# 1 of 24 hotels in Santiago de Cuba

Hotel Melia Santiago de Cuba(4.5 stars)

Avd. De Las Americas Y Calle M View on map
Average rating
Recommended
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At a glance

  • Great hotel (10)
    "Great hotel" found in 10 reviews
    • " Central great hotel " 
      5.828571428571428
      August 2012
    • " Recommendable hotel in the course of round trip. Very good the central location in the town. Beautiful pool area, ... " 
      5.828571428571428
      August 2012
    • " The hotel is in good condition . The rooms are spacious and very clean. It is everything available what you need ( safe, ... " 
      5.011904761904761
      May 2012
    • " ... The hotel lies relatively central, so that restaurants and options for shopping in a couple of minutes on foot easy to reach are. On Cuba this was the only thing city hotel which we had booked. The hotel is recommendable , however we prefer the Casa particular (private accommodation)- are very clean, great value and ... " 
      5.011904761904761
      May 2012
    • " Great hotel in Santiago de Cuba " 
      5.561904761904762
      March 2012
    • " ... Great cocktails, great food, friendly staff, there was everything. During a round trip we were there and had 2 nights there, but would have stayed longer. Also the other 8 our group said. Also a great pool , we unfortunately couldn't use, due to time constraints. Great view from the room from. " 
      5.561904761904762
      March 2012
    • " Good hotel " 
      5.402380952380953
      September 2012
    • " Nice hotel for city tours " 
      5.257142857142857
      June 2012
    • " Hotel for 2 nights as a part of the round trip visited. Great hotel , looks from the outside quite modern, also beautiful inside. Complex small, but neat. ... " 
      5.257142857142857
      June 2012
    • " Great hotel " 
      5.3999999999999995
      May 2012
  • Great view (3)
    "Great view" found in 3 reviews
    • " Recommendable hotel in the course of round trip. Very good the central location in the town. Beautiful pool area, the invites to relax. Evenings great view over the town from the bar on the 15th floor. " 
      5.828571428571428
      August 2012
    • " ... During a round trip we were there and had 2 nights there, but would have stayed longer. Also the other 8 our group said. Also a great pool, we unfortunately couldn't use, due to time constraints. Great view from the room from. " 
      5.561904761904762
      March 2012
    • " The high rise building scared first. But rooms with bathroom, for Cuban proportions good. Definitely on the roof terrace in the 15 floor. Night you can easily relaxation and a magnificent view over Santiago de Cuba. Dining room very big and noisy. Tip: you can also on the terrace sit, ... " 
      4.269047619047619
      April 2012
  • The food is great (2)
    "The food is great" found in 2 reviews
    • " ... are. On Cuba this was the only thing city hotel which we had booked. The hotel is recommendable, however we prefer the Casa particular (private accommodation)- are very clean, great value and the food is great . " 
      5.011904761904761
      May 2012
    • " Such a great hotels, above a great roof terrace with bar and happy hour times. Great cocktails, great food , friendly staff, there was everything. During a round trip we were there and had 2 nights ... " 
      5.561904761904762
      March 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    5.0
  • Location
    4.7
  • Gastronomy
    5.1
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    24
  • very good
    18
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (10)
      Comments related to "Hotel in general" found in 10 reviews
      • " Central great hotel "  read hotel review
        5.828571428571428
        August 2012
      • " Recommendable hotel in the course of round trip. Very good the central location in the town. Beautiful pool area, ... "  read hotel review
        5.828571428571428
        August 2012
      • " The hotel is in good condition. The rooms are spacious and very clean. It is everything available what you need ( safe, ... "  read hotel review
        5.011904761904761
        May 2012
      • " ... The hotel lies relatively central, so that restaurants and options for shopping in a couple of minutes on foot easy to reach are. On Cuba this was the only thing city hotel which we had booked. The hotel is recommendable, however we prefer the Casa particular (private accommodation)- are very clean, great value and ... "  read hotel review
        5.011904761904761
        May 2012
      • " Great hotel in Santiago de Cuba "  read hotel review
        5.561904761904762
        March 2012
      • " ... Great cocktails, great food, friendly staff, there was everything. During a round trip we were there and had 2 nights there, but would have stayed longer. Also the other 8 our group said. Also a great pool, we unfortunately couldn't use, due to time constraints. Great view from the room from. "  read hotel review
        5.561904761904762
        March 2012
      • " Good hotel "  read hotel review
        5.402380952380953
        September 2012
      • " Nice hotel for city tours "  read hotel review
        5.257142857142857
        June 2012
      • " Hotel for 2 nights as a part of the round trip visited. Great hotel, looks from the outside quite modern, also beautiful inside. Complex small, but neat. ... "  read hotel review
        5.257142857142857
        June 2012
      • " Great hotel "  read hotel review
        5.3999999999999995
        May 2012
  • Location
    Pros
    • Surroundings (3)
      Comments related to "Location" found in 3 reviews
