Hotel Caribbean World Palma^{(3.5 stars)}

The TÜV 23 years old, the first tour already closed at the hotel. Building and facilities are worn total. The food is an impertinence and criticisms. Bounces the staff went out of their way, but from a dachshund can you make a silk purse. No three stars worth. … read more

Staff and entertainers spoke as good as no German and English. The entertainment was only in French. Also in the hotel area German were a rarity. En suite rooms and hotel area were very in need of renovation and the cleanness left a lot to be desired. Food at the buffet constantly repeated and one knew partly what was, in the absence of any information in German or English. The beach was very nice. … read more

Service was like a double edged sword. ## Positive ## The entertainment staff put in a lot of effort, were always in a good mood, and tried to include everyone. Even handicapped guests (there was a whole group there) weren't treated differently, which I found to be very positive. Most of the bartenders made jokes and were friendly, you never had to wait long for a drink or a crepe. You could order well because they understood different languages. But I still felt they didn't put their whole heart into it. ## Negative ## Unfortunately there were also some unfriendly bartenders and in the … read more

The complex is getting old, but clean. The staff can (contrary to the often expressed view) German or English, so communication worked great. With a smile and a 'Merci' the skin now. The guests were 90% French. Besides, there were Germans, Austrians, Swiss and a few Czechs. The pool and child care rather nothing I can say, I was on the beach daily. The seaweed was quite annoying there, but that's just on Djerba Sunday every morning the beach was cleaned and most of the Tang 'picked up'. On other beaches looked much worse. Meals were well designed, but tasty and … read more

Positive: When you complained about something by the reception, someone came to fix it within 30 minutes. We had: no TV when we checked into the room, then the air conditioning didn't work and a faulty toilet seat. Many staff members could speak English or German, other languages were spoken very well by the reception. Room cleaning: only the floor. The sinks, shower, and other areas stayed dirty if we didn't clean it ourselves. The tip for the cleaning woman was for the cat. Or did she even clean the floor after that?Food: For me it was ok. For the main … read more