# 3 of 167 hotels in Chersonissos

Hotel Aldemar Knossos Royal & Royal Villas(5 stars)

Limenas Hersonissou  Iraklio 70014 Hersonissos View on map
Average rating
Recommended
Trend

At a glance

  • Clean and tidy (14)
    "Clean and tidy" found in 14 reviews
    • " ... us with all our questions and needs throughout our stay. Rooms are cleaned well and daily. The whole hotel is cleaned and tidied by a hidden army staff who are up early to ensure pool areas are clean and tidy . We were hugely impressed that all the staff were constantly cheerful, no matter how hot or ... " 
      6
      July 2012
    • " Well-Kept hotel complex in marvelous complex " 
      5.257142857142857
      May 2012
    • " Rooms and complex of the hotel have convinced, especially the size of the bungalow area and very nice and clean pools. The review the food is bad canceled, because the quality is not enough variety offered ... " 
      5.257142857142857
      May 2012
    • " What would have already been a great holiday , was made into an absolutely fantastic holiday by the Animation Team, led by M. & R. Our two ... " 
      6
      July 2012
    • " ... were there, events that happened, it will never come together as one! It is good and sad at the same time. But any way we hug and kiss all those wonderful people who surround us during our trip. We will recommend this h otel to our friends and relatives as nice, cosy and place with a fantastic atmosphere where it ... " 
      6
      June 2012
    • " Great hotel and fantastic staff " 
      5.307142857142857
      October 2012
    • " Staff were all very welcoming from the reception to the bar and restaurants. Animation team were fantastic!!! Hotel in good condition in all public areas, rooms clean and fully air conditioned. Animation team provide a wide ... " 
      5.307142857142857
      October 2012
    • " Great complex " 
      5.128571428571429
      June 2012
    • " The best hotel I've ever stayed at! " 
      6
      April 2012
    • " Well equipped rooms, cleaned daily and towels changed twice daily. Great air conditioning. " 
      5.828571428571428
      July 2012
    • " That was a very pleasant stay . Special thanks to General Manager Gasparis Mikhalis and his team for a competence, friendless ... " 
      5.714285714285714
      July 2012
    • " Very nice hotel . Excellent location just a short walk or taxi ride to  Khersonissos town. The hotel & grounds ... " 
      5.5
      October 2012
    • " Family-friendly recommendable hotel ! " 
      5.390476190476191
      August 2012
    • " It was my third vizit to Aldemar Knossos Royal.The territory of this hotel is very beautiful full of flowers, palms and other plants.The food is varied to different tastes meat, fish a lot ... " 
      5.914285714285714
      July 2012
  • , the food is vari (6)
    ", the food is vari" found in 6 reviews
    • " Crete is paradise and Knossos Royal is the place to be...This is the sixth time we go there and we have not yet enough. What to say ? The rooms are nice , the food is vari ed and fresh, the animation team is very professional, the guests relation are very pretty and ... " 
      5.671428571428572
      July 2012
    • " ... even as before, we had a amazing beautyfull vacation!! We want to thank EVERY MEMBER of Knossos Royal and the animation team for giving us an unbelievable dream vacation....Fantastic mini club!!! great food !!! super cocktails!!!very kind and friendly employes, who are doing their very best to please ... " 
      6
      July 2012
    • " I stayed at this hotel for 4 nights and it was one of the best hotels I have ever been in. The rooms are cleaned every day, the food was fantastic ! People here made their best to make all tourists around be happy. I would like to express my ... " 
      6
      April 2012
    • " Delicious food with wide variety of choice. Particularly loved the main restaurant, pool bar and beach bar and ... " 
      5.828571428571428
      July 2012
    • " ... because, that predominantly young couples with infants was, which also early to bed went. In the main restaurant with buffet, for the mostly' all inclusive' guests, the masses best processed. The food was good , however almost always the same selection, only small plates. The staff always very friendly. ... " 
      5.390476190476191
      August 2012
    • " It was my third vizit to Aldemar Knossos Royal.The territory of this hotel is very beautiful full of flowers, palms and other plants. The food is varied to different tastes meat, fish a lot of vegetables and fruts. The servis is exellent. The staff ... " 
      5.914285714285714
      July 2012
  • The staff is always very friendly and willing to help (5)
    "The staff is always very friendly and willing to help" found in 5 reviews
    • " ... to chill out, it is great. The hotel complex is beautifully large and the many guests of the hotel do not fall, everything spread out. As several pools and the beach returns, it is never fully. The staff is always very friendly and willing to help . " 
      5.366666666666667
      May 2012
    • " Excellent service in all parts of hotel- a special mention to Giorgos M. (Maitre for Restaurant) who looked after ... " 
      6
      July 2012
    • " ... we have not yet enough. What to say ? The rooms are nice, the food is varied and fresh, the animation team is very professional, the guests relation are very pretty and helpful. All managers an d staff are very friend ly and always ready for you. Something wrong ? Tell it and it will be fixed. One thing is ... " 
      5.671428571428572
      July 2012
    • " Friendly staff , nice cozy atmosphere, cheerful animation. Spacious room, air-conditioned, coffee/tea facilities. " 
      6
      July 2012
    • " Helpfull and friendly staff and employees " 
      6
      July 2012
  • Price-performance isn't right (1)
    "Price-performance isn't right" found in 1 review
    • " Max. Three star; too many Russians, the lunchbereich is Ugh; scraping (3 piece) in the room; reception staff cruel; beach incredibly ugly! Never more; price-performance isn't right ; shows: poor; pool bar not at all open; the whole day from plastic cups drink; all inclusive ... " 
      3
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.6
  • Location
    5.3
  • Gastronomy
    5.2
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    80
  • very good
    14
  • acceptable
    5
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.013888888888889

