# 84 of 622 hotels in Dubai

Hotel Shangri-La Dubai(5 stars)

Sheikh Zayed Road View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.6
  • Location
    5.2
  • Gastronomy
    5.5
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    12
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Tom
Very good hotel in the heart of the city
  • Recommended hotel
  • Couples
  • City break
  • September 2014
We stayed here for just one night with family. The location is excellent, on Sheikh Zayed road and a stones throw from the Dubai Mall. Very nice rooms and a lovely bathroom with very deep tub. The gym and pool and great, a nice view of the Burj Khalifa from the pool area. Lots of coffee shops etc a short walk away. We stayed on a Thursday and it was full booked, I recommend booking in advance so that you are more likely to get the room which you want. read hotel review
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Wichard
Absolutely recommendable.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2014
Great city hotel in good situation. As a 5 star hotel would expect good service in all areas. Very friendly and extremely helpful staff. No matter, whether the receptionist/inside, the concierge, the staff with the breakfast, the staff at the pool, all are very motivated and extremely friendly. Large, modern furnished rooms with everything you need for a stay. Smoking allowed at the bar in the first stick, as well as in all outdoor areas. Very good breakfast with almost unüberschaubarer selection. In the immediate vicinity of the Dubai Mall and thus also of the {ent_poi_20671}. Taxis available around the ... clock. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close

Excellent view and staff
  • Recommended hotel
  • Friends
  • City break
  • March 2013
Pricey but certainly doesn't hold anything back. Great outdoor area by the pool for drinks at night. Brilliant view from rooms of the ocean on one side and the Burj on the other. read hotel review
  • Room
    6.0

    Wonderfully furnished rooms with excellent views.

  • Service
    6.0

    Excellent service all round as expected from Shangri La

  • Gastronomy
    6.0

    Chinese restaurant was excellent as was room service breakfast.

  • Location
    4.0

    Hotel is a little difficult to reach as you can only get there from one direction. Close to Burj and Dubai Mall.

  • Hotel
    6.0

    Pricey but certainly doesn't hold anything back. Great outdoor area by the pool for drinks at night. Brilliant view from rooms of the ocean on one side and the Burj on the other.

Close
Bernhard
Recommendable luxurious city hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2012
Very friendly and helpful staff. Excellent breakfast buffet. Good selection of restaurants; versatile menu. Central location. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Sylke
Great 5-star city hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
Great 5-star city hotel with central location overlooking the bursj khalifa. Everything perfect, clean and tidy. We absolutely nothing to fault! Very recommendable! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about Hotel Shangri-La Dubai

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Washing machine
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service