# 4 of 178 hotels in Kaprun

Hotel Tauern Spa Zell am See-Kaprun(4.5 stars)

Tauern-Spa-Platz 1 5710 Kaprun View on map
Average rating
Recommended
Trend

At a glance

  • Very beautiful hotel (7)
    "Very beautiful hotel" found in 7 reviews
    • " Very beautiful hotel with thermal bath - friendly, Helpful - very good food, good choice - regional products-enough ... " 
      5.878571428571428
      June 2012
    • " Very nice and clean hotel " 
      6
      August 2012
    • " Very beautiful hotel recommendable " 
      5.804761904761905
      August 2012
    • " A dream hotel , despite small faults " 
      5.878571428571428
      August 2012
    • " Very modern house in sports attractive location under absolutely professional leadership! Here you can ... " 
      5.719047619047619
      July 2012
    • " Stay was just great! My expectations were exceeded! I can only recommend this hotel . It is really everything clean and modern, and the spa area right at the hotel is ... " 
      6
      September 2012
    • " Stay was just great! My expectations were exceeded! I can only recommend this hotel. It is really everything clean and modern, and the spa area right at the hotel is wonderful . They will even with snacks and drinks worn out:-) " 
      6
      September 2012
  • Very good food (3)
    "Very good food" found in 3 reviews
    • " Very beautiful hotel with thermal bath - friendly, Helpful - very good food , good choice - regional products-enough towels for wellness and sauna - spa area well - ... " 
      5.878571428571428
      June 2012
    • " It were 3 days pure relaxation! There was no problem, the food was excellent , the service also. Had only 2 days and then extended by one day, because it was so great! Many ... " 
      6
      August 2012
    • " Hello, we were 5 days the Tauern spa Kaprun, which was really 5 unforgettable days. It were all very friendly to us, the food was great and the thermal spring only! Just sharpened. The area is simply great! Would recommend once drive! " 
      5.964285714285714
      June 2012
  • Great service (3)
    "Great service" found in 3 reviews
    • " First-class location and great service " 
      6
      August 2012
    • " ... of charge, one must it only filled the tank again places. The restaurant is large and one gets from beginning to end a table assigned, which one then to the breakfast and dinner always reserves: the staff are very friendly and accommodating . It was definitely not the last time we were there. " 
      6
      July 2012
    • " Hello, we were 5 days the Tauern spa Kaprun, which was really 5 unforgettable days. It were all very friendly to us, the food was great and the thermal spring only! Just sharpened. The area is simply ... " 
      5.964285714285714
      June 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.8
  • Service
    5.7
  • Location
    5.4
  • Gastronomy
    5.7
  • Sport & Leisure
    5.8

Rating breakdown

  • excellent
    188
  • very good
    10
  • acceptable
    0
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.347222222222221

Great hotel, the highlight is the outdoor swimming pool ( glass) on roof ( only for the hotel guests). Very spacious and beautiful rooms. Unfortunately has the restaurant the charm a cafeteria, the Tables way too narrow together. The food is great, especially the selection at the breakfast buffet Is sensational, …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.5

