# 13 of 340 hotels in Berchtesgaden

Kempinski Hotel Berchtesgaden(5 stars)

Hintereck 1 83471 Berchtesgaden View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.4
  • Location
    4.5
  • Gastronomy
    5.5
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    71
  • very good
    8
  • acceptable
    2
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.328571428571428

Interesting hotel for, and architeckturfans. Huge lobby, everything quite sober. Little cozy, but impressive. Great mountain views, if the weather is fine. Many foreigners as guests. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1666666666666665

Starting our modest experience with this hotel at the reservation request. Directly at the hotel requested we got an offer on circa 1800 €for 4 days. With airtours we got the same room type to the same horrible conditon at for about 1100 €booked. Approximately € less on four days stay, we think very much. One carries a certain annoyance already on the way there with to the hotel. The check in from a-roughly-quite new receptionist performed, some problems …  read hotel review

read more Acceptable, Poor, Terrible reviews
Tomas
Outstanding!
  • Recommended hotel
  • Couples
  • Countryside & spa
  • June 2014
Stayed here only for 1 night, but will definitely come back for a longer stay in near future. Located in a beautiful surroundings of Alps, the hotel gives that strong feeling of peacefulness, when all the problems leaves your head. We visited this hotel on Monday, so there was a very small number of visitors. That’s why the pool area was empty and we could stay here romantically almost all day. The part of the (heated) pool is outside with beautiful view to the mountains – its amazing. The rooms are well furnished with small outside garden area for coffee ... or tea. And the minibar is free for all! But there is only non alcoholic drinks. Bathroom amenities were more than enough, including lipsticks and so on. Wi-Fi worked really good. There a lot of lounge areas with the views to the Alps. Car parking costs 15 euro per day, but there is free parking area 5 min from the hotel. Didn’t tried breakfast, but have a feeling that it is also perfect. I would recommend to plan your stay from the earliest possible check in minute to the latest possible check out time, as this is a small oasis were you would want to stop time. There is a small beautiful town down the hill, but you should visit it before the check-in of after the check-out. read hotel review
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    3.3
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Zsigmond
Excellent
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
We return one-two times per every year from the opening of this very unique, cosy, luxurious, friendly, family friendly upmarket resort. read hotel review
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
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ZHE
Excellent service with perfect facilities
  • Recommended hotel
  • Couples
  • Other stay
  • April 2014
As much as I'd love to take the tour around this great spot of view, it's been foggy the whole time of my stay( I had to explore inside the hotel, which was pretty pleasing: the pool was very relaxing and the gym's got all the equipment. The staff had been very nice and helpful. They were able to address us by name on the first sight of us, which made us feel like home already and got out of the bad mood caused by weather. Food and drinks were kind of pricy but considering this is InterContiental we ... are talking about here, I guess it's acceptable for other guest who's not coming from the 3rd-world like China) read hotel review
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Bo
Everything is perfect in Berchtesgaden
  • Recommended hotel
  • Couples
  • Other stay
  • April 2014
Berchtesgaden is always thing with Hilter and Alps,amazing place. After the tour of King‘s Lake, we arrived at this famous resort along the winding road. As the last guests and also IHG Platinum members, our room was upgraded to a spacious room facing the Alps. Great room, free drink from the minibar in room, shower bath is a pleasure. The hotel has one outdoor and one indoor swimming pools, very comfortable, my husband liked the gym. Unfortunately we have the bad weather that day, very heavy fog, can not see the Alps and the town down the mountain. Sincerely hope ... to have the opportunity to come here again, and enjoy the magnificent mountains and rivers. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Miles
Fantastic hotel in beautiful location
  • Recommended hotel
  • Families
  • Countryside & spa
  • April 2014
This is a top quality hotel set high in the German Alps. I stayed with my family in two interconnecting rooms which were sizeable and well furnished. The food was of excellent quality and the spa facilities were wonderful. The only criticism that I would have is the speed of the internet connection which for this standard of hotel was poor. Overall though this was a wonderful hotel and one which we shall look forward to visiting again read hotel review
  • Location
    4.8
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Heinz
Beautiful, but not fancy hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2014
Very nice hotel on the obersalzberg. One missed but for a hotel in this price range the individual service. No information at the check-in. No explanation of the hotel facilities, opening hours of the restaurants etc. Also in the pool range with little service. The food is excellent, but there were due to this, that the main restaurant was being renovated, bottlenecks in seats with the breakfast. This must in this category not happen. On the website, on the alterations pointed out. Also another restaurant on the basis of an during your stay the fire now only limited. Since it ... concerns hotel, that weddings offers, is here (as in our case) with disturbances due to noise and other restrictions to be expected. I believe that there are better wellnesshotels, since also the spa area is not unusual (only 2 saunas and a steam bath, and an infrared cabin). read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
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Constanze
Great wellness hotel in a great location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
The construction from the hotel is very good, which is why every room has a mountain view. A lot of rooms have a terrace or a balcony. The hotel is clean, there is a lot of staff that takes care of the guests. Natural materials (wood) were used during the furnishing. WiFI and minibar are free of charge. Very comfortable guests, mainly those looking for relaxation can be found here. There is even a helicopter landing space. read hotel review
  • Service
    6.0

