# 25 of 77 hotels in Varadero

Hotel Mercure Cuatro Palmas Varadero(4 stars)

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At a glance

  • Great location (1)
    "Great location" found in 1 review
    • " Great location and Kiki - cocktails / hotel has seine flaws " 
      3.914285714285714
      July 2012
  • The hotel is very central (1)
    "The hotel is very central" found in 1 review
    • " I listened with much and am on the whole positively surprised. The room was OK! The bathroom had its flaws, but honestly? How much time do you spend in the room? - the hotel is very central , one is not rely on the evenings to spend in the hotel. At night it was not a problem a walk by ... " 
      3.914285714285714
      July 2012
  • The food in the hotel (1)
    "The food in the hotel" found in 1 review
    • " ... the streets hiking and experienced how the people live there. We had no consequences and could in every street turn! To 3 hours we were then, as agreed picked up and to the hotel reduced! - the food in the hotel ( main hall ) was also OK, there was something for everyone - even if it was repeated. There is ... " 
      3.914285714285714
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.8
  • Room
    4.0
  • Service
    4.0
  • Location
    5.0
  • Gastronomy
    3.5
  • Sport & Leisure
    4.5

Rating breakdown

  • excellent
    10
  • very good
    16
  • acceptable
    11
  • poor
    7
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.133333333333334

The location of the hotel and the beach are very good. The rooms could have been a modernisation need: door to the balcony was not (outside noise) and the bathroom was rusty. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.9166666666666665

I listened with much and am on the whole positively surprised. The room was OK! The bathroom had its flaws, but honestly? How much time do you spend in the room? - the hotel is very central, one is not rely on the evenings to spend in the hotel. At night it was not a problem a walk by Varadero to enjoy. The Police was very present. - there is very lots of possibilities to get out, either on foot, with the city tour bus or with the scooter/ car-ren …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " Great location and Kiki - cocktails / hotel has seine flaws "  read hotel review
        3.914285714285714
        July 2012
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " I listened with much and am on the whole positively surprised. The room was OK! The bathroom had its flaws, but honestly? How much time do you spend in the room? - the hotel is very central, one is not rely on the evenings to spend in the hotel. At night it was not a problem a walk by ... "  read hotel review
        3.914285714285714
        July 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... the streets hiking and experienced how the people live there. We had no consequences and could in every street turn! To 3 hours we were then, as agreed picked up and to the hotel reduced! - the food in the hotel ( main hall ) was also OK, there was something for everyone - even if it was repeated. There is ... "  read hotel review
        3.914285714285714
        July 2012
Noah
Good location in Varadero.
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • December 2013
The location of the hotel and the beach are very good. The rooms could have been a modernisation need: door to the balcony was not (outside noise) and the bathroom was rusty. read hotel review
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
  • Location
    4.3
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    3.8
    Size of the room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
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Susi+Rene
Cuba - a country to fall in love with!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Typical cuban hotel, colorful and flatly buillt. Our room was sufficient for cuban standard. It was clean, though simply furnished. We drive already Many years here and our expectations the country adjusted. There are many nationalities, the visit this hotel and the age was from 2a 80 years. read hotel review
  • Gastronomy
    4.0

    There are 3 restaurants and a buffet or large dining room. A lobby bar and a Cuba bar is available. The latter is very recommendable, small and quiet. The gentlemen who work there are very nice and make decent drinks. The cleanliness and hygiene of the abovementioned are typically cuban, sometimes great and sometimes not so! The kitchen offers many different, not always typical country dishes. Unfortunately! We eat gladly cuban cuisine and In the course of the time estimate learned. Rice with black beans or cuban cakes. Surprisingly, although i otherwise nothing for sweet desired have! Tips were always gladly seen, but not a must. We are only irregular tip.

  • Service
    4.0

    The room cleaniness was great. The maids were nice and grateful for a few nice words or a small souvenirs. The staff, at the bar or restaurant or at the reception are friendly and excluded, except for a few exceptions. Complaints were taken seriously and also taken care of. Thanks to the german gf can You always with its concerns and problems. The right demeanor but provided. A little bit spanish, however, can never harm! How it into the forest inside schallt, then schallt it again out! With friendliness and Decent serotoninergic we could have ever solve all the problems. Whether the another room was, the door couldn't be opened and so on. For Sick tourists is diagonally across from the hotel a touristenklinik. We have never in 5 years needed, because we all necessary medication always with us. So for diarrhea etc. Always be forearmed.

  • Sport & Leisure
    6.0

    We are known beach lovers. The beach and especially the ocean was unique. The pool chairs had already seen better days, but the german made the best of it. The deckchairs by the pool are 2013 renovated and therefore very. Umbrellas were available, at the beach could be new ceilings. Yes, but it is the in Cuba, only once siesta. As i said, we are to the 5'. Times here and you get used to much, because we make here only vacation and do not live here. Ergo: mainly the sun shines, the sea is bath temperature and the rum tasted!

