# 4 of 197 hotels in Kaprun

Hotel Tauern Spa Zell am See-Kaprun(4.5 stars)

Tauern-Spa-Platz 1 5710 Kaprun View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.8
  • Service
    5.7
  • Location
    5.3
  • Gastronomy
    5.7
  • Sport & Leisure
    5.8

Rating breakdown

  • excellent
    193
  • very good
    10
  • acceptable
    0
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.347222222222221

Great hotel, the highlight is the outdoor swimming pool ( glass) on roof ( only for the hotel guests). Very spacious and beautiful rooms. Unfortunately has the restaurant the charm a cafeteria, the Tables way too narrow together. The food is great, especially the selection at the breakfast buffet Is sensational, …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.5

On arrival, we were told, we had no reservation, apart from that would be the hotel booked. presentation of booking confirmation we were a better room promised. really we got a cheaper room pass. only after geharrnischter complaint was a better room in the evening vomit. key after a day no longer function, since only for one day saved... after sauna in the bathrobe not more into the room, not pleasant! very nice location, very modern with bold architec …  read hotel review

read more Acceptable, Poor, Terrible reviews
Elisabeth
Relaxing stay
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • October 2014
It was a very relaxing stay in this hotel. It is very modern and nicely furnished. There was nothing to complain about. I would stay here again. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Lars
Top wellnesshotel and skiing!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • March 2014
• larger hotel in a nice location with a great view toward the completely free Zell am See or kitzsteinhorn. • friendly reception and nice service in all areas. • dinner and breakfast is served until 11 hours also very good! • the kitzsteinhorn and maiskogel for skiing. • great panoramaspa with a swimming pool for hotel guests only. • would gladly come again! read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Sigrid
Super
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
A very nice hotel, very nice staff, 4 course dinner was very good, rich breakfast Service staff was very nice. Great views of the kitzsteinhorn mountain from the restaurant and the pools. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Hans
At any time gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • February 2014
Great hotel in a good location. Staff very friendly, helpful and nice, without ever seeming fake. We will definitely go back there again. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Hans-Ruedi
Hotel & wellness top with small drawbacks.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2014
All in all a very nice hotel and spa and we had a very great stay with a few drawbacks concerning front desk/reception staff and chambermaids. The friendliness and competence of staff/inside in the restaurant and at the bar were excellent. The staff at the check-in was unfortunately completely incompetent and any customer - and service oriented. There were no information, such as transfer to the ski resort, the possibility of skiausrüstungs -rent, the rooms at the information brochure than highlight is, or other advice and information given. Empty bottles and empty glasses were only after several days from the ... room. The ashtray on the balcony during the whole week once emptied. With competent staff/inside at the front desk and reliable maid would be completely everything was absolutely top! read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    3.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Distance to ski lift
    3.0
    Other leisure activities available
    5.0
  • Service
    2.3
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    2.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Alfred
Nice wellness vacation for the big money.
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • January 2014
This was my already 3 stay at the Tauern Spa. Had a four-day stay in the premium (standard) double room. Room was very nice, big enough and clean! A 4 star superior hotel worthy. The hotel was quite good booked (2. january week), the guest structure was from young to old mixed, with many guests from Eastern Europe (Russia). Of which some unfortunately quite loud and unfitting in the spa and in the hotel did. Oh well. Sadly the weather not with, and i had four days only fog, so i could not impressive views of the mountains from the ... hotel's outdoor pool (spa area, 3 floor) Themenaufgüsse (hourly from 11 to 21 hours) in the sauna (hot spring) as always first class! Could especially in the beautiful sauna area excellent. Also the booked massage in the spa area of the hotel was very good. (masseur had idea of the subject matter and dealt with desires) The staff at the home of the hotel spa, restaurant, to the cleaning staff were all very friendly and helpful. The food was excellent! Rich breakfast buffet and multi-course dinner, it was very good. However the beverage prices are quite expensive: for example 5,70 Euro for a achtelliter wine. Also parking in the garage costs now 7 Euro per day (earlier free!). One must become already very deep in the wallet for 4 nights/5 days wellness holiday in the Tauern Spa to afford (about 1000 Euro). Finally i would recommend this hotel, but absolutely recommend it and look forward to my next stay. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Dieter
Nice hotel with a beautiful spa area.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2013
Modern hotel with a very nice spa area included in the price of the drinks and small dishes. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Bernd
Wellnesshotel, the worthy of the name.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2013
Very thought out concept. Perfect service. Brilliant is the possibility the whole public fun and erholungsbad morning 2 hours with only very few guests to share. ( we were only five of us for 9 pools) Also practically the small breakfast with good coffee in the morning in the bathrobe in the swimming pool restaurant. Absolutely favorite place: the glaspool 15 metres above the entrance. And really a completely in glass a pool of 15 meters in length. The two saunas in airy height with a full glass facade invite to relax. Wellness pur! Unfortunately there is no point, the ... naked area in german, english and russian at the door write, if eastern european guests can't read and that ignore. read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
  • Room
    4.8
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
Close

Relaxing spa vacation
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2013
We have the lazysunday deal. Price/performance ratio absolutely in order. Staff is for such a hotel too little competent. read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
Close
Petra
Perfect wellness and spa resort
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
The hotel Tauern Spa Zell am See - kaprun has about 140 spacious and modernly designed rooms. We had a double room panorama (size 31 square meter) with a magnificent view of the mountains. The rooms are equipped with the most modern comfort. Stylish the glass wall to the bathroom, very pleasant the separate toilet. Especially positive was the mini-bar, complimentary daily with anti-alcoholic drinks refilled and fresh fruit. A real feelgood room, in which also in puncto cleanliness everything was perfect! Breakfast and dinner are included in the price, but you've already in the morning with a delicious offer ..., the no left nothing to be desired, starts and the evening with a haubenverdächtigen menu can let the day end. The inclusive services, such as the offer of tea, juices and fruit in the hotel's spa area. Also included is the parking garage. Guest structure was mixed and pleasant - from young to old from Austria, Switzerland, Germany, Russia, arab. Emirates read hotel review
  • Hotel
    6.0