    Friendly, hard-working staff, very discreet when dealing with the guests. Every wish appears to be able to be fulfilled!

  • Sport & Leisure
    6.0

    Great wellness area with pool, heated outdoor pool with jets, 2 saunas, steam bath, great relaxation room with waterbeds, experience showers, outdoor area... Miscellaneous entertainment, for example, yoga, segway beginner classes, informative hiking with the staff (sometimes free of charge) are also offered.

  • Hotel
    6.0

    The construction from the hotel is very good, which is why every room has a mountain view. A lot of rooms have a terrace or a balcony. The hotel is clean, there is a lot of staff that takes care of the guests. Natural materials (wood) were used during the furnishing. WiFI and minibar are free of charge. Very comfortable guests, mainly those looking for relaxation can be found here. There is even a helicopter landing space.

  • Gastronomy
    5.0

    The different restaurants (we tested 3 of 4) all have a very high quality, this also has its price (thus, only 5 of 6 suns). You surely pay for the exclusivity of the location and the nice view of the valley as well. The set-up and service is adjusted to the environment and harmonious. The food in the star restaurant is really an experience, which makes it worth the initially high price. Next time we will get one less course, because there were a few surprises from the kitchen so that we were incredibly full at the end. In addition to this, we ate at the Bayernstube and 360 Grad.

  • Room
    5.0

    The standard rooms are okay in regards to the size, however, I would prefer a room that is a little bigger for a hotel from this price class. The equipment is altogether made of real wood, the bathroom in noble marble - very good! With a bathtub and separate shower. The minibar is free of charge, water cooker, tea, coffee, air conditioning, safe...

  • Location
    6.0

    Historical location on the Obersalzberg, very secluded, which makes the hotel perfect for a wellness, skiing or hiking holiday. The location at 1000m allows you to go on hiking tours directly from the hotel. The NS documentation center can be reached on foot. In addition to the hotel gastronomy, the offer is very restricted. We recommend a car for your arrival.

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Erwin
5 stars?
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
That was not the best! My first attempt to reservation landed with a lady, the only very badly german and partly not understood. But it was very nice and versprache me a call back. After an hour it took me too long and i then on the central reservation system logged in. Just as i was ready, reported then nevertheless still a german-speaking woman employee of the hotel. Okay, everything was good. A further half an hour later called me then the hotel again and told me, that the booked category not available. Very annoying, since we the central reservation ... this room really nice mepfohlen had. The reservation system was at that time the room type still available. But as compensation could my dogs stay free. Annoying, but still ok. Welcome and check-in were nice. Then we were in the spa and wanted for the evening a book. Answer was, that will be difficult, but mr know it. He came right back. After a swim, the pool is very nice, we wanted for the next morning a little book. New reply see above-( After we wanted to actually in the le ciel restaurant. Unfortunately closed. The other restaurant was too full for us, the small bavarian restaurant had very strong food smell and we then on the threshold turned over. We have therefore in the bar snacks, which was ok. Coffe was very good, timely and was served by a friendly lady. Check-out very lengthy, luggage and car service was a good half hour before ordered. No chance, have luggage own. All attempts at contacting the front desk or guest service were either with long ring accompanied or the telephone wasn't raised. That is the result of a more than significant manpower shortage. Generally, i wonder, which way interconti as is taking. In january claimed i an ambassador membership. After threefold dun my person in England and twice contacts with the Interconti Berlin then in november (!) the club card. It is not with regular customers around. read hotel review
  • Service
    2.3
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Helmut
Luxury hotel in the bavarian mountains
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2013
. Wonderful luxury hotel with mixed guest structure, both in terms of age, and nationälitätsmäßig. read hotel review
  • Room
    6.0

