# 7 of 34 hotels in El Gouna

Sultan Bey Hotel, El Gouna(3.5 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    5.1
  • Service
    5.1
  • Location
    5.4
  • Gastronomy
    5.0
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    104
  • very good
    32
  • acceptable
    12
  • poor
    4
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.419444444444444

We felt very good in Sultan Bay. The hotel is very well-kept and flowery. Altogether everything is well arranged and familiar. At the front desk the check-in/check-out went smoothly, we were welcomed in a friendly manner and adopted. The airport shuttle worked very well. The rooms are tastefully furnished. The furniture is made of massive wood in the entire hotel have we not a cheap plastic furniture can find, which we personally liked a lot. We had a roo …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

1.8333333333333333

Everywhere cats, also with the food! In the restaurant, on the chairs, by the pool in the whole hotel area! Hotel deserves 2 stars Hotelinnenausstattung, all-inclusive offer and cleanliness: bad Hotelaußenanlage : very nice Staff: pushy and annoying All age groups available, while we were there, there were many vacationers from Russia on site We would have in the hotel weighted, but fear, more than outsiders to be treated The travel guide from book …  read hotel review

read more Acceptable, Poor, Terrible reviews
Tamer
Sea, sun, relax
  • Recommended hotel
  • Couples
  • City break
  • March 2015
Excellent level of service, relaxing atmosphere, and extremely polite team. The only concern was the house keeping, which needs to be enhanced. Ideal for who are looking for sun, beach, relaxation, and sea/desert activities/sports. read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Brigitte
Thank you very much, Sultan Bey!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2014
I had a very nice vacation. My room was a very nice room. The staff very friendly and the food was very good. Would book Sultan Bey again any time, because it is a nice, cozy hotel with a beautiful beach. Thanks for the nice time. read hotel review
Claudia
Suppii.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
We are a couple in the january for a week in this hotel went. In Hurghada landed we could some of this city by the transfer in other hotels experienced. Hurghada we personally from the surroundings it was not a nice holiday destination. It is loud, smells after exhaust gases, some beaches are soiled and there are some abandoned buildings in the periphery of the hotels. We were never before in Egypt but we were glad, in El Gouna to have landed. El Gouna is extremely beautiful, full of waterways (also Klein Venedig syndromal), lagoons and sea with clean beaches ..., the green areas are all very clean and they tried hard always sidewalks and streets clean. The hotel is in a great location. Right next to a lagoon with free boat shuttle to zaytona beach (to the open sea). In the entire property are beautiful, magnificent, colorful flowers in all colors. The food in the hotel is a real delight, a taste explosion. Something for everyone. Also i found nice, that you short way to the restaurant and the pool area had. It was altogether a very relaxing vacation, because there is no mass processing and everything very calmly have. But surely the general political situation have lain, since the hotel perhaps 50 percent occupied, if at all. Despite all, i must still be rid of, that the bathroom was a bit dated, and i wasn't to 100 percent satisfied with the cleanliness was. But you can with german cleanliness probably not compare as i was very picky - o i would recommend this hotel in any case again to visit. read hotel review
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Dyann
5 4 stars! We'll be back! Great hotel & staff!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
It is a quiet, family hotel with about 100 beds! It is always on cleanliness. The rooms are in good condition, some small things could be renewed! read hotel review
  • Room
    6.0

    The large of the room was for us as a couple adequate, there one in the vacation mostly outside the room is! The equipment was available, from tv to mini bar and a nice balcony, one could in the one or the other body which renew!

  • Gastronomy
    6.0

    There were enough selection of bars and restaurants in the proximity, but the food in the hotel itself was simply great so we all 10 days since ate, since every day a different 'nationality' the food was represented; just great, large selection! With tips, they are very modest so you almost force must adopt it :-)

  • Hotel
    6.0

    It is a quiet, family hotel with about 100 beds! It is always on cleanliness. The rooms are in good condition, some small things could be renewed!