The hotel needs to be renovated, beach very bad, loungers dated, almost all sun screens defect, Rust where one looks, many cats on the way, internet very bad, tennis court is an impertinence, in the gym everything dated, Indoorpoll closed, nightclub closed, but then at night the whole hotel treated to music, General restaurant has a cafeteria, where there are 5 stars? For 4 stars is it The pictures on the homepage mirrors not the reality again However ve …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1527777777777772

Food is good, but the cleanliness of the rooms left a lot to be desired. Dirty mattresses and pillows are the epitome of an alleged five stars hotel. The hotel or should be partially renovated all the rooms. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (14)
      Comments related to "Hotel in general" found in 14 reviews
      • " ... us with all our questions and needs throughout our stay. Rooms are cleaned well and daily. The whole hotel is cleaned and tidied by a hidden army staff who are up early to ensure pool areas are clean and tidy. We were hugely impressed that all the staff were constantly cheerful, no matter how hot or ... "  read hotel review
        6
        July 2012
      • " Well-Kept hotel complex in marvelous complex "  read hotel review
        5.257142857142857
        May 2012
      • " Rooms and complex of the hotel have convinced, especially the size of the bungalow area and very nice and clean pools. The review the food is bad canceled, because the quality is not enough variety offered ... "  read hotel review
        5.257142857142857
        May 2012
      • " What would have already been a great holiday, was made into an absolutely fantastic holiday by the Animation Team, led by M. & R. Our two ... "  read hotel review
        6
        July 2012
      • " ... were there, events that happened, it will never come together as one! It is good and sad at the same time. But any way we hug and kiss all those wonderful people who surround us during our trip. We will recommend this hotel to our friends and relatives as nice, cosy and place with a fantastic atmosphere where it ... "  read hotel review
        6
        June 2012
      • " Great hotel and fantastic staff "  read hotel review
        5.307142857142857
        October 2012
      • " Staff were all very welcoming from the reception to the bar and restaurants. Animation team were fantastic!!! Hotel in good condition in all public areas, rooms clean and fully air conditioned. Animation team provide a wide ... "  read hotel review
        5.307142857142857
        October 2012
      • " Great complex "  read hotel review
        5.128571428571429
        June 2012
      • " The best hotel I've ever stayed at! "  read hotel review
        6
        April 2012
      • " Well equipped rooms, cleaned daily and towels changed twice daily. Great air conditioning. "  read hotel review
        5.828571428571428
        July 2012
      • " That was a very pleasant stay. Special thanks to General Manager Gasparis Mikhalis and his team for a competence, friendless ... "  read hotel review
        5.714285714285714
        July 2012
      • " Very nice hotel. Excellent location just a short walk or taxi ride to  Khersonissos town. The hotel & grounds ... "  read hotel review
        5.5
        October 2012
      • " Family-friendly recommendable hotel! "  read hotel review
        5.390476190476191
        August 2012
      • " It was my third vizit to Aldemar Knossos Royal.The territory of this hotel is very beautiful full of flowers, palms and other plants.The food is varied to different tastes meat, fish a lot ... "  read hotel review
        5.914285714285714
        July 2012
    Cons
    • Cost Effectiveness (1)
      Comments related to "Hotel in general" found in 1 review
      • " Max. Three star; too many Russians, the lunchbereich is Ugh; scraping (3 piece) in the room; reception staff cruel; beach incredibly ugly! Never more; price-performance isn't right; shows: poor; pool bar not at all open; the whole day from plastic cups drink; all inclusive ... "  read hotel review
        3
        July 2012
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " Perfect location with the sea on your doorstep. Not too far from the airport and near local shops. Most ... "  read hotel review
        5.828571428571428
        July 2012
  • Service
    Pros
    • Service Friendliness (5)
      Comments related to "Service" found in 5 reviews
      • " ... to chill out, it is great. The hotel complex is beautifully large and the many guests of the hotel do not fall, everything spread out. As several pools and the beach returns, it is never fully. The staff is always very friendly and willing to help. "  read hotel review
        5.366666666666667
        May 2012
      • " Excellent service in all parts of hotel- a special mention to Giorgos M. (Maitre for Restaurant) who looked after ... "  read hotel review
        6
        July 2012
      • " ... we have not yet enough. What to say ? The rooms are nice, the food is varied and fresh, the animation team is very professional, the guests relation are very pretty and helpful. All managers and staff are very friendly and always ready for you. Something wrong ? Tell it and it will be fixed. One thing is ... "  read hotel review
        5.671428571428572
        July 2012
      • " Friendly staff, nice cozy atmosphere, cheerful animation. Spacious room, air-conditioned, coffee/tea facilities. "  read hotel review
        6
        July 2012
