recommend, but I would ... "  read hotel review
        4.871428571428571
        July 2012
      • " Clean three star hotel "  read hotel review
        4.592857142857143
        July 2012
      • " Very clean, well-kept three star hotel in the wonderful place Santa Ponsa. Negative: very badly soundproofed, room with a view of the ... "  read hotel review
        4.592857142857143
        July 2012
      • " Great location, standard hotel "  read hotel review
        4.497619047619048
        August 2012
      • " Good hotel but so-so location "  read hotel review
        4.40952380952381
        July 2012
      • " The hotel is good, unfortunately the place is more for English Partykids thought. The check in is very bad ... "  read hotel review
        4.40952380952381
        July 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " The hotel is good, unfortunately the place is more for English Partykids thought. The check in is very bad canceled, because the hotel for us no room had free. We had to one night in a foreign, terrible hotel spend ( hotel Plaza). Weird way we met in the hotel yet 3 Paare the same experienced. Coincidence? "  read hotel review
        4.40952380952381
        July 2012
  • Location
    Pros
    • Surroundings (3)
      Comments related to "Location" found in 3 reviews
      • " Hotel in a great location ( beach, shops, bus station, excursions, beach,.) , guest structure very mixed ( German, ... "  read hotel review
        4.328571428571428
        July 2012
      • " ... room with a view of the sea directly on the lively street, no mini bar in the room ( thus no possibility, own drinks cool), plates at the buffet often dirty. The hotel we would recommend, great location for old and young. You outside of the hotel more right, so you will get Ballermann mood, turn ... "  read hotel review
        4.592857142857143
        July 2012
      • " Great location, standard hotel "  read hotel review
        4.497619047619048
        August 2012
  • Room
    Pros
    • Cleanliness (2)
      Comments related to "Room" found in 2 reviews
      • " Hotel in a great location ( beach, shops, bus station, excursions, beach,.) , guest structure very mixed ( German, British, Dutch, French, Italian, Russians,.) , rooms are very clean, loungers by the pool in very poor condition, no hair dryer ( however, you can at front desk ... "  read hotel review
        4.328571428571428
        July 2012
      • " The hotel's location is a dream! The rooms are clean but a bit noisy. The food is OK but nothing for gourmets, also the atmosphere in the dining ... "  read hotel review
        4.497619047619048
        August 2012
Stephen
One of the best hotels great loction
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
We have just returned from a fantastic weeks holiday in Santa Ponsa This is our second visit to Santa Ponsa, our first time to stay in the Hesperia. I would be one to use Trip Advisor quite a lot to plan our holiday breaks as I generally find the reviews to be quite honest and accurate and a great way of planning where to stay and what activities are good and safe. Having read up on the Hesperia to be honest I was a little bit anxious to say the least, my main concern was the “Air Conditioning” or the ... lack of mention of Air conditioning in the reviews. Upon arriving at the hotel we were met by the night porter who checked us in with ease and very fast. Our first impression was it is CLEAN, our room was on the first floor overlooking the pool area. The room is a Hotel Room in a 3 star hotel, it had TWO beds which I will say were very comfy. The TV hung on the wall just like all other 3 Star hotels that we have stayed in. There were sliding wardrobes, with electronic safe, there were a number of light switches on the walls to switch the lights on and off just like any 3 Star or 4 Star hotel for that matter, I hope you see where I am coming from ! it is a 3 star hotel with 3 star facilities, but 3 star facilities of the highest standards. The bathroom was I recon above 3 star standards, hey the shower was great, good power no limescale in the shower head, the water was as hot or cold as you would want. One of the big fears we had was that we were going to have to listen to a mouthy compere going on to the early hours of the morning trying to justify their presence of having the title of entertainment manager, well this to our delight was not the case, the entertainment went on to exactly 11.00pm and then ceased which in turn sounded bliss, one could then turn of the lights and either leave the balcony door open and have the beautiful sea breeze blow in or you could close the doors and have a GENTLE and quiet air conditioned room, which is the way it is supposed to be, not so harsh that it would freeze a brass monkey !!! Next morning we went down to breakfast, WOW what a selection of food was available, now I for one found it hard to choose where to start, there was something for everyone's taste, the same goes for the DINNER sitting as well, if I am to be honest it was way more than we could have ever anticipated, the selection was vast, the quality of the food was second to none, the layout of the dining room was spacious the waiter staff were fast courteous and friendly at all times, To finish off writing this review, We both are very choosy as to where we stay when we go abroad and spend our hard earned cash, we want value for money and boy did we get value for money at the Hespeia, we got more than we anticipated, would we stay there again YES we would This is one hotel that goes beyond what it says on the packet, highly recommend it for a holiday stay. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Sandy + Vanessa
You get, what you pay very little!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2013
I would like to mention. It is the first holiday in a 3 star hotel and the first holiday on Majorca. Usually we visit 4-5 star hotels in the Canary Islands. Because this year we have three weeks in the 5* Lopesan Baobab were and just a holiday follow up on one further wanted, we chose this from. The hotel seems at first glance quite modern, so long one it not locally considered. One noticed very clearly the difference to a 4 star hotel, but from the beginning was clear. The aim was, still time to soak up the sun. ... The hotel has many, the rooms were quite small. The room is almost only from bed. The building is old, the room was not always clean and a balcony facing the wrong side for a regular a smell of exhaust and kloduft of the nearby McDonald's. Wi-fi is available in the 'lobby' free of charge. With luck even in the room usable. Extremely negative is the clairaudience. You could at night the neighbors scharchen hear and in the morning one heard what channels he run had. About us then the constant back of tables and chairs, in the hallway the clear conversations of the guests. Bad. From 7 hours thus no calm sleep more. read hotel review
  • Service
    1.0