    The hotel Tauern Spa Zell am See - kaprun has about 140 spacious and modernly designed rooms. We had a double room panorama (size 31 square meter) with a magnificent view of the mountains. The rooms are equipped with the most modern comfort. Stylish the glass wall to the bathroom, very pleasant the separate toilet. Especially positive was the mini-bar, complimentary daily with anti-alcoholic drinks refilled and fresh fruit. A real feelgood room, in which also in puncto cleanliness everything was perfect! Breakfast and dinner are included in the price, but you've already in the morning with a delicious offer, the no left nothing to be desired, starts and the evening with a haubenverdächtigen menu can let the day end. The inclusive services, such as the offer of tea, juices and fruit in the hotel's spa area. Also included is the parking garage. Guest structure was mixed and pleasant - from young to old from Austria, Switzerland, Germany, Russia, arab. Emirates

  • Location
    6.0

    Ideal location, easy access Center with numerous shops and local on foot in about 10 minutes walking distance Good range of trips from the hotel Bus stop in front of the thermal baths.

  • Sport & Leisure
    6.0

    Very spacious and attractive sauna and pool area Pool area inside: 3 large pool with massage jets, grotto and a lazy river and water cascade Outside 3 spacious pool: saline pool with music, 25 - metre lap pool (great), active basin with fizzy water-out chairs The salt-water pool are also cocktails! Sauna modern, varied (including finnish sauna, bio sauna, backofensauna, aroma steam bath etc.) Everything was clean and very attractive - a true spa oasis Pleasant: entrance at the age of 15 years Great offer at aufgüssen, very competent and friendly sauna Positive: one finds everywhere well, Hotel guests receive additional towels Very nice areas to relax, large plus: there were enough pool chairs available! Especially stylish the hotel panorama spa Glass skylinepool and grandiose view In addition, saunas, steam bath, lounge, relax area Fluffy towels

  • Service
    6.0

    Perfect and competent service, very friendly and warm welcome, fast execution Nice idea: on arrival, welcome drink offered, At check out you get a schokoherz Suggestions and requests were immediately adopted On the departure day for a nominal fee entrance to thermal/ Sauna area possible Extra plus: for hotel guests private area with dressing possibility, shower, hair dryer, toilet.

  • Gastronomy
    6.0

    Nice, large and modern restaurant Pleasant atmosphere Quality and quantity are excellent and left no wishes unfulfilled Breakfast: very generous offer with many regional products. Everything the heart could desire is available: from sweet to savory, from cold to warm food Positive: very set out appealingly, no waiting time, everything was always immediately refilled Dinner - an absolute the eyes and our taste buds: menu choice, 4 courses, partly buffet Heavens in perfection - could not have been better Very good wine list Very attentive and quick service Price-performance ratio Also very good the offer in the thermal and saunabistro

  • Room
    6.0

    Double room panorama (31 square meter) Generously designed rooms with a great view and a lot of comfort and all the amenities such as flat screen tv, safe, mini bar (free of charge with anti-alcoholic drinks refilled), daily fresh fruit, robe (very good quality), slippers, bathing bag with towels The room cleaning was very clean.

Close
Read all hotel reviews

Information about Hotel Tauern Spa Zell am See-Kaprun

Hotel Information

hotel.de

hotel.de *

The 4-star-superior resorthotell - an overview: 4 star-superior resorthotel TAUERN SPA hotel with 160 bedrooms and suites, generous Hotel Panorama SPA, incl. all-glass Skylinepoool, relaxation and adventure areas, spectacular panorama saunas Adlernest, Alpenzauber, and Bergidyll, steam baths and lounge with open fireplace, and two senior suites with private sauna. SPA Water World indoor & outdoor with relaxation pool, saltwater pool, active pool and sports pool,... incl. numerous water attractions (water spout, fizzy loungers, waterfall). Separate Children’s SPA Kidstein with indoor and outdoor pool, water slides, water park, and playground in summer, children’s playrooms, climbing wall, and free entertainment programme for children from age 3 (daily from 12 a.m. to 8 p.m.). Generous SPA Sauna World spanning indoor and outdoor areas with “guided infusions” and special saunas: Baking Oven Sauna, Alpine Herbs Sauna, Alpine Meadow Biosauna, Saltstone Harmonium, and many more. A separate textile sauna area, including Finnish sauna, biosauna, and steam bath, tops off the menu. Treament centre Alpin Vital SPA & Kosmetik with 17 treatment rooms, high-range facial and body treatments with oils, essences, and herbs of the region, Alpin Stone Massages, forest scent massages, glacial ice massages. SPA workout area with state-of-the-art cardio and weight equipment and glass façade with stunning views of the 3,200-metre Kitzsteinhorn. Dedicated tour guides advise guests on planning their expeditions. Modern facilities for conferences or meetings for up to 240 persons. Creative incentives, product presentations, events etc. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Garden
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Play rooms
  • Hotel safe
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Free minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm
  • Shower

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Cafe
  • Breakfast in the room
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Table tennis

Spa offers

  • Spa centre
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • Design hotel
  • 24 hour reception
  • Babysitting/Child services
  • Check out no later than: 11:00
  • Early check in
  • Gay friendly
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Trainstation
  • Eurocard/Mastercard
  • English
  • 24 hour security
  • Mountains
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service