      • " Recommendable hotel in the course of round trip. Very good the central location in the town. Beautiful pool area, the invites to relax. Evenings great view over the town from the bar on the 15th floor. "  read hotel review
        5.828571428571428
        August 2012
      • " ... During a round trip we were there and had 2 nights there, but would have stayed longer. Also the other 8 our group said. Also a great pool, we unfortunately couldn't use, due to time constraints. Great view from the room from. "  read hotel review
        5.561904761904762
        March 2012
      • " The high rise building scared first. But rooms with bathroom, for Cuban proportions good. Definitely on the roof terrace in the 15 floor. Night you can easily relaxation and a magnificent view over Santiago de Cuba. Dining room very big and noisy. Tip: you can also on the terrace sit, ... "  read hotel review
        4.269047619047619
        April 2012
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " Recommendable hotel in the course of round trip. Very good the central location in the town. Beautiful pool area, the invites to relax. Evenings great view over the town from ... "  read hotel review
        5.828571428571428
        August 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Such a great hotels, above a great roof terrace with bar and happy hour times. Great cocktails, great food, friendly staff, there was everything. During a round trip we were there and had 2 nights there, but would have ... "  read hotel review
        5.561904761904762
        March 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " ... are. On Cuba this was the only thing city hotel which we had booked. The hotel is recommendable, however we prefer the Casa particular (private accommodation)- are very clean, great value and the food is great. "  read hotel review
        5.011904761904761
        May 2012
      • " Such a great hotels, above a great roof terrace with bar and happy hour times. Great cocktails, great food, friendly staff, there was everything. During a round trip we were there and had 2 nights ... "  read hotel review
        5.561904761904762
        March 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " Very large and maintained complex, nice atmosphere. The rooms are spacious, nicely furnished and everything is very clean. The offered meals are of good quality and ... "  read hotel review
        5.3999999999999995
        May 2012
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " The hotel is in good condition. The rooms are spacious and very clean. It is everything available what you need ( safe, fridge, tv). The staff are mostly friendly ... "  read hotel review
        5.011904761904761
        May 2012
Tina
Very good city hotel in the context of our round trip.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • December 2013
During the guide the formalities we get a mangodrink than welcome amenity. After about 20 minutes the room key and the suit-cases have already been waiting on the floor for us. The rooms are clean and very large. The decor of the room was ok, though the bathroom was quite in need of renovation. Everywhere rust and dark stains (floor, bidetdeckel, toilet seat) The mattresses are pleasantly and in the bathroom there was shower gel and shampoo, the water must one something be patient until it gets warm. The dinner was in form of a buffet, wine was specially to ... pay, though we actually the round trip booked all inclusive. Beer and sodas are including meat and fish on frischgrill, vegetables and finished food, great starters and salads, a noodle bar, pizza, and a dessert buffet. Everything was we had (5 people) was very good. For breakfast there was everything what the heart desires, from sweet fruit and omelet to salmon, ham and cheese. Only the coffee was as everywhere could be improved. In the 15. floor there is a bar with terrace, the good mojitos around 3.50 and a great city views at night offers. This hotel is not further recommendable. Bewertung lesen
  • Gastronomie
    4.8
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    4.0
  • Service
    5.3
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Zimmer
    5.5
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    6.0
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Manuela
Just top!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • November 2013
There is not much to say, except: it was top! Size and furnishing of the room: super! King size beds. Safety deposit box. Size and equipment of the bathroom: also, super! Bidet, extra makeup mirror, Waage. Friendly staff. Food: good. Dining room with outdoor terrace. Food in the evenings also with the italians (outside) à-la-carte possible. Delicious. Cocktails in the evening at the outdoor bar were also good. Since we only 2 nights at our trip here lived, we could all the amenities unfortunately didn't really use. The melia santiago was for us definitely the best hotel during our great ... trip. We can recommend it unreservedly. Bewertung lesen
  • Gastronomie
    5.0
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Zimmer
    5.8
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    4.7
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
Weniger anzeigen
Matthias
As a city hotel for round trip good
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Städtereisen
  • April 2013
Big hotel in dominant location (tower) in the outskirts of santiago. The condition and the cleanliness of the rooms are normal to good. We were as a part of a round trip (Neckermann - across Cuba from east to west) as anfangshotel for the first two nights. The types of people are international with a focus on latin american countries like for instance Argentina. Bewertung lesen
  • Zimmer
    4.0