On arrival, we were told, we had no reservation, apart from that would be the hotel booked. presentation of booking confirmation we were a better room promised. really we got a cheaper room pass. only after geharrnischter complaint was a better room in the evening vomit. key after a day no longer function, since only for one day saved... after sauna in the bathrobe not more into the room, not pleasant! very nice location, very modern with bold architec …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (7)
      Comments related to "Hotel in general" found in 7 reviews
      • " Very beautiful hotel with thermal bath - friendly, Helpful - very good food, good choice - regional products-enough ... "  read hotel review
        5.878571428571428
        June 2012
      • " Very nice and clean hotel "  read hotel review
        6
        August 2012
      • " Very beautiful hotel recommendable "  read hotel review
        5.804761904761905
        August 2012
      • " A dream hotel, despite small faults "  read hotel review
        5.878571428571428
        August 2012
      • " Very modern house in sports attractive location under absolutely professional leadership! Here you can ... "  read hotel review
        5.719047619047619
        July 2012
      • " Stay was just great! My expectations were exceeded! I can only recommend this hotel. It is really everything clean and modern, and the spa area right at the hotel is ... "  read hotel review
        6
        September 2012
      • " Stay was just great! My expectations were exceeded! I can only recommend this hotel. It is really everything clean and modern, and the spa area right at the hotel is wonderful. They will even with snacks and drinks worn out:-) "  read hotel review
        6
        September 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " First-class location and great service "  read hotel review
        6
        August 2012
      • " ... of charge, one must it only filled the tank again places. The restaurant is large and one gets from beginning to end a table assigned, which one then to the breakfast and dinner always reserves: the staff are very friendly and accommodating. It was definitely not the last time we were there. "  read hotel review
        6
        July 2012
      • " Hello, we were 5 days the Tauern spa Kaprun, which was really 5 unforgettable days. It were all very friendly to us, the food was great and the thermal spring only! Just sharpened. The area is simply ... "  read hotel review
        5.964285714285714
        June 2012
  • Food
    Pros
    • Quality (3)
      Comments related to "Food" found in 3 reviews
      • " Very beautiful hotel with thermal bath - friendly, Helpful - very good food, good choice - regional products-enough towels for wellness and sauna - spa area well - ... "  read hotel review
        5.878571428571428
        June 2012
      • " It were 3 days pure relaxation! There was no problem, the food was excellent, the service also. Had only 2 days and then extended by one day, because it was so great! Many ... "  read hotel review
        6
        August 2012
      • " Hello, we were 5 days the Tauern spa Kaprun, which was really 5 unforgettable days. It were all very friendly to us, the food was great and the thermal spring only! Just sharpened. The area is simply great! Would recommend once drive! "  read hotel review
        5.964285714285714
        June 2012
Sigrid
Super
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
A very nice hotel, very nice staff, 4 course dinner was very good, rich breakfast Service staff was very nice. Great views of the kitzsteinhorn mountain from the restaurant and the pools. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Lars
Top wellnesshotel and skiing!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • March 2014
• larger hotel in a nice location with a great view toward the completely free Zell am See or kitzsteinhorn. • friendly reception and nice service in all areas. • dinner and breakfast is served until 11 hours also very good! • the kitzsteinhorn and maiskogel for skiing. • great panoramaspa with a swimming pool for hotel guests only. • would gladly come again! read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Hans
At any time gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • February 2014
Great hotel in a good location. Staff very friendly, helpful and nice, without ever seeming fake. We will definitely go back there again. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Hans-Ruedi
Hotel & wellness top with small drawbacks.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2014
All in all a very nice hotel and spa and we had a very great stay with a few drawbacks concerning front desk/reception staff and chambermaids. The friendliness and competence of staff/inside in the restaurant and at the bar were excellent. The staff at the check-in was unfortunately completely incompetent and any customer - and service oriented. There were no information, such as transfer to the ski resort, the possibility of skiausrüstungs -rent, the rooms at the information brochure than highlight is, or other advice and information given. Empty bottles and empty glasses were only after several days from the ... room. The ashtray on the balcony during the whole week once emptied. With competent staff/inside at the front desk and reliable maid would be completely everything was absolutely top! read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    3.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Distance to ski lift
    3.0
    Other leisure activities available
    5.0
  • Service
    2.3
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    2.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Alfred
Nice wellness vacation for the big money.
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • January 2014
This was my already 3 stay at the Tauern Spa. Had a four-day stay in the premium (standard) double room. Room was very nice, big enough and clean! A 4 star superior hotel worthy. The hotel was quite good booked (2. january week), the guest structure was from young to old mixed, with many guests from Eastern Europe (Russia). Of which some unfortunately quite loud and unfitting in the spa and in the hotel did. Oh well. Sadly the weather not with, and i had four days only fog, so i could not impressive views of the mountains from the ... hotel's outdoor pool (spa area, 3 floor) Themenaufgüsse (hourly from 11 to 21 hours) in the sauna (hot spring) as always first class! Could especially in the beautiful sauna area excellent. Also the booked massage in the spa area of the hotel was very good. (masseur had idea of the subject matter and dealt with desires) The staff at the home of the hotel spa, restaurant, to the cleaning staff were all very friendly and helpful. The food was excellent! Rich breakfast buffet and multi-course dinner, it was very good. However the beverage prices are quite expensive: for example 5,70 Euro for a achtelliter wine. Also parking in the garage costs now 7 Euro per day (earlier free!). One must become already very deep in the wallet for 4 nights/5 days wellness holiday in the Tauern Spa to afford (about 1000 Euro). Finally i would recommend this hotel, but absolutely recommend it and look forward to my next stay. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Read all hotel reviews

Information about Hotel Tauern Spa Zell am See-Kaprun

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This spa complex is situated at the foot of the largest Alpine mountains around 1 km from the town of Kaprun, where guests will find shops, restaurants, bars, nightlife and a train station. The bus station is just 200 metres from the hotel, while the Kaprun cross-country ski runs are a 5-minute walk and the Maiskogel ski slopes are a 10-minute walk. There are also hiking trails around the property. The city of Salzburg is approximately 70 km away.
  • The hotel was built in 2010. The hotel features 160 accommodation units. A lobby and a reception are available to guests. Guests of the hotel receive a welcome drink on arrival. Internet access and wireless internet access are available in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room, a café and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. A garden is among the features contributing to a pleasant stay. Additional features of the hotel include a TV room and a playroom. Parking facilities available to guests include a garage (no extra charge) and a car park (no extra charge). Other services include a childcare service.
  • The hotel offers non-smoking rooms. Most rooms come with a balcony or terrace. The accommodation units each feature a double bed. A safe and a minibar also feature. Convenient features include internet access, a telephone, a TV, a radio, an alarm clock and wireless internet access. Each of the bathrooms is equipped with a shower, a bidet, a hairdryer and bathrobes.
  • A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. Sun loungers and parasols offer the ideal way to unwind. A hot tub provides an opportunity for relaxation. Those wishing to enjoy sports whilst on holiday can have fun on-site with beach volleyball and volleyball. For a fee, cycling/mountain biking is also available. Those who enjoy watersports can have fun with aqua aerobics and aquafit. With skiing and cross-country skiing opportunities, the hotel offers the perfect base from which to enjoy winter sports, or just a relaxing winter holiday. The hotel also offers fans of sports a wide range of indoor activities, such as a gym, table tennis, pool/billiards and gymnastics. The hotel features a range of spa options, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. In addition, a solarium is available to guests for a fee. Additional leisure options available to guests include an entertainment programme, an entertainment programme for adults and an entertainment programme for children.
  • The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, B & B and half board. The menu also offers special dietary cuisine and vegetarian dishes. Special deals can be enjoyed at the hotel.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Playground
  • Hotel safe
  • Lift
  • Central heating
  • Free parking

Room amenities

  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Free minibar
  • Minibar: unalcoholic
  • Safe
  • Balcony
  • Standard balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • Menu
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Breakfast in the room
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Bicycle hire

Spa offers

  • Spa centre
  • Sauna
  • Finnish sauna
  • Tanning booth

Other hotel information

  • Design hotel
  • 24 hour reception
  • Babysitting/Child services
  • Early check in
  • Gay friendly
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Trainstation
  • Cash payment
  • 24 hour security
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper