# 5 of 27 hotels in Akumal / Riviera Maya

Grand Sirenis Mayan Beach Hotel & Spa(5 stars)

Tulum Zona Costera Km 256.3 Show map
Hotel Pictures - Grand Sirenis Mayan Beach Hotel & Spa
Average
Recommended
Trend

At a glance

  • Value for money (15)
    "Value for money" found in 20 reviews
    • " It was a dream holiday, because the hotel was just great taste is simply right the value for money . You can get a great Spend time and simply the service, anytime again " 
      6
      May 2012
    • " For us it was a really great vacation in Mexico. The hotel Grand sirenis Riviera Maya is a slightly larger complex but carefully ... " 
      5.277777777777778
      March 2012
    • " We were for the first time in Mexico and certainly not the last. The food was terrific. Better than the five star hotel on the cathedral. Republic by the pool, as it is common in central America, always ... " 
      5.638888888888889
      April 2012
    • " ... restaurants tables reserve wanted. Some restaurants but only about 25-30 places had... In accordance with these it is expired. the hotel itself is very nice, the rooms bombastic large and very beautifully designed , the food for Mexican proportions also, the garden area was very lovingly and beautifully ... " 
      4.666666666666667
      January 2012
    • " ... and so on it says it nothing missing. Oh yes, for excursions I wanted to order a lunch package, but this offers the hotel unfortunately not. This was the only larger point of criticism, to a five star hotel I expect really. also the American/Canadian ballermann clientele I would have in a five star ... " 
      4.666666666666667
      January 2012
    • " ... but this offers the hotel unfortunately not. This was the only larger point of criticism, to a five star hotel I expect really. also the American/Canadian ballermann clientele I would have in a five star hotel the luxury class (as the description of tour operators) and never expected... What should be ... " 
      4.666666666666667
      January 2012
    • " Good hotel " 
      5.486111111111111
      December 2011
    • " The building is OK . Rooms are nice, however obsolete (see television). Food was excellent, choice and specialties ... " 
      5.733333333333333
      April 2012
    • " ... In Tulum is almost alone, Playa del Carmen and akumal are however full with tourists and locals. There is a wide selection at trips, which however very expensive are. Tulum you can make yourself. The hotel is recommendable , would go again vacation make. " 
      5.733333333333333
      April 2012
    • " Altogether a very nice hotel with remarkable nice helpful staff ( exception the concierge was, their promises wurnden never ... " 
      5.027777777777778
      April 2012
    • " ... concierge was the opposite, so perfect). The hotel complex is perfect dimensioned, the dishes and the evening entertainment was perfect and as one it in a wonderful vacation wishes. So altogether very recommendable hotel . " 
      5.027777777777778
      April 2012
    • " Recommendable hotel " 
      5.375
      March 2012
    • " Hotel is very recommendable - however as already of other written-some-but not all Canadian hotel guests at night very loud ... " 
      5.375
      March 2012
    • " Great holiday in family " 
      5.508333333333333
      April 2012
    • " A very nice hotel , not so large but with everything a perfect Caribbean vacation mind. The buffet restaurants are ... " 
