# 1 of 4 hotels in Fraser Island

Kingfisher Bay Resort(4 stars)

North White Cliff View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.4
  • Room
    4.5
  • Service
    4.1
  • Location
    3.7
  • Gastronomy
    4.4
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    4
  • very good
    2
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews
Adrian
A lot of time in the lobby!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
Advertising and self-expression have an impact on the ground as a very large number in the hotel industry. Unfortunately the reality is different: meaningless processes such as mainland check-in and check-in, ensure eternal waits. Also the bell service is with 'up to an hour' waiting time from the hosts rather conservative estimates. However, it is highly recommended, if you Fraser Island want to see. (probably know that the operator) read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    3.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
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Jennifer
Wait, wait, wait,...
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Wait, wait, wait. On the ferry, at the first check-in, the 2. check-in, the bags. Had a 4 star hotel, the price and the awards a bit more, faster and professional service. read hotel review
  • Service
    2.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    3.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    5.0
Close
Corinne
Dirty resort- jugendherbergestil
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
Dust, dirt, hair, ants, mold, had fluff in any villas and hotel rooms, as well as a musty, easily schimmelgeprägter odor in the room. We have a villa and we were looking forward to six days Fraser Island. Unfortunately we were extremely disappointed, there the rooms, as well as villas of the hotel extremely dirty. The two villas, which we looked at were horribly decorated, totally dusty and not at all comfortable. Ultimately we slept in a hotel room, since we were there in none of the villas nächtigen wanted - hotel room included bathroom horribly dusty, mold in the ... bathroom and musty odor. We decided the stay on Fraser Island cancel. We still have another room looked at - also terrible. The island like its charm but this resort has up to the standard of a bad youth hostel. The staff are arrogant and unfriendly. This resort isn't recommendable. read hotel review
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Family friendliness
    1.0
  • Room
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Gastronomy
    2.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
  • Location
    1.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
  • Service
    1.3
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
Close

If you definitely on the island want to stay
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
This is the best hotel on Fraser Island. To that is however also unfortunately to say, that the selection of hotel is very limited. In terms of size, the room was very good, it is however everything already getting old and very old fashioned. The cleanliness was always top. We booked the hotel with breakfast. This was all right but unfortunately not more. There are 3 restaurants for dinner, whereas the maheno not always was open. Here we have one evening at a themed buffet participate. The quality and quantity of the dishes were very good. Apart from that we ... always in the sand bar dinner (no service). Also here the food was always good. The pool area is very nice laid out. Unfortunately were not always enough loungers available. A few more may not hurt and you would still have been enough room. Furthermore there is also a café and a shop, as well as two tennis courts. We have the from the hotel organized 'beauty-spots-tour '. This was great and interesting and you learn to fraser islands highlights know. It is a great experience with a 4-wd -bus to drive! The hotel offers also some other possibilities for recreation at. We still have a kanuausflug made. We are not very experienced paddlers and it disturbed us, that the guide unfortunately no help etc. Got. A family is even stepped out, because they are not zurechtkamen and their canoe then at the beach along back to dock ripped off. Unfortunately came from the guide here nothing at all. No help, etc.! The us very dissapointed. Parking is at the front desk on the mainland (3 days 45 on). Check in and check out worked very quickly and well. In our DERTOUR travel documents was a katamarantransfer to Fraser Island. There is no katamarn, but only the ferry! You can the car with to Fraser Island take. Inside of the hotel are the streets paved and also parking spaces available. For all other routes you need a suv. Overall the hotel is ok! Under resort hotel we put us unfortunately still a bit more. Next time we would rather a hotel hervey bay and a daytrip to Fraser Island make. read hotel review
  • Location
    2.5
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Thorsten
Disappointment on the island...
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • October 2012
We had looked forward very much to this resort and the island looking forward to it, unfortunately we were disappointed! Our room was in the two story facilities in the lower area and smelled when entering extremely musty. We felt not at all probably and weighted at the front desk. But no one came by. After we finally a cleaning lady made, came finally a supervisor and said, the odor was normal, a different room if he could not offer. Came in addition ants in the room and the cold ( heat could not be). The next disappointment followed shortly ... thereafter. Since we only 2 nights booked, we wanted to on the next day the guided geländewagenausflug book. But this was already booked. Also a rental car was not more, so that we Fraser Island except the resort nothing could see! Very annoying, we were because of the beautiful nature on the island gone! Our criticism at the front desk was not received. As an alternative we booked a whale watching tour, the very nice and was impressive. In short: excursions definitely prior to book, from the resort not that much expect! read hotel review
  • Room
    3.5
    Size of the room
    5.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Location
    2.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    2.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    5.0
  • Service
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
Close
Read all hotel reviews

Information about Kingfisher Bay Resort

Hotel Information

hotel.de

hotel.de *

A base for exploration or a quiet getaway with loved ones, discover World Heritage listed Fraser Island with Mercure Kingfisher Bay Resort. A short 4hr drive or 1 hour flight from Brisbane transports you to an island nestled perfectly at the start of theGreat Barrier Reef. Filled with beautiful untamed natural landscapes, wildlife, rainforest, lakes and endless beaches, this 152 room resort features an outdoor pool, 4 restaurants, 5 bars and 8 different types of meeting rooms.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Washing machine
  • Balcony
  • Bathroom
  • Shower
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Outdoor pool
  • Tennis court
  • Hiking

Spa offers

  • Massages
  • Special massages

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service