Residenz Hotel Harzhöhe^{(4 stars)}

At a glance

• In good condition (15)
  "In good condition" found in 40 reviews

  • " The rooms, as well as the lobby and the dining rooms are relatively new and in good condition . The exterior impression it is very well kept and old fashioned. The food ( buffet) is ... " 
    2.930555555555556
    July 2012
  • " the value for money is to a four-star hotel not appropriate. at the staff could better organized and friendly and ... " 
    2.8333333333333335
    February 2012
  • " ... we stayed 3 days and not once was the maid service come to let alone times at least the garbage bin to empty, here you should also improve, too few staff?! With breakfast we had booked, that was really tidy and there were actually nothing to moan about, very large selection. Evenings we then always in ... " 
    2.805555555555556
    May 2012
  • " for a weekend that is enough were very satisfied we would again at any time very nice pool area was also very clean staff are very friendly and ... " 
    4.777777777777778
    June 2011
  • " really tidy but room for improvement " 
    3.6666666666666665
    January 2012
  • " The general value for money is reasonable , but whether we would stay in this hotel is questionable. " 
    3.6666666666666665
    January 2012
  • " ... was one evening a Gals buffet, on other a standard buffet. they were extensive (bandwidth and quantity), however without whistle and both tasty as the Warenqualität not nearly adequate for a four star hotel . the crockery and the silverware were thrown together and were mostly rapid cleared, however a ... " 
    1.6
    February 2012
  • " in need of renovation older hotel, room big enough 4 star but despite no choice mini bar and an old Tube TVs with poor picture. The carpets in the hallways are stained with white paint. the cell is big enough and very clean former. the amazingly large pool area was pretty good. the breakfast was for a four-star ... " 
    4.277777777777778
    February 2012
  • " ... offering a clear view'. It was both days in the mornings no choice eggs, according to the information of the service-is the for breakfast always depending by the numbers (?) occupancy. we can recommend the hotel , if you no choice 4-star criterion on the agenda. The area is wonderful and always worth a trip. " 
    4.277777777777778
    February 2012
  • " Perfect family hotel for a short break in the resin. A bit old, a renovation should be done soon. Very large and ... " 
    4.708333333333333
    July 2011
  • " Not a four star hotel " 
    4.305555555555555
    August 2011
  • " Nice Hotel , very recommendable " 
    5.375
    August 2011
  • " I have felt myself very well, very extensive breakfast and dinner buffet, large indoor pool, staff very friendly, very quiet on the outskirts of the spa town of location, room and bathroom was very clean " 
    5.375
    August 2011
  • " In all cases recommendable Hotel " 
    5.902777777777779
    September 2011
  • " Very good condition , a hotel in which one can feel comfortable, especially due to the close location near the ... " 
    5.902777777777779
    September 2011
• The staff were very young (15)
  "The staff were very young" found in 20 reviews