      5.508333333333333
      April 2012
  • The staff are very hard working (8)
    "The staff are very hard working" found in 8 reviews
    • " For us it was a really great vacation in Mexico. The hotel Grand sirenis Riviera Maya is a slightly larger complex but carefully designed. The staff are very hard working , without a tip to be expected, problems were As quickly as possible fixed. But you should a ... " 
      5.277777777777778
      March 2012
    • " ... accommodating. It has been the drinks after pouring, hardly that you had put the glass. As mentioned, there was much less business and the restaurants had not open at 7 days a week. at the bars the service was excellent , after two days knew the staff, which drinks you wanted to drink and has asked, whether you ... " 
      4.666666666666667
      January 2012
    • " Particular emphasis should be on the extremely excellent service of the hotel. Unfortunately rather moderate the entertainment, what we in this art not yet ... " 
      5.316666666666666
      April 2012
    • " ... and not pushy, if peace searches finds this at the beach or relaxing pool without entertainment, food always diverse, different theme and the à la carte- restaurants highly recommendable, are all very friendly and try each desire to fulfill, very good selection of drinks, by pub drinks to international ... " 
      5.6194444444444445
      February 2012
    • " Altogether a very nice hotel with remarkable nice helpful staff ( exception the concierge was, their promises wurnden never held, but the neighboring concierge ... " 
      5.027777777777778
      April 2012
    • " Staff are very friendly and nice, with difficult Affairs also, but unfortunately no active Help and disinterest. My ... " 
      4.375
      June 2012
    • " Nice rooms, great service and very friendly staff. However, if you're looking for peace and quiet is that you are not ... " 
      5.291666666666667
      November 2011
    • " Nice rooms, great service and very friendly staff . However, if you're looking for peace and quiet is that you are not feeling well. Many ... " 
      5.291666666666667
      November 2011
  • Good food (3)
    "Good food" found in 3 reviews
    • " ... the only thing thing we could find fault, would be that the tilers their joints lavishly dinners and not clean! Daily fresh towels and towel animals! Hotel area was very extensive, but many good food abzutrainieren, there is nothing better than three steps to walk. Area was directly at ... " 
      5.6194444444444445
      February 2012
    • " The building is OK. Rooms are nice, however obsolete (see television). Food was excellent , choice and specialties restaurant perfect, grounds great, beach nice, the perfect Karibik ... " 
      5.733333333333333
      April 2012
    • " Truly a hotel of The superlative, everything was fine, the food was excellent , the buffet about ten meters, some dishes in our restaurants better than at home. The room was ... " 
      5.2
      April 2011
  • Dirty room (1)
    "Dirty room" found in 1 review
    • " ... with molton Brown filled. Kettle for tea and coffee stands also ready. Safety deposit box is free of charge. The rooms work was used, but not worn or old. If you have a stick or multi-lingual dirty room should have, is a change not a problem. " 
      6
      January 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.3
  • Service
    5.2
  • Location
    4.9
  • Gastronomy
    5.4
  • Sport
    5.1

