# 12 of 338 hotels in Berchtesgaden

Kempinski Hotel Berchtesgaden(5 stars)

Hintereck 1 83471 Berchtesgaden View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.6
  • Service
    5.3
  • Location
    4.5
  • Gastronomy
    5.5
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    74
  • very good
    9
  • acceptable
    1
  • poor
    2
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.328571428571428

Interesting hotel for, and architeckturfans. Huge lobby, everything quite sober. Little cozy, but impressive. Great mountain views, if the weather is fine. Many foreigners as guests. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1666666666666665

Starting our modest experience with this hotel at the reservation request. Directly at the hotel requested we got an offer on circa 1800 €for 4 days. With airtours we got the same room type to the same horrible conditon at for about 1100 €booked. Approximately € less on four days stay, we think very much. One carries a certain annoyance already on the way there with to the hotel. The check in from a-roughly-quite new receptionist performed, some problems …  read hotel review

read more Acceptable, Poor, Terrible reviews
Tomas
Outstanding!
  • Recommended hotel
  • Couples
  • Countryside & spa
  • June 2014
Stayed here only for 1 night, but will definitely come back for a longer stay in near future. Located in a beautiful surroundings of Alps, the hotel gives that strong feeling of peacefulness, when all the problems leaves your head. We visited this hotel on Monday, so there was a very small number of visitors. That’s why the pool area was empty and we could stay here romantically almost all day. The part of the (heated) pool is outside with beautiful view to the mountains – its amazing. The rooms are well furnished with small outside garden area for coffee ... or tea. And the minibar is free for all! But there is only non alcoholic drinks. Bathroom amenities were more than enough, including lipsticks and so on. Wi-Fi worked really good. There a lot of lounge areas with the views to the Alps. Car parking costs 15 euro per day, but there is free parking area 5 min from the hotel. Didn’t tried breakfast, but have a feeling that it is also perfect. I would recommend to plan your stay from the earliest possible check in minute to the latest possible check out time, as this is a small oasis were you would want to stop time. There is a small beautiful town down the hill, but you should visit it before the check-in of after the check-out. read hotel review
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    3.3
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Zsigmond
Excellent
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
We return one-two times per every year from the opening of this very unique, cosy, luxurious, friendly, family friendly upmarket resort. read hotel review
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
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ZHE
Excellent service with perfect facilities
  • Recommended hotel
  • Couples
  • Other stay
  • April 2014
As much as I'd love to take the tour around this great spot of view, it's been foggy the whole time of my stay( I had to explore inside the hotel, which was pretty pleasing: the pool was very relaxing and the gym's got all the equipment. The staff had been very nice and helpful. They were able to address us by name on the first sight of us, which made us feel like home already and got out of the bad mood caused by weather. Food and drinks were kind of pricy but considering this is InterContiental we ... are talking about here, I guess it's acceptable for other guest who's not coming from the 3rd-world like China) read hotel review
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Bo
Everything is perfect in Berchtesgaden
  • Recommended hotel
  • Couples
  • Other stay
  • April 2014
Berchtesgaden is always thing with Hilter and Alps,amazing place. After the tour of King‘s Lake, we arrived at this famous resort along the winding road. As the last guests and also IHG Platinum members, our room was upgraded to a spacious room facing the Alps. Great room, free drink from the minibar in room, shower bath is a pleasure. The hotel has one outdoor and one indoor swimming pools, very comfortable, my husband liked the gym. Unfortunately we have the bad weather that day, very heavy fog, can not see the Alps and the town down the mountain. Sincerely hope ... to have the opportunity to come here again, and enjoy the magnificent mountains and rivers. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Miles
Fantastic hotel in beautiful location
  • Recommended hotel
  • Families
  • Countryside & spa
  • April 2014
This is a top quality hotel set high in the German Alps. I stayed with my family in two interconnecting rooms which were sizeable and well furnished. The food was of excellent quality and the spa facilities were wonderful. The only criticism that I would have is the speed of the internet connection which for this standard of hotel was poor. Overall though this was a wonderful hotel and one which we shall look forward to visiting again read hotel review
  • Location
    4.8
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Heinz
Beautiful, but not fancy hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2014
Very nice hotel on the obersalzberg. One missed but for a hotel in this price range the individual service. No information at the check-in. No explanation of the hotel facilities, opening hours of the restaurants etc. Also in the pool range with little service. The food is excellent, but there were due to this, that the main restaurant was being renovated, bottlenecks in seats with the breakfast. This must in this category not happen. On the website, on the alterations pointed out. Also another restaurant on the basis of an during your stay the fire now only limited. Since it ... concerns hotel, that weddings offers, is here (as in our case) with disturbances due to noise and other restrictions to be expected. I believe that there are better wellnesshotels, since also the spa area is not unusual (only 2 saunas and a steam bath, and an infrared cabin). read hotel review
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Location
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
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Constanze
Great wellness hotel in a great location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
The construction from the hotel is very good, which is why every room has a mountain view. A lot of rooms have a terrace or a balcony. The hotel is clean, there is a lot of staff that takes care of the guests. Natural materials (wood) were used during the furnishing. WiFI and minibar are free of charge. Very comfortable guests, mainly those looking for relaxation can be found here. There is even a helicopter landing space. read hotel review
  • Service
    6.0

