# 73 of 433 hotels in Alanya

Nergiz Hotel - smartline sand and city(3 stars)

Güllerpinari Mah. A.Asim Tokus Cad. No: 101 07400 Alanya View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.1
  • Room
    4.1
  • Service
    4.6
  • Location
    5.5
  • Gastronomy
    4.2
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    21
  • very good
    13
  • acceptable
    1
  • poor
    10
  • terrible
    2
Read all hotel reviews
Julia
Nergiz instead of smartline
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2013
The location of the hotel is really great. Beach, harbor and city are more than reachable on foot! However it is by surrounding bars and the street, as well as the loudness of the hotel quite noisy! These you should also with the choice of a room with a sea view note, as the rooms facing the street (main road), and directly over a bar are! Room on the side of the hotel are quieter, a directly on crumbling hauswände views! The cleanliness, as well as the changing i generally to be desired! Is specified new bedlinen every 3, new ... towels every 2 days! We got in 1 week no new bed sheets and only after insisting and telephone calls with the guide 2 times new towels (but never complete sentences)! Also cleaned only on repeated demand and with the arrival was the bathroom, the toilet not usable! I want to say, it was so dirty as if it were really very long had not been cleaned! The specified satellite tv was also in the entire hotel was not available! At least there was ZDF and about 10 turkish channels! The food in the hotel was more inedible! There was everything uncooled around for the entire büfettzeiten and to the next meal or 1-2 days later just put them up again (at 33 °c in the shade rather questionable!). A buffet was also not! There was only salads, mostly from food of the day before prepared and 1 hot dish in thermoforen kept warm and mostly very overcooked or not properly! After my stomach after the first meal has failed, i did what i only advise is: eat out! The all-inclusive drinks had some drawbacks! So you got briefly before end only reluctantly its drinks and for 4 people for example only 2 and this partly also warm! Pool bar gives it also not, as the bar and tables beside the pool are the only restaurant! The pool is also to be enjoyed with care! He smelled always very uncomfortable and the day before our departure he is transferred of blue in a cloudy green-brown! The nature of the hotel staff with criticism to deal was probably the biggest flaw of the hotel! After open criticism a few other guests, they were massively through the hotel staff and other family members pressed and were insulted! The hotel complained even the tour guide on, that open criticism and wish i could have a departure forced! Other hotel guests were from this time clearly treated preferentially and for example on the square! Is locking to say, that the hotel except for the signature on the roof nothing to do with the chain smartline to do (so far)! Under this name, it is not known, not the transfer from the airport! A lot of fun so in nergiz hotel! The holiday was at the time in which you not in the hotel has, still great! read hotel review
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Gastronomy
    1.5
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    2.0
  • Sport & Leisure
    2.3
    Quality of the beach
    5.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    2.0
  • Service
    2.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    1.0
  • Room
    3.3
    Size of the room
    5.0
    Cleanliness & linen change
    2.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    3.0
    Family friendliness
    1.0
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Arslan Nurullah
Great hotel great location
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • July 2013
Hello, for the price an absolute gem, delicious food, very clean rooms, right on the beach and pleasant atmosphere. No mold or dirt. The beds are large and very clean. As i was very picky, i was really very satisfied. Every day 2 very nice cleaninglady and everything was prepared. I had half board and were also very satisfied. It was always delicious and something for everyone. In addition always at least 15 different salads, fresh vegetables and freshly baked bread with dips. The beach is only 50 meters away and the hotel is located right on the einkaufpromenade. So ... briefly and scarcely very recommendable. Wish you very much fun ☺! read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Ahmet yavuzer
Super hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2013
The employees are very welcoming and very helpful, the location of the hotel is right on the beach approximately 50 meters and right on the einkaufpromenade. The rooms are very clean always every day from 2 cleaningladys and everything was made up. It was on the premises no mold on which i could not stand. The food tastes very delicious there were always lots of salad sorts. In general everything was greatthe hotel and staff read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Read all hotel reviews

Information about Nergiz Hotel - smartline sand and city

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Non-smoking room
  • Business centre
  • Business Centre Use: free
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Satellite TV
  • Balcony
  • Bathroom
  • Shower
  • Inside access
  • Wake up call/Alarm clock

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurant seats altogether: < 100
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Outdoor pool

Spa offers

  • Sauna
  • Number of saunas: 1

Other hotel information

  • City hotel
  • 24 hour reception
  • Check in from: 15:00
  • Check out no later than: 12:00
  • Early check in
  • Late check out
  • Express check in and check out
  • Cash payment
  • English
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service