# 4 of 172 hotels in Kaprun

Hotel Tauern Spa Zell am See-Kaprun(4.5 stars)

Tauern-Spa-Platz 1 5710 Kaprun View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.7
  • Service
    5.7
  • Location
    5.3
  • Gastronomy
    5.7
  • Sport & Leisure
    5.8

Rating breakdown

  • excellent
    192
  • very good
    13
  • acceptable
    0
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.347222222222221

Great hotel, the highlight is the outdoor swimming pool ( glass) on roof ( only for the hotel guests). Very spacious and beautiful rooms. Unfortunately has the restaurant the charm a cafeteria, the Tables way too narrow together. The food is great, especially the selection at the breakfast buffet Is sensational, …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.5

On arrival, we were told, we had no reservation, apart from that would be the hotel booked. presentation of booking confirmation we were a better room promised. really we got a cheaper room pass. only after geharrnischter complaint was a better room in the evening vomit. key after a day no longer function, since only for one day saved... after sauna in the bathrobe not more into the room, not pleasant! very nice location, very modern with bold architec …  read hotel review

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Elisabeth
Relaxing stay
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • October 2014
It was a very relaxing stay in this hotel. It is very modern and nicely furnished. There was nothing to complain about. I would stay here again. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Sigrid
Super
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
A very nice hotel, very nice staff, 4 course dinner was very good, rich breakfast Service staff was very nice. Great views of the kitzsteinhorn mountain from the restaurant and the pools. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Lars
Top wellnesshotel and skiing!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • March 2014
• larger hotel in a nice location with a great view toward the completely free Zell am See or kitzsteinhorn. • friendly reception and nice service in all areas. • dinner and breakfast is served until 11 hours also very good! • the kitzsteinhorn and maiskogel for skiing. • great panoramaspa with a swimming pool for hotel guests only. • would gladly come again! read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Hans
At any time gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • February 2014
Great hotel in a good location. Staff very friendly, helpful and nice, without ever seeming fake. We will definitely go back there again. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Hans-Ruedi
Hotel & wellness top with small drawbacks.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2014
All in all a very nice hotel and spa and we had a very great stay with a few drawbacks concerning front desk/reception staff and chambermaids. The friendliness and competence of staff/inside in the restaurant and at the bar were excellent. The staff at the check-in was unfortunately completely incompetent and any customer - and service oriented. There were no information, such as transfer to the ski resort, the possibility of skiausrüstungs -rent, the rooms at the information brochure than highlight is, or other advice and information given. Empty bottles and empty glasses were only after several days from the ... room. The ashtray on the balcony during the whole week once emptied. With competent staff/inside at the front desk and reliable maid would be completely everything was absolutely top! read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    3.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Distance to ski lift
    3.0
    Other leisure activities available
    5.0
  • Service
    2.3
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    2.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Read all hotel reviews

Information about Hotel Tauern Spa Zell am See-Kaprun

Hotel Information

hotel.de

hotel.de *

The 4-star-superior resorthotell - an overview: 4 star-superior resorthotel TAUERN SPA hotel with 160 bedrooms and suites, generous Hotel Panorama SPA, incl. all-glass Skylinepoool, relaxation and adventure areas, spectacular panorama saunas Adlernest, Alpenzauber, and Bergidyll, steam baths and lounge with open fireplace, and two senior suites with private sauna. SPA Water World indoor & outdoor with relaxation pool, saltwater pool, active pool and sports pool,... incl. numerous water attractions (water spout, fizzy loungers, waterfall). Separate Children’s SPA Kidstein with indoor and outdoor pool, water slides, water park, and playground in summer, children’s playrooms, climbing wall, and free entertainment programme for children from age 3 (daily from 12 a.m. to 8 p.m.). Generous SPA Sauna World spanning indoor and outdoor areas with “guided infusions” and special saunas: Baking Oven Sauna, Alpine Herbs Sauna, Alpine Meadow Biosauna, Saltstone Harmonium, and many more. A separate textile sauna area, including Finnish sauna, biosauna, and steam bath, tops off the menu. Treament centre Alpin Vital SPA & Kosmetik with 17 treatment rooms, high-range facial and body treatments with oils, essences, and herbs of the region, Alpin Stone Massages, forest scent massages, glacial ice massages. SPA workout area with state-of-the-art cardio and weight equipment and glass façade with stunning views of the 3,200-metre Kitzsteinhorn. Dedicated tour guides advise guests on planning their expeditions. Modern facilities for conferences or meetings for up to 240 persons. Creative incentives, product presentations, events etc. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Play rooms
  • Hotel safe
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Free minibar
  • Minibar: unalcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • Menu
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Breakfast in the room
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Gay friendly
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • 24 hour security
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service