# 1 of 24 hotels in Santiago de Cuba

Hotel Melia Santiago de Cuba(4.5 stars)

Avd. De Las Americas Y Calle M View on map
Average rating
Recommended
Trend

At a glance

  • Good hotel (1)
    "Good hotel" found in 1 review
    • " Good hotel " 
      5.402380952380952
      September 2012
Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    4.9
  • Location
    4.5
  • Gastronomy
    5.1
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    21
  • very good
    18
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

Kathi
Nice city hotel, highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
We stayed 2 days in this hotel during our trip. Nice, clean and quiet hotel, despite the size. Nice pool and small shopping arcade and baarbereich. Good breakfast and dinner buffet. Highly recommended! read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Dieter
Exclusive very nice hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
A very nice hotel to the 8. floor, then the rooms are poor. They are not so big and also not so large. Also the furnishing is not any more in good condition. The happy hour at the pool bar is a bit too much for the staff. Very nice is the atmosphere in the lobby bar; live music at the grand piano. Great! Also with the breakfast on the first floor, music. The selection enormous. Who finds there nothing is even debt! read hotel review
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
Close
Martina
A nice city hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
On a tour we stayed here 2 nights. The room was spacious and practically furnished. The breakfast and dinner buffet left nothing to be desired. The cocktails with roof terrace in the 15. floor have we in both evenings very much. It was the best hotel during our trip through Cuba. read hotel review
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Tina
Very good city hotel in the context of our round trip.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2013
During the guide the formalities we get a mangodrink than welcome amenity. After about 20 minutes the room key and the suit-cases have already been waiting on the floor for us. The rooms are clean and very large. The decor of the room was ok, though the bathroom was quite in need of renovation. Everywhere rust and dark stains (floor, bidetdeckel, toilet seat) The mattresses are pleasantly and in the bathroom there was shower gel and shampoo, the water must one something be patient until it gets warm. The dinner was in form of a buffet, wine was specially to ... pay, though we actually the round trip booked all inclusive. Beer and sodas are including meat and fish on frischgrill, vegetables and finished food, great starters and salads, a noodle bar, pizza, and a dessert buffet. Everything was we had (5 people) was very good. For breakfast there was everything what the heart desires, from sweet fruit and omelet to salmon, ham and cheese. Only the coffee was as everywhere could be improved. In the 15. floor there is a bar with terrace, the good mojitos around 3.50 and a great city views at night offers. This hotel is not further recommendable. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Manuela
Just top!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2013
There is not much to say, except: it was top! Size and furnishing of the room: super! King size beds. Safety deposit box. Size and equipment of the bathroom: also, super! Bidet, extra makeup mirror, Waage. Friendly staff. Food: good. Dining room with outdoor terrace. Food in the evenings also with the italians (outside) à-la-carte possible. Delicious. Cocktails in the evening at the outdoor bar were also good. Since we only 2 nights at our trip here lived, we could all the amenities unfortunately didn't really use. The melia santiago was for us definitely the best hotel during our great ... trip. We can recommend it unreservedly. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Read all hotel reviews

Information about Hotel Melia Santiago de Cuba

Hotel Information

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Terrace
  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • Safe
  • Terrace
  • Bathroom

A choice of sports

  • Fitness centre

Other hotel information

  • City hotel
  • Information desk
  • Currency exchange
  • Wifi
  • Laundry service