      • " Helpfull and friendly staff and employees "  read hotel review
        6
        July 2012
    • Service in general (1)
      Comments related to "Service" found in 1 review
      • " ... Animation team were fantastic!!! Hotel in good condition in all public areas, rooms clean and fully air conditioned. Animation team provide a wide variety of optional daytime activities and great evening shows. Every member of the animation team added to the enjoyment of the holiday. Frank, one of the ... "  read hotel review
        5.307142857142857
        October 2012
  • Food
    Pros
    • Quality (6)
      Comments related to "Food" found in 6 reviews
      • " Crete is paradise and Knossos Royal is the place to be...This is the sixth time we go there and we have not yet enough. What to say ? The rooms are nice, the food is varied and fresh, the animation team is very professional, the guests relation are very pretty and ... "  read hotel review
        5.671428571428572
        July 2012
      • " ... even as before, we had a amazing beautyfull vacation!! We want to thank EVERY MEMBER of Knossos Royal and the animation team for giving us an unbelievable dream vacation....Fantastic mini club!!! great food !!! super cocktails!!!very kind and friendly employes, who are doing their very best to please ... "  read hotel review
        6
        July 2012
      • " I stayed at this hotel for 4 nights and it was one of the best hotels I have ever been in. The rooms are cleaned every day, the food was fantastic! People here made their best to make all tourists around be happy. I would like to express my ... "  read hotel review
        6
        April 2012
      • " Delicious food with wide variety of choice. Particularly loved the main restaurant, pool bar and beach bar and ... "  read hotel review
        5.828571428571428
        July 2012
      • " ... because, that predominantly young couples with infants was, which also early to bed went. In the main restaurant with buffet, for the mostly' all inclusive' guests, the masses best processed. The food was good, however almost always the same selection, only small plates. The staff always very friendly. ... "  read hotel review
        5.390476190476191
        August 2012
      • " It was my third vizit to Aldemar Knossos Royal.The territory of this hotel is very beautiful full of flowers, palms and other plants.The food is varied to different tastes meat, fish a lot of vegetables and fruts. The servis is exellent. The staff ... "  read hotel review
        5.914285714285714
        July 2012
    Cons
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Rooms and complex of the hotel have convinced, especially the size of the bungalow area and very nice and clean pools. The review the food is bad canceled, because the quality is not enough variety offered and from the staff for larger ... "  read hotel review
        5.257142857142857
        May 2012
  • Room
    Pros
    • Facilities (2)
      Comments related to "Room" found in 2 reviews
      • " Friendly staff, nice cozy atmosphere, cheerful animation. Spacious room, air-conditioned, coffee/tea facilities. "  read hotel review
        6
        July 2012
      • " The rooms are very well equipped and are of a hight standard. "  read hotel review
        6
        July 2012
    • Cleanliness (2)
      Comments related to "Room" found in 2 reviews
      • " ... in Villa Pasiphae 7 which had a main bedroom, large bathroom and two single beds in the lounge area along with a table / chairs. Lovely spacious balcony overlooking a beautiful private pool. Room was very clean, and towels changed / beds made daily by maid. Our villa was a couple of minutes walk from ... "  read hotel review
        6
        July 2012
      • " I stayed at this hotel for 4 nights and it was one of the best hotels I have ever been in. The rooms are cleaned every day, the food was fantastic! People here made their best to make all tourists around be happy. I ... "  read hotel review
        6
        April 2012
    • Bathroom (1)
      Comments related to "Room" found in 1 review
      • " We stayed in Villa Pasiphae 7 which had a main bedroom, large bathroom and two single beds in the lounge area along with a table / chairs. Lovely spacious balcony ... "  read hotel review
        6
        July 2012
Myriam
Great staff, great hospitality
  • Weiterempfohlen
  • Paare
  • Badeferien
  • October 2013
We enjoyed our beautiful room, bathrooms, cleanliness everywhere in the hotel and private pool. The staff were great always helpful. The food was just right for children also. Their hospitality and openess is unforgetable. I will recommend this hotel to everybody! Bewertung lesen
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
Weniger anzeigen
Nicole
Beautiful holiday
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • October 2013
The hotel consists of several complex of two-storey ' cottages' and a two-story villas. These are by many lawns, shrubs, palm trees and plants, and decorated. General everything seemed very greek and southern too and it was very on the upkeep and hygiene taken care of. In the first week were about 80% russians in the hotel. This coincided with some exceptions but not very negative, you have to stop their mentality be aware. Most were between 30 and 50 years old and were in groups. In the 2. week there were more german, english, french and swiss in addition. ... Also were mostly families with kids of all ages including. Bewertung lesen
  • Sport und Unterhaltung
    5.0

