# 2 of 159 hotels in Chersonissos / Hersonissos

Hotel Aldemar Knossos Royal & Royal Villas(5 stars)

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Hotel Pictures - Hotel Aldemar Knossos Royal & Royal Villas
Average
Recommended
Trend

At a glance

  • Good hotel (15)
    "Good hotel" found in 30 reviews
    • " Good hotel for families, not five stars " 
      4.316666666666666
      September 2011
    • " ... us with all our questions and needs throughout our stay. Rooms are cleaned well and daily. The whole hotel is cleaned and tidied by a hidden army staff who are up early to ensure pool areas are clean and tidy . We were hugely impressed that all the staff were constantly cheerful, no matter how hot or ... " 
      6
      July 2012
    • " very nice vacation had " 
      5.666666666666667
      October 2011
    • " After we from the royal Belvedere to the aldemar Knossos royal moved, has our vacation finally started. The complex is really nice laid out and in a very good condition, here looked, the always something done will. " 
      5.666666666666667
      October 2011
    • " After we from the royal Belvedere to the aldemar Knossos royal moved, has our vacation finally started. The complex is really nice laid out and in a very good condition , here looked, the always something done will. " 
      5.666666666666667
      October 2011
    • " very nice location and a private beach , where you for the chairs and umbrellas had to pay. " 
      5.666666666666667
      October 2011
    • " Very clean and beautiful rooms, with a balcony and view of the sea " 
      5.666666666666667
      October 2011
    • " Well-Kept hotel complex in marvelous complex " 
      5.25
      May 2012
    • " Rooms and complex of the hotel have convinced, especially the size of the bungalow area and very nice and clean pools. The review the food is bad canceled, because the quality is not enough variety offered ... " 
      5.25
      May 2012
    • " What would have already been a great holiday , was made into an absolutely fantastic holiday by the Animation Team, led by M. & R. Our two ... " 
      6
      July 2012
    • " ... where in the evening you could see the beautiful sunset. All the equipment was nice and beautiful, everything worked in right order. And our room was always clean - and it's very important. We were very satisfied . " 
      5.833333333333333
      May 2011
    • " ... were there, events that happened, it will never come together as one! It is good and sad at the same time. But any way we hug and kiss all those wonderful people who surround us during our trip. We will recommend this h otel to our friends and relatives as nice, cosy and place with a fantastic atmosphere where it ... " 
      6
      June 2012
    • " ... in fact we were lucky enough to have one just outside our room. The swimming pools were either fresh water or salt (sea) water so a very refreshing change from chlorine filled pools. Everything was very clean and well preserved. We had booked half board and both breakfast and dinner had a good variety ... " 
      5.833333333333333
      September 2011
    • " The hotel had its own private beach and was located quite near to Heraklion Airport, so from that perspective it was well located. ... " 
      5.833333333333333
      September 2011
    • " Great hotel and fantastic staff " 
      5.308333333333334
      October 2012
  • The staff is always very friendly and willing to help (10)
    "The staff is always very friendly and willing to help" found in 10 reviews
    • " ... to chill out, it is great. The hotel complex is beautifully large and the many guests of the hotel do not fall, everything spread out. As several pools and the beach returns, it is never fully. The staff is always very friendly and willing to help . " 
      5.361111111111112
      May 2012
    • " Excellent service in all parts of hotel- a special mention to Giorgos M. (Maitre for Restaurant) who looked after ... " 
      6
      July 2012
    • " ... we have not yet enough. What to say ? The rooms are nice, the food is varied and fresh, the animation team is very professional, the guests relation are very pretty and helpful. All managers an d staff are very friend ly and always ready for you. Something wrong ? Tell it and it will be fixed. One thing is ... " 
      5.666666666666667
      July 2012
    • " Everybody speaks english, so you will not have any problems. And I would like to repeat that staff is very friendly to everybody. It seems - that if you will ask about the star from the sky - they will try to ... " 
      5.833333333333333
      May 2011