  • Service
    6.0

    The friendliness of the entire staff has really impressed me, i have never such a hospitality experience; especially the waiters in the restaurant were very friendly and courteous, especially 2 i into the heart closed ( botros and hakam ); the manager and the chefs were great! The staff is always tried hard to satisfy the guest from the waiters, to the cleaning staff up to the manager!

  • Location
    5.0

    The beach is directly outside the 'doorstep' how one says so beautifully; bars and restaurants there are enough, and shopping is enough available! You are only about 20 kilometer from Hurghada away!

  • Sport & Leisure
    5.0

    The pool was always in perfect condition and it was always took care that it was clean! There were enough chairs and pool chairs! Direct there was entertainment but not we must not forget that we in january now flown and it was in the summer to main season surely more offered there.

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Ulrich
Ok, but with potential to above.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The hotel is completely surprising and still - on the spits between the lagoon of El Gouna. The hotel is not the newest, but both of the grounds and the restaurant well maintained. The bathroom (joints., drains, shower heads, tiles, shower/tub combos) and the room itself (pinching and squeaky doors, pinching doors, wobbly and too few sockets) are in need of a makeover. The hotel has still or precisely because of this charm and flair, probably especially, because the building well grown and in january of shrubs and trees with beautiful flowers surrounded are. It was constantly swept, pruned and ... watered down. My room was cleaned daily very thoroughly cleaned, which was due to the sand everywhere, which one always into the room drags, is necessary. The water pressure is in need of improvement, but the water was at least hot. The room itself was poor reception of mobinil internet access possible. Due to the situation in Egypt general were only a few guests in the hotel, including german, british. Russians and egyptians. All were bearable contemporaries. Especially the egyptian families with several children have good on this watched out, it was the english language, and it was really nice. read hotel review
  • Service
    5.0

    Without exception all employees, from the front desk to the restaurant to the room cleaning staff were very friendly. Even the gardener greeted, nearly all of them spoke english, many a little german. After a few days the restaurant staff the individual preferences of the table or the drinks - it's really good fun. One must here not on the service wait, but professional and friendly service.

  • Location
    5.0

    The beach 'zeytona beach' is from the hotel from about every half hour until hour by motorboat in 10 minutes. The same seller for everything possible, which is currently little customers have and as the wolves to the remaining guests fall - not good. The airport is within 30 minutes walking distance, and problems where the transfer to the contrary, as rumours not. Tamr Henna, the 'downtown' area of El Gouna with shops and restaurants (i love the sandwiches and the ice in the Vienna cafe from Brigitte) is within 5 minutes walking distance, the abu tig marina -Marina with further dining and bars in an exclusive location within 10 minutes with a tuk-tuk for 5 pound per person and distance. Excursions as usual on the ' guides' before place - if you are good, is another matter.

  • Gastronomy
    4.0

    There was a main restaurant and two bars, one at the pool, and one in the lobby. The one during the day on, the other evening. The buffet offer in the morning and in the evening was given the few guests plentiful, but not really varied. There are always the same ingredients, in the various variations be presented. Spice is a must. A bit hard to get used to, but the partial situation of the restaurant is payable, that some cats between the tables walk.

  • Room
    4.0

    My room was on the 1st floor with view of the restaurant and lagoon. The room had a medium-sized, but for me completely sufficient size. The bathroom was old, the furniture as well, tv, balcony and mini bar and a telephone were available. There was with ARD, ZDF and Arte only 3 german-language transmitters. The bathroom was large, but clearly in need of renovation.

