# 3 of 9 hotels in Santa Lucia

Hotel Club Amigo Mayanabo(3 stars)

PLAYA SANTA LUCIA, NUEVITAS 23882-3203 View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.8
  • Service
    4.9
  • Location
    4.0
  • Gastronomy
    4.7
  • Sport & Leisure
    4.6

Rating breakdown

  • excellent
    1
  • very good
    5
  • acceptable
    0
  • poor
    0
  • terrible
    1
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Peter
Fourteen visits and counting
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
Club Amigo Mayanabo has always been a personal favourite of ours. The hotel is very clean, public washrooms always stocked with toilet paper and soap and in general areas employees are constantly cleaning. We enjoy the "All inclusive" rate and the type of guests are mainly the older crowd including many, many returnees. Most are from Canada with a few from Germany, Argentina, Colombia and of course local Cubans. read hotel review
  • Sport & Leisure
    6.0

    The number one Entertainment group are the very best in this hotel and try to ensure everyone has a good time, whether they be older or younger. There is a kids show every evening and sometimes the adults are invited to join in the fun...not to be missed. The beach has changed somewhat since the hurricane and advice is to take along water shoes, but the sand is very nice and workers are seen removing seeweed most days. We did not visit the disco so cannot report on this, nor did we use the Internet service. There are umbrellas and shady areas around the pool and the sunbeds are very clean. The pool is always sparkling and one can see that by the way the it is taken care of every day, even in inclement weather.

  • Gastronomy
    5.0

    There are three restaunts. A coffee bar serves excellent cappucino and at lunch there are hot snacks. A salad bar is also available with salads and fresh fruits. Cleanliness in the dining areas is good and there are never any shortages of cutlery or dishes as one sometimes find in larger hotels. The cuisine is traditional but Rapahel, the Chef will always try to oblige should something special be needed. The atmosphere is very family-type and relaxing and for us is like our "second home". No-one waits for a tip in this hotel, but if the service is good then we always try to help out to show our appreciation.

  • Location
    5.0

    Walking distance to the beach is dependant on where rooms are located is around 2/5 minutes There is a small shopping areas, consisting of a few small stores and a bank. There are several small towns between Santa Lucia and Camaguey and there are excursion possibilities which can be reserved at the hotel.

  • Hotel
    6.0

    Club Amigo Mayanabo has always been a personal favourite of ours. The hotel is very clean, public washrooms always stocked with toilet paper and soap and in general areas employees are constantly cleaning. We enjoy the "All inclusive" rate and the type of guests are mainly the older crowd including many, many returnees. Most are from Canada with a few from Germany, Argentina, Colombia and of course local Cubans.

  • Service
    6.0

    Service is EXCELLENT and although we have travelled to many areas, Mayanabo"s staff are the best. Staff are well versed in many languages and go out of their way to learn more. Room cleaning is good. Any complaints are handled well and efficiently to the best of their ability, but one must remember it is Cuba, and things maybe somewhat slower if new parts etc., are needed. Staffs friendliness goes above and beyond the call of duty and most have a knowledge of foreign languages, especially the Entertainment staff. Room cleaning is thorough and one will most likely receive a special towel arrangement on their beds when returning to the room. We cannot comment on additional services, but there is a nurse on the premises and the clinic is about a five minute drive. Staff are very professional regarding handling complaints and will do their very best to ensure your complaint is taken care of.

  • Room
    6.0

    Some rooms are smaller, but one can upgrade to a better one if agailable. Air conditioning works well as does TV, but there are very few English channels. The rooms have no balcony, but on the lower level there are patios and teraces with lounge chairs and tables. There is a safe, telephone, but no coffee machine, This hotel survived the hurricane and many long hours of work were completed by the faithful workers who did their very best to ensure that we, the first planeload of tourists after the terrible devastation, saw a lovely clean hotel, which has become after all the years, even better with lovely greenery and the little stream running through the lobby as before in the 80"s is now stocked with fish.

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Benno
Peace and beach holiday.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2013
The hotel is dated, but here and there are always painted and being worked on. I was 13 years there and was rather disappointed, but it has but here and there which changed. There the pool was completely rebuilt and partly the rooms updated. At that time, i would, the hotel is surely not recommended but what i now can. Rooms were cleaned daily and hand towels were changed according to desire. Generally good for a beach holiday. read hotel review
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
    Disabled-friendly
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Room
    4.3
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Robert
Great all inclusive hotel
  • Recommended hotel
  • Families
  • Countryside & spa
  • July 2013
Club Amigo Mayanabo is a great All Inclusive Hotel. They have a nice big pool and a beach with beachbar. They offer watersports and there is entertainment for kids. At night there are performances for young and old. Beside the buffet restaurant, there is an a la carte restaurant as well. But you need to book ahead. Around the hotel there are some diving options (like feeding bullsharks !!!). We loved this hotel. read hotel review
  • Location
    4.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    4.7
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
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Information about Hotel Club Amigo Mayanabo

Hotel Information

Hotel News

10/04/2015:

Hotel Club Amigo Mayanabo, In this All Inclusive hotel, you can enjoy a perfect combination of sun and sand and get contact with nature through diving, kite surfing or snorkeling, which are favorite choices of those who visit this resort. At present, the senior of the hotels in Saint Lucia, Cuba, offers accommodation service accompanied by a wide range of cuisine and a varied program of daytime and evening entertainment. Accommodation 225 rooms, including 189 double standard, 12 triples, 12 doubles and 12 suites. All with air conditioning, hairdryer, telephone and satellite TV. Included Services 1 buffet: "Taino Ti" and 2 à la carte restaurants: Cuban "El Patio" and Seafood "El Pescador", 3 Bars: beach bar "Hola Ola" pool bar "Home Club" and Party room "Gato Jazz ". You can enjoy also, daytime and evening entertainment, pool, playgrounds, bike, water sports and beach volleyball courts, gym, non-motorized water sports, special programs for weddings and honeymoons. Service: light food and drinks 24 hours. Services not included National and international telephone, safe, Internet, massage, diving, bureau selling excursions, gift shop, rent of mopeds and cars. International Diving Center: 1 km Shopping: 800 m Rancho King: 46 km Camagüey international airport "Ignacio Agramonte": 110 km Historic center of the city of Camaguey: 120 km.

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Amenities

Hotel amenities

  • Central heating

Room amenities

  • Writing bureau
  • Iron
  • Terrace
  • Bathroom

Gastronomy

  • Hotel bar

Other hotel information

  • 24 hour reception