    • " Friendly staff , nice cozy atmosphere, cheerful animation. Spacious room, air-conditioned, coffee/tea facilities. " 
      6
      July 2012
    • " Helpfull and friendly staff and employees " 
      6
      July 2012
    • " The staff were always friendly and helpful and spoke good English. Our room was cleaned to a good standard on a daily basis. " 
      5.833333333333333
      September 2011
    • " ... guests, we were almost only in Russian addressed. The cleanliness in the rooms left something to be desired. The rooms were tastefully furnished, but the furniture was not well maintained. The staff was extremely friendly a range of up to ignorant and lethargic. Although we had booked all inclusive, were several ... " 
      4.111111111111111
      July 2011
    • " Excellent hotel. Friendly staff . Great Animation team. Good variety of food and drinks in the all inclusive package. Great ... " 
      5.297222222222222
      August 2011
    • " ... clean and well-kept hotel area. There were many different pools. Several restaurants on the beach, by the pool, as well as two specialty restaurants with the best offer and great ambiance. Very friendly staff and courteous management/Management. " 
      5.875
      November 2011
  • The food was excellent (10)
    "The food was excellent" found in 10 reviews
    • " An unforgettable place for spending a peaceful and high-quality vacation. I especially valued the kind, friendly and client-oriented attitude of the staff. The food was excellent . The only worry for me was the combination of strong waves and soft sand at the beach which ... " 
      5.402777777777778
      August 2011
    • " Crete is paradise and Knossos Royal is the place to be...This is the sixth time we go there and we have not yet enough. What to say ? The rooms are nice , the food is vari ed and fresh, the animation team is very professional, the guests relation are very pretty and ... " 
      5.666666666666667
      July 2012
    • " There are a lot of nice places where you can find very tasty food. The quality of the food is really very good. There are a lot of kind of fish and ... " 
      5.833333333333333
      May 2011
    • " ... even as before, we had a amazing beautyfull vacation!! We want to thank EVERY MEMBER of Knossos Royal and the animation team for giving us an unbelievable dream vacation....Fantastic mini club!!! great food !!! super cocktails!!!very kind and friendly employes, who are doing their very best to please ... " 
      6
      July 2012
    • " ... fantastic beach location. Although difficult to find from the National Road (a signpost recommended here) you won't be disappointed on arrival. Friendly, acommodating and always available staff. Great food , bars and restaurants. " 
      5.652777777777778
      July 2011
    • " I stayed at this hotel for 4 nights and it was one of the best hotels I have ever been in. The rooms are cleaned every day, the food was fantastic ! People here made their best to make all tourists around be happy. I would like to express my ... " 
      6
      April 2012
    • " Delicious food with wide variety of choice. Particularly loved the main restaurant, pool bar and beach bar and ... " 
      5.833333333333333
      July 2012
    • " Food is good , but the cleanliness of the rooms left a lot to be desired. Dirty mattresses and pillows are ... " 
      3.152777777777778
      September 2011
    • " ... because, that predominantly young couples with infants was, which also early to bed went. In the main restaurant with buffet, for the mostly' all inclusive' guests, the masses best processed. The food was good , however almost always the same selection, only small plates. The staff always very friendly. ... " 
      5.388888888888888
      August 2012
    • " It was my third vizit to Aldemar Knossos Royal.The territory of this hotel is very beautiful full of flowers, palms and other plants. The food is varied to different tastes meat, fish a lot of vegetables and fruts. The servis is exellent. The staff ... " 
      5.916666666666667
      July 2012
  • Price-performance isn't right (1)
    "Price-performance isn't right" found in 1 review
    • " Max. Three star; too many Russians, the lunchbereich is Ugh; scraping (3 piece) in the room; reception staff cruel; beach incredibly ugly! Never more; price-performance isn't right ; shows: poor; pool bar not at all open; the whole day from plastic cups drink; all inclusive ... " 
      3
      July 2012
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.5
  • Service
    5.5
  • Location
    5.4
  • Gastronomy
    5.2
  • Sport
    5.3

