# 1 of 27 hotels in Santiago de Cuba

Hotel Melia Santiago de Cuba(4.5 stars)

Avd. De Las Americas Y Calle M View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.0
  • Service
    4.8
  • Location
    4.7
  • Gastronomy
    5.1
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    38
  • very good
    23
  • acceptable
    5
  • poor
    0
  • terrible
    0
Read all hotel reviews
Dieter
Exclusive very nice hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
A very nice hotel to the 8. floor, then the rooms are poor. They are not so big and also not so large. Also the furnishing is not any more in good condition. The happy hour at the pool bar is a bit too much for the staff. Very nice is the atmosphere in the lobby bar; live music at the grand piano. Great! Also with the breakfast on the first floor, music. The selection enormous. Who finds there nothing is even debt! read hotel review
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Kathi
Nice city hotel, highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
We stayed 2 days in this hotel during our trip. Nice, clean and quiet hotel, despite the size. Nice pool and small shopping arcade and baarbereich. Good breakfast and dinner buffet. Highly recommended! read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
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Willibald
A nice city hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
On a tour we stayed here 2 nights. The room was spacious and practically furnished. The breakfast and dinner buffet left nothing to be desired. The cocktails with roof terrace in the 15. floor have we in both evenings very much. It was the best hotel during our trip through Cuba. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Read all hotel reviews

Information about Hotel Melia Santiago de Cuba

Hotel Information

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Amenities

Hotel amenities

  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • TV
  • Cable TV
  • Safe
  • Terrace
  • Bathroom

A choice of sports

  • Fitness centre
  • Minigolf

Other hotel information

  • Eurocard/Mastercard
  • Information desk
  • Currency exchange
  • Wifi