  • Hotel
    4.0

    The hotel is completely surprising and still - on the spits between the lagoon of El Gouna. The hotel is not the newest, but both of the grounds and the restaurant well maintained. The bathroom (joints., drains, shower heads, tiles, shower/tub combos) and the room itself (pinching and squeaky doors, pinching doors, wobbly and too few sockets) are in need of a makeover. The hotel has still or precisely because of this charm and flair, probably especially, because the building well grown and in january of shrubs and trees with beautiful flowers surrounded are. It was constantly swept, pruned and watered down. My room was cleaned daily very thoroughly cleaned, which was due to the sand everywhere, which one always into the room drags, is necessary. The water pressure is in need of improvement, but the water was at least hot. The room itself was poor reception of mobinil internet access possible. Due to the situation in Egypt general were only a few guests in the hotel, including german, british. Russians and egyptians. All were bearable contemporaries. Especially the egyptian families with several children have good on this watched out, it was the english language, and it was really nice.

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Thorsten
Small and fine.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
A hotel come into the years, that in some areas may be a renovation (dusche/bad) needs. Still a peace and relaxation hotel. The staff is very courteous, friendly and tried to fulfill every request. Here we would like to particularly hakam and boutros in the restaurant, as well as rimon at the pool or lobby bar to mention. During our stay, it would perhaps have been good the pool or lobby bar with a further employees occupied. The food is adequate and an excellent taste. For families with young people not suitable, since there was no entertainment or the returns. ... The main square with bars, restaurants and shopping is within a few minutes walking distance. English knowledge is of advantage. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    4.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
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Horst
The first and the last time!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The first time after nearly 20 holidays in Egypt disappointed! Despite all inclusive only a bottle of water to brush your teeth, the remainder in the supermarket buy! Coffee gives it only as such, other variants for example Cappuccino only against payment. A restaurant but in the outdoor cats without end of, not only under the tables also on the tables, also during the meal! Hotel bar a joke! Seven bar stool three decoration drinks in the shelves but no service! Must if necessary only call from the reception be ordered... Etc.! read hotel review
  • Location
    4.0
    Distance to the beach
    4.0
  • Gastronomy
    2.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    2.0
  • Room
    3.5
    Size of the room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    3.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
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Recommendable hotel also for single travellers.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
My review is based on the fact, that the hotel rooms have been renovated - if not already made should, especially the bathroom and the bedding. Otherwise this hotel is very recommended, especially because of the very friendly staff. My request for another room when the prior they immediately complied, had the choice of 3 rooms ☺. Also this hotel is very recommendable for single travellers. I wanted it still and relaxation, and i have found. I will definitely visit this hotel again. read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.8
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
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Annette
Feel at home!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2013
The friendliest, fürsorglichste staff of a hotel i have ever experienced. Only the euphemism 'feel at home' is it. Except, that i am very well umsorgt knew, on every request was dealt with immediately, the food was fantastic. The hotel is a mittelklassenhotel, by the service and the friendliness of the staff but each posh depends. The pool was very pleasant 30 degrees heated, the garden is very nicely located. There are in the proximity of sufficient boats, you could well walking or jogging, snorkelling, diving, go out, etc. The best thing for a relaxation holiday with movement could imagine. ... After many other visitors as i from the guests heard, this is now my regular hotel. read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Ludwig & Ramona
Very nice hotel with very nice location.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Everything was in top condition. The rooms were always clean, the hotel was well maintained and the pool and restaurant you could not fault anything. read hotel review
  • Room
    5.0

    The rooms are nicely furnished and are in very good condition. The size was sufficient. The water in the bathroom is always chlorinated, and there should be a bottle of water to brush your teeth be taken. The facilities (safe, tv, balcony, air conditioning, telephone and mini bar) were in every room available and worked well. Even german channels you reached the tv. Every room is a smoking room, as this is in Egypt regulations. The safe was large and hidden in the wardrobe.

  • Hotel
    6.0

    Everything was in top condition. The rooms were always clean, the hotel was well maintained and the pool and restaurant you could not fault anything.

  • Service
    6.0

    The staff was always very friendly. Normally all speak staff good english with accent and some also german. We could always communicate well and also gladly with the employees bit just talked. Rooms were cleaned every day.

