# 69 of 841 hotels in Vienna

Hotel Am Konzerthaus - MGallery collection(4 stars)

Am Heumarkt 35-37 1030 Wien View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    5.4
  • Location
    5.2
  • Gastronomy
    4.9
  • Sport & Leisure
    2.8

Rating breakdown

  • excellent
    66
  • very good
    20
  • acceptable
    6
  • poor
    0
  • terrible
    0
Read all hotel reviews
Mark
Modern hotel with artistic accents
  • Recommended hotel
  • Couples
  • City break
  • May 2015
This is a modern hotel with artistic accents in the rooms and hallways, Klimt reproductions. It is very comfortable and nice. The breakfast was quite good. It is located very near the center of town and transportation options. We walked to very many of the cultural and artistic offerings of Vienna. It was quiet and a great place from which to see Vienna. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
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Tiberiu
Elegance and style in the middle of Vienna
  • Recommended hotel
  • Couples
  • City break
  • February 2015
If you are looking for a place elegant and stylish, in the middle of the city, well this hotel has it all. Easy to reach from the highway comming from Budapest or Bratislava, 15 minutes driving from the airport or 10 minutes by cab to the CAT - the train terminal that will take you to the airport and you make your check in at the train station so you save some time. Also for public transportation, you can purchase at the reception a Vienna Card for 48 / 72 hours valid for metro, tram, busses (and also you have ... some discount with it at museums and different venues), is 5 minutes walking to the subway and another 5 to the tram in the other direction. So it is very well connected from all points of view, taxi station is right accross the street as you exit the lobby. Room was very clean, the bed incredibly comfortable, minibar filled generously, the bath room a very good size and glittering clean. So again nothing to complain. The restaurant with a good variety on the menu for lunch and dinner, if you want to choose this, instead of eating in the ciy, for sure you won't be disappointed. And the breakfast will satisfy any gourmet. They have their own garage so you can park your car safely, for 20 semthing euro / day. For sure overall there are cheaper hotels in Vienna, nevertheless the quality to price ratio was very good here, I for sure will recommend this hotel. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Elisabeth
Recommended hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2014
We were pleased with the choice of this hotel. Everything was spic and span and comfortable. The breakfast was plentiful, varied and left virtually nothing to be desired. A good way to start your day. The location of the hotel is great also: only a few minutes to the city center. read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close

Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2014
The hotel is very centrally located and near a beautiful square. The staff was also very friendly. So I can only recommend it. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    4.3
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    2.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Kerstin
Good house for a Vienna visit
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2014
A nice hotel for a Vienna visit. The subway station is close, but you can also walk directly to the town center. Our room was very large, even in the bathroom you had enough space. The breakfast is very good. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
Close
Hans Jürgen
Very good hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2014
Very nice hotel, centrally located, easily accessible by metro and tram Good breakfast buffet and very friendly and attentive service, ps: the coffee was especially good! read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Bakabote
Great hotel, excellent location but poor service
  • Hotel not recommended
  • Families
  • Other stay
  • August 2014
We stayed at MGallery am Konzerthaus Hotel in Vienna, Austria for one night as we were transiting in Vienna and decided to stay in a hotel for a comfortable night. MGallery Vienna is such a beautiful hotel, which is very well located in Vienna offering very a cozy atmosphere and comfortable room. However, some staff members at the hotel have made our stay a very unpleasant experience. These include; we have been told that special in-room amenities in Deluxe that we would be receiving included complimentary non-alcoholic beverages and snacks in the minibar and use of coffee of Nespresso Machine ..., but by the time we checked out, we have been charged for the consumption of a snack. We have been told that breakfast was included, but by the time we went to the breakfast room the staff told us that we have to pay an extra EUR 38.00 for breakfast charge for two. We asked the Manager on duty for some information, and what we have been received and the way she replied us was very arrogant and we have been treated in such a very unfriendly way. We will never stay at this hotel again! read hotel review
  • Service
    1.8
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Kittichate
Good location and closed to Konzerthaus
  • Recommended hotel
  • Friends
  • City break
  • July 2014
It is well-maintained hotel with helpful staffs. It is closed to Konzerthaus as well as park. So it is convenient for sightseeing and relax. It also not too far from train/airport train station. The only drawback here is tight bathroom. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    4.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
Close
Frank
I can't share a good rating on here.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2014
From the outside, the hotel's not particularly presentable, but it's not about that. The lobby and restaurant are very nicely decorated and the decor made a decent impression. Wi-fi is available in the rooms free of charge. At the time we traveled the hotel was favored by a lot of Asian guests. read hotel review
  • Location
    5.0

    The location of the hotel is good. You can easily get to the historic city centre on foot, it's about 15 minutes to St. Stephan's Cathedral You can get to the hotel from the airport in a good 30 minutes by train and tram (€4.20). The next bus stop is right on the next corner, the nearest tram stop can be reached in 2 minutes, the subway in about 5 minutes The Wirtshaus Gmoakeller, 150 metres up the street is very recommendable.

  • Hotel
    4.0

    From the outside, the hotel's not particularly presentable, but it's not about that. The lobby and restaurant are very nicely decorated and the decor made a decent impression. Wi-fi is available in the rooms free of charge. At the time we traveled the hotel was favored by a lot of Asian guests.

  • Room
    2.0

    Our room was not particularly large, but perfectly adequate. The decor is a bit older, but still OK. Unfortunately the windows aren't. They allow a lot of outside noise in. The air conditioning is also poor. It was essentially warmer in the room than outside (20° outside temperature). The air conditioning unit wasn't capable of reducing the room temperature to a pleasant level. The bathroom was large enough, but people over 1.90m will have problems when showering. The cleanliness was poor.

  • Service
    3.0

    Something positive to mention is that we could already move into our room at 10 a.m. But unfortunately, that's the only positive that you can mention. I've never experienced worse room cleaning than in this hotel. We could only see that the beds had been made and the bin had been emptied. The hair and fluff in the bathroom stayed in the same place for three days. The room was at least clean when we arrived.

  • Gastronomy
    3.0

    We only took advantage of breakfast. The quality of the food offered was good. But for 19 euro the selection was very poor. For example, there was never any fish and there was only yogurt once. The cleanness is the breakfast room is not very good, which the hotel can't do much about if the guests spread crumbs all over the floor.

Close
Carsten
Into the years come, but that certain something.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
A hotel come into the years, the entré has a certain charm, but unfortunately the inspection the room in a few areas to a renovation requires. The breakfast was ok, but the readiness of some service employees could 'friendly and have been faster' his, that is, the view of the substantial sharpen. The re-filling or look up the breakfast selection and quantity was partly slow. The price-performance ratio is still play upward. :-) Because of the central location and the very friendly staff at the reception desk you could definitely recommend this hotel. read hotel review
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
Close
Read all hotel reviews

Information about Hotel Am Konzerthaus - MGallery collection

Hotel Information

hotel.de

hotel.de *

The Hotel am Konzerthaus is Vienna's first MGallery hotel. It is your gateway to discover the city's art nouveau highlights. Other places of interest like the old town and train station with airport connections are also close by. The hotel has 211 air-conditioned rooms that feature exclusive design and include L'Occitane products, coffee facilities and complimentary mineral water. Why not make the most of the Viennese restaurant with bar, 24-hour room service, high-speed Internet in the hotel, WiFi in the rooms and garage. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Toiletries

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Catering service

Other hotel information

  • 24 hour reception
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper