# 1 of 5 hotels in Alcala

Gran Melia Palacio de Isora Resort(5 stars)

Avenida Los Oceanos, s/n Alcala, 38686 Tenerife Islas Canarias Spanien Show map
Hotel Pictures - Gran Melia Palacio de Isora Resort
Average
Recommended
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At a glance

  • Worth the money (15)
    "Worth the money" found in 18 reviews
    • " The hotel is not worth the money ! " 
      3.0138888888888893
      December 2011
    • " ... restaurants without reservation no table, not, as the restaurant is half empty. The breakfast is standard, oh yes, once we had expired were yogurts the already over two weeks. The rooms are for a five star hotel moderately clean, it appears to be only at the departure ever wet mopped. In the end we arrived ... " 
      3.0138888888888893
      December 2011
    • " The complex is for adults beautiful and with much attention to detail decorated. Very stylish and from time to time cool ambience. The whole complex is very clean and well maintained. The staff are friendly. We were no red level customers and felt ... " 
      5.347222222222222
      May 2012
    • " All in all a very, very nice hotel . Rental car is however, if you have time, not only in the hotel to spend, necessary, as Alcala ... " 
      5.625
      July 2011
    • " the hotel is modern equipped, a lot Glass, mirror, Chrome and stainless steel. Sophisticated lighting, ambience the ... " 
      5.541666666666667
      February 2012
    • " Top hotel on teneriffa, without private beach " 
      4.652777777777778
      January 2012
    • " Top hotel on teneriffa, without private beach " 
      4.652777777777778
      January 2012
    • " We enjoyed the hotel very good loved it. The architecture and the complex are really super and there were hardly other so beautiful hotels on Tenerife. The relatively new hotel Melia contrasts nicely from the many concrete on Tenerife from. Sad is only, that it no choice ... " 
      4.652777777777778
      January 2012
    • " ... really super and there were hardly other so beautiful hotels on Tenerife. The relatively new hotel Melia contrasts nicely from the many concrete on Tenerife from. Sad is only, that it no choice private beach of the hotels there. To swim in the sea one must after Alcala go, there's an small ... " 
      4.652777777777778
      January 2012
    • " A very well run hotel . The whole staff are very attentive and helpful. The ambience leaves nothing to be desired. The ... " 
      5.791666666666667
      April 2012
    • " Top family hotel " 
      5.638888888888889
      March 2012
    • " super hotel again at any time " 
      5.388888888888888
      May 2011
    • " the hotel is massive and very modern. thank god there are the peace and quiet-OASIS Red-Level! We were in the last ... " 
      5.333333333333333
      November 2011
    • " the hotel is massive and very modern . thank god there are the peace and quiet-OASIS Red-Level! We were in the last week August and ... " 
      5.333333333333333
      November 2011
    • " lots of different restaurants. We all ate and I have to say, it has us everywhere very tasty. The various themes of the restaurants and construction has me very much. Everything very modern and with much light and show equipped. " 
      5.333333333333333
      November 2011
  • Good food (5)
    "Good food" found in 5 reviews
    • " Well-Kept complex, good food - extra charges " 
      5.347222222222222
      May 2012
    • " ... good quality. There was a lot of fresh fruit and vegetables and a very varied breakfast. In two of the à la carte restaurant you can also with the half-board from a row of dishes from the menu. The food was OK . Altogether we found the food in the main restaurant but better. In the pre-season we could ... " 
      5.347222222222222
      May 2012
    • " ... high palm trees and shrubs and trees make the guest feel comfortable. We had a deluxe suite with full board plus booked and not disappointed. The service staff was very helpful and friendly. The food was good and more than enough. The whole area the hotel was in a clean and clean condition. ... " 
      5.541666666666667
      February 2012
    • " Very well maintained and very nice equipped hotel with massive salt water pool. The food was excellent , the employees very friendly and helpful. The wellness offer is excellent. " 
      6
      August 2012
    • " lots of different restaurants. We all ate and I have to say, it has us everywhere very tasty . The various themes of the restaurants and construction has me very much. Everything very ... " 
      5.333333333333333
      November 2011
  • The staff are friendly (3)
    "The staff are friendly" found in 3 reviews
    • " The complex is for adults beautiful and with much attention to detail decorated. Very stylish and from time to time cool ambience. The whole complex is very clean and well maintained. The staff are friendly . We were no red level customers and felt nevertheless accommodating treated felt. The prices ... " 
      5.347222222222222
      May 2012
    • " ... areas. Ponds with Koi-carp, high palm trees and shrubs and trees make the guest feel comfortable. We had a deluxe suite with full board plus booked and not disappointed. The service staff was very helpful and friendly . The food was good and more than enough. The whole area the hotel was in a clean and clean ... " 
      5.541666666666667
      February 2012
    • " A very well run hotel. The whole staff are very attentive and helpful. The ambience leaves nothing to be desired. The distribution of areas with children ... " 
      5.791666666666667
      April 2012
  • Not suitable for children (1)
    "Not suitable for children" found in 1 review
    • " ... is very clean, the buffet was very important! Tourists were mainly from england, spain, there was no German! Language spanish and English. Beach? More rocks, not a beach holiday, for my opinion not suitable for children , no offers for children, great shopping possibilities not available, few shops and a ... " 
      5.388888888888888
      May 2011
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.6
  • Service
    5.1
  • Location
    4.2
  • Gastronomy
    5.0
  • Sport
    5.1