    Oh well... The ladies at the reception had mostly a smile on the lips, but of service one cannot talk. The welcome just a release without many words. The servers in the restaurant mostly unfriendly and overstrained. Charwomen only after three days created stains on the toilet seat (from the previous guests) to remove. But the best there was every evening in the dining room. 1. no idea why an entertainer in a outfit with a clipboard there, but their outfits were as you actually only from the Ballermann starting from a certain time knows. 2. drink prices could not be on the bill of the room. Instead one had to directly after the food lines and figures. Next to the cash a large red bucket for the tip, and a packet of zahnstochen. Well, the 'waiter' was actually quite okay, its representation, however, was so anti-social and unprofessional... These two people have always managed, each guest when leaving the chamber friendly face to smile, behind the back but with almost every guest to blaspheme and on it to make it. The representation of the saalchefs it has not managed young women in paying, not on the breasts to look. And they were a little bigger, so he could not hide with his colleague to laugh. Amazing! In total, the entire staff was a bunch of amateurs without large training try something to earn money.

  • Sport & Leisure
    2.0

    The pool was cold, the pool chairs were so close together, that one of the front on the pool chair, as between the pool chairs no place is. The pool chairs were no beach chairs anymore, they are rather hammocks. You could even get the idea, the coverings of the chairs to follow suit, in other words to tighten, but that would be connected to work with. Animation gave it probably also, but these sat lunch at the bar and told with the waiters. In the evening there was then quite often shows, the partly not bad.

  • Gastronomy
    2.0

    A restaurant, many guests, little food and bad food. Carrots come out of a tin, beetroot also... And then as meat frozen patties on the grill was clear to me... In this holiday i will take at least not to. At this point i would like to once again make it clear. Us was aware, that we not 5 *, but a 3 star hotel have. I am no variety, no attention to detail... But what i get, can least be good... But it was not. Dessert for example, what my paradedisziplin been heard only 2 times per week touch.

  • Location
    5.0

    The location is on the beach was very good. Just across the road and it has a nice, well-kept beach in front of you. The proximity to the McDonald's and the constant feeling in the toilet of the restaurants to find, but no good impression. To stroll in the evening, there were some shops, but all the same to sell, souvenirs etc. Party correctly make you can not, but there are a few good bars with super of live music. We were lucky, that at the time the oktoberfest was... Was really great.

  • Hotel
    3.0

    I would like to mention... It is the first holiday in a 3 star hotel and the first holiday on Majorca. Usually we visit 4-5 star hotels in the Canary Islands. Because this year we have three weeks in the 5* Lopesan Baobab were and just a holiday follow up on one further wanted, we chose this from. The hotel seems at first glance quite modern, so long one it not locally considered. One noticed very clearly the difference to a 4 star hotel, but from the beginning was clear. The aim was, still time to soak up the sun. The hotel has many, the rooms were quite small. The room is almost only from bed. The building is old, the room was not always clean and a balcony facing the wrong side for a regular a smell of exhaust and kloduft of the nearby McDonald's. Wi-fi is available in the 'lobby' free of charge. With luck even in the room usable. Extremely negative is the clairaudience. You could at night the neighbors scharchen hear and in the morning one heard what channels he run had. About us then the constant back of tables and chairs, in the hallway the clear conversations of the guests... Bad. From 7 hours thus no calm sleep more.

