# 7 of 27 hotels in Akumal / Riviera Maya

Hotel The Royal Suites Yucatan by Palladium(5 stars)

Carretera Chetumal Km. 259, 5 Show map
Hotel Pictures - Hotel The Royal Suites Yucatan by Palladium
Average
Recommended
Trend

At a glance

  • The hotel is great (15)
    "The hotel is great" found in 15 reviews
    • " the hotel is great ! I believe there is nothing which it does not give. The fact that the royal suites of the base ... " 
      5.8
      February 2012
    • " Great hotel and attractive possibilities the relaxation " 
      5.916666666666667
      March 2012
    • " Very nice holiday in a great hotel " 
      5.652777777777778
      August 2011
    • " Very nice hotel . Especially recommended are junior suites with Jacuzzi, particularly on the third floor was not ... " 
      5.652777777777778
      August 2011
    • " perfect holiday in a dreamlike hotel " 
      6
      January 2012
    • " Simply great holiday " 
      5.666666666666667
      December 2011
    • " The resort features 4 buffet- restaurants and various Spezielrestaurants . We visited next to the El Dorado the BBQ at the beach. We were there with the service and the the range of dishes on offer very satisfied . Best it has us however el Jardin much. very friendly staff, top quality of the dishes. You ... " 
      5.666666666666667
      December 2011
    • " ... Canadian party announced. The shows the Rivera Maja are really great and very carefully made. A great food, afterwards a great show and in conclusion jacuzzi with a starry sky... Simply great. We can only recommend the hotel . " 
      5.833333333333333
      May 2012
    • " great holiday great hotel " 
      5.319444444444445
      June 2011
    • " great holiday great hotel " 
      5.319444444444445
      June 2011
    • " All around a great stay the evening shows were unfortunately a bit too late however therefor very nice! The complex in ... " 
      5.319444444444445
      June 2011
    • " Great holiday - next time already booked " 
      5.625
      June 2012
    • " We review some other not understand. The complex is in brilliant condition, very clean and tidy - the service perfect. We have already the next trip and can any, the relaxation searches this ... " 
      5.625
      June 2012
    • " The royal suites-like and anytime again... The service is excellent, for all royal suites-extras in the all inclusive-package is a sharpened- value for money , friendliness of the staff is very good and not pushy. Special royal services: all restaurants ... " 
      5.516666666666667
      March 2012
    • " ... staff is very good and not pushy. Special royal services: all restaurants without waiting times, Reservation only from 18 years possible, Butler service, special golf cars, thus no waiting times, private beach section with four-poster beds and excellent snack-and drinks service (Speziallob to Fernanda!) ... " 
      5.516666666666667
      March 2012
  • The staff were always eager to help (6)
    "The staff were always eager to help" found in 6 reviews
    • " the staff were in each of the hotels very friendly. Also the chauffeurs were very friendly. the staff were always eager to help , the made of them wishes to fulfill. With the same ELAN were unclarities immediately dealt with ... " 
      5.666666666666667
      December 2011
    • " ... . We visited next to the El Dorado the BBQ at the beach. We were there with the service and the the range of dishes on offer very satisfied. Best it has us however el Jardin much. very friendly staff , top quality of the dishes. You have the choice of buffet what to take, or as' menu from the ... " 
      5.666666666666667
      December 2011
    • " Dreamlike hotel with amazing service " 
      5.833333333333333
      May 2012
    • " ... hotel in the catalog far more common. The jacuzzi on the balcony was something special. At the beach there is a separated area, the only for Royalgäste accessible. With Balibetten equipped and amazing service ( cocktails, fresh fruit, sandwiches will be directly at the Ligeplatz brought) you could just ... " 
      5.833333333333333
      May 2012
    • " All around a great stay the evening shows were unfortunately a bit too late however therefor very nice! The complex in the entire is very large and was always well-kept and clean. The staff are very friendly very good and always everything to fulfill. " 
      5.319444444444445
      June 2011
    • " The royal suites-like and anytime again... The service is excellent , for all royal suites-extras in the all inclusive-package is a sharpened- value for money, ... " 
      5.516666666666667
      March 2012
  • Great food (4)
    "Great food" found in 4 reviews
    • " The royal suites Grand palladium complex/akumal offer everything, condition was fantastic. This special complex is for adults designed, so annoying and annoying Kindergeplärre not at all performance. Great food and beverage- offer round altogether very positive impression from. " 
      5.916666666666667
      March 2012
    • " ... this is something for everyone is! Large area -5 different hotels but not at all crowded- wonderful Walks through the 'jungle' area-flamingo ponds- Orchi Deng species-many free-range animals- great food - large selection of drinks- wonderful spa area facilities-tennis and multi-sports court sets-if ... " 
      5.338888888888889
      March 2011
    • " ... possibility the Royalbereichs was however Gold worth. In the first week was by Spanish and Canadian party announced. The shows the Rivera Maja are really great and very carefully made. A great food , afterwards a great show and in conclusion jacuzzi with a starry sky... Simply great. We can ... " 
      5.833333333333333
      May 2012
    • " ... is great. The rooms are big and very very clean. The the furnishing is in colonial style and perfectly adequate. We are in Mexico and a design fänd I personally (as architect ) lack of space. The food is very tasty . We were in 4 to be reserved à la carte restaurant, in le Jardin and into the buffet ... " 
      5.958333333333333
      June 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.6
  • Service
    4.9
  • Location
    5.1
  • Gastronomy
    4.9
  • Sport
    5.2