Rating breakdown

  • Excellent
    91
  • Very Good
    12
  • Acceptable
    5
  • Poor
    3
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

4.013888888888888
1 out of 1 people found this review helpful

The hotel needs to be renovated, beach very bad, loungers dated, almost all sun screens defect, Rust where one looks, many cats on the way, internet very bad, tennis court is an impertinence, in the gym everything dated, Indoorpoll closed, nightclub closed, but then at night the whole hotel treated to music, General restaurant has a cafeteria, where there are 5 stars? For 4 stars is it The pictures on the homepage mirrors not the reality again However ve …  read more

The most helpful critical review

3.1527777777777772
1 out of 1 people found this review helpful

Food is good, but the cleanliness of the rooms left a lot to be desired. Dirty mattresses and pillows are the epitome of an alleged five stars hotel. The hotel or should be partially renovated all the rooms. …  read more

Summary of guest reviews by categories

  • " Great complex "  Read more
    5.133333333333334
    June 2012
  • " Well-Kept hotel complex in marvelous complex "  Read more
    5.25
    May 2012
  • " Rooms and complex of the hotel have convinced, especially the size of the bungalow area and very nice and clean pools. The review the food is bad canceled, because the quality is not enough variety offered ... "  Read more
    5.25
    May 2012
  • " The hotel was very clean, but the food was very bad "  Read more
    4.016666666666667
    July 2011
  • " Family-friendly recommendable hotel! "  Read more
    5.388888888888888
    August 2012
  • " Very good hotel for a relaxing holiday. Food, drink of excellent quality. For all inclusive tourists three ... "  Read more
    5.655555555555556
    August 2011
  • " Very nice location directly on the sea. Wonderful, clean and well-kept hotel area. There were many different pools. Several restaurants on the beach, by the pool, as well ... "  Read more
    5.875
    November 2011
  • " Good hotel for families, not five stars "  Read more
    4.316666666666666
    September 2011
  • " We spend our vacation in Crete for many years this hotel and were always very satisfied. Every summer we say, that something was added or replaced. By hard-working gardeners ... "  Read more
    5.291666666666667
    October 2011
  • " very nice vacation had "  Read more
    5.666666666666667
    October 2011
  • " After we from the royal Belvedere to the aldemar Knossos royal moved, has our vacation finally started. The complex is really nice laid out and in a very good condition, here looked, the always something done will. "  Read more
    5.666666666666667
    October 2011
  • " After we from the royal Belvedere to the aldemar Knossos royal moved, has our vacation finally started. The complex is really nice laid out and in a very good condition, here looked, the always something done will. "  Read more
    5.666666666666667
    October 2011
  • " very nice location and a private beach, where you for the chairs and umbrellas had to pay. "  Read more
    5.666666666666667
    October 2011
  • " Very clean and beautiful rooms, with a balcony and view of the sea "  Read more
    5.666666666666667
    October 2011
  • " Very nice hotel. Excellent location just a short walk or taxi ride to  Khersonissos town. The hotel & grounds ... "  Read more
    5.5
    October 2012
  • " Max. Three star; too many Russians, the lunchbereich is Ugh; scraping (3 piece) in the room; reception staff cruel; beach incredibly ugly! Never more; price-performance isn't right; shows: poor; pool bar not at all open; the whole day from plastic cups drink; all inclusive ... "  Read more
    3
    July 2012
  • " It's not paradise but very similar. The hotel is well situated with a nice view on the bay of Hersonissos. All is done to give you the feeling you are a ... "  Read more
    5.708333333333333
    October 2011
  • " Very nice location directly on the sea. Wonderful, clean and well-kept hotel area. There were many different ... "  Read more
    5.875
    November 2011
  • " very nice location and a private beach, where you for the chairs and umbrellas had to pay. "  Read more
    5.666666666666667
    October 2011
  • " Excellent hotel. Friendly staff. Great Animation team. Good variety of food and drinks in the all inclusive package. Great location not too far from anything you could need but far enough away if you didn't want to be ... "  Read more
    5.297222222222222
    August 2011
  • " High quality services, great environment "  Read more
    5.8500000000000005
    October 2011
  • " Perfect location with the sea on your doorstep. Not too far from the airport and near local shops. Most ... "  Read more
    5.833333333333333
    July 2012
  • " very nice complex, clean pools and a great beach "  Read more
    5.666666666666667
    October 2011
  • " ... Animation team were fantastic!!! Hotel in good condition in all public areas, rooms clean and fully air conditioned. Animation team provide a wide variety of optional daytime activities and great evening shows. Every member of the animation team added to the enjoyment of the holiday. Frank, one of the ... "  Read more
    5.308333333333334
    October 2012
  • " Excellent hotel. Friendly staff. Great Animation team. Good variety of food and drinks in the all inclusive package. Great location not too far ... "  Read more
    5.297222222222222
    August 2011
  • " ... guests, we were almost only in Russian addressed. The cleanliness in the rooms left something to be desired. The rooms were tastefully furnished, but the furniture was not well maintained. The staff was extremely friendly a range of up to ignorant and lethargic. Although we had booked all inclusive, were several ... "  Read more
    4.111111111111111
    July 2011
  • " ... to chill out, it is great. The hotel complex is beautifully large and the many guests of the hotel do not fall, everything spread out. As several pools and the beach returns, it is never fully. The staff is always very friendly and willing to help. "  Read more
    5.361111111111112
    May 2012
  • " Excellent service "  Read more
    5.655555555555556
    August 2011
  • " ... clean and well-kept hotel area. There were many different pools. Several restaurants on the beach, by the pool, as well as two specialty restaurants with the best offer and great ambiance. Very friendly staff and courteous management/Management. "  Read more
    5.875
    November 2011
  • " Excellent hotel. Friendly staff. Great Animation team. Good variety of food and drinks in the all inclusive package. Great ... "  Read more
    5.297222222222222
    August 2011
  • " ... we have not yet enough. What to say ? The rooms are nice, the food is varied and fresh, the animation team is very professional, the guests relation are very pretty and helpful. All managers and staff are very friendly and always ready for you. Something wrong ? Tell it and it will be fixed. One thing is ... "  Read more
    5.666666666666667
    July 2012
  • " The staff were always friendly and helpful and spoke good English. Our room was cleaned to a good standard on a daily basis. "  Read more
    5.833333333333333
    September 2011
  • " Everybody speaks english, so you will not have any problems. And I would like to repeat that staff is very friendly to everybody. It seems - that if you will ask about the star from the sky - they will try to ... "  Read more
    5.833333333333333
    May 2011
  • " Helpfull and friendly staff and employees "  Read more
    6
    July 2012
  • " Excellent service in all parts of hotel- a special mention to Giorgos M. (Maitre for Restaurant) who looked after ... "  Read more
    6
    July 2012
  • " Friendly staff, nice cozy atmosphere, cheerful animation. Spacious room, air-conditioned, coffee/tea facilities. "  Read more
    6
    July 2012
  • " Food is good, but the cleanliness of the rooms left a lot to be desired. Dirty mattresses and pillows are ... "  Read more
    3.1527777777777772
    September 2011
  • " ... because, that predominantly young couples with infants was, which also early to bed went. In the main restaurant with buffet, for the mostly' all inclusive' guests, the masses best processed. The food was good, however almost always the same selection, only small plates. The staff always very friendly. ... "  Read more
    5.388888888888888
    August 2012
  • " ... fantastic beach location. Although difficult to find from the National Road (a signpost recommended here) you won't be disappointed on arrival. Friendly, acommodating and always available staff. Great food, bars and restaurants. "  Read more
    5.652777777777778
    July 2011
  • " Crete is paradise and Knossos Royal is the place to be...This is the sixth time we go there and we have not yet enough. What to say ? The rooms are nice, the food is varied and fresh, the animation team is very professional, the guests relation are very pretty and ... "  Read more
    5.666666666666667
    July 2012
  • " An unforgettable place for spending a peaceful and high-quality vacation. I especially valued the kind, friendly and client-oriented attitude of the staff. The food was excellent. The only worry for me was the combination of strong waves and soft sand at the beach which ... "  Read more
    5.402777777777778
    August 2011
  • " I stayed at this hotel for 4 nights and it was one of the best hotels I have ever been in. The rooms are cleaned every day, the food was fantastic! People here made their best to make all tourists around be happy. I would like to express my ... "  Read more
    6
    April 2012
  • " It was my third vizit to Aldemar Knossos Royal.The territory of this hotel is very beautiful full of flowers, palms and other plants.The food is varied to different tastes meat, fish a lot of vegetables and fruts. The servis is exellent. The staff ... "  Read more
    5.916666666666667
    July 2012
  • " Delicious food with wide variety of choice. Particularly loved the main restaurant, pool bar and beach bar and ... "  Read more
    5.833333333333333
    July 2012
  • " There are a lot of nice places where you can find very tasty food. The quality of the food is really very good. There are a lot of kind of fish and ... "  Read more
    5.833333333333333
    May 2011
  • " ... even as before, we had a amazing beautyfull vacation!! We want to thank EVERY MEMBER of Knossos Royal and the animation team for giving us an unbelievable dream vacation....Fantastic mini club!!! great food !!! super cocktails!!!very kind and friendly employes, who are doing their very best to please ... "  Read more
    6
    July 2012
  • " ... in was quick, easy and friendly. Over all we found the hotel and surroundings clean and in good decor, the staff, from managers to cleaners were friendly, helpful and polite. There was a very good selection of food at breakfast, lunch and dinner which was hot and well prepared. Plenty of activities in with ... "  Read more
    5.611111111111112
    May 2011
  • " Rooms and complex of the hotel have convinced, especially the size of the bungalow area and very nice and clean pools. The review the food is bad canceled, because the quality is not enough variety offered and from the staff for larger ... "  Read more
    5.25
    May 2012
  • " The hotel was very clean, but the food was very bad "  Read more
    4.016666666666667
    July 2011
  • " We stayed in Villa Pasiphae 7 which had a main bedroom, large bathroom and two single beds in the lounge area along with a table / chairs. Lovely spacious balcony ... "  Read more
    6
    July 2012
  • " I stayed at this hotel for 4 nights and it was one of the best hotels I have ever been in. The rooms are cleaned every day, the food was fantastic! People here made their best to make all tourists around be happy. I ... "  Read more
    6
    April 2012
  • " ... very happy with our room. It was nice with big balcony, where in the evening you could see the beautiful sunset. All the equipment was nice and beautiful, everything worked in right order. And our room was always clean - and it's very important. We were very satisfied. "  Read more
    5.833333333333333
    May 2011
  • " ... in Villa Pasiphae 7 which had a main bedroom, large bathroom and two single beds in the lounge area along with a table / chairs. Lovely spacious balcony overlooking a beautiful private pool. Room was very clean, and towels changed / beds made daily by maid. Our villa was a couple of minutes walk from ... "  Read more
    6
    July 2012
  • " We were very happy with our room. It was nice with big balcony, where in the evening you could see the beautiful sunset. All the equipment was nice and ... "  Read more
    5.833333333333333
    May 2011
  • " The rooms are very well equipped and are of a hight standard. "  Read more
    6
    July 2012
  • " Friendly staff, nice cozy atmosphere, cheerful animation. Spacious room, air-conditioned, coffee/tea facilities. "  Read more
    6
    July 2012
John
United Kingdom
  • Couple
  • Age 61-65
1 Other hotel reviews
5.9
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We have visited this hotel on more than 10 occasions and have never failed to be impressed. A warmth of welcome from the reception staff who have a knowledge of your requirements,and also the same friendliness in the restaurants and all staff .Nice food in a pleasant ambiance and lovely grounds all around.Superb cleanliness --and lovely sea views .All in all excellent destination which we would thoroughly recommend. … read more
5.5
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Very nice hotel. Excellent location just a short walk or taxi ride to  Khersonissos town. The hotel & grounds are kept very clean & well maintained. The rooms are of good quality and the maids kept them very clean. The restaurants are offer an excellent choice of food. Good selection of drinks. The staff were helpful  and the sea was lovely. The animation team worked really hard, but were not intrusive and did not try to bully us into joining in with activities. Highly recommend the hotel. You will have a lot of fun here!! Tatiana and Kirill … read more
Thorsten
Germany
  • Couple
  • Age 46-50
1 Other hotel reviews
4.0
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
The hotel needs to be renovated, beach very bad, loungers dated, almost all sun screens defect, Rust where one looks, many cats on the way, internet very bad, tennis court is an impertinence, in the gym everything dated, Indoorpoll closed, nightclub closed, but then at night the whole hotel treated to music, General restaurant has a cafeteria, where there are 5 stars? For 4 stars is it The pictures on the homepage mirrors not the reality again However very friendly staff, tried some mango to compensate … read more
Jeanette
Germany
  • Family
  • Age 46-50
1 Other hotel reviews
5.7
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Staff always very! Friendly and accommodating. But little to no german. The cleaning of the rooms was done well. Child services was available. During the day animation and in the evenings very nice kids disco. Entertainment made a lot of effort! Children, as well as parents had have fun.Four places plus bar, food in the main building was not a 5 star food, but reasonable. Missed some variation of the food. Cleanliness is in the restaurant largely written. Very good. Kitchen style typical for the country. Pleasant atmosphere.Generous rooms, well equipped. Well working air conditioning system, tv, safe for a … read more
Chris
Germany
  • Friends
  • Age 19-25
1 Other hotel reviews
5.1
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The beach could be cleaner, but since the hotel complex with the pool simply great is, the with the beach didn't bother us. Five star :-) great! TOP! TOP! TOP! TOP! … read more
Read all hotel reviews

