# 65 of 748 hotels in Vienna

Hotel Am Konzerthaus - MGallery collection(4 stars)

Am Heumarkt 35-37 1030 Wien View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    5.4
  • Location
    5.2
  • Gastronomy
    5.0
  • Sport & Leisure
    2.9

Rating breakdown

  • excellent
    70
  • very good
    17
  • acceptable
    6
  • poor
    1
  • terrible
    0
Read all hotel reviews
Bakabote
Great hotel, excellent location but poor service
  • Hotel not recommended
  • Families
  • Other stay
  • August 2014
We stayed at MGallery am Konzerthaus Hotel in Vienna, Austria for one night as we were transiting in Vienna and decided to stay in a hotel for a comfortable night. MGallery Vienna is such a beautiful hotel, which is very well located in Vienna offering very a cozy atmosphere and comfortable room. However, some staff members at the hotel have made our stay a very unpleasant experience. These include; we have been told that special in-room amenities in Deluxe that we would be receiving included complimentary non-alcoholic beverages and snacks in the minibar and use of coffee of Nespresso Machine ..., but by the time we checked out, we have been charged for the consumption of a snack. We have been told that breakfast was included, but by the time we went to the breakfast room the staff told us that we have to pay an extra EUR 38.00 for breakfast charge for two. We asked the Manager on duty for some information, and what we have been received and the way she replied us was very arrogant and we have been treated in such a very unfriendly way. We will never stay at this hotel again! read hotel review
  • Service
    1.8
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Kittichate
Good location and closed to Konzerthaus
  • Recommended hotel
  • Friends
  • City break
  • July 2014
It is well-maintained hotel with helpful staffs. It is closed to Konzerthaus as well as park. So it is convenient for sightseeing and relax. It also not too far from train/airport train station. The only drawback here is tight bathroom. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    4.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
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Frank
I can't share a good rating on here.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2014
From the outside, the hotel's not particularly presentable, but it's not about that. The lobby and restaurant are very nicely decorated and the decor made a decent impression. Wi-fi is available in the rooms free of charge. At the time we traveled the hotel was favored by a lot of Asian guests. read hotel review
  • Hotel
    4.0

    From the outside, the hotel's not particularly presentable, but it's not about that. The lobby and restaurant are very nicely decorated and the decor made a decent impression. Wi-fi is available in the rooms free of charge. At the time we traveled the hotel was favored by a lot of Asian guests.

  • Location
    5.0

    The location of the hotel is good. You can easily get to the historic city centre on foot, it's about 15 minutes to St. Stephan's Cathedral You can get to the hotel from the airport in a good 30 minutes by train and tram (€4.20). The next bus stop is right on the next corner, the nearest tram stop can be reached in 2 minutes, the subway in about 5 minutes The Wirtshaus Gmoakeller, 150 metres up the street is very recommendable.

  • Service
    3.0

    Something positive to mention is that we could already move into our room at 10 a.m. But unfortunately, that's the only positive that you can mention. I've never experienced worse room cleaning than in this hotel. We could only see that the beds had been made and the bin had been emptied. The hair and fluff in the bathroom stayed in the same place for three days. The room was at least clean when we arrived.

  • Gastronomy
    3.0

    We only took advantage of breakfast. The quality of the food offered was good. But for 19 euro the selection was very poor. For example, there was never any fish and there was only yogurt once. The cleanness is the breakfast room is not very good, which the hotel can't do much about if the guests spread crumbs all over the floor.

  • Room
    2.0

    Our room was not particularly large, but perfectly adequate. The decor is a bit older, but still OK. Unfortunately the windows aren't. They allow a lot of outside noise in. The air conditioning is also poor. It was essentially warmer in the room than outside (20° outside temperature). The air conditioning unit wasn't capable of reducing the room temperature to a pleasant level. The bathroom was large enough, but people over 1.90m will have problems when showering. The cleanliness was poor.

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Carsten
Into the years come, but that certain something.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
A hotel come into the years, the entré has a certain charm, but unfortunately the inspection the room in a few areas to a renovation requires. The breakfast was ok, but the readiness of some service employees could 'friendly and have been faster' his, that is, the view of the substantial sharpen. The re-filling or look up the breakfast selection and quantity was partly slow. The price-performance ratio is still play upward. :-) Because of the central location and the very friendly staff at the reception desk you could definitely recommend this hotel. read hotel review
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
Close
Bakabote
Good centrally located hotel.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2014
The hotel is very centrally located and you can just a few minutes from the city centre. Not in the middle of the action and not too far away. Hotel front desk was very friendly and helpful. The rooms are modern and the bathroom well equipped. Rooms very clean, extremely comfortable, and the service very attentive. This hotel i would highly recommend. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
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Read all hotel reviews

Information about Hotel Am Konzerthaus - MGallery collection

Hotel Information

hotel.de

hotel.de *

The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Catering service

Other hotel information

  • 24 hour reception
  • Gay friendly
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service