# 58 of 273 hotels in Kowloon

Hotel Butterfly On Prat(3 stars)

21 Prat Avenue, Tsim Sha Tsui, Kowloon View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.0
  • Room
    4.1
  • Service
    4.8
  • Location
    5.6
  • Gastronomy
    4.0
  • Sport & Leisure
    1.7

Rating breakdown

  • excellent
    0
  • very good
    5
  • acceptable
    2
  • poor
    0
  • terrible
    0
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Theresa
Fast food hotel
  • Hotel not recommended
  • Singles
  • Business trip
  • May 2013
I switched to a Suite on the last day and the noise level for a room which costs more was horrible - it is literally on top of a club next door which with Chinese singing karaoke until 4am, i did not get a good sleep for my morning flight next day. At check out I requested the company address on my bill but they asked me to sign and then printed another copy without the payment total shown as my reference - saying this is how all hotels in HK do it - a complete lie I travel to ... HK 2-3 times a year for the last 4 years for work and it was the first time they did this. Not a convenient hotel if you want taxi but close to MTR. Everytime we were passing the small lobby, people had bags and bags of shopping on the floor blocking everyone - it is a very Chinese hotel with lots of mainland Chinese. They were cleaning often but it never felt really very clean. read hotel review
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Room
    3.8
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Service
    3.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
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Heinz
Average
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2013
The hotel is distinguished by a good location. Rooms are small and nothing special. The room was damp and musty. After complaint we could the room change. There are no gastronomy. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    3.8
    Size of the room
    3.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
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Information about Hotel Butterfly On Prat

Hotel Information

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Amenities

Hotel amenities

  • Non-smoking room
  • Hotel safe
  • Internet
  • Air conditioning

Room amenities

  • Writing bureau
  • Minibar
  • Safe
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Airport transfer
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Newspaper
  • Laundry service