    Friendly, hard-working staff, very discreet when dealing with the guests. Every wish appears to be able to be fulfilled!

  • Sport & Leisure
    6.0

    Great wellness area with pool, heated outdoor pool with jets, 2 saunas, steam bath, great relaxation room with waterbeds, experience showers, outdoor area... Miscellaneous entertainment, for example, yoga, segway beginner classes, informative hiking with the staff (sometimes free of charge) are also offered.

  • Hotel
    6.0

    The construction from the hotel is very good, which is why every room has a mountain view. A lot of rooms have a terrace or a balcony. The hotel is clean, there is a lot of staff that takes care of the guests. Natural materials (wood) were used during the furnishing. WiFI and minibar are free of charge. Very comfortable guests, mainly those looking for relaxation can be found here. There is even a helicopter landing space.

  • Gastronomy
    5.0

    The different restaurants (we tested 3 of 4) all have a very high quality, this also has its price (thus, only 5 of 6 suns). You surely pay for the exclusivity of the location and the nice view of the valley as well. The set-up and service is adjusted to the environment and harmonious. The food in the star restaurant is really an experience, which makes it worth the initially high price. Next time we will get one less course, because there were a few surprises from the kitchen so that we were incredibly full at the end. In addition to this, we ate at the Bayernstube and 360 Grad.

  • Room
    5.0

    The standard rooms are okay in regards to the size, however, I would prefer a room that is a little bigger for a hotel from this price class. The equipment is altogether made of real wood, the bathroom in noble marble - very good! With a bathtub and separate shower. The minibar is free of charge, water cooker, tea, coffee, air conditioning, safe...

  • Location
    6.0

    Historical location on the Obersalzberg, very secluded, which makes the hotel perfect for a wellness, skiing or hiking holiday. The location at 1000m allows you to go on hiking tours directly from the hotel. The NS documentation center can be reached on foot. In addition to the hotel gastronomy, the offer is very restricted. We recommend a car for your arrival.