  • " ... Bettelschwein ' -the have allenernstens a piggy bank with Spruchtafel set up and tips for the kitchen begged. In a 4*haus very inconvenient. Instead would the kitchen to the buffet should mind. The staff were very young . A waiter was extremely rude and greeted obviously only very reluctantly. An other waiter with ... " 
    2.930555555555556
    July 2012
  • " We went to a wedding party and want to give this way the very friendly staff and to the director Mr. Our stay was lovely, the hotel very well maintained and very delicious ... " 
    4.652777777777778
    November 2011
  • " for a weekend that is enough were very satisfied we would again at any time very nice pool area was also very clean staff are very friendly and helpful " 
    4.777777777777778
    June 2011
  • " the staff are very hard-working but somehow understaffed and it lacks someone somehow everything together. Everybody works so ... " 
    4.333333333333333
    October 2011
  • " Beautiful and quiet location of the hotel, but good reachable. rooms are renovated/ or new equipped. Always friendly and helpful staff , thus the drain was our official event guaranteed. " 
    4.861111111111112
    May 2011
  • " I have felt myself very well, very extensive breakfast and dinner buffet, large indoor pool, staff very friendly , very quiet on the outskirts of the spa town of location, room and bathroom was very clean " 
    5.375
    August 2011
  • " ... (only the coffee was unfortunately completely not enjoyable). Rooms (with balcony) and bathroom were very spacious, well equipped and in spite of the klirrenden cold outside very good heated. The staff were friendly and helpful . All together a successful short break. " 
    4.972222222222222
    February 2012
  • " The short break was very pleasant, also by the friendly staff . The rides through the resin, after goslar and everywhere antreffbare Friendliness, let the ... " 
    5.055555555555555
    March 2011
  • " 70's-Charme with friendly staff " 
    3.1
    February 2011
  • " Room was fine and clean. Bathroom very old and uncomfortable. Pool area dirty. The weekend saw the pool area no cleaning force. Public toilets dirty. Hotel from the outside's -70Charme. The staff was very friendly and tried hard. Breakfast Standard. Dinner was very poor quality. The cook should, where ... " 
    3.1
    February 2011
  • " ... ratio -unfortunately. The breakfast buffet was in different stations constructed. There was even Bircher Muesli. The staff could have been a staff. But the staff, the service had, made a very good service . Very nice with good weather the large outdoor terrace, the breakfast can be taken into ... " 
    5.233333333333333
    June 2011
  • " ... has me almost speechless: Candlelight dinner is in a extraRoom next to the fireplace room prepared. Okay, the named designated tables have on our evening not just your guests can identify, but the friendly staff helped with the finding of the allocated space. the food the CLD was a force! great welcome ... " 
    5.333333333333333
    October 2011
  • " I would recommend this hotel absolutely recommend. We had friendly friendly staff . The food was good, as was the choice, although the hotel was not very occupied. The breakfast ... " 
    5.0625
    December 2011
  • " ... deserve four stars. At the breakfast table-Ware was sticking by the leftovers from the day before. No selection of bread were, only white bread and that was hard. There was no decaf coffee. Staff was very friendly . Very bad price/performance ratio. never again! " 
    4.5
    September 2011
  • " In this hotel there is no friendly and competent staff . They are not entitled or satisfaction of the guests on quality. I have the feeling, that this ... " 
    2.5833333333333335
    October 2011
• Rooms are renovated (9)
  "Rooms are renovated" found in 9 reviews

  • " Beautiful and quiet location of the hotel, but good reachable. rooms are renovated / or new equipped. Always friendly and helpful staff, thus the drain was our official event ... " 
    4.861111111111112
    May 2011
  • " Very good condition, a hotel in which one can feel comfortable, especially due to the close location near the forest, the facilities are very good, the rooms are very well equipped , in the beds Sleep is good, the pool is very good " 
    5.902777777777779
    September 2011
  • " The size of the room was good . TV not more standard 37 centimeter CRT TV. very cold, heating had to be turned on. room was ... " 
    3.1666666666666665
    February 2012
  • " ... years of, dining rooms in the form of mass production, old furniture, floor coverings, which already better days have, in a format DIN A4 with a remote control, which was not compatible. Enough big rooms with lighting, balcony with lounge chairs. Unfortunately transformed the double bed in 2 of its ... " 
    3.5
    January 2012
  • " the rooms were really tidy if the cleaning something to desire leaves. The rooms are big enough and, in fact also very neat. The TV is just an disaster and way too small, in short. " 
    3.6666666666666665
    February 2012
  • " We had a comfort double room for 3 nights booked with breakfast included. The room was spacious with 2 chairs, small table and unfortunately one very small TV( 23 picture). There was no safe ... " 
    3.9583333333333335
    April 2012
  • " The hotel is in a good condition. The rooms are okay . Room service has some flaws, use bath and hand towels were taken away, but no new left. In the ... " 
    3.875
    October 2011
  • " ... rubber, the water was always rotateing hot-cold, the sink was dirty and the hair dryer was totally dusty at the back of the screen. All in all rather poor. Despite we complained we were given a new room , there was nothing more would be free. As we were out for the day, we have accepted it after ... " 
    3.8611111111111107
    August 2011
  • " Large hotel complex in the low season a bit left impression left. The room is OK been, only the heating on arrival was turned off. The pool is reasonable, very clean and ... " 
    5.25
    February 2012

• Bad food (1)
  "Bad food" found in 1 review

  • " Never never again. Bad food and extremely unmotivated staff. Service staff what gum chewing and into the food sneezes. The ... " 
    2.4722222222222223
    August 2012
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