Rating breakdown

  • Excellent
    39
  • Very Good
    5
  • Acceptable
    10
  • Poor
    0
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.833333333333333
2 out of 2 people found this review helpful

Especially good in our experience the area the facilities like. It lies in the middle in the (UR ) forest. It is quiet and nevertheless everything available, something to vacation belongs: pool, beach, live music, Dance, entertainment. Great we also found the spa area with a pool, sauna, jacuzzi. Really recommendable! The five stars were deserved! …  read more

The most helpful critical review

3.8333333333333335
1 out of 2 people found this review helpful

The hotel is very well-kept and very tasty laid out. Especially the great flora and fauna pleased us. The suites and villas are nice to nature nestled. We had a junior suite, apparently newly renovated. The rooms was nicely big, on the top floor. Cleanliness was in the room and also in general hotel area good. Guest structure: very lots of spaniards, americans, apart from that some German, some russians. We were glad, that we from time to time in the roya …  read more

Summary of guest reviews by categories

Hotel in general
  • " great holiday great hotel "  Read more
    5.319444444444445
    June 2011
  • " great holiday great hotel "  Read more
    5.319444444444445
    June 2011
  • " All around a great stay the evening shows were unfortunately a bit too late however therefor very nice! The complex in ... "  Read more
    5.319444444444445
    June 2011
  • " ... Canadian party announced. The shows the Rivera Maja are really great and very carefully made. A great food, afterwards a great show and in conclusion jacuzzi with a starry sky... Simply great. We can only recommend the hotel. "  Read more
    5.833333333333333
    May 2012
  • " Great holiday - next time already booked "  Read more
    5.625
    June 2012
  • " We review some other not understand. The complex is in brilliant condition, very clean and tidy - the service perfect. We have already the next trip and can any, the relaxation searches this ... "  Read more
    5.625
    June 2012
  • " Great hotel and attractive possibilities the relaxation "  Read more
    5.916666666666667
    March 2012
  • " Very nice holiday in a great hotel "  Read more
    5.652777777777778
    August 2011
  • " Very nice hotel. Especially recommended are junior suites with Jacuzzi, particularly on the third floor was not ... "  Read more
    5.652777777777778
    August 2011
  • " The royal suites-like and anytime again... The service is excellent, for all royal suites-extras in the all inclusive-package is a sharpened- value for money, friendliness of the staff is very good and not pushy. Special royal services: all restaurants ... "  Read more
    5.516666666666667
    March 2012
  • " ... staff is very good and not pushy. Special royal services: all restaurants without waiting times, Reservation only from 18 years possible, Butler service, special golf cars, thus no waiting times, private beach section with four-poster beds and excellent snack-and drinks service (Speziallob to Fernanda!) ... "  Read more
    5.516666666666667
    March 2012
  • " Simply great holiday "  Read more
    5.666666666666667
    December 2011
  • " The resort features 4 buffet- restaurants and various Spezielrestaurants . We visited next to the El Dorado the BBQ at the beach. We were there with the service and the the range of dishes on offer very satisfied. Best it has us however el Jardin much. very friendly staff, top quality of the dishes. You ... "  Read more
    5.666666666666667
    December 2011
  • " perfect holiday in a dreamlike hotel "  Read more
    6
    January 2012
  • " the hotel is great! I believe there is nothing which it does not give. The fact that the royal suites of the base ... "  Read more
    5.8
    February 2012
  • " the location is cheap -halfway between Playa del Carmen and Tulum. the sea was mediocre, which was probably due to ... "  Read more
    5.8
    February 2012
  • " All around a great stay the evening shows were unfortunately a bit too late however therefor very nice! The complex in the entire is very large and was always well-kept and clean. The staff are very friendly very good and always everything to fulfill. "  Read more
    5.319444444444445
    June 2011
  • " Dreamlike hotel with amazing service "  Read more
    5.833333333333333
    May 2012
  • " ... hotel in the catalog far more common. The jacuzzi on the balcony was something special. At the beach there is a separated area, the only for Royalgäste accessible. With Balibetten equipped and amazing service ( cocktails, fresh fruit, sandwiches will be directly at the Ligeplatz brought) you could just ... "  Read more
    5.833333333333333
    May 2012
  • " The royal suites-like and anytime again... The service is excellent, for all royal suites-extras in the all inclusive-package is a sharpened- value for money, ... "  Read more
    5.516666666666667
    March 2012
  • " the staff were in each of the hotels very friendly. Also the chauffeurs were very friendly. the staff were always eager to help, the made of them wishes to fulfill. With the same ELAN were unclarities immediately dealt with ... "  Read more
    5.666666666666667
    December 2011
  • " ... . We visited next to the El Dorado the BBQ at the beach. We were there with the service and the the range of dishes on offer very satisfied. Best it has us however el Jardin much. very friendly staff, top quality of the dishes. You have the choice of buffet what to take, or as' menu from the ... "  Read more