    Sportily we only twice in aquafit and twice in the pay squash operated. This, because the weather at the beginning of stormy and in the 2. week practically no guests to the activities crew. Otherwise there were sports such as Tennis, volley, darts, Bocce, stretching, dance etc. The gym is very poor. For the muscle starter are various devices available. However, if you endurance athletes is, has bad maps. Two treadmills was one of broken, the spinning bike is also broken and ancient and other equipment like stepper, elliptical machine is completely missing. The kids club we can't review. There was however each evening the mini disco instead of, with which the small guests had a lot of fun. It is next to the hotel a nightclub, us, however, is still a mystery, whether it is used. Once there was a private party there, otherwise it was never used. Alternatively, found twice in the main bar, a disco, at which a good dj presented. The entertainment was always tried hard and mostly were the entertainers in a good mood despite a lack of interest of the guests and end-season atmosphere. When the weather is good, in the amphitheater shows, which is not always the same were good. Otherwise found an alternative program in the main bar instead of (bingo, karaoke, etc.). Beach: on the beach there were enough good beach chairs and umbrellas. The villas residents even had a private area. The beach consists of pebbles and is very pleasant, as it's not too hot and the bathing is not too much on the body sticky. The sea was very clean and clear and threw only small waves than the initial storm the first days was over and the swimming ban cared for. The only drawback on the beach, the water many large stones. Carrying bath shoes is of advantage therefore. Also a bit annoying, that about in 5 - minute intervals thai had passed and invariably asked, whether a massage would like. This made no just before sleeping guests. Pool: there is the huge main pool, the pool at the pool bar, the children's swimming pool and the villas had about 6 villas together a private pool. The nightclub there was also an indoor pool. Other than this and the children's swimming pool were unfortunately all pools with salt water, which strong in the eyes burned. But freshwater showers in all of the pools available.