  • Room
    4.0

    Small room, large bed. Sleep could i well, that is in a hotel half the rent. The tv was as big as a iPad and had two german channels. The air conditioning worked very well, but i i've been asked, if not extremely a lot of mold spread will, as it's in all the rooms around us and the whole hotel just has cough hear... This is no joke now. The safe cost 2 €per day, which was okay. The decor is for a 3 star hotel ok.

Close
Alexandra
Will not stay here again
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • October 2013
The hotel is nice, but the pool everything so tight read hotel review
  • Sport & Leisure
    6.0

    The tiershow was good, but we were never there, because it uninteresting was

  • Service
    4.0

    The staff were very friendly, foreign language skills could be better in german, everything else was great

  • Gastronomy
    3.0

    The dishes very dirty, glasses and cups partly broken, the food wasn't varied, salad (for example, potato salad very snotty without taste) everything too greasy cooked and the meat was very dry. Sauces were very rarely.

  • Room
    4.0

    Room was good, no minibar only for extra charge, which in other hotels in the room was, no coffee maker is also part in different hotels. Otherwise good

  • Location
    6.0

    This is super, bars and the shopping area around the corner

  • Hotel
    4.0

    The hotel is nice, but the pool everything so tight

Close
Anastasia
Very nice vacation with the family!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
It was a really great vacation! Voted for the money less than expected, we were pleasantly surprised. Very friendly staff, the food was good, room was clean, many trips locally. Want to come back next year. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Kerrin
Very nice, quiet hotel by the beach!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2013
We had a very nice vacation in Santa Ponsa. Very clean and quiet hotel with friendly staff. We would rather recommend a room to the pool side, since the hotel right next to the main road. In the hotel mainly english spoken. The food is unfortunately a minus. Very monotonous and tasteless. The pool is large and very clean. The beach is directly opposite from the hotel. The rooms were cleaned daily. Size of the room was adequate. We definitely recommend the hotel! read hotel review
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Location
    5.3
    Distance to the beach
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
    Disabled-friendly
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    4.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
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Information about Hesperia Playas de Mallorca

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel is just across the road from from the beach approximately 300 m from the centre of Santa Ponsa. There are shops, restaurants, bars and pubs in close proximity to the hotel and it is just 200 m to public transport connections. There is a nightclub just 300 m from the hotel.
  • The establishment comprises a total of 212 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Services such as a cloakroom and currency exchange facilities make for a comfortable stay. Internet access is available in public areas. Gastronomic options include a restaurant, a café and a bar. Guests can visit the supermarket to purchase daily necessities. Shopping facilities are available. The grounds of the establishment feature a playground and an attractive garden. Additional features of the establishment include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or car park. Guests can also use the bicycle storage facilities. Among the additional services available are a childcare service, medical assistance, room service, a laundry and a hairdressing salon. Active guests can make use of the bicycle hire service to explore the surrounding area. There is a business area with a conference room and a fax machine.
  • All accommodation units feature air conditioning, central heating and a bathroom. A balcony completes the range of amenities available in most rooms. Many of the rooms also offer a sea view, adding to the ambience. Cots are available for children. Among the amenities are a safe and a minibar. A kitchenette with a fridge is among the features offered. Each accommodation unit offers internet access, a telephone, a TV, a radio and a stereo system. What is more, a cleaning service is optionally available on departure. Each of the bathrooms features a shower, a hairdryer and tiles. Each accommodation unit includes a bathroom with tiles.
  • A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. A sun terrace, sun loungers and parasols are available. A hot tub provides an opportunity for relaxation. The poolside bar serves a selection of refreshing drinks. The establishment offers outdoor sports options, including cycling/mountain biking, tennis, bocce, beach volleyball, basketball, crazy golf, golf, archery and horse riding. With water skiing, windsurfing, jet skiing, a motorboat, pedal boat hire, a banana boat, canoeing, sailing, catamaraning and diving, fans of watersports will have plenty to choose from. The establishment offers numerous indoor sporting opportunities, with activities such as a gym, table tennis, bowling and squash, as well as pool/billiards for a fee. There are excellent relaxation opportunities and ways to enjoy free time at the establishment, with options such as an entertainment programme, an entertainment programme for adults, live music, a disco, a kids' club and a casino.
  • Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner, half board and All-inclusive. Staff are also happy to prepare special dietary cuisine. Guests can enjoy the show cooking, during which the chefs create delicious specialities. Drinks are included for guests.
  • All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Hiking

Spa offers

  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service