# 11 of 28 hotels in El Gouna

Hotel Sultan Bey Resort(3.5 stars)

El Gouna View on map
Average rating
Recommended
Trend

At a glance

  • The hotel is recommendable (11)
    "The hotel is recommendable" found in 11 reviews
    • " ... to relax and with a view of the Lagone a great experience for everyone. If you have a hassle free vacation spend, wonderful temperatures and beautiful ambience, friendly people meeting want, the hotel is recommendable . The front desk, the service at the bar and for breakfast, the salesman in the shop, everybody ... " 
      4.7
      June 2012
    • " ... Gouna ( not Sultan Bay!) extremely boring. When wind calm you can also gladly took a day or two at the beach spend. The water is pleasant and to be honest... Much otherwise not. In short: who a great hotel searches, where you really can relax is in the right place here. All wishes are met and you can ... " 
      5.5928571428571425
      June 2012
    • " ... A beautiful new floor coating evaluates the entire Areal on. On the beach, there was despite summer holidays no bottlenecks with the chairs. At the end of the month is even the Steigenberger- private beach be resolved. The entire Areal then for all of the guest accessible. Otherwise should the ... " 
      5.938095238095238
      August 2012
    • " ... time were also many dolphin-Babies with us. A really one-time experience! The dolphin house tour is with the years a must for us now. The day you then a Sakara and shisha on Tamr henna end. The perfect holiday for us. We will be back, no question;-) " 
      5.938095238095238
      August 2012
    • " Small, beautiful, clean hotel for those seeking tranquillity " 
      4.607142857142857
      July 2012
    • " A very nice, well-maintained hotel for those seeking tranquillity. No family hotel, there for children nothing offered. ... " 
      4.607142857142857
      July 2012
    • " A very nice, well-maintained hotel for those seeking tranquillity. No family hotel , there for children nothing offered. Beautiful location, not far from the zeytona beach. ... " 
      4.607142857142857
      July 2012
    • " Value for money is consistent! " 
      4.678571428571429
      September 2012
    • " If you are looking for a quiet and stress-free vacation preferred, is in good hands here. No music by the pool, no animation! Small, private beach on the lagoon, otherwise shuttle bus across the lagoon to the beach ( approximately 200 ... " 
      4.678571428571429
      September 2012
    • " Great hotel , a little in need of renovation " 
      5.628571428571428
      July 2012
    • " It is a nice hotel with a great service, will certainly go again. The children (11+12) was at the table with ... " 
      5.628571428571428
      July 2012
  • Friendly staff (3)
    "Friendly staff" found in 3 reviews
    • " A week pure relaxation overlooking the pool and lagoon. Very quiet and pleasant hotel without animation. Friendly staff . It is a rather small hotel and you get not so processed before. Gladly again. It worked ... " 
      5.366666666666666
      August 2012
    • " It is a nice hotel with a great service , will certainly go again. The children (11+12) was at the table with different magic trick ... " 
      5.628571428571428
      July 2012
    • " ... which the country is experiencing, is unfortunately still not necessary renovation works old. With the pool is now started. Sultan Bay for every recommendable nonetheless, which it first of all good service is okay and a clean Ambiance. Breakfast. -dinner buffet is something there for every taste. The ... " 
      5.628571428571428
      July 2012
  • The food was great (1)
    "The food was great" found in 1 review
    • " ... beach bar was very nice. However you should not too early to the pool come, otherwise you can see the remains of the last night. Empty beer bottles, broken and sharp glasses and other Remains. The food was great . In short: nice vacation, however a second time I would this hotel do not visit. " 
      3.7642857142857147
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    5.0
  • Service
    5.0
  • Location
    5.4
  • Gastronomy
    4.9
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    112
  • very good
    38
  • acceptable
    14
  • poor
    6
  • terrible
    2
Read all hotel reviews

The most helpful positive review

5.419444444444444

We felt very good in Sultan Bay. The hotel is very well-kept and flowery. Altogether everything is well arranged and familiar. At the front desk the check-in/check-out went smoothly, we were welcomed in a friendly manner and adopted. The airport shuttle worked very well. The rooms are tastefully furnished. The furniture is made of massive wood in the entire hotel have we not a cheap plastic furniture can find, which we personally liked a lot. We had a roo …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