    Relatively small rooms with normal equipment, clean and with a flat-screen tv. The bathroom rather a bit dated, but everything worked. The hotel has 4 star in category of the country, but not 4 stars international means, but a maximum of three.

  • Service
    4.0

    With english you got along well. The cleaning of the rooms was done daily and was okay.

  • Gastronomie
    4.0

    Relatively large dining room. To eat is basically a pianist, which we liked. The food is rather getting used to and of the quality was not an international 4-star standard.

  • Hotel
    4.0

    Big hotel in dominant location (tower) in the outskirts of santiago. The condition and the cleanliness of the rooms are normal to good. We were as a part of a round trip (Neckermann - across Cuba from east to west) as anfangshotel for the first two nights. The types of people are international with a focus on latin american countries like for instance Argentina.

  • Lage und Umgebung
    4.0

    On the outskirts of santiago. Something something to do, taxi driving is announced. This was for us not crucial, since we our rundreiseprogramm with entspr. City tour and so on. Had.

  • Sport und Unterhaltung
    5.0

    Large pool plant, consisting of two pools in different levels. The pools are well maintained, the loungers usable, you can pool towels at the pool bar give. Entertainment we have-if available-not used.

Weniger anzeigen
Elisabeth
As a roundtrip great!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • March 2013
We were on a round trip by Cuba and it was the best hotel in the 2 nights we were there. The breakfast and the dinner was as a buffet for self-service and it wasn't really missing anything, even the sparkling wine was for breakfast all inclusive. Taste and variety was very good. Bewertung lesen
  • Gastronomie
    5.0
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    4.3
    Fremdsprachenkenntnisse des Personals
    3.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
Weniger anzeigen
Jürgen
Pleasant, modern and comfortable city hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • March 2013
With two swimming pools, the meliá an oasis after a arduous city-stroll, especially at 30 degrees heat! The location is rather peripheral (on foot in the historic part to go, you can especially because of the usually lack of road signs forget ), however therefor comparatively quiet. Furthermore, there is you, if you by car travels, very close to the main arterial roads, amongst others the autopista nacional. With the taxi (cheap) one arrives in a few minutes also to all attractions in the city centre. In the hotel restaurant we only had breakfast - the buffet is excellent, from ... the freshly prepared omelets to smoked salmon has it all. All in all, safe the best hotel in santiago. Bewertung lesen
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    3.3
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
  • Zimmer
    5.3
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
Weniger anzeigen
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Information about Hotel Melia Santiago de Cuba

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel affords a convenient location near the historic quarter of the city, in one of the most elegant areas of Santiago de Cuba where travellers may explore the winding colonial streets or savour Santiago’s world-famous rum and cigars whilst listening to traditional Cuban music. Lying on lively Avenida de las Américas, the hotel is a mere 100 m from the Che Guavara monument, about 1 km from the international hospital and approximately 1.5 km from Heredia theatre and the Plaza de la Revolución. It is 2 km to the historic centre where an array of shops to be found, Antonio Maceo airport is some 7 km away and it is 25 km to the nearest beach. The hotel is the ideal base for a relaxing holiday or a business trip, offering comfortable, luxurious surrounds. It is particularly suited to conferences, honeymoons and incentives. Santiago de Cuba is the second largest city in the country and offers a great deal of Caribbean flair. Two features distinguish it from other locations: the warm, hospitable, fun-loving people and the rich cultural and historical heritage coupled with the bay’d majestic beauty, being surrounded by mountains.
  • This 15-storey luxury hotel comprises a total of 302 rooms of which 34 are suites. Facilities within the air-conditioned hotel include a foyer with a reception desk, a safe and a currency exchange bureau in addition to a café, 5 bars, a TV room and 4 restaurants. International dishes are served up in the à la carte À la Cubana restaurant and Las Columnas buffet restaurant whilst grilled specialities are available in the à la carte Restaurant Criollo and guests may alternatively dine in the pizzeria. It is possible to gain access to the Internet and there is 24-hour room service to make use of, as well as a laundrette and medical assistance. There is a playground for younger guests and those arriving by car may make use of the car parking facilities.
  • Each of the rooms offers wheelchair access and comes with a fully equipped bathroom with a hairdryer, a direct dial telephone, satellite TV (12 channels), a radio, a hire safe, a minibar, air conditioning and an Internet connection. The rooms afford fabulous views out over the gardens and a non-smoking room may be booked.
  • Leisure options include 3 swimming pools and a children’s paddling pool around which sun loungers and parasols have been laid out ready for use. Furthermore, there is a sauna to make use of and a massage service; sports enthusiasts are offered tennis and table tennis, basketball and volleyball as well as the opportunity to work out in the hotel gym.
  • Breakfast may be selected from an ample buffet; special dietary requirements and individual-specific dishes can be provided.
  • MasterCard and VISA are accepted as methods of payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • CD Player
  • Safe
  • Terrace
  • Bathroom

A choice of sports

  • Fitness centre
  • Volleyball

Other hotel information

  • City hotel
  • Eurocard/Mastercard
  • Information desk
  • Currency exchange
  • Wifi
  • Laundry service