# 1 of 28 hotels in Santiago de Cuba

Hotel Melia Santiago de Cuba(4.5 stars)

Avd. De Las Americas Y Calle M View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    5.0
  • Location
    4.4
  • Gastronomy
    5.1
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    29
  • very good
    18
  • acceptable
    3
  • poor
    0
  • terrible
    0
Read all hotel reviews
Dieter
Exclusive very nice hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
A very nice hotel to the 8. floor, then the rooms are poor. They are not so big and also not so large. Also the furnishing is not any more in good condition. The happy hour at the pool bar is a bit too much for the staff. Very nice is the atmosphere in the lobby bar; live music at the grand piano. Great! Also with the breakfast on the first floor, music. The selection enormous. Who finds there nothing is even debt! read hotel review
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Kathi
Nice city hotel, highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
We stayed 2 days in this hotel during our trip. Nice, clean and quiet hotel, despite the size. Nice pool and small shopping arcade and baarbereich. Good breakfast and dinner buffet. Highly recommended! read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
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Martina
A nice city hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
On a tour we stayed here 2 nights. The room was spacious and practically furnished. The breakfast and dinner buffet left nothing to be desired. The cocktails with roof terrace in the 15. floor have we in both evenings very much. It was the best hotel during our trip through Cuba. read hotel review
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Tina
Very good city hotel in the context of our round trip.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2013
During the guide the formalities we get a mangodrink than welcome amenity. After about 20 minutes the room key and the suit-cases have already been waiting on the floor for us. The rooms are clean and very large. The decor of the room was ok, though the bathroom was quite in need of renovation. Everywhere rust and dark stains (floor, bidetdeckel, toilet seat) The mattresses are pleasantly and in the bathroom there was shower gel and shampoo, the water must one something be patient until it gets warm. The dinner was in form of a buffet, wine was specially to ... pay, though we actually the round trip booked all inclusive. Beer and sodas are including meat and fish on frischgrill, vegetables and finished food, great starters and salads, a noodle bar, pizza, and a dessert buffet. Everything was we had (5 people) was very good. For breakfast there was everything what the heart desires, from sweet fruit and omelet to salmon, ham and cheese. Only the coffee was as everywhere could be improved. In the 15. floor there is a bar with terrace, the good mojitos around 3.50 and a great city views at night offers. This hotel is not further recommendable. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Manuela
Just top!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2013
There is not much to say, except: it was top! Size and furnishing of the room: super! King size beds. Safety deposit box. Size and equipment of the bathroom: also, super! Bidet, extra makeup mirror, Waage. Friendly staff. Food: good. Dining room with outdoor terrace. Food in the evenings also with the italians (outside) à-la-carte possible. Delicious. Cocktails in the evening at the outdoor bar were also good. Since we only 2 nights at our trip here lived, we could all the amenities unfortunately didn't really use. The melia santiago was for us definitely the best hotel during our great ... trip. We can recommend it unreservedly. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Matthias
As a city hotel for round trip good
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2013
Big hotel in dominant location (tower) in the outskirts of santiago. The condition and the cleanliness of the rooms are normal to good. We were as a part of a round trip (Neckermann - across Cuba from east to west) as anfangshotel for the first two nights. The types of people are international with a focus on latin american countries like for instance Argentina. read hotel review
  • Room
    4.0

    Relatively small rooms with normal equipment, clean and with a flat-screen tv. The bathroom rather a bit dated, but everything worked. The hotel has 4 star in category of the country, but not 4 stars international means, but a maximum of three.

  • Service
    4.0

    With english you got along well. The cleaning of the rooms was done daily and was okay.

  • Gastronomy
    4.0

    Relatively large dining room. To eat is basically a pianist, which we liked. The food is rather getting used to and of the quality was not an international 4-star standard.

  • Hotel
    4.0

    Big hotel in dominant location (tower) in the outskirts of santiago. The condition and the cleanliness of the rooms are normal to good. We were as a part of a round trip (Neckermann - across Cuba from east to west) as anfangshotel for the first two nights. The types of people are international with a focus on latin american countries like for instance Argentina.

  • Location
    4.0

    On the outskirts of santiago. Something something to do, taxi driving is announced. This was for us not crucial, since we our rundreiseprogramm with entspr. City tour and so on. Had.

  • Sport & Leisure
    5.0

    Large pool plant, consisting of two pools in different levels. The pools are well maintained, the loungers usable, you can pool towels at the pool bar give. Entertainment we have-if available-not used.

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Elisabeth
As a roundtrip great!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
We were on a round trip by Cuba and it was the best hotel in the 2 nights we were there. The breakfast and the dinner was as a buffet for self-service and it wasn't really missing anything, even the sparkling wine was for breakfast all inclusive. Taste and variety was very good. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
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Jürgen
Pleasant, modern and comfortable city hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
With two swimming pools, the meliá an oasis after a arduous city-stroll, especially at 30 degrees heat! The location is rather peripheral (on foot in the historic part to go, you can especially because of the usually lack of road signs forget ), however therefor comparatively quiet. Furthermore, there is you, if you by car travels, very close to the main arterial roads, amongst others the autopista nacional. With the taxi (cheap) one arrives in a few minutes also to all attractions in the city centre. In the hotel restaurant we only had breakfast - the buffet is excellent, from ... the freshly prepared omelets to smoked salmon has it all. All in all, safe the best hotel in santiago. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
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Erwin
5 stars on cuban
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
First address i. n santiago, with little faults, cleanliness in the room not with the normal melia standard comparably, from the top floors you have a great view city views. We had a nice big room on the top floor, large bathroom. Unfortunately the hotel is about 2,5 kilometers away from the center, from there are now enough taxis at fair prices to the nightlife to explore. The environment of the hotel is unfortunately not especially There is a big pool, which is acceptable. In the restaurant good service and good food(buffet) Lan access is for holders of melia ... debit card free of charge, wi-fi was unfortunately only for a fee read hotel review
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
    Disabled-friendly
    4.0
  • Location
    3.3
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
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Horst Johann
In the melia do you really stay
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
The hotel melia is considered to be the best in santiago. Although we are in favour of 2 nights announced were, we could on the first night not not live there, the hotel was overbooked. Therefore we had to an hour further drive and after 10 hours flight and before 2 hours from holguin on the famous rüttel and schüttelstraßen of cuba. The 'hole' in which we stayed, was really a notquartier. So my recommendation : please do not in the high season from january-april Cuba tour. I give 6 suns, but only for Cuba read hotel review
  • Location
    5.0

    The location is great, you can with the taxi everywhere and cheap there. To excursions i can only say, we had the cemetery, the el morro fortress, the Plaza Mayor on our program.

  • Service
    6.0

    The building has a very good staff. With english one gets ahead

  • Gastronomy
    6.0

    The gastronomy is excellent, but, because we also so many love french in the dining room had and the earlier were there, there was no prawns more... A shame. However everything else was ample and well stocked for offer. For breakfast you have to help oneself, lots of guests take bread on the trip.

  • Hotel
    6.0

    The hotel melia is considered to be the best in santiago. Although we are in favour of 2 nights announced were, we could on the first night not not live there, the hotel was overbooked. Therefore we had to an hour further drive and after 10 hours flight and before 2 hours from holguin on the famous rüttel and schüttelstraßen of cuba. The 'hole' in which we stayed, was really a notquartier. So my recommendation : please do not in the high season from january-april Cuba tour. I give 6 suns, but only for Cuba

  • Room
    6.0

    Over the rooms you can write nothing bad either, only the best, unfortunately just for one night.

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Read all hotel reviews

Information about Hotel Melia Santiago de Cuba

Hotel Information

hotel.de

hotel.de *

We would like to proudly welcome you to the Melia Santiago de Cuba. As a member of the Melia Hotels International family, the Melia Santiago de Cuba is part of a network dedicated to providing you with total satisfaction with your accommodation.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • TV
  • Cable TV
  • Safe
  • Terrace
  • Bathroom

A choice of sports

  • Fitness centre
  • Minigolf

Other hotel information

  • Eurocard/Mastercard
  • Information desk
  • Currency exchange
  • Wifi