  • Location
    6.0

    The hotel is only 30 minutes away from the airport and is very nice located on a lagoon. Swimming in the ocean, you could directly from the hotel pool which was very pleasant. The place itself offers many restaurants and bars in the area. The city center is with 5 minutes walk next door.

  • Gastronomy
    6.0

    In the hotel there was a restaurant with buffet to each meal. The food was always delicious and the choice was large enough. Especially to be highlighted was the large selection of salads. Twice per week was also grilled outside. Cleanliness is not an issue and the food were also of a very good quality.

  • Sport & Leisure
    5.0

    There are snorkelling, diving or quadausflüge offered which are very recommendable. The pool area is in very good condition. There were always free beach towels offered at the pool. The beach chairs were through cushions very comfortable. However the private beach Zeytouna Beach, with a shuttle boat to reach, not recommended.

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Information about Sultan Bey Hotel, El Gouna

Hotel Information

hotel.de

hotel.de *

Sultan Bey is a labyrinth of alleyways  courtyards and domes spreading from the shores of the turquoise lagoons to the heart of Downtown Kafr El Gouna. This 4 star hotel prides itself on providing its guests with services of the highest standard in intimate surroundings. Beautifully decorated rooms enjoy balconies or terraces with views of the lagoon or central courtyard.El Gouna is an integrated town along the Red Sea coast with sandy beaches- man made lagoons and islands. Boasting a superb infrastructure and excellent services. It is Egypt most environmental friendly location and Sultan Bey Resort has received the Green Star certificate for its environment policy. El Gouna offers all activities for your holiday . windsurfing-kitesurfing- diving- snorkeling- USPGA Golf Course- international spa. But you can also relax at the beach where the sun shides all year round. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Set amongst lush tropical gardens and built in the Nubian style this wonderful and tranquil hotel offers a private atmosphere surrounded by the turquoise lagoons of El Gouna and the Red Sea. The Sultan Bey is probably El Gouna's greenest Hotel. Most rooms face lagoons or Piazza, all have balcony. The Hotel's own Zeytouna Island is easily reached with free shuttle boat.
  • Location
    The environmentally friendly hotel is within 200 m of El Gounas lively Tamr Henna square offering all amenities of Egypts premier vacation resort town. Yet quiet and tranquil atmosphere to ensure a truly relaxing vacation. El Gouna is 25km away from Hurghada airport.
  • Accommodation
    Double room for up to 4 (max 2 adults/2 children) / Double or twin beds / Minibar / Satellite TV / Safety deposit box / Air-conditioning / Wireless internet access / Hairdryer in room / Shower & WC.Standard rooms over the lush garden and central Piazza, Superior rooms enjoy view over the pool and/or lagoon.
  • Food and Drink
    Buffet-style restaurant / Pizza bar / Pool bar serving snacks / Lobby bar / La Goun Arabian crossover restaurant (summer only)
  • Leisure
    Outdoor Swimming Pool (heated in winter)Golf Course (within 3 km), Massage, Children's Playground, Billiards, Table Tennis, Windsurfing, Darts, Library, Cycling, Diving, Snorkelling, .
  • Other facilities and services
    Restaurant, Bar, 24-Hour Front Desk, Garden, Terrace, Non-Smoking Rooms, Safety Deposit Box, Heating, Design Hotel, Luggage Storage, Shops in Hotel, Airconditioning, Designated Smoking Area. Airport Shuttle (on request), Laundry, Dry Cleaning, Barber/Beauty Shop, Souvenirs/Gift Shop, Bicycle Rental. Wired internet is available in public areas and charges are applicable. Wireless internet is available in the entire hotel and charges are applicable.

Hotel News

23/05/2015:

Special offer : book on http://hotels.elgouna.com and get your free airport transfer! Offer valid until 15 July 2015

Amenities

Hotel amenities

  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Central heating
  • Air conditioning

Room amenities

  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • English
  • Airport transfer
  • Wifi