  • Service
    6.0

    The staff was except for 2-3 individual cases very attentive and friendly. My heartfelt thanks to the always cheerful service staff Theo and Maria from the main restaurant, which us particularly of the heart are grown. You looked, that every day we had a great dining area and that, during the meals nothing was missing. Also a compliment to the 2. the manitari bar, which us bestgelaunt always new delicious cocktails zauberten and our daily aperitif exciting made. All the staff have very good english, some could even speak german (especially the antimationsteam). The room cleaning was daily clean running. Towels, drinking glasses, used tissues... Everything was replaced immediately. Only in such hotels usual decoration of the towels was missing, but also is completely unnecessary. Complaints and additional services we did not.

  • Gastronomie
    6.0

    I would rate the gastronomy as all inclusive guest. There was the main restaurant and two theme restaurants. There is also the beach below still two further small lunch restaurants (one was closed). To the bars is the main bar, the pool bar and the manitari -bar down on the beach. Next to the amphitheater, there are also the ouzeri, a small café. Drinks: at the ail inclusive drinkstation you could even with juice and lemonade serve. Unsweetened there was only water or soda. I missed Pepsi light, which with the service separately demand had (except for Maria, you always knew what i want ☺ ). As alcoholic drinks were white wine, red wine and beer available. There was also some hot drinks like tea, hot chocolate and various coffees. In the morning, there was a rich buffet with different sorts of bread, fruits, vegetables, greek yogurt, kelloggs, cheese, meat, egg products, english breakfast favorites, sweets, spreads etc. At lunch you could get in the snack bar serve, where each 2 soups of the day was, a rich salad buffet and some hot foods with meat, vegetables, pasta etc. A small selection of desserts and greek yogurt was also always available. In the evening the buffet was usually extremely varied, so that each something found. Vegetables, salads, different meats, fish casseroles, pasta etc. Everything was available. Dessert was usually not so varied if the latter was. The cleanliness was always good. Often prevailed with the desserts a small field, what the guests even were responsible. Only the plates were at the bottom were sometimes dirty. The kitchen style was international. There were theme nights (greek, italian), this one felt however hardly. Often there was some grischische things (moussakka, always greek salad, stuffed grape leaves, teryaki, tzatziki etc.). Once per week was sushiabend. The breakfast is very american & british. The atmosphere in the main restaurant was often a bit hectic and the air very stuffy and hot. Therefore, we went always very late for dinner. In the snack bar it was pleasant, as you also in the external area 'open air' could eat. We tipped of course also given and received in return a very attentive service and were extremely amicable treatment. The drinks prices or cocktails would be non-all-inclusive, very expensive.

  • Zimmer
    6.0

    We were traveling to 3. (my parents and i) and had 2 double rooms booked. When we arrived, überliessen us the possibility of a villa to refer, of course we did. The villa was two-story and had a seat directly at the private pool and a very small balcony. At night we had to about 18 hours sunshine on the terrace. Facilities ground floor: sofa bed, large flat screen tv, sound system with radio & cd, fan with lamp, mini bar, table and chairs, large closet, two chests of drawers, kettle. On the terrace is a wooden table with two chairs and two chairs with cushions umbrella. Facilities floor: double bed, safe, fan with light, chest of drawers, closet. On the ground floor has a bathroom with a shower, toilet, sink, mirror, hair dryer and makeup mirror. On the top floor there is a bathroom with bath tub and sink and a separate room with toilet and sink. The size of the bathrooms was just right. The separate toilet was very small, however appropriately. The showers in the tub was not very comfortable and it was not an advantage, that the toilet outside was. At night one had to open the door and through the 'staircase' into the toilet, which the sleeping on the ground floor very well could be.

  • Lage und Umgebung
    5.0

    The transfer from the airport is only 30 minutes is right by the sea and therefore not on any main street distance & for unortskundige rather hard to find. The next town (Chersonisos) is about 30 minutes' walk away. The path is ebenmäßig, but very winding and for passers-by as a result of the cars a bit dangerous. A few minutes from the hotel there is a café, a cocktail bar and a small supermarket. In Chersonisos there is the possibility, in various restaurants to eat, which we due to all inclusive but didn't do. The public transport we didn't use it, we had 4 days a rental car and once after Chersonisos the taxi (7-8 Euro per route). One can shop well in Chersonisos itself or in Heraklion. There are plenty of souvenir shops, greek specialty shops and stores for fashion/accessories. Excursions we did with a rental car effort. It was worth it once to Heraklion to a larger town to experience. Also recommended is a trip to Matala beach (circa 100 kilometer away). There you will find a nice beach, good taverns, a cute village and the hippie-caves. Also in the hotel itself still guided tours offered (Santorini, Jeep Safari, island chrissie etc.)

  • Hotel
    6.0

    The hotel consists of several complex of two-storey ' cottages' and a two-story villas. These are by many lawns, shrubs, palm trees and plants, and decorated. General everything seemed very greek and southern too and it was very on the upkeep and hygiene taken care of. In the first week were about 80% russians in the hotel. This coincided with some exceptions but not very negative, you have to stop their mentality be aware. Most were between 30 and 50 years old and were in groups. In the 2. week there were more german, english, french and swiss in addition. Also were mostly families with kids of all ages including.

Weniger anzeigen
Dieter
No 5 star standard
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
The area is scenic with manicured grounds directly on the sea and with 5 stars. Some of the buildings are right behind the beach and had a private pool, which was very pleasant (for example room nrn. 800-854). Condition and the equipment of the rooms and the dining room, as well as the quality of the meals but it's not a 5 star standard. Oppose the drinks prices (we had booked half board) on 5 star level. The share of russian all-inclusive guests was about 60%! Bewertung lesen
  • Zimmer
    4.0

    The rooms are functional, if the part. Also a little dated furnished, but everything necessary available. Tv with several german programs, mini bar, coffee maker. Cleanliness was okay, only the hair dryer on the wall next to the shower is not necessarily usual safety rules.

  • Service
    6.0

    Staff in service and reception very attentive and courteous! There are also staff with german language skills, the communication was no problem.

  • Gastronomie
    3.0

    Next to the main restaurant there was also 2 à la carte restaurants. The quality of the meals in the main restaurant was not 5 stars, maximum 3. the food is not very varied, it is also not straight responding presented, which also to the eating habits of many all inclusive guests are like. Plastic always the breakfast complete this picture, the cafeteria character, it will stress.

