# 5 of 167 hotels in Chersonissos

Aldemar Knossos Royal & Royal Villas(5 stars)

70014 Limenas Hersonissou Kreta View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.6
  • Location
    5.2
  • Gastronomy
    5.4
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    210
  • very good
    33
  • acceptable
    15
  • poor
    3
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.013888888888889

The hotel needs to be renovated, beach very bad, loungers dated, almost all sun screens defect, Rust where one looks, many cats on the way, internet very bad, tennis court is an impertinence, in the gym everything dated, Indoorpoll closed, nightclub closed, but then at night the whole hotel treated to music, General restaurant has a cafeteria, where there are 5 stars? For 4 stars is it The pictures on the homepage mirrors not the reality again However ve …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1527777777777772

Food is good, but the cleanliness of the rooms left a lot to be desired. Dirty mattresses and pillows are the epitome of an alleged five stars hotel. The hotel or should be partially renovated all the rooms. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Friendly and helpful staff
  • Hotel not recommended
  • Couples
  • Beach holiday
  • October 2015
Good arrival handling Small room and small verandah - disappointing compared with other hotels Good housekeeping Lovely food Friendly and helpful and hardworking staff Lovely pools Plenty of sunbeds Many nationalities Lovely beach but difficult for swimming End of season so dining options were reduced - disappointing read hotel review
  • Room
    3.0
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
Close

Another excellent holiday at the Aldemar Knossos
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2015
Second holiday at Aldemar Knossos and again couldn`t fault it. Lovely rooms, great food and excellent service, Special mention of restaurant staff - George and Nikos in organizing gluten free food for my sister, also great service from Afrodite. Thanks again. read hotel review
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close

First thoughts
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
A perfect hotel , no complaints - first impressions a very friendly welcome - this was the case throughout the two week stay with happy staff good food and a total feeling of being "cared for". Nothing seemed too much trouble which gave us a very relaxed and happy holiday read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
Close
Jurijs
All is perfect except a beach
  • Recommended hotel
  • Singles
  • Business trip
  • September 2015
If you want to relax in good hotel and all you need is service, quality food and quiet area - this is you choice. Every aspect in hotel are are fantastic. Except one thing. A beach. It look nice, it is huge but - entry to water is a very big stone plate. If you like a sandy entrance to the water - you will feel bad. This is not hotels fail, this is just a nature of Crete. If you have enough pools - i strongly recommend this hotel to families with kids and couples who dont like noisy ... parties and want to relax. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Biljana
Less offered than expected
  • Hotel not recommended
  • Families
  • Beach holiday
  • September 2015
When we booked our holiday in 5* hotel Aldemar Knossos Royal we really expected great offer! But we were disappointed! The breakfast was less than could be expected, I was unpleasantly experienced founding the "clean" coffer cup with lipstick on its! The staff serving in the breakfast room we used, called Maria was not "too" polite to everybody, commented for example one day our length of stay with "o la la." when I left the room! She was only polite to the family from who she expected get some present or tip! The room in bungalow we used was ... clean, and the servant did her best! In the bathroom we had there were only soap, shoompoo and bath gel, there was not body milk what could be anyway expected in the 5* hotel and the price we paid! The gardens were ready and looks nice! read hotel review
  • Gastronomy
    3.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    3.0
  • Service
    3.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    4.0
  • Location
    3.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
  • Sport & Leisure
    3.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
Close
Kim
Fantastic hotel and staff
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2015
Lovely hotel with very friendly and helpful staff. We were upgraded on arrival to the Presidential Villa with our own private pool which was so nice we stayed there every day except for our two tours: Knossos and Spinalonga. We stayed on a half-board basis and ate lunches at the Beach Bar. The guests were from all nationalities and of all ages. read hotel review
  • Service
    6.0

    All the staff, including our maid, reception staff and waiters were fantastic and spoke sufficient English. A special thanks to Theo, our waiter, who looked after us brilliantly - greeting us like family every day, reserving the same table for us, trying to teach our son some Greek in return for us helping him with his English, in short looking after our every need - even down to bringing a booster cushion for my mother who is a bit on the short side!

  • Room
    6.0

    As mentioned we were very lucky as we were upgraded to the Presidential suite which we believe was one of, if not the, best in the hotel. The lounge and bedroom were both larger than the floor space of our house in the UK! There was a lounge (which doubled as our second bedroom) including a 6-seater dining table and desk, a big hallway, large bedroom, 2 bathrooms (1 with just toilet and wash basin), walk-in dressing room. We also had 2 fridges, free safe, supplied bottled water, 2 free bottles of wine and tea and coffee-making facilities. But the best of all was the private swimming pool (shared with one other smaller villa) and surrounding large terrace area.

  • Location
    5.0

    The hotel was one of three in the area, all of which were 5 star, and was a purpose-built location for tourism. The hotel was right on the beach, although it was rocky rather than sandy. There were reserved sun loungers and umbrellas for our villas, but because we had a private pool we did not actually use these. Hersonnissos is the nearest town which was about 1/2 hour walk away although, partly because it was very, very hot while we were there, we went by taxi for only 7 Euros each way. There was a good selection of excursions available from the hotel.