Rating breakdown

  • Excellent
    49
  • Very Good
    15
  • Acceptable
    4
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.583333333333333
1 out of 1 people found this review helpful

Our vacation in Mexico was wonderful! Also this hotel has a lot of contribution. We can only recommend it and will definitely go back! Only shortcoming: the lazy river was unfortunately dry because of of repairs. Besides that all great! …  read more

The most helpful critical review

3.7944444444444443
1 out of 1 people found this review helpful

The hotel our choice was the grand sirenis Maya beach. One of the 'typical' 5 stars hotels which between Cancun and Tulum some are. In order to make it short: yes, with its 1000 rooms it is a huge monstrosity, however divided into several units, each with a private concierge have, so that always relatively quickly helped or information can be made. The rooms are really nice large and very clean. By all inclusive one must never suffer from hunger. The brea …  read more

Summary of guest reviews by categories

  • " For us it was a really great vacation in Mexico. The hotel Grand sirenis Riviera Maya is a slightly larger complex but carefully ... "  Read more
    5.277777777777778
    March 2012
  • " Great holiday in family "  Read more
    5.508333333333333
    April 2012
  • " A very nice hotel, not so large but with everything a perfect Caribbean vacation mind. The buffet restaurants are ... "  Read more
    5.508333333333333
    April 2012
  • " Great hotel! "  Read more
    5.583333333333333
    September 2012
  • " The building is OK. Rooms are nice, however obsolete (see television). Food was excellent, choice and specialties ... "  Read more
    5.733333333333333
    April 2012
  • " ... In Tulum is almost alone, Playa del Carmen and akumal are however full with tourists and locals. There is a wide selection at trips, which however very expensive are. Tulum you can make yourself. The hotel is recommendable, would go again vacation make. "  Read more
    5.733333333333333
    April 2012
  • " Recommendable hotel "  Read more
    5.375
    March 2012
  • " Hotel is very recommendable- however as already of other written-some-but not all Canadian hotel guests at night very loud ... "  Read more
    5.375
    March 2012
  • " Great complex, the 5 star really deserved it. We missed only a somewhat calmer corner, with a bar nearby at ... "  Read more
    5.891666666666667
    March 2012
  • " Good hotel for those relaxing holiday "  Read more
    4.8
    January 2012
  • " Good hotel "  Read more
    5.486111111111111
    December 2011
  • " Altogether a very nice hotel with remarkable nice helpful staff ( exception the concierge was, their promises wurnden never ... "  Read more
    5.027777777777778
    April 2012
  • " ... concierge was the opposite, so perfect). The hotel complex is perfect dimensioned, the dishes and the evening entertainment was perfect and as one it in a wonderful vacation wishes. So altogether very recommendable hotel. "  Read more
    5.027777777777778
    April 2012
  • " We were for the first time in Mexico and certainly not the last. The food was terrific. Better than the five star hotel on the cathedral. Republic by the pool, as it is common in central America, always ... "  Read more
    5.638888888888889
    April 2012
  • " It was a dream holiday, because the hotel was just great taste is simply right the value for money. You can get a great Spend time and simply the service, anytime again "  Read more
    6
    May 2012
  • " ... riots and said if you sleep in your room. The last days were also many children and pensioners, as it was a bit borderline and all of a sudden were reserved chairs and not used. But all in all very good value for money. "  Read more
    5.291666666666667
    November 2011
  • " In any case recommendable, eight à la carte restaurants, for me was the very large general restaurant with 'train station restaurant-character' and partly very worn Crockery and cutlery. That does not fit in with 5 star "  Read more
    5.486111111111111
    December 2011
  • " For us it was a really great vacation in Mexico. The hotel Grand sirenis Riviera Maya is a slightly larger complex but carefully designed. The staff are very hard working, without a tip to be expected, problems were As quickly as possible fixed. But you should a ... "  Read more
    5.277777777777778
    March 2012
  • " ... and not pushy, if peace searches finds this at the beach or relaxing pool without entertainment, food always diverse, different theme and the à la carte- restaurants highly recommendable, are all very friendly and try each desire to fulfill, very good selection of drinks, by pub drinks to international ... "  Read more
    5.6194444444444445
    February 2012
  • " Staff are very friendly and nice, with difficult Affairs also, but unfortunately no active Help and disinterest. My ... "  Read more
    4.375
    June 2012
  • " Particular emphasis should be on the extremely excellent service of the hotel. Unfortunately rather moderate the entertainment, what we in this art not yet ... "  Read more
    5.316666666666666
    April 2012
  • " Altogether a very nice hotel with remarkable nice helpful staff ( exception the concierge was, their promises wurnden never held, but the neighboring concierge ... "  Read more
    5.027777777777778
    April 2012
  • " Nice rooms, great service and very friendly staff. However, if you're looking for peace and quiet is that you are not ... "  Read more
    5.291666666666667
    November 2011
  • " Nice rooms, great service and very friendly staff. However, if you're looking for peace and quiet is that you are not feeling well. Many ... "  Read more
    5.291666666666667
    November 2011
  • " ... accommodating. It has been the drinks after pouring, hardly that you had put the glass. As mentioned, there was much less business and the restaurants had not open at 7 days a week. at the bars the service was excellent, after two days knew the staff, which drinks you wanted to drink and has asked, whether you ... "  Read more