    We have always an executive studio with fireplace, in the winter for atmosphere. The room has a size of about 40 square meter. A minibar was available, the free soft drinks stocked. This was re-filled every day. Large bathroom with bathtub and separate shower. Quality toiletries in the bathroom available.

  • Sport & Leisure
    6.0

    Nice spa area. Indoor pool and outdoor swimming pool.

  • Location
    6.0

    The resort is located at an altitude of 1100 meters. From Berchtesgaden the austrian city of culture Salzburg it was about 30 kilometer. this is the nearest airport. To the airport Munich about 170 kilometer.

  • Hotel
    6.0

    . Wonderful luxury hotel with mixed guest structure, both in terms of age, and nationälitätsmäßig.

  • Service
    6.0

    We were in the last 2 years at least 10 times in the hotel. Extremely friendly staff, the guests the wishes of the 'primary goal'. What is feasible is, is being done and what is not feasible, is feasible made. Not judge we can the management of complaints of the hotel, as it was never had cause to complain there.

  • Gastronomy
    6.0

    The hotel has 3 restaurants. Mainly we eat in 360 degrees. Excellent cuisine, expertly prepared with excellent service. Here they serve breakfast, regional products, the no wishes open. Remarkable is the restaurant 'le ciel', in the sternekoch heimann cooks. We enjoyed the food here once enjoyed, in the summer on the terrace overlooking flowering meadows on the surrounding mountains. Food and location excellent. One must definitely really enjoy.

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Interesting hotel for 1-3 days!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • September 2013
Interesting hotel for, and architeckturfans. Huge lobby, everything quite sober. Little cozy, but impressive. Great mountain views, if the weather is fine. Many foreigners as guests. read hotel review
  • Location
    5.0

    Great mountain location (behind the dokuzentrum obersalzberg). Very winding road to get there. In winter determiner rather difficult. For longer stays so do not so suitable, as for excursions always again 'down' drive.

  • Sport & Leisure
    5.0

    The pool is very nice. Nice spa, but very small. In both areas was very little going on.

  • Service
    6.0

    Faster, very friendly service. Rooms very clean. Hundeset was brought (ceiling, porringers and food). Each morning there is the newspaper on the door!

  • Room
    4.0

    Nice, large room. Annoying is, that the air conditioning system always again automatically as far as! Hallways are very dark. Great, is that the minibar is included in the price!

  • Gastronomy
    6.0

    Perfect food in the 360 degrees restaurant. The other staff did we not getestes. Phenomenales breakfast. Dogs may do in the evening in the restaurant, the breakfast was not.

  • Hotel
    6.0

    Interesting hotel for, and architeckturfans. Huge lobby, everything quite sober. Little cozy, but impressive. Great mountain views, if the weather is fine. Many foreigners as guests.

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Information about Kempinski Hotel Berchtesgaden

Hotel Information

hotel.de

hotel.de *

Blending harmoniously into its natural environs, InterContinental Berchtesgaden Resort lies 1,000 metres (3,281 feet) above sea level on Eckerbichl. Views of the Alps stretch in every direction, with Mount Watzmann striking an impressive pose. Lake Königssee, the historic Dokumentation Obersalzberg and the city of Salzburg are a short drive away. The InterContinental Berchtesgaden Resort was opened in 2005 close to the Bavarian/Austrian border on the Obersalzberg. Also the materials used in the interior design reflect the atmosphere of the surrounding mountain landscape. For a perfect stay, guests can choose between 138 rooms, studios and suites in different classes. Further highlights of the hotel are the fine dining restaurant LE CIEL, the award-winning THE MOUNTAIN SPA, the concierge lounge and the modern conference and business centre which included six conference rooms and an outdoor event area for up to 4.000 participants, called THE MOUNTAIN GALLERY.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • BBQ facilities
  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Minibar
  • Safe
  • Iron
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper