# 73 of 446 hotels in Alanya

Nergiz Hotel - smartline sand and city(3 stars)

Güllerpinari Mah. A.Asim Tokus Cad. No: 101 07400 Alanya View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.2
  • Room
    4.2
  • Service
    4.7
  • Location
    5.5
  • Gastronomy
    4.3
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    18
  • very good
    11
  • acceptable
    1
  • poor
    8
  • terrible
    1
Read all hotel reviews
Julia
Nergiz instead of smartline
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • July 2013
The location of the hotel is really great. Beach, harbor and city are more than reachable on foot! However it is by surrounding bars and the street, as well as the loudness of the hotel quite noisy! These you should also with the choice of a room with a sea view note, as the rooms facing the street (main road), and directly over a bar are! Room on the side of the hotel are quieter, a directly on crumbling hauswände views! The cleanliness, as well as the changing i generally to be desired! Is specified new bedlinen every 3, new ... towels every 2 days! We got in 1 week no new bed sheets and only after insisting and telephone calls with the guide 2 times new towels (but never complete sentences)! Also cleaned only on repeated demand and with the arrival was the bathroom, the toilet not usable! I want to say, it was so dirty as if it were really very long had not been cleaned! The specified satellite tv was also in the entire hotel was not available! At least there was ZDF and about 10 turkish channels! The food in the hotel was more inedible! There was everything uncooled around for the entire büfettzeiten and to the next meal or 1-2 days later just put them up again (at 33 °c in the shade rather questionable!). A buffet was also not! There was only salads, mostly from food of the day before prepared and 1 hot dish in thermoforen kept warm and mostly very overcooked or not properly! After my stomach after the first meal has failed, i did what i only advise is: eat out! The all-inclusive drinks had some drawbacks! So you got briefly before end only reluctantly its drinks and for 4 people for example only 2 and this partly also warm! Pool bar gives it also not, as the bar and tables beside the pool are the only restaurant! The pool is also to be enjoyed with care! He smelled always very uncomfortable and the day before our departure he is transferred of blue in a cloudy green-brown! The nature of the hotel staff with criticism to deal was probably the biggest flaw of the hotel! After open criticism a few other guests, they were massively through the hotel staff and other family members pressed and were insulted! The hotel complained even the tour guide on, that open criticism and wish i could have a departure forced! Other hotel guests were from this time clearly treated preferentially and for example on the square! Is locking to say, that the hotel except for the signature on the roof nothing to do with the chain smartline to do (so far)! Under this name, it is not known, not the transfer from the airport! A lot of fun so in nergiz hotel! The holiday was at the time in which you not in the hotel has, still great! Bewertung lesen
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
  • Gastronomie
    1.5
    Auswahl an Speisen und Getränken
    1.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Atmosphäre & Einrichtung
    2.0
  • Sport und Unterhaltung
    2.3
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    1.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
    Zustand und Qualität des Pools
    2.0
  • Service
    2.3
    Fremdsprachenkenntnisse des Personals
    3.0
    Rezeption, Einchecken, Auschecken
    2.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Kompetenz (Umgang mit Reklamationen)
    1.0
  • Zimmer
    3.3
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    2.0
    Größe des Badezimmers
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
  • Hotel
    2.0
    Zustand des Hotels
    2.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    2.0
    Behindertenfreundlichkeit
    3.0
    Familienfreundlichkeit
    1.0
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Arslan Nurullah
Great hotel great location
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Andere
  • July 2013
Hello, for the price an absolute gem, delicious food, very clean rooms, right on the beach and pleasant atmosphere. No mold or dirt. The beds are large and very clean. As i was very picky, i was really very satisfied. Every day 2 very nice cleaninglady and everything was prepared. I had half board and were also very satisfied. It was always delicious and something for everyone. In addition always at least 15 different salads, fresh vegetables and freshly baked bread with dips. The beach is only 50 meters away and the hotel is located right on the einkaufpromenade. So ... briefly and scarcely very recommendable. Wish you very much fun ☺! Bewertung lesen
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    5.0
  • Sport und Unterhaltung
    5.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    6.0
  • Service
    5.3
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Zimmer
    5.8
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    5.8
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    6.0
    Familienfreundlichkeit
    6.0
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Ahmet yavuzer
Super hotel
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • July 2013
The employees are very welcoming and very helpful, the location of the hotel is right on the beach approximately 50 meters and right on the einkaufpromenade. The rooms are very clean always every day from 2 cleaningladys and everything was made up. It was on the premises no mold on which i could not stand. The food tastes very delicious there were always lots of salad sorts. In general everything was greatthe hotel and staff Bewertung lesen
  • Service
    5.5
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Hotel
    5.8
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
    Familienfreundlichkeit
    6.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    5.0
  • Gastronomie
    5.8
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
Weniger anzeigen
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Information about Nergiz Hotel - smartline sand and city

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking

Room amenities

  • Satellite TV
  • Air conditioning
  • Balcony
  • Standard balcony
  • Bathroom
  • Hair dryer
  • Inside access
  • Wake up call/Alarm clock

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurant seats altogether: < 100
  • International
  • Hotel bar
  • Packed lunches

A choice of sports

  • Outdoor pool
  • Bicycle hire

Spa offers

  • Sauna

Other hotel information

  • Design hotel
  • 24 hour reception
  • Check in from: 15:00
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: closed
  • Early check in
  • Late check out
  • Express check in and check out
  • Cash payment
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Newspaper