# 2 of 211 hotels in Palermo

Excelsior Palace Hotel(4 stars)

Via Marchese Ugo 3 90141 View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    4.8
  • Service
    4.9
  • Location
    5.0
  • Gastronomy
    4.7
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    5
  • very good
    8
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews

Beautiful days in Palermo.
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • December 2013
Only after the 3. try we got a room, we were satisfied. The first room was on the upper floor and had only a skylight in about 3 metres height! The 2. room had a window, but it looked right on a wall (about 2 metres away). Only through our stubbornness everything was good and we got a room with a window and a view. We were arrived, around new year's eve at the hotel to celebrate. The guests were rather older. The hotel has some drawbacks, but is clean and tidy. The breakfast is for italian. Conditions rich. read hotel review
  • Room
    5.0

    Our room was in order. The ladies cleaned the room very well and were always friendly. Because the few clothes hangers in the closet is not enough, i got very quickly even some clothes hangers in the room. The bathroom was clean and tidy, but had no heating (or heated towel rail) and was very cold. For me was the some overcoming, under the shower to go. The room, you could quickly and well heated.

  • Location
    6.0

    From the hotel you can walk to the city by storm and there are many good restaurants in the area. We had a rental car and could even every day on-site parking.

  • Service
    6.0

    Except for the receptionist, which was initially absolutely no nice rooms wanted, all staff members were very friendly and courteous.

  • Gastronomy
    6.0

    We spent new year's eve 2013/14 in the hotel and the price-performance ratio good (120.-p. p.). The staff in the service was magnificently served and the menu was outstanding (including sparkling wine, wine, campagner... Etc.) From the quality and the quantity we were thrilled - it couldn't have been better!

  • Hotel
    5.0

    Only after the 3. try we got a room, we were satisfied. The first room was on the upper floor and had only a skylight in about 3 metres height! The 2. room had a window, but it looked right on a wall (about 2 metres away). Only through our stubbornness everything was good and we got a room with a window and a view. We were arrived, around new year's eve at the hotel to celebrate. The guests were rather older. The hotel has some drawbacks, but is clean and tidy. The breakfast is for italian. Conditions rich.

Close
Andre
Italian chic in Palermo!
  • Recommended hotel
  • Families
  • City break
  • October 2013
Enjoyable leisure in the historical building with an atmosphere of the Italian chic. Close to plenty of tourist attractions with sightseeing rewarding even a demanding explorer. Highly recommended! read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
Close
Emilia
A fancy hotel in the city centre
  • Recommended hotel
  • Singles
  • Business trip
  • October 2013
The hotel is located in a 19th century building perfectly relocated. It keeps the old features with all the modern facilities necessary. Rooms are quiet, well equipped and with luxury details, spacious. Staff are kind and willing to support. Meeting facilities are very effective. Food selection at the restaurant and breakfast is wide and very good. The hotel is right in the city centre. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
Close
Marcin
Vey well located for sightseeing
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2013
It's a stylish hotel (in a stylish building) located in the centre of Palermo. Easily accessible by car and by buses. It's good for business and leisure if you plan to do sightseeing. Tip: If you decide to hire a car, bear in mind that the hotel doesn't have its own parking. You can still park on the street by the hotel (if there's a space) if you pay 20 EUR per night (in cash). It better pays off (costs less) to pay on your own in one of the streets automats, rather then paying to the hotel even if ... you park your car for a whole day. As the hotel is located in the centre it's easier to find a parking place outside working hours. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
Close
Read all hotel reviews

Information about Excelsior Palace Hotel

Hotel Information

hotel.de

hotel.de *

Our whole crew would like to cordially welcome you to the Mercure Palermo Excelsior (New Opening). When you stay at a hotel that is a part of the Accor Hotels family you can be certain that all of your needs will fulfilled. There are plenty of parking spaces available to guests of this hotel. Located at our hotel are car parking spots for the benefit of our guests. WiFi can be found in the hotel's public areas. Make yourself at home Our experienced reception staff will always be ready to assist. Access to the upper floors is made easy by our elevator. The lobby in the entrance is sure to make a great first impression. Look forward to a wholesome meal in the dining room and a tasty drink from the leisurely bar. Where you will stay Highlights, such as a temperature control via AC, are available in every single room. Ask our experienced crew about the safety deposit box featured in all rooms. Bathrooms in the hotel feature a shower, a bathtub and a hairdryer. Your hotel room's bathroom entails a hand-held hair-dryer and next to the shower complimentary bathrobes await you. Our hotel provides you with a steam bath in order to recover and relax from a long day. Boating is one of the leisure activities available at the hotel. So once you've grabbed your family and friends, jump on one of our boats for a peaceful day at sea. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The 4-star Excelsior Palace Hotel is located right in the city centre on the Viale della Liberta, a main street renowned for its luxury boutiques, yet it is surrounded by greenery, including the English Garden. The building has an attractive Art Nouveau design and dates back to the 19th century. The hotel's 119 guest rooms & suites combine comfort with luxury and beautiful decor in rich, warm colours. Each 119 guest room is air conditioned and comes with WiFi access and a TV with satellite and pay-per-view channels. The Excelsior Palace Hotel offers multiple dining possibilities, from light lunches and cocktails to gala dinners and business meetings. This property is suitable for business and leisure guests.

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Charge

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Volleyball

Spa offers

  • Spa centre

Other hotel information

  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Gay friendly
  • Express check in and check out
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service