  • Room
    4.0

    The rooms are fine for us. Tv, closets, bed and balcony were available. We are so or so the whole day there and need only bed and shower. This is by the way also present, although very basic and typically cuban. The size of the bathroom was in order and the cleanliness. I take precaution with and already is for me the world in order.

  • Hotel
    5.0

    Typical cuban hotel, colorful and flatly buillt. Our room was sufficient for cuban standard. It was clean, though simply furnished. We drive already Many years here and our expectations the country adjusted. There are many nationalities, the visit this hotel and the age was from 2a 80 years.

  • Location
    6.0

    From the airport Varadero is highly recommended. Only half an hour away by bus. The beach is right in front of the door of the hotel and is an absolute dream! Over and over again! You can directly from the hotel shopping and places to eat. Perfect location! Buses and taxis always available. The nightlife you just had to take part, of course, on the streets of Varadero.

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Volker
Great holiday with 'bad'
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2013
I can all the negative reviews for this hotel not understand! You have to know in which country you are traveling and the one it not with european standard comparable. Minor flaws are therefore not excluded, as calcified armatures in the bath, once a insect on the wall or a mold on the wall! But are the ladies at the reception hard to ask for the room immediately to change, should the guest to much. (i heard from other). Honestly, how long and often you in such a holiday in the room. Shower and sleep, that was it! 24 hour ... all inclusive, no matter, whether food and drinks, where something for everyone is. read hotel review
  • Sport & Leisure
    6.0

    The beach and sea i can only 'fantastic' say. Extensive, wide with fine sand, the right kind of beach. The sea had a bathtub temperature, crystal clear and turquoise blue. ' Karibik pur' The pool i can only say, it optically ok and 2 pool. The evening shows were very entertaining, with, quiz or live band

  • Service
    5.0

    The everyone had a bad day, we also know, that is why i do not understand when a poor rating is based on a small rudeness! Because these are precisely the person brings you on the next day again to smile and great mood. With english you arrive to this hotel very well, also a few phrases in german, you can the staff time lady. After the cubans with very little money in the month to get, it is of course to tip or other small touches, the then also with a better service will be rewarded... No matter, whether it was the maids or bartenders! It didn't hurt us they can better life

  • Gastronomy
    4.0

    There was a main restaurant, where one gets everything, whether local or international. It is also something for everyone You should full ate or change, there are 3 à la carte restaurants are very good.

  • Room
    5.0

    The rooms are totally adequate, considering, the you are there a shower and sleep! You should spend the holiday in the room, there is still a german tv-transmitters, spacious rooms, and everything you need.

  • Location
    6.0

    The location and area was excellent, you could even once over negative ignoer. The hotel is very central in Varadero. Whether shopping, excursions, restaurants, bars and discos are very close by, in a short time can be easily reached on foot. Simply genial! The drive to the airport was a pleasant 30 minutes

  • Hotel
    5.0

    I can all the negative reviews for this hotel not understand! You have to know in which country you are traveling and the one it not with european standard comparable. Minor flaws are therefore not excluded, as calcified armatures in the bath, once a insect on the wall or a mold on the wall! But are the ladies at the reception hard to ask for the room immediately to change, should the guest to much. (i heard from other). Honestly, how long and often you in such a holiday in the room... Shower and sleep, that was it! 24 hour all inclusive, no matter, whether food and drinks, where something for everyone is.

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Angela
Right on the beach and great shows.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Beautiful location right on the beach. For Varadero, where there are lots of more abominable hotels, a very nice area. Rooms with sea view are directly over the show area, very noisy until 23:00, then everything was quiet. Nap during the day and even put impossible. Always loud music. Ok, this is Cuba? Food for cuban standards good, always fresh fruit and freshly prepared meat, but also the inevitable ' essenvertrocknungs machines', in other words warm retaining containers. Dining room uncomfortable and very crowded. Specialty restaurants: the good after 3 minutes full and otherwise not recommended. Lunch great: the ... beach restaurant. The cosy bar pleased us particularly well, every evening great cuban live music and dancing. Unfortunately in 20m far from the bar only plastic cups, shame, drinks are ok Evening show suupertoll, spirited, with joy and virtuoso demonstrated. read hotel review
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Service
    3.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
Close
Michael
Without a tip nothing
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
At the port to make a backpacking through Cuba we spend three days in this hotel. Only the 3. room in the main building was reasonably the expectations. Each private accommodation on our trip had a better facilities and cost a fraction. The chairs at the beach are completely worn out and just as broken as the few existing umbrellas. The beach and the water were top! The food was ok but unfortunately, not even more. The main problem was however the service. The tips helps is from all countries, but here you will formally pressed and asked directly. Who ... is on the first morning no tip is, get the next morning i said 'the coffee maker there is over'. read hotel review
  • Location
    3.5
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Gastronomy
    2.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    3.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    3.0
  • Service
    2.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    3.0
  • Room
    3.8
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Hotel
    2.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    2.0
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