Rating breakdown

  • Excellent
    35
  • Very Good
    18
  • Acceptable
    3
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

  • " The hotel is not worth the money! "  Read more
    3.0138888888888893
    December 2011
  • " ... restaurants without reservation no table, not, as the restaurant is half empty. The breakfast is standard, oh yes, once we had expired were yogurts the already over two weeks. The rooms are for a five star hotel moderately clean, it appears to be only at the departure ever wet mopped. In the end we arrived ... "  Read more
    3.0138888888888893
    December 2011
  • " The complex is for adults beautiful and with much attention to detail decorated. Very stylish and from time to time cool ambience. The whole complex is very clean and well maintained. The staff are friendly. We were no red level customers and felt ... "  Read more
    5.347222222222222
    May 2012
  • " All in all a very, very nice hotel. Rental car is however, if you have time, not only in the hotel to spend, necessary, as Alcala ... "  Read more
    5.625
    July 2011
  • " the hotel is modern equipped, a lot Glass, mirror, Chrome and stainless steel. Sophisticated lighting, ambience the ... "  Read more
    5.541666666666667
    February 2012
  • " Top hotel on teneriffa, without private beach "  Read more
    4.652777777777778
    January 2012
  • " Top hotel on teneriffa, without private beach "  Read more
    4.652777777777778
    January 2012
  • " We enjoyed the hotel very good loved it. The architecture and the complex are really super and there were hardly other so beautiful hotels on Tenerife. The relatively new hotel Melia contrasts nicely from the many concrete on Tenerife from. Sad is only, that it no choice ... "  Read more
    4.652777777777778
    January 2012
  • " ... really super and there were hardly other so beautiful hotels on Tenerife. The relatively new hotel Melia contrasts nicely from the many concrete on Tenerife from. Sad is only, that it no choice private beach of the hotels there. To swim in the sea one must after Alcala go, there's an small ... "  Read more
    4.652777777777778
    January 2012
  • " A very well run hotel. The whole staff are very attentive and helpful. The ambience leaves nothing to be desired. The ... "  Read more
    5.791666666666667
    April 2012
  • " Top family hotel "  Read more
    5.638888888888889
    March 2012
  • " super hotel again at any time "  Read more
    5.388888888888888
    May 2011
  • " the hotel is massive and very modern. thank god there are the peace and quiet-OASIS Red-Level! We were in the last ... "  Read more
    5.333333333333333
    November 2011
  • " the hotel is massive and very modern. thank god there are the peace and quiet-OASIS Red-Level! We were in the last week August and ... "  Read more
    5.333333333333333
    November 2011
  • " lots of different restaurants. We all ate and I have to say, it has us everywhere very tasty. The various themes of the restaurants and construction has me very much. Everything very modern and with much light and show equipped. "  Read more
    5.333333333333333
    November 2011
  • " ... is very clean, the buffet was very important! Tourists were mainly from england, spain, there was no German! Language spanish and English. Beach? More rocks, not a beach holiday, for my opinion not suitable for children, no offers for children, great shopping possibilities not available, few shops and a ... "  Read more
    5.388888888888888
    May 2011
  • " The complex is for adults beautiful and with much attention to detail decorated. Very stylish and from time to time cool ambience. The whole complex is very clean and well maintained. The staff are friendly. We were no red level customers and felt nevertheless accommodating treated felt. The prices ... "  Read more
    5.347222222222222
    May 2012
  • " ... areas. Ponds with Koi-carp, high palm trees and shrubs and trees make the guest feel comfortable. We had a deluxe suite with full board plus booked and not disappointed. The service staff was very helpful and friendly. The food was good and more than enough. The whole area the hotel was in a clean and clean ... "  Read more
    5.541666666666667
    February 2012
  • " A very well run hotel. The whole staff are very attentive and helpful. The ambience leaves nothing to be desired. The distribution of areas with children ... "  Read more
    5.791666666666667
    April 2012
  • " ... only at the departure ever wet mopped. In the end we arrived in haste, because the hotel clerk had unloaded our bags somewhere else in the garage and we waited for our car. As always wanted the unfriendly staff at the red level front desk discuss. But without me and never again. "  Read more
    3.0138888888888893
    December 2011
  • " Well-Kept complex, good food - extra charges "  Read more
    5.347222222222222
    May 2012
  • " ... good quality. There was a lot of fresh fruit and vegetables and a very varied breakfast. In two of the à la carte restaurant you can also with the half-board from a row of dishes from the menu. The food was OK. Altogether we found the food in the main restaurant but better. In the pre-season we could ... "  Read more
    5.347222222222222
    May 2012
  • " ... high palm trees and shrubs and trees make the guest feel comfortable. We had a deluxe suite with full board plus booked and not disappointed. The service staff was very helpful and friendly. The food was good and more than enough. The whole area the hotel was in a clean and clean condition. ... "  Read more