  • Hotel
    4.0

    The area is scenic with manicured grounds directly on the sea and with 5 stars. Some of the buildings are right behind the beach and had a private pool, which was very pleasant (for example room nrn. 800-854). Condition and the equipment of the rooms and the dining room, as well as the quality of the meals but it's not a 5 star standard. Oppose the drinks prices (we had booked half board) on 5 star level. The share of russian all-inclusive guests was about 60%!

  • Lage und Umgebung
    4.0

    The transfer from the airport Heraklion only took about 30 minutes the hotel is still a little out of the way, to foot the next shopping possibilities were hard to reach. There are buses to Heraklion and to the next town Chersonisos, with shops and bars all kind blocking is.

  • Sport und Unterhaltung
    6.0

    We only the service used. There were enough beach chairs and places in the shade. The beach chairs and umbrellas at the beach in sufficient number available and free of charge.

Weniger anzeigen
Roger
Great Holiday - Lovely People
  • Weiterempfohlen
  • Paare
  • Badeferien
  • September 2013
First visit to Crete we found the staff very friendly and helpful, food choice and quality very good. The daily entertainment around the pool was very good and the evening entertainment was very polished. Bewertung lesen
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Hotel
    5.3
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    6.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Zimmer
    5.3
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    5.3
    Qualität des Strandes
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
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Kerstin
Hotel aldemar knossos royal & royal villas
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2013
Russian holiday To 98% russians - is a complete disaster. All information in the hotel (whether strandinformationen, entertainment, Spreisekaten - everything only in greek and russian. This is the only but big large abzugspunkt in this Hotel Bewertung lesen
  • Lage und Umgebung
    6.0

    Hotel is located directly on a pebble beach, some rocks in the water, Very clean water As the hotel is on a hill you in the morning with the breakfast and the dinner in the restaurant a very nice view.

  • Service
    4.0

    Everything very friendly staff, German rather little

  • Gastronomie
    5.0

    Food very good, highly recommended the Special restaurants like the tavern. Decoration of the food could be better.

  • Hotel
    4.0

    Russian holiday To 98% russians - is a complete disaster. All information in the hotel (whether strandinformationen, entertainment, Spreisekaten - everything only in greek and russian. This is the only but big large abzugspunkt in this Hotel

  • Zimmer
    5.0

    Very nice room with large balcony. Air conditioning i found a bit too weak. We had 'only 33 degrees' And as you had to be really cool. I can imagine with still higher temperatures in the high summer It will be as cramped.

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Information about Hotel Aldemar Knossos Royal & Royal Villas

Hotel Information

Hotel News

25/09/2007:

Dear visitor, First of all thank you for taking the time to share a comment or just read holiday experiences of Aldemar hotels & Spa at this Travel Blog Site. Your evaluation on Aldemars’ services and high quality standards is always a valuable assessment tool for improvement, especially when the initial goal of your writings comes with a good will. At the same time your positive comments are always a big reward for all the hotel staff members and a great encouragement for our future customers. On this site you can find comments, suggestions, criticism and way not mentioning it? Many congratulations! Also, we as hoteliers provide you with a reach photo gallery of all Aldemar Hotel & Spa’s fine architectural properties around Greece. This way with your writings and our photos, the Aldemar holiday experience will be spread around and give the opportunity to more web visitors to gain a thorough insight about their future holiday resort. After all in the free internet world of now days, our aim is to leave every individual the option of choice, by creating a spherical picture on Aldemars’ luxurious properties, top qualitative services and fine multinational cuisine. Should you have any other comments, questions or suggestions we kindly encourage you to send them to the following email address, since it is Aldemars’ policy to maintain an excellent, direct contact with all its customers or future holiday makers. Once more thank you for your effort. We truly hope to welcome you to any of our hotels in Greece and offer you the best holiday memories. Yours Sincerely, Irene Savva Customer Relations Executive

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Toilets
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Car hire
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service