Information about Hotel Aldemar Knossos Royal & Royal Villas

25/09/2007:

Dear visitor, First of all thank you for taking the time to share a comment or just read holiday experiences of Aldemar hotels & Spa at this Travel Blog Site. Your evaluation on Aldemars’ services and high quality standards is always a valuable assessment tool for improvement, especially when the initial goal of your writings comes with a good will. At the same time your positive comments are always a big reward for all the hotel staff members and a great encouragement for our future customers. On this site you can find comments, suggestions, criticism and way not mentioning it? Many congratulations! Also, we as hoteliers provide you with a reach photo gallery of all Aldemar Hotel & Spa’s fine architectural properties around Greece. This way with your writings and our photos, the Aldemar holiday experience will be spread around and give the opportunity to more web visitors to gain a thorough insight about their future holiday resort. After all in the free internet world of now days, our aim is to leave every individual the option of choice, by creating a spherical picture on Aldemars’ luxurious properties, top qualitative services and fine multinational cuisine. Should you have any other comments, questions or suggestions we kindly encourage you to send them to the following email address, since it is Aldemars’ policy to maintain an excellent, direct contact with all its customers or future holiday makers. Once more thank you for your effort. We truly hope to welcome you to any of our hotels in Greece and offer you the best holiday memories. Yours Sincerely, Irene Savva Customer Relations Executive

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Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Car hire
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service
read hotel information