    5.541666666666667
    February 2012
  • " Very well maintained and very nice equipped hotel with massive salt water pool. The food was excellent, the employees very friendly and helpful. The wellness offer is excellent. "  Read more
    6
    August 2012
  • " lots of different restaurants. We all ate and I have to say, it has us everywhere very tasty. The various themes of the restaurants and construction has me very much. Everything very ... "  Read more
    5.333333333333333
    November 2011
  • " Our 9-day vacation was simply great! It is a really beautiful design hotel and nevertheless totally child friendly. The rooms are very large and nice and the food is diverse and delicious. "  Read more
    5.638888888888889
    March 2012
  • " ... garage. We had breakfast. The buffet was very extensive, the food bars for the price range. We were once at noon in the restaurant. Price-performance vote here unfortunately not at all. The food was really bad and expensive. the large swimming pool across the complex is not heated in winter and actually ... "  Read more
    4.652777777777778
    January 2012
  • " ... was very extensive, the food bars for the price range. We were once at noon in the restaurant. Price-performance vote here unfortunately not at all. The food was really bad and expensive. the large swimming pool across the complex is not heated in winter and actually too cold for bathing. However there ... "  Read more
    4.652777777777778
    January 2012
  • " the staff were always around friendliness hard-working. It is hardly a German. Without Knowledge please do not this hotel choose. The rooms were cleaned daily. "  Read more
    3.1666666666666665
    October 2011
  • " ... was sufficient, one should with 2 children prefer book the suite. The sleeping area for our kids was slanted with a lot of squeaking and quite small. The bathroom is with a shower and bath tub. The rooms were cleaned daily, 2 times a day the beds and 2 times a day the towels changed. Internet in the room is not ... "  Read more
    3.1666666666666665
    October 2011
Anna Maria
Germany
  • Couple
  • Age 61-65
25 Other hotel reviews
5.5
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Very friendly and attentive service! With german comes one not everywhere, also not always at the front desk, english or spanish are very useful. The cleaning of the rooms was very satisfactory.There are numerous restaurants available. We only booked with breakfast, what very extensive and multifaceted was. Once we eat in the fish restaurant. It was very good, the service perfect, but also very expensive. Nevertheless very nice with brilliant atmosphere by the pool.The room with a view of the garden was simply a dream: very comfortable with a table and chairs, couch and coffee table, super sprinbox beds with great pillows … read more
Hans
Switzerland
  • Couple
  • Age 61-65
2 Other hotel reviews
4.9
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Booked, confirmed and paid for a junior suite with sea view. In spite of the 's clear evidence pointed us the hotel only a room with a view of the garden to. This, because the tour operator vtours the hotel the ocean view not reported (mistake or intention?). First at a charge an additional fee (appropriate forms are at the front desk handy...) Was a suite with sea view made available. The reception team, this is a problem between the guest and the tour operator, is neither correct nor decent. … read more
Gerd
Germany
  • Couple
  • Age 56-60
5 Other hotel reviews
4.7
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Overall very good and friendly service. At the front desk you always found english or german speaking staff. In the restaurant there was unfortunately often the sign language asked especially if it not the standard phrases were. The fact that our maid every time the table and the bed with advertising vollpflastern had is probably the management than her faultBest food the we in a buffet have ever gotten. Selection, cleanliness and quality has real 5 star level. Who complains there really do not know what he is talking about. Drinks are but also in the aforementioned 5 star level and … read more
Andrea
Germany
  • Couple
  • Age 46-50
1 Other hotel reviews
5.5
Rated:  
  • 3 to 5 days
  • Other
  • Hotel recommended
We were for the 2. time there. It is a nice hotel, without constant entertainment, with good value for money and the possibility, in the neighbouring alcala within walking distance of supermarket, atlantikschwimmen and weekly market to enjoy. There, there are on the bay also nice cafes/bistros. If you want luxury, and a little genuine-not schöngeschminktes - kanario feeling connect may, is especially good here reversed. Rather something for calmer contemporaries. … read more
Christian
Germany
  • Couple
  • Age 36-40
25 Other hotel reviews
5.2
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
The gran melia is a very nice 5 stars hotel in the south tenerife. Because of the big and large area distributes itself everything pleasant and you did not the feeling from mass tourism. The hotel is very well-kept and the pool is really impressive. The breakfast buffet is completely reasonable. To complain about would be here only the missing, freshly squeezed orange juice (like in Spain unfortunately often usual: a kind of quensch )-but apparently this is handed but i am sceptical, whether this 100% juice was. We had only breakfast and only once the restaurant Ocean View try it. The … read more
Read all hotel reviews