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Erwin
5 stars?
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
That was not the best! My first attempt to reservation landed with a lady, the only very badly german and partly not understood. But it was very nice and versprache me a call back. After an hour it took me too long and i then on the central reservation system logged in. Just as i was ready, reported then nevertheless still a german-speaking woman employee of the hotel. Okay, everything was good. A further half an hour later called me then the hotel again and told me, that the booked category not available. Very annoying, since we the central reservation ... this room really nice mepfohlen had. The reservation system was at that time the room type still available. But as compensation could my dogs stay free. Annoying, but still ok. Welcome and check-in were nice. Then we were in the spa and wanted for the evening a book. Answer was, that will be difficult, but mr know it. He came right back. After a swim, the pool is very nice, we wanted for the next morning a little book. New reply see above-( After we wanted to actually in the le ciel restaurant. Unfortunately closed. The other restaurant was too full for us, the small bavarian restaurant had very strong food smell and we then on the threshold turned over. We have therefore in the bar snacks, which was ok. Coffe was very good, timely and was served by a friendly lady. Check-out very lengthy, luggage and car service was a good half hour before ordered. No chance, have luggage own. All attempts at contacting the front desk or guest service were either with long ring accompanied or the telephone wasn't raised. That is the result of a more than significant manpower shortage. Generally, i wonder, which way interconti as is taking. In january claimed i an ambassador membership. After threefold dun my person in England and twice contacts with the Interconti Berlin then in november (!) the club card. It is not with regular customers around. read hotel review
  • Service
    2.3
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Daniel & Diana
Toller Kurztrip
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2011
Das Hotel und die Lage waren eine absolute positive Überraschung. Dank einer Absage hatten wir die Chance eine Suite zu ergattern, die einfach nur toll war. Die Service und das Essen in der Bauernstube waren erstklassig und haben uns 2 schöne Abende beschert. Ein ganz großer Makel ist der Service im Frühstücksbereich. Das Personal ist inkompetent, unorganisiert, einfach nur unglaublich schlecht gewesen; keine Bestellung hat funktioniert und die Schuld wurde von eier Bedienung auf die nächste weitergegeben, teilweise sogar an die Gäste,so dass wir das Abendessen gar nicht erst gebucht haben und das 2. Restaurant in der Bauernstube genommen ... haben.( s.o.)Das Hotel an sich ist aber so unglaublich, dass wir auf einen Kurztrip gerne wieder kommen und hoffen, dass der Service im Restaurant eine Ausnahme war. Es fehlt eine führende Hand. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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Read all hotel reviews

Information about Kempinski Hotel Berchtesgaden

Hotel Information

hotel.de

hotel.de *

Our entire team would like to enthusiastically welcome you to the BERCHTESGADEN RESORT. The Kempinski Hotels family gladly welcomes you to the BERCHTESGADEN RESORT! We provide car parking space at the hotel for your convenience while you stay with us. Free for you One of the hotel's conveniences is a free newspaper delivered once a day. Wireless connection to the internet is available in the hotel's public rooms. Make yourself at home Our visitors are welcome to leave your valuables at the safe at the reception. You can either use the stairs or our elevator to reach your well-appointed room on the upper floors. We have video surveillance in our lobby. A room to store your ski equipment is provided. Your little ones will feel at home in the hotel, which has its own play area. Children or the entire family can be accommodated in non-smoking rooms. Please indicate your preference when reserving your room. Culinary greetings from the kitchen We serve a variety of dishes in our hotel's restaurant. The menu there also offers great meals for our vegetarian guests. Once your hunger is satisfied, get going towards our hotel's bar to quench your thirst. Where you will stay Our hotel's visitors are provided with a strong box, an office desk, a hand-held hair-dryer as well as a radio receiver available in every room. Hotel-features, such as a cable TV set, a convenient telephone and a minibar stocked with mouth-watering goodies, await you in your room. On a rainy day you can take advantage of your in-room entertainment. Satellite TV sets are available in all of the rooms. A shower, a bathtub and a hairdryer can be found in the bathroom of your room. Relax or be active Make your stay here a stress-free one and use the steam room, solarium and the sauna. It doesn't matter if you are not the best skier. You can attend our ski-school and they'll have you skiing like a pro in no time. If you have some time to kill, take a walk on our hotel's walking trails and enjoy the fresh air. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Capacity of conference and banquet facilities: < 200
  • Business centre
  • Business Centre Use: free
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Additional childrens' bed
  • TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Tanning booth

Other hotel information

  • Design hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Gay friendly
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service