# 16 of 126 hotels in Havanna

Hotel Roc Presidente(4 stars)

Plaza de la Revolución Calle Calzad 10400 Havana CU View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.1
  • Room
    4.2
  • Service
    4.8
  • Location
    4.2
  • Gastronomy
    4.3
  • Sport & Leisure
    3.8

Rating breakdown

  • excellent
    5
  • very good
    7
  • acceptable
    4
  • poor
    2
  • terrible
    1
Read all hotel reviews
Jutta
Ok, but no large demands.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
For a short stay in Havanna this hotel is for cuban standards ok. It is already very dated (mold and rust in the bath, calcified fittings etc. ) . The staff was friendly, breakfast ok and perfectly adequate. Hop on hop off bus runs right in front of the hotel. With the taxi you can get quickly and conveniently located in the city center. read hotel review
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Location
    4.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
  • Service
    4.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    4.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
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Martin
Completely bad would be a compliment.
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • October 2013
The room size is ok but that was it. Mould and dirt in every corner, shower hard to use. Wireless internet available but never for guests available. Booked half-board, available, when hotel full. Guests come from the north, south america and Europa. read hotel review
  • Service
    1.0

    Unfortunately, you at the front desk as a pariah state and you do not want to really help. Spoke only spanish and english. A room cleaning sometimes instead of. Complaints, you could claim but on a quick solution is not really interested.

  • Sport & Leisure
    1.0

    Pool couches functioning leisure facilities not available.

  • Location
    4.0

    Hotel is located 200m from the malecom (boardwalk) and 20 - minute walk from the old town. Beach does not give it and the bus goes right before the door. Small restaurants and shops in the immediate area.

  • Hotel
    1.0

    The room size is ok but that was it. Mould and dirt in every corner, shower hard to use. Wireless internet available but never for guests available. Booked half-board, available, when hotel full. Guests come from the north, south america and Europa.

  • Gastronomy
    1.0

    There was a restaurant typical offer a lobby bar and a pool bar with self-service and expensive. Cleanliness left a lot to be.

  • Room
    1.0

    Room size is sufficient however completely worn. The furniture had the best time long been behind it. Minibar empty no cooling and air conditioning system defectively (without function). Toilet and shower was moldy, calcified and dirty.

Close

Recommended only with restrictions
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2013
The hotel presidente is a typical busy tour-city hotel, which was unfortunately very renovation needy. Age of the furniture would not a problem, but black mold on the walls and broken air conditioning do go not at all. Change wasn't a problem. Mold was in the new room no, but hung the shower head was already suspicious loosely in the wall and the other furniture made a very wobbly impression. Breakfast was okay, cleanliness of the seats and tables is not so very high. read hotel review
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Hotel
    3.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Room
    3.5
    Size of the room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    3.0
  • Gastronomy
    3.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
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Sabrina
Not really central, however everything you need
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2013
I have the first nights i round trip here. My room was size wise for a city hotel completely fine. Tv with german wave and a small fridge were also available. Even had a little view of the malecon and the sea. Shops in the immediate vicinity were not available. But had during the day a bit from the road with brought to you. The bathroom was large and up to a little mold in the badewannenfugen also clean. However mold is already alone because of the high humidity and without natural ventilation very quickly. The food was for cuban ... three stars reasonable. One may in Cuba just not expect too much. My bread, i am expressing as weizenallergiker always with and myself have also much on rice and salad concentrated. But that was very good. Especially also on the way in small restaurants. Loungers and pool towels were abundant. Generally the hotel rather from rundreisenden occupied. Internet cost 6 cuc/hour but in a comparison with other hotels during my journey rather slow. Loungers read hotel review
  • Location
    3.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Room
    4.0
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
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Nina
Nice hotel in Havanna
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • October 2012
We stayed one night at the presidente stayed in, because we on the next day flew to cayo largo are. The hotel was clean, the staff is nice, the breakfast really good. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Read all hotel reviews

Information about Hotel Roc Presidente

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • Bathroom

A choice of sports

  • Fitness centre

Other hotel information

  • City hotel
  • Information desk
  • Currency exchange