Information about Gran Melia Palacio de Isora Resort

Hotel own description

  • What the hotel offers
    With its privileged Oceanfront location, offering spectacular views of the island La Gomera and Mount Teide, the Gran Melia Palacio de Isora Resort is perfectly integrated in the South west coast of Tenerife. The hotel offers an attractive and inspiring proposal to experience new sensations and to live magic moments.
  • Location
    The hotel is situated in a beautiful unspoiled area in the typical fishing village Alcala, at five minutes driving distance from the Los Gigantes cliffs. Airport Reina Sofía in South Tenerife is 35 minutes away, while the capital of the island, Santa Cruz, is 60 minutes by car and the National Park Las Canadas del Teide, with the highest peak of Spain (3,718m), is at only 40 minutes car distance. A highlight is that according to many of Tenerife’s local population the Guia de Isora area offers the best micro-climate of the island; an eternal spring, with an average temperature of 21 degrees centigrade and 335 sunshine days all year around, according to the Metrologic Centre of Tenerife.
  • Accommodation
    The resort offers a total of 579 rooms. From the Demi Suites, the standard room type, with different views (garden, ocean, resort), luxurious Master Suites and Family Suites and finally the exclusive RedLevel Demi Suites and Villas offering an even superior level of luxury and personalised service, for adults only.
  • Food and Drink
    7 A La Carte Restaurants and 1 Show-Cooking buffet restaurant represent a fine contemporary gastronomic offer.
  • Leisure
    Highlights are the impressive colonial Plaza with fountains and chill out corners and the huge lagoon sea water pool with waterbeds and different types of hydro massage. In addition a fresh water pool for adults, a family pool, paddling pools and a separate children’s pool, as well as the exclusive private RedLevel pool. The Yhi Spa & Wellness area of 2.000sqm with thermal circuit and state-of-the-art equipment and facilities, offers a wide variety of treatments by first-class professionals. Sports facilities include Yhi Moves, a 24 hours fitness centre, 3 Tennis courts, 3 paddle courts, archery and a multi functional sports court. Sports classes: yoga, spinning, relaxation, meditation, pilates, jogging, fitness, personal training sessions. Pool activities: Water Walkerz, Aqua-Aerobics, Bladefish, Snorkeling and Aqua-Yoga.
  • Other facilities and services
    The resort offers an ample programme of life enriching activities, miniclub, play house, luxury boutiques and a business center with secretarial service and 1.300sqm of flexible space for meetings and special events. Life enriching activities: Cooking classes, wine tasting, massage classes, painting and photography, dance classes, couple massage, dinner under the stars. Professional night entertainment and shows during 6 days a week. DJ with chill out music and daily life music. Mini Club with professional supervision, for children from 3 till 12 years, 7 days a week. Children’s play ground and a great offer of games and workshops for children. Teenagers Club, depending on the season.
read more see hotel amenities

hotel.de *

With its privileged Oceanfront location, offering spectacular views of the island La Gomera and Mount Teide, the Gran Melia Palacio de Isora Resort is perfectly integrated in the South west coast of Tenerife. Situated in the typical fishing village Alcala at 5 minutes by car from the beautiful Los Gigantes cliffs. This stunning design hotel offers an attractive and inspiring proposal to experience new sensations and magic moments. Highlights are the impressive colonial Plaza and the huge lagoon sea water pool with waterbeds and different types of hydro massage. In addition a fresh water pool for adults, a family pool, paddling pools and a separate children’s pool, as well as the exclusive private RedLevel pool. 6 A La Carte Restaurants and 1 Show-Cooking buffet restaurant represent a fine contemporary gastronomic offer. The Yhi Spa with thermal circuit offers a wide variety of treatments. Sports facilities include Yhi Moves, a 24 hours fitness centre, 3 Tennis courts, 3 paddle courts, archery and a multi functional sports court. Guests on half-board may choose from the menu or the buffet in 4 of the restaurants and receive discounts in all other restaurants. Parking is offered free of charge. Sports classes: yoga, spinning, relaxation, meditation, pilates, jogging, fitness, personal training sessions. Pool activities: Water Walkerz, Aqua-Aerobics, Bladefish, Snorkeling and Aqua-Yoga. Life enriching activities: Cooking classes, wine tasting, massage classes, painting and photography, dance classes, couple massage, dinner under the stars. Professional night entertainment and shows during 6 days a week. DJ with chill out music and daily life music. Mini Club free of charge for children from 3 till 12 years, 7 days a week. Children’s play ground and a great offer of games and workshops. Teenagers Club, depending on the season. The hotel is situated in a beautiful unspoiled area, 35 minutes away from the airport Reina Sofía in South Tenerife. The capital of the island, Santa Cruz, is 60 minutes away and the National Park Las Canadas del Teide, with the highest peak of Spain (3,718m), is at only 40 minutes car distance. A highlight is that according to many of Tenerife’s local population the Guia de Isora area offers the best micro-climate of the island; an eternal spring, with an average temperature of 21 degrees centigrade and 335 sunshine days all year around, according to the Metrologic Centre of Tenerife. The resort offers a total of 579 rooms. From the Demi Suites, the standard room type, with different views (garden, ocean, resort), luxurious Master Suites and Family Suites and finally the exclusive RedLevel Demi Suites and Villas offering an even superior level of luxury and personalised service, for adults only. Business hours of reception: Every day: from 00:00 to 00:00
see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 hotel.de

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Minibar: unalcoholic
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed

Gastronomy

  • Full board
  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Number of saunas: 1
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Check out no later than: 12:00
  • Gay friendly
  • Airport transfer
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Ocean
  • Ticket service
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service
read hotel information