1.8333333333333333

Everywhere cats, also with the food! In the restaurant, on the chairs, by the pool in the whole hotel area! Hotel deserves 2 stars Hotelinnenausstattung, all-inclusive offer and cleanliness: bad Hotelaußenanlage : very nice Staff: pushy and annoying All age groups available, while we were there, there were many vacationers from Russia on site We would have in the hotel weighted, but fear, more than outsiders to be treated The travel guide from book …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (11)
      Comments related to "Hotel in general" found in 11 reviews
      • " ... to relax and with a view of the Lagone a great experience for everyone. If you have a hassle free vacation spend, wonderful temperatures and beautiful ambience, friendly people meeting want, the hotel is recommendable. The front desk, the service at the bar and for breakfast, the salesman in the shop, everybody ... "  read hotel review
        4.7
        June 2012
      • " ... Gouna ( not Sultan Bay!) extremely boring. When wind calm you can also gladly took a day or two at the beach spend. The water is pleasant and to be honest... Much otherwise not. In short: who a great hotel searches, where you really can relax is in the right place here. All wishes are met and you can ... "  read hotel review
        5.5928571428571425
        June 2012
      • " ... A beautiful new floor coating evaluates the entire Areal on. On the beach, there was despite summer holidays no bottlenecks with the chairs. At the end of the month is even the Steigenberger-private beach be resolved. The entire Areal then for all of the guest accessible. Otherwise should the ... "  read hotel review
        5.938095238095238
        August 2012
      • " ... time were also many dolphin-Babies with us. A really one-time experience! The dolphin house tour is with the years a must for us now. The day you then a Sakara and shisha on Tamr henna end. The perfect holiday for us. We will be back, no question;-) "  read hotel review
        5.938095238095238
        August 2012
      • " Small, beautiful, clean hotel for those seeking tranquillity "  read hotel review
        4.607142857142857
        July 2012
      • " A very nice, well-maintained hotel for those seeking tranquillity. No family hotel, there for children nothing offered. ... "  read hotel review
        4.607142857142857
        July 2012
      • " A very nice, well-maintained hotel for those seeking tranquillity. No family hotel, there for children nothing offered. Beautiful location, not far from the zeytona beach. ... "  read hotel review
        4.607142857142857
        July 2012
      • " Value for money is consistent! "  read hotel review
        4.678571428571429
        September 2012
      • " If you are looking for a quiet and stress-free vacation preferred, is in good hands here. No music by the pool, no animation! Small, private beach on the lagoon, otherwise shuttle bus across the lagoon to the beach ( approximately 200 ... "  read hotel review
        4.678571428571429
        September 2012
      • " Great hotel, a little in need of renovation "  read hotel review
        5.628571428571428
        July 2012
      • " It is a nice hotel with a great service, will certainly go again. The children (11+12) was at the table with ... "  read hotel review
        5.628571428571428
        July 2012
    Cons
    • Hotel in general (3)
      Comments related to "Hotel in general" found in 3 reviews
      • " A week pure relaxation overlooking the pool and lagoon. Very quiet and pleasant hotel without animation. Friendly staff. It is a rather small hotel and you get not so processed before. Gladly again. It worked without any problems. Partly ... "  read hotel review
        5.366666666666666
        August 2012
      • " ... vacation preferred, is in good hands here. No music by the pool, no animation! Small, private beach on the lagoon, otherwise shuttle bus across the lagoon to the beach ( approximately 200 meters) The hotel is in need of renovation( particularly the bathrooms), but not unclean, but very well-kept. "  read hotel review
        4.678571428571429
        September 2012
      • " The hotel is very outdated. Cleanliness in the bathroom leaves a lot to be desired. Stained towels and holey bed sheets ... "  read hotel review
        3.7642857142857147
        August 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " A week pure relaxation overlooking the pool and lagoon. Very quiet and pleasant hotel without animation. Friendly staff. It is a rather small hotel and you get not so processed before. Gladly again. It worked ... "  read hotel review
        5.366666666666666
        August 2012
      • " It is a nice hotel with a great service, will certainly go again. The children (11+12) was at the table with different magic trick ... "  read hotel review
        5.628571428571428
        July 2012
      • " ... which the country is experiencing, is unfortunately still not necessary renovation works old. With the pool is now started. Sultan Bay for every recommendable nonetheless, which it first of all good service is okay and a clean Ambiance. Breakfast. -dinner buffet is something there for every taste. The ... "  read hotel review
        5.628571428571428
        July 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... beach bar was very nice. However you should not too early to the pool come, otherwise you can see the remains of the last night. Empty beer bottles, broken and sharp glasses and other Remains. The food was great. In short: nice vacation, however a second time I would this hotel do not visit. "  read hotel review
        3.7642857142857147
        August 2012
Claudia
Suppii.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
We are a couple in the january for a week in this hotel went. In Hurghada landed we could some of this city by the transfer in other hotels experienced. Hurghada we personally from the surroundings it was not a nice holiday destination. It is loud, smells after exhaust gases, some beaches are soiled and there are some abandoned buildings in the periphery of the hotels. We were never before in Egypt but we were glad, in El Gouna to have landed. El Gouna is extremely beautiful, full of waterways (also Klein Venedig syndromal), lagoons and sea with clean beaches ..., the green areas are all very clean and they tried hard always sidewalks and streets clean. The hotel is in a great location. Right next to a lagoon with free boat shuttle to zaytona beach (to the open sea). In the entire property are beautiful, magnificent, colorful flowers in all colors. The food in the hotel is a real delight, a taste explosion. Something for everyone. Also i found nice, that you short way to the restaurant and the pool area had. It was altogether a very relaxing vacation, because there is no mass processing and everything very calmly have. But surely the general political situation have lain, since the hotel perhaps 50 percent occupied, if at all. Despite all, i must still be rid of, that the bathroom was a bit dated, and i wasn't to 100 percent satisfied with the cleanliness was. But you can with german cleanliness probably not compare as i was very picky - o i would recommend this hotel in any case again to visit. read hotel review
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Dyann
5 4 stars! We'll be back! Great hotel & staff!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
It is a quiet, family hotel with about 100 beds! It is always on cleanliness. The rooms are in good condition, some small things could be renewed! read hotel review
  • Room
    6.0