    4.666666666666667
    January 2012
  • " ... the only thing thing we could find fault, would be that the tilers their joints lavishly dinners and not clean! Daily fresh towels and towel animals! Hotel area was very extensive, but many good food abzutrainieren, there is nothing better than three steps to walk. Area was directly at ... "  Read more
    5.6194444444444445
    February 2012
  • " Truly a hotel of The superlative, everything was fine, the food was excellent, the buffet about ten meters, some dishes in our restaurants better than at home. The room was ... "  Read more
    5.2
    April 2011
  • " The building is OK. Rooms are nice, however obsolete (see television). Food was excellent, choice and specialties restaurant perfect, grounds great, beach nice, the perfect Karibik ... "  Read more
    5.733333333333333
    April 2012
  • " ... in Tulum, akumal or Playa del Carmen, here one comes with the minibusses were to for 35 pesos. In Tulum is almost alone, Playa del Carmen and akumal are however full with tourists and locals. There is a wide selection at trips, which however very expensive are. Tulum you can make yourself. The hotel is ... "  Read more
    5.733333333333333
    April 2012
  • " Everything spick-and-span. The beach is just at the sides nature. Stones at the beach there are many, is however no further disturbing. Apart from that you can bathing shoes take-away. The water is very clean and you can lots of fish watch. The pool area (there are 3) are very nicely laid out and every ... "  Read more
    6
    January 2012
  • " very spacious rooms. Cleanliness is good, there are slippers and bathrobes for free use. Furthermore shampoo, ... "  Read more
    6
    January 2012
  • " ... with molton Brown filled. Kettle for tea and coffee stands also ready. Safety deposit box is free of charge. The rooms work was used, but not worn or old. If you have a stick or multi-lingual dirty room should have, is a change not a problem. "  Read more
    6
    January 2012
Markus
Germany
  • Couple
  • Age 41-45
3 Other hotel reviews
5.3
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
As described above, friendliness, cleanliness excellent, german zero available, rooms clean enough, a doctor was available in the resort.As described above, also changing themes during dinner, deficiency kleidungsweise some tourists, there were the hotel drastic action, pointing out is not with bathing suits, dirty t-shirt and flip-flops for dinner to appear. But probably nobody dares what to say, because of the 90% amerkaner in the resort.As described above, of great size for a few, with a family with children there may already differently enjoyed it, that everything is open. Also the information that the furniture in general run down, that … read more
Willy
Germany
  • Couple
  • Age 51-55
1 Other hotel reviews
5.3
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Staff is exceptionally friendly and efficient. But you should speak english or spanish. German here is not spoken throughout the hotel! We also hardly german tourists seen.A very generous supply of food in the two buffet restaurants. To 7 more restaurants, but you had to reserve (3 times per week inclusive). As you can the mexican and the brazilian was very good. The creole cuisine we neither tasted nor optically promised.The junior suite was just huge and very futuristic decorated! Everything nice and functional. However in spite of the 2. floor very unpleasant smell after mould modder (?) , if … read more
Arnold
Austria
  • Couple
  • Age 56-60
3 Other hotel reviews
5.3
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Large hotel area in a beautiful landscape. Conservation is loved over here. Hotel staff is always friendly and helpful. A friendly smile and a 'hola' came almost always over their lips-which are not in direct customer service were (gardener, cleaning staff). Safe and internet not included in the all-inclusive package. A succesful vacation. … read more
Horst
Germany
  • Couple
  • Age 46-50
4 Other hotel reviews
5.4
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
I drive now the 5. time in Karibik and this hotel with their friendly staff (for example Mary in the mezkalbar ) is the cleanest and best facilities, since i work in a 4 star hotel in Germany in leading position work, i think the i a judgment can afford. All the negative reviewers-think please that your not in a 5 star hotel in Germany vacation spend have. At all positive readers - makes vacation grand sirenis mayan beach, and you will be thrilled. Grand sirenis Mexico - thumbs up and keep it up! … read more
Michael
Germany
  • Couple
  • Age 31-35
2 Other hotel reviews
3.8
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
Never unfriendly, mostly very friendly-looking to collegiate staff (' amigokultur'). But clearly, that a larger proportion of the staff no training in the catering part has. Servicehandlungen in the gastronomy area are therefore selective disorganized, often a bit hasty/endeavored. Absolutely sufficient english language skills. Room cleaning during the stay experienced, a lot of effort for towel creations in tierform use. The first room on arrival was not clean cleaned and seemed worn, a room change was only a possibility of the front desk staff to the discussion, but could only after strong serotoninergic enforced. In 2. room was in between … read more
Read all hotel reviews

Information about Grand Sirenis Mayan Beach Hotel & Spa

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Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Vegetarian
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Massages
  • Beauty treatments
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Gay friendly
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Laundry service
read hotel information