  • Hotel
    6.0

    Lovely hotel with very friendly and helpful staff. We were upgraded on arrival to the Presidential Villa with our own private pool which was so nice we stayed there every day except for our two tours: Knossos and Spinalonga. We stayed on a half-board basis and ate lunches at the Beach Bar. The guests were from all nationalities and of all ages.

  • Gastronomy
    5.0

    We enjoyed the food which included a lot of traditional Greek cuisine, but if we had stayed for longer it would have got slightly repetitive. There was a special restaurant for the royal villas but we were not told anything about it, and when we asked it was only apparently open for breakfasts for which we had to book. We ate lunches at the beach bar which was of a very high standard, and again with excellent and very friendly staff.

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Amy
A holiday so nice, I came here twice!
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2015
This is my second holiday at this Hotel in the space of 6 weeks. I visited in early July of this year at possibly the busiest time during school holidays. I upgraded my room to a Seafront V.I.P at a very reasonable cost and this awarded us use of a large shared pool with approx 30 other guests. We found this to be peaceful and relaxing and just 10 meters from the sea. Our room was beautifuly cleaned daily with fresh towels twice daily! The beach bar was just a few steps away from our comfortable sun loungers ... and the lovely Rula is a wonderful welcoming Lady always ready to serve with a smile. In fact both this bar and the main bar had a wide selection of beverages available to suit everybodys taste. The main restaurant was nothing short of fabulous, with an abundance of beautiful cooked dishes and Lamb to die for! To say the staff were fantastic is an understatement, particularly Thalia, who went out of her way to welcome us morning and night. I found the entertainment varied and fun and the Animation Team certainly were not short of enthusiasm. What energy they have working night and day to keep us all entertained! I literally could not wait to come back here and booked a return trip for September. I can honestly say that the high standards that I experienced here earlier in the season are present here again on my second trip and i am already planning my third trip next season! All in all, I thoroughly reccommend this Hotel to either Couples or Families with Children as i have visited as both. These people work so hard to make your stay memorable and enjoyable. I will be returning here for many years to come and look forward to doing so. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Beloyiannis
Excellent holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
I always avoided being All Inclusive in hotels all over the world, but at this hotel the services and the food are excellent. The quality, the variety and the excellence of the choice. Always staying in 5 star hotels, but the friendliness and the welcomeness of the whole staff, always with a smile on their faces in Knossos Royal has made the difference. read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
    Family friendliness
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Sally
Great sunshine holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
Lovely hotel with friendly staff. Enthusiatic animation team who worked long hours with a smile on their faces. Our waiter Theo was very friendly and helpful - he always gave us special attention remembering what we had been doing etc. and was excellent at having the table we liked ready for us. Our cleaner was so hard working and had our room spotless. This was our first visit to Crete and we have been very impressed and will come back again! read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Robert
Wonderful stay in superb surroundings
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
We stayed for 1 week on an "all inclusive" basis. We were treated very well by all of the staff, especially Theo in the main restaurant. We were treated like royalty by him and nothing was too much trouble. He escorted us to our table and always had something nice to say. The Lobster evening was superb at the Amarosa restaurant and we would recommend it to everyone. Rula in the Beach Bar was terrific. She made the most wonderful cocktails and always had a friendly smile and welcome. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Read all hotel reviews

Information about Aldemar Knossos Royal & Royal Villas

Hotel Information

Hotel News

25/01/2016:

The luxurious Knossos Royal stands majestically on the magnificent Anissaras peninsula right by the sea offering transpire great class, impeccable taste in seductive and stunning sea views of the Aegean, for unique privacy and relaxation. Expansive accommodations include in-room amenities such as twin beds and a sofa bed, a marble bathroom with bathtub, hair dryer, magnifying mirror, satellite TV with music channels, direct dial telephone, Internet access, refrigerator, coffee and tea making facilities, safe deposit box and a furnished balcony or veranda. Our family suites meet all family members’ expectations. Including services and amenities designed with our youngest travelers in mind that make our suites an ideal choice for families. We are ready to offer you a wide variety of choices. Choose from sea or garden view bungalows or a step out veranda.  Enjoy top quality food and beverage and experience the spirit of the Greek hospitality. Get your day started with our enlarged buffet breakfast in our main Villas restaurant where Our experienced chefs are proud to serve inspiration on every plate. And no wonder: they insist on local produce and are passionate about using classical recipes to make the delicious, fresh, healthy cuisine. For gourmet tastes "Fontana Amorosa" is the right place for dinner. Style is always on the menu - as is a range of Mediterranean dishes and fine wines, offering healthy eating options made of entirely natural ingredients.  Don’t miss the special lobster night every Tuesday. If you want to taste various types of Greek coffee, including Greek coffee and frappe as well as beer, retsina, and ouzo. accompanied by greek  meze (greek snacks) and full meals enjoy a wonderful companion at Kafeneio. Don’t forget the beside-the-seaside charms of the Beach Bar Restaurant, for a real taste of the sea.

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Clothes shop
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Connecting rooms
  • Complementary bottle of water

Gastronomy

  • Restaurant
  • Vegetarian
  • Vegetarian dishes
  • Dishes for those with allergies
  • Lactose-free
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Number of slides: 1
  • Tennis court
  • Equipment rental

Spa offers

  • Spa centre
  • Massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Italian
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • English
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service