# 44 of 621 hotels in Dubai

Hotel Al Bustan Rotana(5 stars)

Casablanca Road, Al Garhoud Road View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.3
  • Location
    4.7
  • Gastronomy
    5.3
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    28
  • very good
    13
  • acceptable
    1
  • poor
    1
  • terrible
    0
Read all hotel reviews
IBRAHIM
Good location and rooms
  • Recommended hotel
  • Families
  • City break
  • November 2014
Good hotel for city break, location near to air port is good but need to get know well of Dubail to don't get wrong direction. Good friendly stuff as Rotana stuff always,Pool is large enough with grat water tempreture,i recomended this hotel. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Michael
Business base
  • Recommended hotel
  • Singles
  • Business trip
  • November 2014
I am a regular guest of the Al Bustan Rotana hotel and can thoroughly recommend it for personal and business accommodation. The location is excellent. The staff are well trained and very helpful, regardless of the need. There are a variety of facilities for the business traveler with meeting/conference rooms and a well equipped business centre. There is also a number of restaurants from which to choose ranging from the award winning Blue Elephant Thai to the Rodeo Grill steak house. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Alireza
Excellence
  • Recommended hotel
  • Singles
  • Business trip
  • November 2014
it was pleaseant stay and very friendly enviornment. clean friendly helpful staff ( Mr.Tahir at reception , Mr. Shiva Kumar . Mr.Bernard and Rahman ) Good variety of food Nice pool close to shopping centeres nice braeakfast but rather expensive read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Hashim
Stay at the Hotel during the Transit period
  • Recommended hotel
  • Singles
  • Other stay
  • October 2014
The room was neat and clear and the washroom was nicely done. Clean and all things present. the temperature was also very nice read hotel review
  • Service
    5.0

    The hotel gave a complementary 3 hours internet free enough to get in touch with the family.

  • Room
    6.0

    Very nice and clean rooms . . . the bed was comfortable and the TV channels were appropriate

  • Hotel
    6.0

    The room was neat and clear and the washroom was nicely done. Clean and all things present. the temperature was also very nice

  • Location
    5.0

    Its close to the Airport and the Airport Metro Station . . . very convenient to access the shopping malls from there

  • Sport & Leisure
    5.0

    Although I didn't use the pool or Gym but the facilities looked good from my room window . . . I saw families enjoying their time at the pool

  • Gastronomy
    5.0

    Food at all times was very nice and in variety. the servers was courteous and showed me around the buffet.

Close
Michael Whiteside
Al Bustan Rotana Hotel is fantastic!
  • Recommended hotel
  • Couples
  • City break
  • September 2014
Everything is perfect. All the staff are wonderfull and cannot do enough to make you feel at home. The food is very good, the pool and staff are perfect. Housekeeping are fantastic. Thank you so much everyone for another wonderful stay!!! read hotel review
  • Gastronomy
    6.0

    Wonderful!!!! Executive Chef Christophe and Yoann and all the catering staff are fantastic!!!

  • Service
    6.0

    The service is amazing and cannot fault it!!!

  • Hotel
    6.0

    Everything is perfect. All the staff are wonderfull and cannot do enough to make you feel at home. The food is very good, the pool and staff are perfect. Housekeeping are fantastic. Thank you so much everyone for another wonderful stay!!!

  • Location
    6.0

    The location is perfect because it is close to the airport and the metro so you can go to all the shopping malls. Concierge will help you with any excursions you would like to do.

  • Room
    6.0

    We were upgraded to an amazing suite. Thank you Jeanette Clift and all the other people who arranged this for us. We were totally spoilt!!!

  • Sport & Leisure
    6.0

    Edward Bolden and his staff are amazing. They really are professional and make you have a very safe and enjoyable experience. Thank you so much!!!

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Read all hotel reviews

Information about Hotel Al Bustan Rotana

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    The Al Bustan Rotana-Dubai, is one of the city’s finest landmarks offering the utmost in comfort and luxury. The 5 star property features 275 rooms, and suites, eight dining outlets, pool, recreational facilities, business lounge as well as its own Convention Centre.

Hotel News

27/09/2012:

Twitter news from AlBustanRotana

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Phone
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Toilets
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Welcome cocktail
  • Restaurant
  • Vegetarian
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service