# 38 of 77 hotels in Varadero

Hotel Tuxpan Resort(3.5 stars)

LAS AMERICAS KM 2 Varadero Cuba View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.6
  • Room
    4.0
  • Service
    4.1
  • Location
    4.6
  • Gastronomy
    3.4
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    5
  • very good
    5
  • acceptable
    7
  • poor
    7
  • terrible
    0
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The most helpful positive review

4.791666666666667

Hola, had a 41-year-old single woman over christmas/new year 18 days stay at the double room, all-inclusive should hot, i was missing nothing! For a few cuc right at the start and please to my maid more than a bottle of water to get, i had every day 4 fresh bottles in the room. In the restaurants almost preferred treatment and the staff at the bars - with still a large rush - always in a good mood. Tips were gladly and also many... Who shows and activitie …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1714285714285713

The size of the room was sufficient. Old and worn, but relatively clean. Had nice maid. In the closet but hardly storage space. We had all inclusive. 80% russians and canadians. Rest was mixed. The old guests from babies to grandfather. …  read hotel review

read more Acceptable, Poor, Terrible reviews
Thomas Stephan
Definitely a recommendable hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2014
Great and clean hotel, I can recommend it unconditionally. Staff is always friendly and helpful. Have been here 2 times already. read hotel review
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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helene
Holiday with many corners and edges.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The size of the room was sufficient. Old and worn, but relatively clean. Had nice maid. In the closet but hardly storage space. We had all inclusive. 80% russians and canadians. Rest was mixed. The old guests from babies to grandfather. read hotel review
  • Room
    3.0

    Big enough, but worn. But relatively new mattress. Box large but no counter space. Refrigerator available, but except drinking water there was nothing. Hair dryer available, but was barely warm. No coffee maker, for four stars in the Karibik standard. Cleanliness was ok, but there was apparently some supply difficulties of toilet paper. In the bathroom with this high humidity usual rust spots. Air conditioning ok. Had room with ocean view and over the pool and a balcony, but in the evening a curse. From 21,30 entertainment until after midnight, volume sometimes unbearable despite closed door.

  • Location
    4.0

    Location right on the beach. Unfortunately the beach relatively dearless and neglected. Beach bar rather into the years. Staff unfriendly and not well kept. Water clean. After Varadero about 5 minutes with the taxi. Airport about 45 minutes. Excursion possibilities available. Highly recommended Havanna with tropicanashow.

  • Hotel
    3.0

    The size of the room was sufficient. Old and worn, but relatively clean. Had nice maid. In the closet but hardly storage space. We had all inclusive. 80% russians and canadians. Rest was mixed. The old guests from babies to grandfather.

  • Sport & Leisure
    3.0

    Condition of the beach chairs partly very bad (dirty and worn). Yard staff and pool staff very friendly, even without being tipped. Animation loud and late into the night. Rather nothing for humans the peace to search. Sailing, paddleboats and kayak on the beach was ok. Beach was very cramped because the stripes unfortunately very narrow, and through a stage dropped off. For humans with going handicap not usable. Beach bar at bad weather was not open or closed early, also neglected and not clean. Also not always everything available.

  • Gastronomy
    3.0

    There was 1 buffet restaurant and two speciality restaurants. Could unfortunately only buffet use, since the other two permanently were fully booked, and you days before book should have been. Or they were at all. The quality of the buffet left a lot to be desired. The first five days it was reasonably ok. Afterwards, there were almost exclusively brathuhn, grilled chicken breast and fish, to change occasionally fried pork or gerilltes beef. Fish and shrimps were actually always good, the rest well. once 4 days at the piece, lunch and evenings brathuhn, grilled chicken and chicken in sauce. Highlight was twice parma ham, and everyday ice cream. Most didn't bother us, the one before the restaurant line was, up to 15 minutes to wait had the with a chain covering door was opened. If one was not on time available, you had to with the remnants be satisfied, since the plates hardly more refilled. There were enough bars. Saving grace was the früchtebar, fresh cocktails and! Friendly waiters. Without tips is nothing.

  • Service
    3.0

    The friendliness ranges from great to moderate. Some waiters were okay, others could not even greet. English, russian, italian and french have been many, german or nobody can. The first three days the german-speaking guests from the entertainment welcomes, then fluteten the russians and the italians the hotel, then were german-speaking guests not more-existent. Child care and sanitätsstation available but not used by us. Room cleaning was correct, a broken balcony door was quickly repaired. Complaints were not possible, nobody spoke german or wanted.

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Information about Hotel Tuxpan Resort

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Amenities

Hotel amenities

  • Non-smoking room
  • Hotel safe
  • Lift
  • Central heating

Room amenities

  • Writing bureau
  • Fan
  • Coffee and tea
  • Balcony
  • Bathroom

Gastronomy

  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre

Other hotel information

  • City hotel
  • 24 hour reception
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Pets allowed
  • Wifi
  • Newspaper