    The large of the room was for us as a couple adequate, there one in the vacation mostly outside the room is! The equipment was available, from tv to mini bar and a nice balcony, one could in the one or the other body which renew!

  • Gastronomy
    6.0

    There were enough selection of bars and restaurants in the proximity, but the food in the hotel itself was simply great so we all 10 days since ate, since every day a different 'nationality' the food was represented; just great, large selection! With tips, they are very modest so you almost force must adopt it :-)

  • Hotel
    6.0

    It is a quiet, family hotel with about 100 beds! It is always on cleanliness. The rooms are in good condition, some small things could be renewed!

  • Service
    6.0

    The friendliness of the entire staff has really impressed me, i have never such a hospitality experience; especially the waiters in the restaurant were very friendly and courteous, especially 2 i into the heart closed ( botros and hakam ); the manager and the chefs were great! The staff is always tried hard to satisfy the guest from the waiters, to the cleaning staff up to the manager!

  • Location
    5.0

    The beach is directly outside the 'doorstep' how one says so beautifully; bars and restaurants there are enough, and shopping is enough available! You are only about 20 kilometer from Hurghada away!

  • Sport & Leisure
    5.0

    The pool was always in perfect condition and it was always took care that it was clean! There were enough chairs and pool chairs! Direct there was entertainment but not we must not forget that we in january now flown and it was in the summer to main season surely more offered there.

Close
Ulrich
Ok, but with potential to above.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The hotel is completely surprising and still - on the spits between the lagoon of El Gouna. The hotel is not the newest, but both of the grounds and the restaurant well maintained. The bathroom (joints., drains, shower heads, tiles, shower/tub combos) and the room itself (pinching and squeaky doors, pinching doors, wobbly and too few sockets) are in need of a makeover. The hotel has still or precisely because of this charm and flair, probably especially, because the building well grown and in january of shrubs and trees with beautiful flowers surrounded are. It was constantly swept, pruned and ... watered down. My room was cleaned daily very thoroughly cleaned, which was due to the sand everywhere, which one always into the room drags, is necessary. The water pressure is in need of improvement, but the water was at least hot. The room itself was poor reception of mobinil internet access possible. Due to the situation in Egypt general were only a few guests in the hotel, including german, british. Russians and egyptians. All were bearable contemporaries. Especially the egyptian families with several children have good on this watched out, it was the english language, and it was really nice. read hotel review
  • Service
    5.0

    Without exception all employees, from the front desk to the restaurant to the room cleaning staff were very friendly. Even the gardener greeted, nearly all of them spoke english, many a little german. After a few days the restaurant staff the individual preferences of the table or the drinks - it's really good fun. One must here not on the service wait, but professional and friendly service.

  • Location
    5.0

    The beach 'zeytona beach' is from the hotel from about every half hour until hour by motorboat in 10 minutes. The same seller for everything possible, which is currently little customers have and as the wolves to the remaining guests fall - not good. The airport is within 30 minutes walking distance, and problems where the transfer to the contrary, as rumours not. Tamr Henna, the 'downtown' area of El Gouna with shops and restaurants (i love the sandwiches and the ice in the Vienna cafe from Brigitte) is within 5 minutes walking distance, the abu tig marina -Marina with further dining and bars in an exclusive location within 10 minutes with a tuk-tuk for 5 pound per person and distance. Excursions as usual on the ' guides' before place - if you are good, is another matter.

  • Gastronomy
    4.0

    There was a main restaurant and two bars, one at the pool, and one in the lobby. The one during the day on, the other evening. The buffet offer in the morning and in the evening was given the few guests plentiful, but not really varied. There are always the same ingredients, in the various variations be presented. Spice is a must. A bit hard to get used to, but the partial situation of the restaurant is payable, that some cats between the tables walk.

  • Room
    4.0

    My room was on the 1st floor with view of the restaurant and lagoon. The room had a medium-sized, but for me completely sufficient size. The bathroom was old, the furniture as well, tv, balcony and mini bar and a telephone were available. There was with ARD, ZDF and Arte only 3 german-language transmitters. The bathroom was large, but clearly in need of renovation.

  • Hotel
    4.0

    The hotel is completely surprising and still - on the spits between the lagoon of El Gouna. The hotel is not the newest, but both of the grounds and the restaurant well maintained. The bathroom (joints., drains, shower heads, tiles, shower/tub combos) and the room itself (pinching and squeaky doors, pinching doors, wobbly and too few sockets) are in need of a makeover. The hotel has still or precisely because of this charm and flair, probably especially, because the building well grown and in january of shrubs and trees with beautiful flowers surrounded are. It was constantly swept, pruned and watered down. My room was cleaned daily very thoroughly cleaned, which was due to the sand everywhere, which one always into the room drags, is necessary. The water pressure is in need of improvement, but the water was at least hot. The room itself was poor reception of mobinil internet access possible. Due to the situation in Egypt general were only a few guests in the hotel, including german, british. Russians and egyptians. All were bearable contemporaries. Especially the egyptian families with several children have good on this watched out, it was the english language, and it was really nice.

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Thorsten
Small and fine.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
A hotel come into the years, that in some areas may be a renovation (dusche/bad) needs. Still a peace and relaxation hotel. The staff is very courteous, friendly and tried to fulfill every request. Here we would like to particularly hakam and boutros in the restaurant, as well as rimon at the pool or lobby bar to mention. During our stay, it would perhaps have been good the pool or lobby bar with a further employees occupied. The food is adequate and an excellent taste. For families with young people not suitable, since there was no entertainment or the returns. ... The main square with bars, restaurants and shopping is within a few minutes walking distance. English knowledge is of advantage. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    4.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
Close
Annette
Feel at home!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2013
The friendliest, fürsorglichste staff of a hotel i have ever experienced. Only the euphemism 'feel at home' is it. Except, that i am very well umsorgt knew, on every request was dealt with immediately, the food was fantastic. The hotel is a mittelklassenhotel, by the service and the friendliness of the staff but each posh depends. The pool was very pleasant 30 degrees heated, the garden is very nicely located. There are in the proximity of sufficient boats, you could well walking or jogging, snorkelling, diving, go out, etc. The best thing for a relaxation holiday with movement could imagine. ... After many other visitors as i from the guests heard, this is now my regular hotel. read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Information about Hotel Sultan Bey Resort

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This club resort is located between the turquoise waters of the lagoon and the centre of the town of El Gouna. The lively holiday town El Gouna extends over 10 km along the sea front, past uncountable islands and lagoons. Imagine a place where the sun shines all year round, with prize-winning architecture and an abundance of sport and leisure activities, that is El Gouna. The hotel lies approximately 22 km from Hurghada international airport.
  • The hotel features 115 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a safe and currency exchange facilities. Wireless internet access (for a fee) allows guests to surf on the internet and stay connected. Gastronomic options offered by the hotel include a restaurant and a bar. Shopping facilities are available. The grounds of the hotel feature a playground and an attractive garden. A TV room is also among the amenities at the hotel. Additional services include room service and a laundry. A shuttle service is offered.
  • All rooms feature air conditioning, central heating and a bathroom. Most accommodation units additionally feature a balcony or a terrace. A safe and a minibar also feature. The rooms offer a range of amenities, including a mini-fridge. Additional features, including internet access, a telephone, a TV and a radio, contribute to a great stay. In each of the bathrooms, guests will find a shower, a hairdryer and tiles. The accommodation units are equipped with a bathroom with tiles.
  • The hotel offers an outdoor pool and a children's pool. A sun terrace, sun loungers and parasols are available. There is also a poolside snack bar. The hotel offers a very extensive sport and leisure programme, including beach volleyball, golf and horse riding. For a fee, tennis is also available. Diving is organised by third-party operators. Guests of the hotel can choose from a wide range of indoor sporting options, including a gym and table tennis, or for a fee, pool/billiards and darts. Live music and a kids' club complete the range of options available.
  • The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, B & B, half board and All-inclusive. The hotel additionally offers snacks. Both alcohol-free drinks and alcoholic drinks are available to guests.
  • All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Hotel News

23/09/2010:

Dear Guests, we are happy to announce that our new Jasmin Health Club on Zeytouna Island is open from today onwards! With kind regards Sebastian Krug

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Internet
  • Central heating
  • Air conditioning

Room amenities

  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Bicycle hire

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • Design hotel
  • 24 hour reception
  • Evening programs and entertainment
  • English
  • Airport transfer
  • Wifi
  • Dry cleaning