    5.666666666666667
    December 2011
Gastronomy
  • " ... possibility the Royalbereichs was however Gold worth. In the first week was by Spanish and Canadian party announced. The shows the Rivera Maja are really great and very carefully made. A great food, afterwards a great show and in conclusion jacuzzi with a starry sky... Simply great. We can ... "  Read more
    5.833333333333333
    May 2012
  • " The royal suites Grand palladium complex/akumal offer everything, condition was fantastic. This special complex is for adults designed, so annoying and annoying Kindergeplärre not at all performance. Great food and beverage- offer round altogether very positive impression from. "  Read more
    5.916666666666667
    March 2012
  • " ... is great. The rooms are big and very very clean. The the furnishing is in colonial style and perfectly adequate. We are in Mexico and a design fänd I personally (as architect ) lack of space. The food is very tasty. We were in 4 to be reserved à la carte restaurant, in le Jardin and into the buffet ... "  Read more
    5.958333333333333
    June 2012
  • " The suites were with about 60 square meters. Very large. Bathroom and toilet by a frosted glass door from the room separately. Also the balcony there is a big jacuzzi, comfortable 4 people in the room. Same you can either or fill yourself alternative for 5 $a ... "  Read more
    6
    January 2012
  • " ... here the Americans on a few days to a little loud and took the all inclusive a bit too literally, a shame. The royal beach is also very recommendable and the sea on royal section is great. The rooms are big and very very clean. The the furnishing is in colonial style and perfectly adequate. We are in ... "  Read more
    5.958333333333333
    June 2012
  • " TOP the rooms are huge. 2 french beds, 1 sofa bed, open bathroom( shower and toilet separately behind doors). Large ... "  Read more
    5.8
    February 2012
5.2
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
We were now already for the 3. time in this great and extensive plant, of which the 2. time in the royal suites. Oh well, as already from other vacationers told, is royal not right royal. To compare with last year here already some very deteriorated. There is a separate area at the beach, the only for royal guests is. This is located at the other end the hotel, that means, if you want to go, have to daily 30 minutes on foot per route calculate tips. But one had a shuttle service set up, the more or less last … read more
Claudia
Germany
  • Couple
  • Age 26-30
1 Other hotel reviews
3.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Well, for a royal area offers this hotel little service. Sometimes you in the el jardin at dirty tables' places' and not taken care of. If you 'complaining' you on german said where shitty. With criticism can one avoid. The friendliest service was the nice woman at the royalstrand, otherwise you were always greeted but rather forced.There is 13 restaurants, where the japanese is the best. When the italians (portofino) we stood up and left. So a really disgusting pizza we never eaten. Since our honeymoon trip was, we also had a honeymoon dinner, you can really do. You sit with other … read more
Harald
Austria
  • Couple
  • Age 36-40
4 Other hotel reviews
4.7
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
Fast check-in, although almost too many information, not all notice. The hotel management would far royal service offer, but the service was not at all in practice. The hotel is no better than a 'regular' hotel, with large rooms and nice pool and that childless is, not more!Royal restaurant 'el jardin' would once more royal caribbean. For breakfast very little selection of bread, extremely long waiting periods until a coffee get. If you have a Cappuccino or Latte Macchiato ordered, they won the same and we had to wait for good 15 minutes for the coffee. At the dinner little choice and always … read more
Kolos
Switzerland
  • Family
  • Age 61-65
1 Other hotel reviews
4.1
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
Staff at royal suites Yucatan very unfriendly, long distances to other restaurant, huge facilities; tour operator about 1 hour late to the information day ; beach for guests royal suites only with golfkarr reachable of room. Food in royal s worse than someplace else in facilities... … read more
5.9
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The many positive opinions about the royal in our opinion justified - we travel often, far and always in this category. Christmas we were however since many years the first time traveling. We were not disappointed - the opposite was the case. The wonderfully festive decoration in the entire area and the santa hats in the employees we found funny-under beautiful sun. In our opinion is worthwhile a trip in this hotel; peace, relaxation, great room and good food are given. Pure sun and great weather in december! Whoever wanted, could countless excursions across Yucatan make. Guests the only niggle, the legs also … read more
Read all hotel reviews

Information about Hotel The Royal Suites Yucatan by Palladium

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Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Sauna
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service
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