# 15 of 225 hotels in Neustift/ Stubaital

Alpenhotel Fernau(4 stars)

Scheibe 66 6167 Neustift im Stubaital View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.6
  • Location
    5.3
  • Gastronomy
    5.6
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    62
  • very good
    6
  • acceptable
    1
  • poor
    1
  • terrible
    1
Read all hotel reviews
Tracey
At home in the mountains!!
  • Recommended hotel
  • Couples
  • Countryside & spa
  • July 2014
Our stay at the Fernau was everything we expected and more from Austrian hospitality. The ambience was very relaxed and we were greeted by friendly staff on every occasion. The menu was superb each and every day, and we had the added pleasure of eating in lovely gardens. read hotel review
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    4.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Arne
Alpenhotel Fernau
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • April 2014
We were very satisfied with our stay at the Alpen Hotel Fernau. The facilities were clean and held a standard well in accordance with the stipulated level. The food was marvoluos and most important the staff was pleasant and always in a good mood which we consider makes all the difference The commuications (bus) to the skiiing area was ok meaning it was practical and funcionall in all sences but as always buses tend to become crowded no and then. We have been around during the years but will most probaly return to this hotel next year. read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
  • Sport & Leisure
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
Close
Gerwig
Here you can make you feel right at home!
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • March 2014
'not at home and still at home '! - this motto - in large letters on the front desk - were the familie hofer and its staff also in this year again (7 people) for our flaneursgruppe full justice. The hotel is on the stubai glacier is the ancestral home for our skiunternehmungen. We probably-felt very much and are already looking forward again for a future stay. Dr. gram kรถster read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Distance to ski lift
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
L Suciu
Sensational holiday!
  • Recommended hotel
  • Friends
  • Skiing and winter sports
  • February 2014
The hosts were great, they made us feel welcome, the staff was helpful and patient, the room was cozy and very clean, with fresh towels and linen every day. The meals were excellent, large, rich, for every type of appetite and preference (vegetarians included). The spa area is provided with an adequate Jacuzzi and two saunas, as well as several other facilities, conducive to relaxation and peace. There is also a well-equipped gym and a games area. The host are involved and caring, they organized various events to turn our evenings into special moments. All-in-all, a wonderful atmosphere. A home ... away from home! read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Holger
Feel-good holiday.
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2014
A hotel for feeling well. The front desk is very welcoming, the staff were very friendly and always helpful. Taste, quality and quantity of the meals are very good. One feels immediately like at home. This will enable the harmonious atmosphere in the hotel (also in the fireplace room and bar area). Thank you for all the familie hofer with staff. read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    4.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
Close
Read all hotel reviews

Information about Alpenhotel Fernau

Hotel Information

hotel.de

hotel.de *

You will surely be enchanted by the unforgettable charm of our Hotel. We like to spoil our guests with culinary delights, in which much organic produce is used and a good glass of wine. Also, homely comfortable rooms with balcony, exclusive suites, heated outdoor pool, sunny lawn for sunbathing and relaxing sauna facilities, make for a perfect holiday residence. Business hours of reception: On business days: from 07:00 to 22:00 and from 07:00 to 22:00 On the weekend: from 07:00 to 22:00 and from 07:00 to 22:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Library
  • Non-smoking room
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Horse riding

Spa offers

  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • Express check in and check out
  • Information desk
  • Pets allowed
  • Wifi